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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Mar 2, 2026
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A
ashokkp
from Delhi, Delhi
Feb 21, 2014
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Address: New Delhi, Delhi

Sir, I have purchased indane gas cylinder by paying Rs.1134/- vide Bill No.[protected] dated 08/02/2014 from dealer M/s.Raj Flame Shop No. 11, Shanti Mkt.Rama Park Bus Stop, Mohan Gdn, Main Najafgarh Rd.New Delhi-59. My consumer No . is RF04181. Even after 13 days I have not yet get my subsidy credit in my savings bank account. Please take necessary action in this regard to get my subsidy credit immediately..
Aug 14, 2020
Complaint marked as Resolved 
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    P Kr Choudhary
    from Mahoba, Uttar Pradesh
    Feb 20, 2014
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    Address: New Delhi, Delhi

    My Consumer No is 33913 . I have booked on line gas refilling request on 12.02.2014 and got reference no 355940. Now 08 days are already over . But Till date the Cylinder has not been delivered . Gas Agency Name - M/s JAI JAWAN, Ramphal Chowk, Dwarka, DELHI. Tel No.[protected] Consumer Name : P K Choudhary, Q no 197, Sector -19, Dwarka, Delhi They are nohem delivering the cylinder on due time. After booking the same, you have to give a ring to them or contact their delivery man. Then, you would be in the position to receive the cylinder. Is it esiest procedure to get fill up your empty cylinder periodically . Let me inform the maximum timer one can take to deliver a cylinder after booking . kindly look into the matter on top priority and ensure hassel free deliver ty Complainant name P K Choudhary Tel NO. [protected], email - [protected]@yahoo.co.in
    Aug 14, 2020
    Complaint marked as Resolved 
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      S
      subsidy
      from Payyannur, Kerala
      Feb 20, 2014
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      Address: Pudukkottai, Tamil Nadu

      Sir, I have purchased indane gas cylinder by paying Rs.1176.50/- vide Bill No.[protected] dated 03/02/2014 from dealer Sri Chinthamani Ganapathy Gas suppliers, Pudukkottai 622001, Tamilnadu. My customer no No. is 39112. Even after 17 days I have not yet get my subsidy credit in my savings bank account. While customers not filing the adhar details get the cylinders at normal price, those who get registered with adhar details finds it is too difficult to get the subsidy. Is this is punishment for those who registered adhar? Please take necessary action in this regard to get my subsidy credit immediately.
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        P
        pawan50
        from Delhi, Delhi
        Feb 20, 2014
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        Address: New Delhi, Delhi

        I have purchased a Sr.No. 9 Gas cyclinder from Shresth Gas Service, West Delhi, amounting to Rs. 1134/- on 07/02/2014. Shresth Gas Agency told me that your subsidy Rs. 720/- will be transferred to your bank account ( link with aadhar Card) . Gas Cyclinder sili vide cash memo no. [protected] dated 06/02/2014, Order No. [protected]. But only Rs. 435/- was credited to my IDBI bank account on 10/02/2014. Please advise me about balance amount of Rs. 285/= (Rs. two hundred eighty five only) and take a prompt action for the above matter. MY Consmer No. 21979 Mobile No. [protected] Regards Pawan Kumar
        Aug 14, 2020
        Complaint marked as Resolved 
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          S
          shyamveer.skb
          from Delhi, Delhi
          Feb 20, 2014
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          Address: New Delhi, Delhi

          Dear Sir/Madam,


          This is inform to your that i have not received my remaining
          subsidiary cylinder remaining amount in my bank account .This was my 8
          subsidiary cylinder.After i have contacted to my D.S.gas service distributor
          more than one time but he told me that i can not received the said amount, also I
          got my previous cylinder in one week or in more days. I am attaching the photo
          copy of my gas pass book as well last receipt of cylinder, i have received my 8th cylinder on[protected] and till not received my remaining amount.
          I am attaching some document regarding this.

          I have logged a complaint regarding this matter on IOCL
          office web site on[protected]


          Pls find my details below,

          Name : SHYAM VEER SINGH

          Consumer No : 1051851
          Distributer Name : G.S.GAS SERVICEDistributor Address SHOP NO2, POOTH KALAN, BUDH VIHAR, NEW DELHI-110041

          Docket No. is 1242960
          (Complaint logged on[protected]


          Sir, I
          also want to know that can I got another two more subsidiary cylinder after 9 subsidiary cylinders (9+2=11)


          Request you pls do need ful on above matter.Rregards,

          Shyamveer Singh
          (Consumer No : 1051851)] has been recorded and your Docket No. is 1242960
          Aug 14, 2020
          Complaint marked as Resolved 
          Mar 05, 2014
          Updated by shyamveer.skb
          please do needful to receive my remaining amount
          My LPG consumer number is 3355, GLOBAL INDANE, Plot No-H7/1, Panchasakha Nagar, behind ITER CollegernDumduma, Bhubaneswar.LPG I.D. No. is[protected] .Gas was delivered on[protected], but subsidy amount is not yet transferred to the bank. Kindly look into the matter and do the needful to credit subsidy amount as soon as possible.
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            S
            sandipmaheta
            from Mumbai, Maharashtra
            Feb 20, 2014
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            Address: Ahmedabad, Gujarat

            Dear Sir/Ma'am, My name is Sandip Maheta from Nirnya nagar, Ranip gam Ahmedabad. I want to new gas connection so i have paid Rs.8000 to our gas supplier Mr. Kamleshbhai Batalavala in Balol nagar, Ranip gam, Ahemdabad. i paid money to him 22 days ago but he doenst give me Receipt and Gas connection. when i call to Mr.Kamlesh he doesnt receive my phone. when i meet hi face to face his behiviour is very bad with me. Mr. Kamlesh sales Gas bottle in Black but doesnt give to his costomer so please take action and help to get my gas connection. please help me. Address Mr. Kamleshbhai Balol nagar Char rasta, Ranip gam, Ahmedabad.
            Aug 14, 2020
            Complaint marked as Resolved 
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              A
              archaana bhavan
              from Gurgaon, Haryana
              Feb 20, 2014
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              Address: Bangalore, Karnataka

              consumer no.17852 SRI SAI PRASANNA INDANE GAS AGENCY, BANGALORE booked 15 days back as 548805 and received sms as cash memo [protected] generated and cylinder shall be delivered shortly, but till now it is not delivered and when ever I call them, it will be delivered today..tomorrow. will you please instruct them to deliver the same immediately as our gas is finishing. MRS.LUCY VARGHESE
              Aug 14, 2020
              Complaint marked as Resolved 
              Gas cylinder was booked on 10th of june and cancelled on 14th of june.
              On contact with tge agency i was advised to get my gas connection transferred to other gas agency with a reason that they do not deliver the gas cylinder in the area i reside i.e. vivek vihar roorkee road meerut.
              My concern is that this information should have been conveyed to me prior b4 getting connection.
              I expect from you that Arrangement will be made so that i could get my gas cylinder at residence.
              GAS AGENCY-VIJYANT GAS SERVICE, MEERUT
              GAS CONNECTION(consumer no[protected]
              Booking no.-337396
              My contact no.-[protected]
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                S
                subsidy
                from Payyannur, Kerala
                Feb 19, 2014
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                Resolved

                Sir,
                I have paid Rs.1176.50/ for gas cylinder supplied on 03/02/2014. Even after two weeks iI have not yet receive my subsidy credit in my SB a/c. While people not register aadhar card and bank account details with indane gas dealers pay only normal amount, those customers who filed aadhar and bank a/c details find too hardship in getting subsidy. Is it a punishment for those who get registered with indane? Also, there is a toll free number given in transparancy portal. It is also too much hard to get connection with those people designated. Even it will take more than 5 - 6 hours after redial again and again. Please arrange more toll free numbers fo customers.

                Please do the needful to get my subsidy credit without delay further .
                Aug 14, 2020
                Complaint marked as Resolved 
                Name Hariom, Consumer no. 15200 Air Force Gas agency Halwara Distt - Ludhiana (PB) My consumer no. is linked with my Aadhar No. (with IOCL and my bank A/C both) still I hv not received subsidy against the delivery of LPG cylinder on 17 JAN 2014. Please resolve the problem at the earliest. Feedback is solicited on following e mail id
                [protected]@yahoo.com or on my Mobile # [protected]
                Thanks
                I procured cylinder on 6.2.14 at then current market price. But no subsidy has yet been credited to my bank a/c yet. Incidentally I got subsidy in my bank a/c within 4 days of supply of my first cylinder after linking my Aadhar No. I lodge complaint with Indane's Transparency Portal but without any outcome. On phone call to the requested mobile No of Indane Officer, I only received a curt reply that every one in such position is experiencing delay. The contact helpline No. remains busy for indefinite time and will be beyond your time or patience. I wonder why on complying with Govt notification the consumers will be punished while others not registering their Aadhar No. are left free to get supply at subsidised price without hassle.
                My email. [protected]@gmail.com
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                  N
                  Nikkhil
                  from Hyderabad, Telangana
                  Feb 18, 2014
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                  Address: New Delhi, Delhi

                  Hi, this complaint is regarding petrol pump of shalimar bagh near monday market in new delhi, I went to petrol pump today and asked the staff to fill the petrol in my scooter for Rs 200, the petrol pump staff started filling the petrol and while filing he asked me to check your scooter tyres that whether they are diffused & by that time he came in front of the meter and then suddenly pressed the some button in the meter, i asked what he is doing he said that the electricity of the petrol pump got failed and that is why he was restarting it, I observed that it was he has short filled the petrol by almost 120 Rs, I asked the manager to re-measure the petrol filled and he also refused, he refused to give me the complaint book and is not listing to my complaint.

                  Guys they all are the cheaters, Please look carefully to the meter while filling the petrol and avoid any disturbances which they create to divert your attention
                  |
                  Complaint marked as Resolved 
                  Resolved by IOC...
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                    G
                    girraj singh
                    from Delhi, Delhi
                    Feb 18, 2014
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                    Address: New Delhi, Delhi

                    Am consumer at bhagirathi gas service my consumer no-cx3897529 name jai bhagwan my rafil has been dileverd on 8-2-2014 but my subsidy amount not to be transferd at now so plz given my subsidy amount contect no-[protected], e-mail= [protected]@gmail.Com
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                      S
                      shashi saini
                      from Chennai, Tamil Nadu
                      Feb 18, 2014
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                      Address: Meerut, Uttar Pradesh

                      My name is SHASHI SAINI & my consumer no.222867. I had transferred my connection on 25.01.14 from Shyam Gas Service, Khatauli & i had submitted my all documents to Shri Darshan Gas Service, Pallav Puram, Meerut for trasnfer & running my connection. But till date my connection is not being transfer and i am in very trouble because i have no Gas Cylinder due to Cylinder surrendering to old Dealer.

                      You are requested to please do the needful in my problem because Dealer is saying that your data is showing in our system.
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        G
                        G.K. Garg
                        from Ludhiana, Punjab
                        Feb 17, 2014
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                        Address: Faridkot, Punjab

                        I had given my Aadhar card details and it was linked to my
                        Consumer number. As well as it is linked with bank and processed from NPCI end.
                        Though IOCL are generating non-subsidy bills. Hence subsidy amount is credit to
                        my bank account. Since the past 6 months I have been facing this problem. LPG
                        Details: IOCL, JAIN GAS AGENCY LPG, FARIDKOT PUNJAB-151203 Consumer number: GG13563
                        Aadhaar number:[protected] To resolve this issue I contacted gas agency, bank
                        and NPCI many times. Can some body resolve my issue.
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          A
                          Aindrila Ghosh
                          from Pune, Maharashtra
                          Feb 17, 2014
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                          Address: Howrah, West Bengal

                          Please note my details:- Name : Sukumar Ghosh Mobile No: [protected] Consumer No.: 3334087 Gas Distributor's name ; Aroop Enterprise Order No:[protected] dt. 7/1/2014 Cash Memo No : [protected] Dt. 3/2/2014 Delivery Date : 3/2/2014 Refills supplied from 01/04/2013 to 16/2/2014 = 4 But my subsidy not transferred to Bank yet.
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                            Ramesha bhat
                            from Bengaluru, Karnataka
                            Feb 17, 2014
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                            Address: Bangalore, Karnataka

                            My Name is Ramesh B... I had and having still very bad experience with SARDHANA GAS AGENCY near vidhyapeetha in bangalore. I have applied for a new connection on 5th of Feb 2014 and they said within 1 hour we will delver. Later I said I have new gas stove with me so please i don't want a stove. Imminently they said ok sir write a latter saying if any problem happens, you are the responsible, so I said madam If any problem with my stove I am the responsible not for any other things and I wrote a letter. so after that they are making me irritate like they took exactly 8 day's for Inspection and they said from the date of inspection after 1 week you come and they said Sir. System is not working properly so come after 3day's. again i went after 3 day's and paid my amount. So again they said after 1 week cylinder will come. They dint give me the bill whatever I paid for a connection. From the same agency my friend got a connection with Stove today within 70 min's. What is this?
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                              A
                              AKBAR1991
                              from Noida, Uttar Pradesh
                              Feb 17, 2014
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                              Address: New Delhi, Delhi

                              Dear All I am consumer (SH36040) of INDANE LPG at TRIMURTI GAS SERVICE. The agency never delivers gas cylinder on time, when we call to them they never picks up the phone or the phone lines are continuous busy. I have booked gas cylinder via web booking on 30th jan 2014 but they booked it on 7th FEB 2014& Reference no : - R[protected], but till date they have not delivered the cylinder. I have tried to contact customer care no / Are In charge / state in charge. but i am sorry to say that no body is available for resolve customer Grievances At INDIAN OIL. I really regret & feel that Consumer is fool in view of IOCL & This is not first time but in every month i am facing same problem & the same was mailed to you. till now i had purchase 7 kg gas Rs. 120/k.g & i had paid for the same. who will compensate ????????? IOCL ???? DISTRIBUTOR ??? Please suggest where we should go for Grievance ???? Akbar Ali +91 [protected]
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                                dinesh chander tiwari
                                from Delhi, Delhi
                                Feb 17, 2014
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                                Address: New Delhi, Delhi

                                Dear sir,

                                I ma trying your customer care no from the last 10 days but its not responding, i am having a problem, my consumer no is 20995 dinesh cahnder tiwari form jatin gas kapashaera new delhi 110037.My cylinder deliverd from 10 days but that delivery boy has charged me rs 1140 and given me the slip as well .But i have checked from bank its not credites and jatin gas is saying its already being credited. I am actually fed up with your service and i will comliant to consumer court.I want feedback on this asap.
                                My mail id is dineshchander.Tiwari @gmail.Com


                                Thanks:
                                Dinesh chander tiwari
                                246 near bharna kuan c/o ashok yadav kapashera new delhi 110037
                                [protected].
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                                  Surendra Singh Ranawat
                                  from Suratgarh, Rajasthan
                                  Feb 16, 2014
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                                  Address: Jodhpur, Rajasthan

                                  Dear sir,

                                  I got my cylinder in this month of rs.1109/=.Due to i have joined my gas connection with aadhar yojana.My consumer no. Is 23704 from jodhpur gas service, shastri nagar, jodhpur.And my s/ac. No is [protected] in s.B.B.J. Jalori gate jodhpur.
                                  It would have been better if this aadhar card facility should be avoided from my consumer no.23704.Because of getting difficulty to get subsidy.
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                                    kinkarkaka
                                    from Shillong, Meghalaya
                                    Feb 15, 2014
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                                    Address: Howrah, West Bengal

                                    my name is kinkar das, consumer no-03486, under Tapabrata Gas Supply.I have Booked my refill quntity 1 on 14/01/2014.They (from the distributer) came to my home to deliver the refilled cyllinder and charged amt of RS 1280, though I have not linked my aadhar ID to the Gas Office still then .they returned back the cyllinder when I requested them to deliver me for Rs 435/ . Now my question I have no Bank Account linked to the Gas account to which the subsidy to be transferred.Then How can I have the subsidyzed cyllinder with same price as Before I paid ?Pls, take Action Immediately.
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                                      vinodp14
                                      from Mumbai, Maharashtra
                                      Feb 15, 2014
                                      Resolved
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                                      Address: Vadodara, Gujarat

                                      Dear Sir/Madam, This is to bring to your attention that today on 15th Feb'14 at 22;30 hrs. I went to fuel my two wheelers at Utkarsh Service Station IOC dealer, Karelibaug Main Road, Vadodara 390018, Gujarat. I had parked vehicle near the filling stations and requested him to fill the tank, since the Attendant and co-staffs was drunken they started misbehaving and ready to fight with me about the parking of the Vehicles apart from that they used the bad words also which we never expect from c ompany like IOCL. The on duty staffs were speaking arrogantly to distant. I also tried to contact the In- charge \ Manager of fuel stations to report the misbehaviour of their staffs but I have been told that nobody is available at this time. Moreover I also tried the IOCL complaint number to log my complaint but there was no response on complaint number too. Please take the some concrete action agent and their staff members since it upset me lot. I am appalled at such behaviour being meted out and request necessary disciplinary action to be taken against this employee. Awaiting your reply. Regards, Pramod Kumar +91 [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        rs15saini
                                        from Chandigarh, Chandigarh
                                        Feb 13, 2014
                                        Resolved
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                                        Address: New Delhi, Delhi

                                        I have got my LPG Gas refill from Shanti Indane Gas Company, Suth-West New Delhi-110045 on 06 Feb 2014. I have to pay Rs. 1134/- for the refill. I have been told by the gas agency that subsidy of Rs. 720/- will be transferred to my bank account which is linked to Aadhar. But till the date I have not received my subsidy yet. Please do the needful to transfer my LPG gas subsidy to my Aadhar linked bank account. My details are as under:- Name:- RADHEY SHYAM SAINI Consumer No.:- 21107([protected]) Gas Agency:- SHANTI INDANE, PALAM, SOUTH-WEST DELHI-110045 PH-[protected] My Res. No.:-[protected]
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        This is the STATUS of the much hyped AADHAR facilities.

                                        Every time u have to follow up um, teen time to get yo9ur subsidy to your bank and that too after prolonged time
                                        '

                                        Unless it is fully prepared to meet the requirement it should not be made compulsory. Even other wise there is no use of this card.
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