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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Apr 19, 2026
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S
SHELJA GUPTA
from Delhi, Delhi
May 15, 2012
Resolved
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Resolved

Address: North Delhi, Delhi

SIR,
I AM MOHAN PAL GUPTA, A CUSTOMER OF INDANE GAS SERVICE, BEG TO SAY THAT IN JAHANGIR PURI THE GAS CYLINDER IS NOT DELIVERED ON TIME. AFTER 21 DAYS WE BOOKED THE CYLINDER AND THEY DELIVERD IT AFTER 12 OR 14 DAYS. AS I BOOKED CYLINDER ON 3rd MAY 2012 AND THE CYLINDER IS NOT DELIVERD YET. EVEN I COMPLIANT BY CALL AND THEY GIVING ME THE COMPLAINT NO- 1194 BUT IT IS ALSO OF NO USE. I REQUEST YOU TO PLEASE TAKE SOME STRICT STEPS FOR THERE IRRESPONSIBILITY BECAUSE WE PHASE MANY PROBLEMS WITHOUT LPG CYLINDER. AND PLEASE ALSO TELL ME THE TIME PERIOD AFTER WHICH THE CYLINDER DELIVERD AFTER BOOKING.
Aug 13, 2020
Complaint marked as Resolved 
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    V
    vikshinu26
    from Delhi, Delhi
    May 15, 2012
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    Address: Uttar Pradesh

    I visit to Tee Aar service station of IOC, mohanlalgunj, rbl road, lucknow.we asked for general petrol the operator Mr Ram bux said this is not available then we contacted Manager Sh. Om prakash Who said that kaya Xtra premium nahi bikeka and refused to give complaint book. Please do the needful.The reciept No 29164 and book no 98 on 13/05/2012 at 1010hrs.
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      SUNITA TARALE
      from Mumbai, Maharashtra
      May 15, 2012
      Resolved
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      Address: Nagpur, Maharashtra

      HELLO I AM SUNITA TARALE FROM NAGPUR MY GAS AGENCY IS OM DOMESTIC GAS AND MY CONSUMER NO.IS 5652 AND SV,NO. IS 281073 .
      I AM BOOK THE CYLINDER ON 12 APRIL AND THIS AGENCY DOES NOT DELIVER THE CYLINDER TILL DATE AND WHEN I GO TO THE OFFICE THEY TOLD ME THAT CYLINDER WILL DELIVER SOON SO HOW I MANAGE THIS CONDITION SO PLEASE HELP ME
      Aug 13, 2020
      Complaint marked as Resolved 

      gas cylinder — Late delivery

      I was booked my gas connection no. 605078 and new one is 501720 before 23 days but I have not recive till now.
      I got booked gas with said agency for delivery on 19.1.08 but till date no delivery has been effected on the plea that there is shortage from the company as well as there should be gap of 21 days in the supply of next cylinder. Despite repeated telephones, delivery has not been made so far. As also cylinders are less weight. Kindly confirm if any instruction of 21 days gap in the supply and if there is any shortage from the company.

      Baldev Raj Pasrija
      Consumer No.70

      gas cylinder — late delivery

      Sir / Madam,

      customer no. 27182, Nagpur of
      Vidarbh Gas Agency
      cylander Booking date 19/5/2008 & Serial No. 24

      Delivery Date not conform they just say we will deliver in 4 to 5 days and put the reciver down before complet talking.

      indian oil gas — LATE DELIVERY OF GAS CYLINDER

      I HAVE BOOKED GAS ON DATED 03.11.2009 WITH COMPLAINT NO 06, MY HOUSE NO 2004 SECTOR 06, FIRST FLOOR,
      I AM SORRY TO INFORM YOU THAT TILL DATE I HAVE NOT RECEIVED GAS BY HOME DELIVERY. I AM AT JHARLIE PLANT SO I HAVE NO OTHER OPTION TO DIRECT DELIVERY.

      gas cylinder — Late Delivery

      Dear Sir,

      This complaint is in regards to the Bharat Gas Clyinder Provider..
      SapCode No: 110890. Yash Heera Enterprises, Bhoiwada, Mumbai. The Service they provide is phetetic, one of the worse service of its kind.. Its not the first time. We had booked the clyinder on 11-Feb-2011 and today its been 25-Feb-2011 evening. After repeated calls and frequent visits done at their office, the provider every time had false promise that it will be delivered today or by evening and so many other excuses..and no body turns-up.. We are now left without Gas Clyinder for last 4 Days. How can one cook his food without gas. Inspite of so many polite request and showing the urgency they are not bothered to turn-up.
      They are so punctule about their timing that between 1.00p.m upto 2.00p.m nobody pick-up the calls as its their lunch time and by evening 5.00p.m they close.

      My Booking No: 101236. Mr.Manchekar..
      Sir, PLEASE TAKE STRICT ACTION AGAINST THEM...

      Thanks & Regards,
      Ismail M.

      indian oil(gas cylinder) — late delivery on gas cylinder

      dear sir, i want to complain about the gas cilinder booking & delivery. my client id is 13741. agency name-AASHTA AGENCY. (AMROLI) SURAT. I HAVE ONE CILINDER AND your delear says to me you are book your cilinder in 24 days and the date is count when your privious month clinder delivery date. he give me delivery on book date after 10 day. so i was in very problem.
      SO DO THE NEEDFUL AS SOON AS POSIBLE.
      sir my customer no. 03874 distributer M.M.GAS, TAILOR ROAD,
      I have contineusly problem distributor not give me cylinder on time, after booking he give me gas cylinder at minimum 20 days,
      now i booked my cylinder 23/4/2012 but till date not recive, may be after 2, 3 day he ask we book now this seen is contineusly doing
      when i book cylinder what i do what is proof of phone booking, when i say main person he say i am not your enemy, you have no book cylinder give proof of booking
      Sir,

      I face same problem, every time I booked my gas but it delivered after about a month. My customer no. 26401 distributor Radharaman Gas Service, 72, Gangapuri, 24 Parganass, Kolkata.

      Now I booked my cylinder on 15. 05. 2012, till today that cylinder is not delivered, but while I am verify the booking status through the no. [protected], it told that the gas is already delivered on 19. 05. 2012. Which is not reached at my home. Please help
      Hello sir i am live in kolkata and useing indane gas . And i have book gas on may 28th but till i have not got the gas cyclinder . my conusmer no is :- 12225 and my booking no is 425196 and cash memo no is 7599 and i ask to my local gas agent they say that the 28th may booking gas has been distributors . but till i have not got, so please sir see that where are the problem. and my distributors is FREEDOM SERVICE, 5NO. MAHAJATI NAGAR P.O. RAJBARI BIRATI MORE KOLKATA - 700081
      Dear Sir,

      This is R.V.Natarajan and Consumer Number is 2209 ( Prasanna Gas Agency). They are delay
      in service for every month as mentioned below.

      Registered Date Cash memo No: Delivered Date No: of Days
      8/2/2012 308576 1/3/2012 32
      14/03/2012 321882 14/04/2012 31
      19/04/2012 334577 21/05/2012 31
      23/05/2012 345888 28/06/2012 36


      Is it far on them.

      Please, take necessary action. If they are actually doing wrong action.

      With Warm Regards

      R.V.Natarajan
      Sir,
      My customer No. 19229 distributor DINESH.GAS AGENCY KOTA, RAJASTHAN,
      I have contineusly problem distributor not give me cylinder on time, I have book my cylinder on date 21/05/2012 & my booking No. is 14595 but till date 07/07/2012 cylinder not supplied by distributor & say 2, 3 days after when we call it
      Please do need full action.
      Thanks
      Regards
      Om Prakash chorasiya
      customer No. 19229
      1-P-28 M.N. Ext. Kota,
      Rajasthan
      To
      The Customer care cell
      Indian Oil Corporation Limited

      Subject: Complaint against Parul Gas Service Vadnagar (Gujarat)
      Reg. No.308297
      Sir/Madam,

      1. I am costumer of you esteemed organization through agency named Parul Gas Service, Vadnagar (Gujarat). My Customer No. is 7784
      2. Agency is not giving delivery in time. I have booked gas refill on dt. 19/03/2012 and delivery is given on dt. 02/04/2012 i.e. after 17 days. In January -12 I have booked on dt 24/1/2012 and delivery of refill was given on dt. 23/02/2012 i.e. after 31 days. I have also booked gas refiil on dt. 18/6/2012 but till today delivery is not given. I try to know about refil on land line No. [protected] on dt 24/7/2012 at 3.30 pm to 5.30 pm but no response from agency. Some time phone is busy and some time no reply.
      3. Agency is not giving computerized retail invoice.
      4. Agency charged Rs. 415/- + Rs. 10/- carting charges. Up to 5 km free delivery is given by the company. But my village is within 5 km. So carting charge is not admissible, but agency is charging carting charge.
      5. Therefore it is requested kindly look into the matter & solve there grievances on priority.
      Thanking You

      Isubbhai Rasulbhai Suthar
      [protected]
      Dt. 25/07/2012
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        N
        neha.bhattacharyaa
        from Amla, Madhya Pradesh
        May 15, 2012
        Resolved
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        Resolved

        Address: Alappuzha, Kerala

        Consumer no.31841 paruvelil gas services, angadical jn. chengannur.. I have booked for supply of gas cylinder on 25.3.2012 on telephone no.[protected] and booking no. has been given as 14 of 25.3.2012. I have been contacting my local gas supplier and I was advised that gas will be supplied after 50 to 55 days .Today when I have contacted my above mentioned gas supplier told me that there is no booking of my gas and they have booked it today afresh. please take necessary action and action taken may please be intimated.

        N.Krishnan
        Sowparnika
        Thekkenada
        Thittamel
        Chengannur - 689121
        contact no - [protected]
        Aug 13, 2020
        Complaint marked as Resolved 

        Indane Cooking Gas — Booking

        Dear sir,
        Iam acustomer of our companey. I take connection of gas from barabati gas but when come to booking he refused for booking and not give gas.
        [protected] is the telephone number of IOC Computer System at Ernakulam for Indane Gas. When a Distributor switch - on his Computer System in the morning of every working day, he receives in his Computer the Bookings registered by his customers at IOC[protected] the previous day. Distributor allots a new booking number to each of the customer in the booking list he received from IOC. After booking at[protected], always remember to call the Gas Agency the next working day to confirm your booking reached Distributor from IOC, and collect the booking number allotted by Distributor.Distributor will book your cylinder from his office, if it is found after confirmation call that no booking was received from IOC.ALWAYS REMEMBER TO RECORD ALL TELEPHONE CALLS RELATED WITH GAS BOOKING.In this case, it could be the failure of IOC to deliver booking information to Distributor.Or, it could be the result of manipulation by Distributor, to divert your booking to somebody else of his personal priority.In both cases, if you have record of telephone converstions with you, you can approach the Consumer Court to protect your booking and claim losses and also Judicial Magistrate with a criminal complaint against cheating.
        I am currently facing the same problem with my last booking.But I have record of all telephone calls with me.I am preparing to take legal action against IOC and Distributor, if they do not deliver Gas Refill against my booking.My Distributor is SAROJ GAS AGENCIES, PATHANAMTHITTA.
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          D
          deeptiraje
          from Mumbai, Maharashtra
          May 14, 2012
          Resolved
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          Resolved

          Address: Mumbai Suburban, Maharashtra

          This is regarding Indian Oil Service Center COCO IV petrol pump located at Adarsh Nagar, New Link Road, Andheri West, Mumbai. I had gone on 14th May 2012 at 21: 05 pm to fill up petrol worth Rs 100/-. The attendant showed the meter at zero value but within secs the meter jumped to 80.00 and then slowed down before stopping at 100.00. However there was no corresponding increase in the fuel level as per my bike's indicator. After asking for the reason for the same the manager suggested faults in my bike itself and showed a digital receipt of the amount paid (receipt no. 3059734). Since i regularly get petrol filled at the same pump, i could tell that the meter had been tampered with. The attendant and the manager seemed to be confident that no action would be taken by the company against them. I felt cheated for the money i paid and will never trust Indian Oil Service Station again. I would like a representative from the company to look into this matter and take action against such team who spoils the reputation that Indian Oil has built over the years. I am expecting a reply from the company at [protected]@hotmail.com within 7 days.
          Aug 13, 2020
          Complaint marked as Resolved 
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            M
            munnakannan
            from Chennai, Tamil Nadu
            May 14, 2012
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            Address: Chennai, Tamil Nadu

            I am, having domestic gas connection ( Customer No: 39093) with Shobha Gas Service, Nungambakkam, Chennai. I have got two cylinders. I booked a refill on 19.03.2012 and in response to that they have readied delivery of the reill and prepared cash bill dated 10.04.2012 but the delivery was made only on 23.04.2012 when both the cylinders were empty. I again booked a refill on 24.4.2012 and due to the above delay the refill supplied by them on 23.04.2012 is now exhaused. Now when I contact them to supply refill immediately, they say that they follow IVAC booking mode and nothing can be done. While I appreciate their perfection in procedure, do they not follow the same procedure in delivery of a reill. They never care to compensate me for the mental agony suffered by my family due to delay of 14 days in delivery of the refill. I expect that at least they can supply me with a refill to come over the crisis. Is this the real customer service they prophesise and exhibit through centralised booking system. Is it not a fit case to move through sonsumer forum?

            Indane Gas - Leakage — defective cylinder

            Customer No. 62907 with Ananth Gas Agencies, HAL, Bangalore-17
            Refill Bill No. 12182 dated November 23, 2007 delivered on November 25, 2007. Started using the cyclinder on 10th January 2008 after exhausing the first cylinder. Heavy leakage noticed and complaint was lodged with the agency. Complained also lodged with the emergency cell by dialing 41263305, [protected]. But only on 15th January 2008 the mechanic attended the complaint and broke open the seal and told that the cylinder would be replaced by the company the same day since we don't have another one. The refill booking was made on 7th January 2008 through 24 hours booking number but till now they have not delivered the cylinder and no action has been taken by the authorities to exchange the defective cylinder.
            Please do the needful to help me. because it is hazardous to keep leaked cylinder at home.
            regards
            Dr.S.Kannan
            COMPLAIN No. 08001998 DT. 23/05/08

            RECEIVED CYLINDER TODAY AFTER 12 DAYS FROM THE DATE OF BOOKING THROUGH INTERNET. KUMAR GAS INVOICE NO. 182310 DT 19/05/08 AND SUPPLY ON 23-05-08. WHY THIS DELAY?
            WHY EVERY TIME I HAVE TO REMIND OR COMPLAIN? THIS IS REGULAR PRACTICE OF LATE DELIVERY. WAITING FOR AN EARLY ACTION AND REPLY.

            REGARDS.

            HARISH VASA
            CELL: [protected]

            Domestic Gas — NOT GETTING REFILL SERVICE PROPERLY

            Sir,
            My consumer no.is 703193, I am residing at Bhusawal Dist:- Jalgaon, Maharashtra Stae. Our distributors Code is 952600 & name is Bhusawal gas Agency, Jalgaon-Yawal Road, Bhusawal.
            Sir, I have registered for getting refill cylinder on 12/09/2008. But till date I have not get new cylinder. Some days ago A person visited to our house stating that, he is a employee of HP gas agency. And fullfil a form & demanded Rs.40/- as visit fee. this person not done any inspection nor checked any gas connection, then how he demanding Rs.40/-. I refused to give money since, there was any any defect in gas connection having consumer no.402941.
            Now, the dealer refuses to get me the delievery & pressing me to pay Rs.40/- So I request you, kindly look into the matter & let me to now for what purpose I have to pay the money? Also imstruct to the dealer to send the delievery as early as possible.

            Indane Gas — heavy gas leakage from cylinder

            Sir, I am lingaraj nahak a customer of indane gas. My consumer no is 31003. I received one full cylinder on 1st of oct' 2008.
            Yesterday night While I connect that cyl. with my Gas stove found heavy leakage is coming. immediately I stop the stove. disconnected the cyl. Today morning while I complaint to the agency over telephone on #[protected] at around 10.00 am the representative told me that no body is available at shop due to durga puja festival.
            who will take care of this ?
            Pls. look in to the matter & do the needful.

            thanks & regards
            Lingaraj Nahak.
            contact no. [protected]
            442 C, E.C.C. flat Kadma
            Jamshedpur.

            Indane Refill Gas Cylinder — Delay in supply of gas

            Dear Sir,
            My consumer No. is R-08451
            I booked LPG Gas (Refilling) on 17.10.2008 in f/n. My booking was entered in the computer and receipt was made immediately. I was assured the gas to be delivered on Sat / Sunday (18/19.10.2008). (As have applied to get cylinder on Sat/Sundays/early morning or late evening only).

            The gas is not supplied to me resulting delay for another one week.

            Regards
            P.N.Kathuria

            Indane Gas Cylinder — Inordinate delay

            My name is V.B. Joshi. I have a gas connection with M/s. Jo Agencies, Irinjalakuda, Kerala. My cnumer No. J 34288(S.V. No.394211). My problem is we are not getting the delivery even
            after months passed. Last time I have booked on[protected]Booking No.2255). Till date we have not got the delivery. This is the situation prevail in this area. Help us to get the cylender delivered at least in a months time.

            Joshi.V.B.

            gas cylinder — heavy Leakage

            Hello,
            yesterday Dwarka Gas Agenc has delivered a cylinder at my house in Dwarka pocket 7, sec - 12.
            that cylinder having heavy leackage and wieght is also less. I immedialtely complaint on the number given in Delivery receipt. but they told that if the cylinder is delivered today then please call tomorrow the aggency and request them to replace the same.
            I called the agency thrice a day but no body came to replace the faulty cylinder.
            I kept the cylinder outside my house, so that i will avoid any casualty. but agency people are not bothered about it. nad mor ethen 24 hrs are gone after filling a complaint

            Please take NA.

            Indane Domestic Gas Cylinder — Agency not responding

            I have a double cylinder gas connection from Indane subscried at Dwarka Gas Agency located at Dwarka. We have been trying to contact the agency over phone but it always given an engaged tone but surprisingly post the office hours (17:00 hrs) it starts ringing. This assures that the phone is kept off the hook and the employees working there are least bothered.

            Also this has been witnessed by one of my friends with bare eyes. It is not possible for us to go to the agency every time to log the request for cylinder.

            Shobha Gas Services — Delay in giving new connection

            Sir,

            I had registered for a new gas connection with Shoba Gas Services & after 40 days I have received allotement letter also. But its almost one month now after getting the allotment letter, still I have not been given the connection. As demanded by them I kept all the necessary documents like address proof, affidavit etc ready. Several times I went to the agency in person but negligence & poor response from the staff. Every time they will give a same reply "call us after 2 days". When I call after 2 days they will simply say "come to office" & they will disconnect the line. I heard it is mandatory to buy a new Gas Stove from the Agency, I even agreed to buy a new one even though I already have one. The initial payment is double the amount app 3500 Rs against 1700Rs which is specified in the allotment letter.

            I have no clue what is reason for this & to whom should I contact to escalate my concern.

            I would be grateful if you could guide me to proceed further.

            Thanks
            Karthik

            indane,gas cylinder — delay in processing

            I, swagata Bhattacharya, consumer noBG1909, applied for change of name of the consumer, my husband late ArCmde Onkar Bhattacharya to mine.Necessary affidavit and papers are all complete and submitted.Iam told it will take a month for the papers to be ready following which only i can apply for the double cylinder.My local gas agency BaghaJatin Gas service, 31 Baroda Avenue, Kol84, could not provide me any explanation for this inordinate time taken.Can you?

            Delivery of Refill Cylinders — Supply of Gas Cylinders to customers

            My Consumer No. is 3082 and I am holding the Customership with your one of the agencies M/S Sree Raghavendra Gas Agencies, MTH Road, Avadi, Chennai - 54. I am the customer under this agency since 1985.
            It is found the service of the agency has become very very poor and it may also be noted that the administration towards the customer service has become with highly currepted and the issue of the refill cylinders are not delivered to the customers even they wait to the said period of the agency.
            The agency itself involved in helping to people those who are not comming in proper way and those who are having influence with the persons working in the agency. I am intend to say that the agency may go on help to their thin and thick without affecting the regular and loyal customers.
            Every time it seems that my refill gas is sold in black either by the delivery boys or the agency people itself giving the same to their friends or any one comes with influence.
            An immediate action over this agency is felt immportant and hence please advice them to work with justice.

            Indane Domestic Gas — Refill Cylinder supply

            I am Prabal Sarkar from Nagpur. I am a consumer of Indane domestic gas through Shree Om Sai Ram Indane, Distributor, 44, Lavkush Nagar, Manewada Ring Road, Nagpur.I had booked for a refill cylinder on[protected].But Even after frequent request they have not supplied it as on[protected]. Facing acute problem due to this in the family.

            Indane Gas — deffective supply

            Sir,

            The LPG Cylinder supplied to me last month by Shubh Laxmi Gas Agency, Sharkpur, Delhi – 110092 exhausted prematurely on 24.7.2009 on checking I noticed that it was partially filled with water being felt by the noise coming out. Appropriate urgent action is requested.

            Regards,

            S.L.Sharma
            Consumer Number : 422
            [protected]

            gas cylinder — delay in supply

            Sir
            I am a customer of Gupta Gas Agency,Telco,Jamshedpur.The supply of gas cylinders has not been on time since a long time. When I try to contact on phone, there is no response or I find the agency's contact no. switched off. I would therefore request you to take appropriate action. My consumer no. is 3392.Address is XN 78, Road no. 20, Sidhgora, Jamshedpur.

            Domestic gas sylinder — Supply of sylinder

            From: Jayadev Hiremath
            #367, MIG, 17th Cross, Navanagar
            Hubli, 580025
            Customer ID 3419
            To: Compliance Officer
            Bharat Gas Ltd

            Sub: Improper supply of gas sylinder

            Dear sir,

            I am Jayadev Hiremath costumer of your company having single sylinder connection, with your distributor M/s Prakash Gas Agency Goukul Road Hubli, I booked sylinder request on 16/08/2009.
            till date they are not ready to supply, everyday i call them and personlly visited 4 times they are not ready to supply. Please take a nessary action and give me justice.

            Thanks and Regards
            Jayadev

            Indane Gas — DELAY IN SUPPLY OF REFILL CYLINER

            I BOOKED FOR A REFILL CYLINDER WITH M/s SHASTHI GAS, KUDAPANAKUNNU , TRIVANDRUM ON 05/11/09 .DESPITE REPEATED REMINDERS THE DELIVERY IS NOT GIVEN TILL DATE. FOR LAST 3 DAYS THE AGENCY SAYS THAT THE PERSON HAS TAKEN THE CYLINER FOR DELIVERY, BUT HE HAS NOT REACHED MY HOME TILL NOW !! I UNDERSTAND THAT THEY ARE FLOUTING ALL RULES REGARDING PRIORITIES IN ISSUE OF CYLINDERS.THE AUTHORITIES ARE REQUESTED TO INTERVENE TO ENSURE FAIR PLAY FOR THE COMMON MAN.

            Indane Domestic Gas Cylinder — non supply of gas

            PL Gas Agency (Indane) of Boral, Kolkata repeatedly assures delivery of LPG cylinder (for domestic use) either on phone or when met at the office but does not deliver since 25th January, 2010. My consumer number is PL19824 and I have booked for gas on the 4th of January, 2010 but have not received it till today(11.02.2010)

            INDANE REFILL — ABNORMAL DELAY IN SUPPLYING REFILL

            Dear Sir,
            I had booked my Refill with Indane dealer M/S. ARUNITA GAS AGENCY SECTOR 47-C Chandigarh ( Tel No.[protected] on 11.2.10 against my Connection No. 10427 but the said agency has not supplied me the refill till today although 9 days have passed.I will request you to direct the said dealer to supply the same immediately without any further delay. thanks.

            ( M. B. JAIN Advocate ).

            Indane Consumer Gas — Defective Cylinder Supplied

            My Indane Gas consumer no is 23430 registered wth Karuna Gas Agency , Nagpur. I lodged a telephonic complain to the said delaer on 05.03.2010 at 11.00 AM regarding severe gas leakage from the cylinder , the complain was attended by the dealer at 04.30 PM knowing the seriouness of the complain which could have turned to be a serious accident.
            Now I would like to ask the manufacturer why I should not be given a repalcement cylinder as the cause of leakage was due to defective safety washer which made the cylinder full empty.
            It is very obviuus that the gas wiil not stop leaking from the cylinder to wait for Karuna Gas representative to attend the complain after 5.30 Hours
            This is to inform you that Iam your very old consumer since 1984 but sorry to inform you that regulator of my cylinder found defective . I went to my dealer M/S VIKRAM ENTERPRISES, SECTOR I, BOKARO.for changing of my defective regulator, after haracing me two days They have given me old regulator after charging Rs.25/- witout money reciept.
            This regulator is also not in proper condition kindly instruct to issue the new regulator to avoid the accedent.
            Kindly note that they are taking time 10 to 15 days to supply the gas cylinder after booking and also note that they are fixing the time for booking after 21 dayas of previos supply being having two cylinder.

            thanking you

            M.M.MANJAIAWI
            SR. CITIZEN
            CONSUMER NO. 2681,

            Indane Gas — Delay in supply of gas cylinder

            We had booked for gas cylinder on 23.09.2010 at the Thiruvanmiyur (Malaviya Avenue) cooking gas booking centre, Chennai-41. Our consumer no is 67409. On the booking day it was told that they will get the cylinder within 7days of booking...till now there is no response. even if we call them they are not responding properly....They make excuses and say it will come in a day or so.....Why is this delay in gas cylinder supply?...because of this we are facing great trouble. Kindly do the needful so that we get the cylinder as soon as possible.
            U.Syed Ibrahim
            Palavakkam,
            Chennai.

            Indane Gas/LPG Gas Cylinder — Not responded by the gas agency

            Dated : 13th Nov. 2010
            Non-booking of Gas Cylinder - not responded by the gas agency

            Dear Sir,

            Sub.: Gas Connection No.16262- Mrs. Nilima Mandowara
            Agency - Sundaram Gas Company
            3116/E, Sudama Nagar, Indore (M.P.)

            I have booked my gas cylender on 25.10.2010 vide agency booking ref. no. 8016, but delivery of cylender still awaited, I am trying to contact the agency for the position of delivery for the last 3-4 days, but I am unable to contact any of their numbers. Either the phones are ringing or busy.

            Please get my complaint solved immediately and arrange to get the gas booking done. The agency is not giving proper service for the last so many days.

            Thanking you,

            Yours faithfully,


            ( Smt. Nilima Mandowara )
            362-363, Sector - B, Scheme No. 71
            INDORE
            Dear Sir / Madam,

            I am Indane Gas consumer and my Customer No. 20162, distributor is M/s Pattammal Gas Agency ( Adhoc Sri Graha Agencies).

            I booked a cylinder on 02 Dec 2010 and received it on 04 Jan 2011, that too when i went and approached them, then again i have booked a cylinder on 03 Jan 2011, till date i have not received gas cylinder. I have approached them twice and even gave a written complaint to the manage, till date we didnt get it.

            The agency is black marketing gas cylinders which was booked by its consumers, this was evident when, i checked the receipt it was dated 14 Dec 2010, whereas the delivery was done on 04 Jan 2011 after me approached the agency.

            Please help me out

            Indane Gas — delay in supply of gas cylinder

            i am an old man of age about 80 years consumer no pt772 residing with my ailing wife booked on 17/01/2011 document no.5285. till date not received. we are just starving/purchasing meal from the restaurent. pl. look into the matter.

            Indane Domestic Gas — delay in refill cylinder

            Dear Sir,
            I am a consumer of Indane gas of consumer no. K-7625.I have booked for reffiling cylinder on dated 14/09/11 of booking no. 251461.Till date I have not received the refilled cylinder.Pls. do needful ASAP.
            Rakesh Pandey

            indane domestic refill cylinder — abnormal delay in refill supply

            Abnormal delay in refill supply of indane domestic gas cylinder by the Sneha Gas Service, 81/1, RAI MOHAN BANERJEE ROAD, KOLKATA108. Every time cylinders are delivered at least after a month since the date of booking even after lodging a omplaint. This time also I have booked on[protected] under reference no.R[protected] & order no.11807 thru online, the refill cylinder has not been delivered as yet. I think there is a serious corruption on the part of the said distributor. Pl. take any remedial action on this score.
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              rajni gupta reena
              from Amritsar, Punjab
              May 14, 2012
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              Address: Amritsar, Punjab

              Gud morning sir

              My name is brij lal card serial no. 16807 .I m residing at 73-a moon avenue lane no. 1 majitha road amritsar.sir, i have booked a gas cylinder on 30/4/[protected] but till now no gas cylinder delivery is given to me despite many requests.Always they say shortage of gas cylinder.sir,service of this dealer is very poor.They r not ready to hear anything from customer.when delivery boy came to home he demands more money for delivery also talk very rudely.This gas agency(GURVINDER GAS NEAR PETROL PUMP MAJITHA ROAD AMRITSAR CODE11046) We humbly request u take suitable action against them &make the delivery of gas cylinder smoothly. i shall be highly thankful to u.
              waiting satisfactory reply from ur side.
              With regards,
              brij lal
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                kkbharti79
                from Noida, Uttar Pradesh
                May 14, 2012
                Resolved
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                Resolved

                Address: East Delhi, Delhi

                I am consumer of INDANE LPG (GAS) from TANUSHREE GAS SERVICE(Indane gas Distributor, shop no 10, Ashok Plaza Complex,13 Pratap Nagar, Delhi-91 Phone No.[protected], The agency never delivers gas cylinder on time, when we call to them they never picks up the phone or the phone lines are continuous busy. I have booked gas cylinder via Phone on 07th May 2012, but till date they have not delivered the cylinder.

                Booking date : 07/05/2012

                Consumer no : 16906

                Consumer Name: Krishna Kant Bharti

                Contact No : +91-[protected]
                Aug 13, 2020
                Complaint marked as Resolved 

                Indane Gas — not deliver gas in time

                I booked gas for home delivery on 25.10.07 but till today 01.11.07 not delivered. In this connection, number of times reminded to representative of said Gas Agency. They always say MAL NAHI HAI. This is not first time, we always have to remind while phone numbers always busy. This time my both cylender are empty and my family is in very much trouble. In this regard, you are requested to take necessary action against owner of Gas Agency and arrange to provede filled cylender at the earliest so that we could cook the food. I hope you shall take strong action and instruct to them for not repeating this type of mis-chief otherwise I shall be knowing the door of Court.

                Consumer.no.11266 Ph.no.[protected] Gas Agency name is Spruthi Gas Alwal Secunderabad.15

                LPG — LPG NOT DELIVER ON TIME

                I'm consumer of your company (my consumer No. 634164) and my distributor is at Mumbai (Colaba area) COLABA GAS .I had booked for refilling my cylinder on 25th August 2008 and they promise me to deliver the cylinder within 2 days, but after 1 week past they still not given me cylinder and today again I call their office. One of their staff member Mr Ganesh not talking properly with me and again they gave me two day's more time to give cylinder
                Subject : irregualarsupply of gas cylender,

                Dear sir/madam,
                i am customer of indian gas my gas Agency name.Mubarakpur Gas Agency Mubarakpur Azamgarh U.P.Pincode 276404
                i always get delead to get my cylender by 40-50 days.my booking for gas on
                [protected].till i could not get cylender.i have not get any answer by this agency.their behavior to customer is also not good.please consider my problem...can you help me?????


                Thanks&Regurds
                JamalAKHTAR
                CONSUMER NO ...5345
                ph..250401

                Indane Gas — not delivering gas in time

                Sir,
                I am an indane customer through mini gas agencies, kundara, Kollam. My customer number is 180443.I booked the gas throgh their (indane) ernakulam number one month back.When we called the agency they they promised us to give the cylinder within one day. They are repeating this for the last 10 days.Please do the needful.

                Yours faithfully
                A general complain faced by all the consumers throughout the country.

                Indane LPG Gas — CYLINDER NOT DELIVER IN TIME

                I HAVE BOOKED MY GAS CYLLENDER UNDER BOOKING NUMBER[protected] DT:15/04/2011 AND I HV RECVD SMS OF CASH MEMO NO. 7990. BUT STILL I HAVE NOT RECEIVE MY GAS CYLLENDER (DT: 23/04/2011)

                LPG Gas — not deliver on time

                sir,
                this is my third mail to you can i know what happen is going on, i am book my cylinder 20 days before but yet not delivered
                now people can say that bharatgas service is not good and agree with those people
                MY GAS CYLLENDER WAS FILLED OF 10.02.2011 AFTER THAT I HAV BOOKED SEVERAL TIMES ON PHONE & CONFIRMED BY AGENCY PERSON TO DELIVER THE SAME IN 1 OR 2 DAYS BUT AS ON DATE IE 03.05.2011 I HAVE NOT RECEIVED THE SAME BUT STILL I HAVE NOT RECEIVE MY GAS CYLLENDER CONSUMER NO. 18253.
                waste of time to write complain here...no action has been taken on this site if you registered yr complaint.
                anil

                indane LPG gas agency Mubarakpur Azamgarh U.P. — Cylinder not delivered on time

                i have booked for gas (lpg) on dated 08/12/2011 at indane gas agency mubarakpur azamgarh u.p. but still i have,nt get.Bill no.1935 dated 08/12/2011

                Indane Gas — not deliver in time

                sir
                i beg to say that the services of asha gas service (in deoria in u.p. in india) is very bad because my custmore no- 18195 & booking date- 06/03/12 & gas not deliverd till now.
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                  R
                  Ramesh RN
                  from Chennai, Tamil Nadu
                  May 12, 2012
                  Resolved
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                  Resolved

                  Address: Chennai, Tamil Nadu

                  Dear sir

                  We are a middle class family in Ambattur,Chennai-53 and we rely only on cooking gas to make our daily meals. we have been using Indane connection for almost 15 years and in the recent years the delivery of cylinder has been delayed for more than a month prior after the booking. The gas agency responsible for the delivery does NOT even respond any calls made from us. Even if some of the staff they answer that "it will take a further more week for your delivery" and end the call and never responded again. How many weeks should we wait for getting a cylinder? The name of the gas agency is SRI BALAJI AGENCIES G1,G2-Fortune Classic Apartment, 29,Steadford Hospital Road,Ambattur,Chennai-600 053. Kindly take any stern action against the agency to deliver the cylinders to all the customers as soon as possible.

                  Thank you

                  S UMA MAHESWARI,
                  Consumer no.15195
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  lindane — DELAY IN DELIVERY OF GAS

                  I have a Indane gas connection at Yadu Indane Gas Service, Sahibabad Indl Area, Sahibabad. My consumer No, is 34884. There is a major problem with this distributor is he takes more than one week- two weeks to deliver the gas after booking. To my knowledge, no distributor takes this much time. He says there is no available. I have transferred my connection to this agency in May 08. Since then the agency has not delivered even a single cylinder in time. I had to keep on ringing up/enquire about the delivery of the cylinder.

                  lindane — :Leaking of Cooking Gas Cylinder

                  Leaking Gas

                  Dear Sir,
                  Cylinder on delivery was found to be leaking.In spite of several complaints to my distributor, they have not turned to replce the deffective one.Its already 4 days passed,the service is very poor.They are refusing to give the complain number.No action is being taken by my distributor till today. My consumer no is CH14883 and my distributor is M/S CHAUDHARY GAS DISTRIBUTOR,DHANBAD,JHARKHAND. AGENCY CODE No:49030335
                  I am worried that an unforseen incident is just waiting to happen.I am senior citizen and staying alone.
                  Kindly take ncessary action on immidiate basis to solve my problem.Your early action in this regard is highly appreciated please
                  Regard

                  lindane — Delay in delivery of gas

                  A gascylinder has been booked more than a week before but not delivered as yet.

                  lindane — delay in delivery of gas cylinder

                  i have a gas connection with the company " SREE MA KIRUPA GAS AGENCIES" , SHOP NO : 11, R-30 "A" TNHB COMPLEX,SPARTAN NAGAR,ANNA NAGAR WESTERN EXTENSION,CHENNAI-600 101.My customer no: is 21370. i have booked for a gas cylinder during the last week of september (booking no:5904)
                  .the dealers told that it will be provided within 10 days..but it was not delivered even after 15 days,i called and enquired once again for which they told that it will be delivered the very next day.but till date(it has almost been around 25 days after booking) it has not been delivered.

                  lindane — Delayed delivery of gas cylinders

                  Indane has repeatedly failed to deliver gas cylinders in recent times even after constant reminders. The attitude of the staff is also extremely unbecoming and disappointing to the extend of being outrightly rude. My last booking date was November 13 and yet it hasnr been delivered yet. I sincerely request the concerned party to look into the issue.
                  Consumer number: 65361
                  Booking number: 8370
                  Agency: South Madras gas agency, 13 Thiruvengadam street
                  RA Puram, Chennai-600028

                  Krishnadas C H
                  Sir,
                  My Gas conection no. B.T. 01102, in Bharat Bhusan Gas Service I am book this conection two time first was dated 8-4-2011 and than second was[protected] but today is[protected] I have no response from That Gas company and I am going to the agency they not attend me. They say go and send SMS or by online booking and today I am not reviceing Cylinder and I am feeling harass of this type of serivce.
                  I am working in PRESS please help me against this type of service.


                  from Babu Ram Sharma
                  Add: House No. 459
                  Gali No. 3
                  Main Shyam Park
                  Sahibabad Gaz., Uttar Pradesh
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                    R
                    R.K.SINGH1974
                    from Gurgaon, Haryana
                    May 11, 2012
                    Resolved
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                    Resolved

                    Address: Allahabad, Uttar Pradesh

                    We have a connection by the name of Mr. Rakesh kumar Singh and consumer no. 18345 and Distributor M/S SUBHI INDANE,242A,PREETAM NAGAR,SULEMSARAI,ALLAHABAD.
                    we have booked for re-filling of gas ON 05/05/2012 through SMS (Booking No.--1475) but they delivered cylinder having broken seal on 11/05/12 to the female member of the house when no male member is present.when i wanted to complaint, they did not pick up the phone.
                    therefore i request you to take necessary action.
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      S
                      Satyameva Jayate
                      from Chennai, Tamil Nadu
                      May 11, 2012
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu

                      We are using Indane gas the Indane Gas Dealer Name is RANIE ENTERPRISE its in 2nd street perumal nagar, madipakkam, chennai 91, the refilling amount is 393 rupees but for every cylinder the delivery boys charging 420 rupees which means they are charging nearly 30 rupees extra for every deliver even if we give 400 rupees they are threatening us if you don't give 420 rupees we will not deliver cylinder for you next time even if the cylinder come we wont tell you they are telling like this we made a call to the dealer office and made a complaint they are not taking any action not only in this area i heard most of the places they are doing this particularly in indane gas nobody takes any action on this, these kind of things makes us to feel shame about the government.
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        K
                        Karthik Natya Karthik
                        from Mumbai, Maharashtra
                        May 10, 2012
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                        Address: Hyderabad, Andhra Pradesh

                        sir I went to APSCS CO.LTD for INDANE gas new connection, they told 4600/- for single cylinder with hot plate, only hot plate cost is 2000/- but out side the cost is only 1200/-, and they show only bill for 1450+2000(hotplate), remaing 1150/- there is no bill they told me it is like that, they are cheating the people sir, plese take action againest them
                        thanks
                        regards
                        karthik
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                          Pinku Ranjan Dutta
                          from GUWAHATI, Assam
                          May 10, 2012
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                          Address: Nagaon, Assam

                          Sir,
                          My job is transferable I transferred from Nagaon to Dibrugarh on 2007 the again in 2010 at Guwahati.This condition refrain me from regular booking of my gas service. I couldn't continue my consumption of domestic gas service from May 2011 onward,On March 2012 I sent my brother to book my gas, The authority of Hiya Gas Agency asked for the I.d proof. I sent my Driving License to my brother He then showed the same to them. The asked to show consumer Book and original Voucher. My brother handed over the same in original. The Manager of Hiya Gas Agency asked my brother over phone regarding my presence. I took leave and visited on 15th March 2012. The manager ignored and misbehaved me, Then I am regularly calling them over phone to solve the issue. Either they continue or let me transfer the connection to my present address i.e.Guwahati. But no body responding till today, I don't have any xerox copy of the same. Is there anybody to help me. Now I am in very difficulty to run my kitchen without Gas. I have my family at Guwahati.
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                            M
                            mahaveern
                            from Mumbai, Maharashtra
                            May 9, 2012
                            Resolved
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                            Resolved

                            Address: Madhya Pradesh

                            SIR,
                            on 1st march, I had booked a cyllinder with M/S sunderam gas agencies, sudama nagar,indore.They gave me a regulator and pipe with a receipt of Rs.4100/-on blank paper saying that cylinder will be delivered within 15 days. Till date, the same is not delivered to me. When I went to the agency to enquire about it,they said "abhi bhaiya nahi he kal aana/parso aana".many time i took leave for this purpose only from my office,but there is no positive sign seen yet.kindly look into the matter.
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              Y
                              Yatindra Tripathi
                              from Chennai, Tamil Nadu
                              May 9, 2012
                              Resolved
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                              Resolved

                              Address: Gautam Buddha Nagar, Uttar Pradesh

                              Sir,

                              We are residents of Greater Noida, Sector Gamma -2. We all are facing very difficulty to the very poor and bad service of the Kasna Indane Gas Service, Greater Noida. They are giving the cylinder after booking of 25 - 30 days. The most important matter is nobody is not response well and the phone is 24x7 busy and no phone of concerned officials for complaining this matter. Sir please help the residents of Greater Noida because we have only one gas agency here and nobody will not give their cylinder for helping the neighbour because the booking gas will reach after one month.

                              With regards
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              this is to bring yo in notice that i had booked my cylinder on 20th of jan to k k enterprises iblur branch bangalore. my customer id is 60174. in the name of anchala sharma.

                              firstly this agency opens at 4.30 pm in the evening . even if we call the agency they never respond to my calls infactthe phone line is either busy always or they never pick up the calls.
                              i had put this matter to ur customer care people, nut what i can say is the customer care people are also hope less . they never talk properly. the lady sitting there did not talk to me properly over phone.

                              sitting at the customer care centre and not responding to the customers sounds very poor. she kept the phone woithout completing the conversation.after repeteded calls they simply (the lady) picked up the hand set and kept it aside.

                              . i really do noytunderstandhwre to put my complaints. i am in urgent need of a cylinder. we are a family of 6 person . my lpg lasts hardly in 25-26 days. evene if i book in 21 days they take their own sweet time to deliver he cylinder on time.

                              pls do the needful.

                              rgds

                              anchala sharma
                              Sir,

                              I am Consumer of Rajammal Gas Agency, Vepery, Chennai (My Consumer No.27122).
                              I booked for Cylinder on 8th May 2009 today is 20th May 2009, I am yet to receive the
                              Cylinder. We are having only one cylinder and all are working persons. Such delay
                              causes irretation to us and we are using kerosene stove. Whenever we phoned them
                              they are telling some reason that their godown is in Redhills, from there they have deliver,
                              their lorry repair, delivery man is not available... (We are staying in Ayanavaram)
                              And we also booking the gas once in 2 months only. Every time this is the problem.
                              Please help us in this regard.

                              Thanks,
                              D.Lakshmi
                              Ayanavaram
                              Chennai.
                              respected sir,
                              i am a subscribe of indane gas service. i have been using the service for 4 years. now i have shifted my residence thus my gas provided agency has been changed. The new gas agency named "TEENA GAS AGENCY" (SURAT)provide the cylinder after minimum 10 days of booking.

                              sir, in this fast life it is not possible to collect the cylinder at there godown at every booking. so you are kindly requsted to do needful in my case. my own details are below.

                              NAME :- HARESH KUMAR M. RAVAT
                              COSTUMER I D :- 2015549
                              GAS AGENCY :- TEENA GAS AGENCY
                              MY GAS CONNECTIN NO.32474 in the name of Radha at Jagan Enterprises this, Distributor never deliver the cylinder at my residence. SErvice of this gas distributor is very bad and always delayed for more than a week. Right Now I booked my gas on 11.5.2011 vide registeration no. 3845052 at 10. AM. Today is 16.5.2011 no supply has been receved till. Behavie or Jagan Enterpries emplyees is also very rude and uncivilsied.

                              Better to cancel the distributorshio of this distributor.
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                                L
                                lal jee
                                May 9, 2012
                                Resolved
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                                Resolved

                                Address: Jaunpur, Uttar Pradesh

                                Sir, i m a consumer of indane gas dealer ashwani gas service..consumer no.2042.named Rakhi gupta.i registerd a home delivarx.since 17 april 2012 still i didnt rcv my cyllinder.and tried 2 made a complain 2 regional officer MR. Harendra prasad but he was not intrested 2 solve my problem.plz give a perfect responce.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                SIR/MADAM
                                INDAN GAS AGENCY
                                DIST.ASHWINI GAS AGENCY
                                MOGRA BADSHAPUR JONPUR UP

                                MY CONSUMER A/C NO 3418 REETA MATAFER JAISAWAL
                                THIS IS TO STATE THAT I NEVER GET GAS CYLINDER IN TIME WHENEVER I BOOK.SO WHAT WE DO IS THAT WE GO TO DISTRIBUTOR WHERE THEY SEND BACK WHERE WE WASTE LOT OF MONEY AND TIME FOR GETTING CYLINDER WE GREATLY FEEL INCONVENIENCE FOR MY FAMILY. PLEASE HELP US IN THIS REGARD.ME MY FAMILY FACE LOTS OF PROBLEM.PL.SORT THIS ISSUE AND REPLY ME ON MY MOB.NO.[protected]/[protected]

                                REETA MATAFER JAISAWAL
                                SIR/MADAM
                                INDAN GAS AGENCY
                                DIST.ASHWINI GAS AGENCY
                                MOGRA BADSHAPUR JONPUR UP

                                MY CONSUMER A/C NO 3418 REETA MATAFER JAISAWAL
                                THIS IS TO STATE THAT I NEVER GET GAS CYLINDER IN TIME WHENEVER I BOOK.SO WHAT WE DO IS THAT WE GO TO DISTRIBUTOR WHERE THEY SEND BACK WHERE WE WASTE LOT OF MONEY AND TIME FOR GETTING CYLINDER WE GREATLY FEEL INCONVENIENCE FOR MY FAMILY. PLEASE HELP US IN THIS REGARD.ME MY FAMILY FACE LOTS OF PROBLEM.PL.SORT THIS ISSUE AND REPLY ME ON MY MOB.NO.[protected]/[protected]

                                REETA MATAFER JAISAWAL
                                A bad distribution system. Needs to be more consumer friendly and more so for elderly 82 yrs consumers who need to arrange some one to book the cylinder. Wait for 45 day. Why?..keep a follow up. Then arrange to send someone to the main road to collect the filled cylinder and handover the empty cylinder. A money receipt is not given. Only details is entered in the consumer book. If there is no one to assist these elderly consumers then they have to get it collected from the depot. In spite of being an official consumer, you have to beg people, wait, pay and getting frustrated. If there is a rating for 0 I would have surely given it. For any question pl free to contact me on my cell no [protected] Thanks..Nagendra Prasad Tiwari
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                                  M
                                  mou18
                                  from Kolkata, West Bengal
                                  May 8, 2012
                                  Resolved
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                                  Resolved

                                  Address: West Bengal

                                  I WANT TO INFORM YOU THAT A DEFECTIVE GAS CYLINDER WAS SUPPLIED BY OUR DISTRIBUTORS ON 28.3.2012(BOOKING NO 7430).MY CUSTOMER NO.00235. DUE TO SOME LEAKAGE, MY FAMILY MEMBERS MANAGED FOR 4 DAYS.BUT ON 5TH DAY ONE OF MY FAMILY MEMBER HAD EXPERIENCED A DANGEROUS SITUATION AND WAS SAVED BY AN INCH.WHEN I INFORMED MY DISTRIBUTOR, THEY DEMANDED MONEY FOR FRESH CYLINDER IN EXCHANGE OF DEFECTIVE CYLINDER.BUT WHY WE CONSUMER WILL FACE SUCH HARRASMENT WHEREAS WE WERE COMPLETELY IGNORANT ABOUT THE TECHNICAL FAULT.NOBODY TAKE ANY RESPONSIBILITY FOR SUPPLY OF DEFECTIVE CYLINDER,BUT DEMAND THE FRESH PAYMENT DUE TO LITTLE CONSUMED CYLINDER. I REQUEST YOUR AGENCY TO TAKE SUITABLE MEASURE AND ALLOW ME A NEW CYLINDER WITHOUT ANY PAYMENT.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  lindane — Defective LPG cylinder

                                  Dear Sir/Maam . . .

                                  This complaint is regarding a faulty/defective LPG cylinder . . . Details are as under

                                  COMPANY : Puneet Gas Agency, Rohini, Delhi-110085
                                  CONSUMER NUMBER : 40746

                                  CONSUMER ADDRESS :

                                  74, Jagdamba Apartments
                                  Sector-13, Rohini
                                  Delhi-110085
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                                    C
                                    cylindre
                                    from Mumbai, Maharashtra
                                    May 7, 2012
                                    Resolved
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                                    Resolved

                                    Address: Karnal, Haryana

                                    improper supply of gas cylinders
                                    I SEND THIS COMPLAINT EARLIER ALSO BUT DID NOT GET ANY REPLY????
                                    THIS TIME IT SHOULD BE TAKEN INTO CONSIDERATION SERIOUSLY?????
                                    My name is K.S. Rana s/o SH Babu Ram, House No 1471, Sector 13, Urban Estate Karnal, Haryana. I have gas connection from M/s Sun Gas Service, 214-C, Kalandari Gate, GT Road, Karnal (Haryana). Its distributor Code is Code No.[protected].
                                    I have been facing many problems with this company for the past few months that are as follows:---
                                    1. DELAY IN SUPPLY OF GAS CYLINDERS.
                                    2. NO RESPONSE ON PHONES.
                                    3. IMPROPER AND MIS-BEHAVIOR WHEN I APPROACHES TO THEIR OFFICE.
                                    Their is a delay of 20-22 days in supplying gas cylinders. Due to this we have to suffer a lot. Several other customers are facing the same problems with this distributor. Kindly do the needful in this matter as soon as possible.
                                    My Customer No is S-2646.
                                    thanking you,

                                    My contact no is [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    Indane Gas — Improper supply of gas

                                    I am Krishnaveni and my Customer No. is 39600. I am residing at 25, Rangasayee Street, Perambur, Chennai-11 for the past six months. There was no proper supply of LPG gas. Every month I face the same problem. Even though I have double cylinder through Prakash Gas Agency.
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                                      A
                                      ahmed jamil
                                      from Pune, Maharashtra
                                      May 7, 2012
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                                      Address: Rajasthan

                                      sir me inden gas ka upbhogta hon mera k no 15543 hai meri booking no 14602 hai uor booking date 28/3/012 hai sir inden gas karauli agency sare aam kala bazari bilek melink krraha hai karauli me koi C N G pump nahi hai oske babajud yahan pe auto our car gas se chal rahi haen our yahn ki janta pareshan hoti hai sir aap se pirathna hai aap is shikayat ka samadhan karen aap ki ati kirpa hagi thanks
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                                        A
                                        Ashok Goyal
                                        from Kolkata, West Bengal
                                        May 4, 2012
                                        Resolved
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                                        Resolved

                                        Address: Saharanpur, Uttar Pradesh

                                        I have a gas connection No D5878 issued by M/s Sunbeam Gas Services, Madanpuri, Saharanpur which was supposedly deactivated because of non-utlization. I had a transferrable job. Now, after retirement, I have submitted all the requisite papers on 4th Dec 2011 for activation of the connection but even after a lapse of 5 months, it is not activated. The stock reply of the agency is that the connection is yet to be activated by Noida office. This is despite the fact that gas connections are now freely available a request for which has also been declined by the agency on the pretext of activation of the connection. Thus, I feel harassed as every visit to the agency results in frustration for me and my family. The matter needs to be investigated. There are other several mal-practices which are being indulged in by the agency which the gullible consumers are made to follow. These can also be looked into.

                                        Ashok Kumar Goyal,
                                        7/534, Bazar Dinanath,
                                        Opp. Navrang Photostudio,
                                        Saharanpur (U.P.)-247001
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Dear sir

                                        You request for new connection will be submitted to your distributor for further necessary action. & reply 48 h letter .


                                        and not reply
                                        HIMANSHU
                                        VILL.TIWDA
                                        POST BABAIL
                                        DIST SAHARANPUR .
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