Indian Oil Corporation [IOC] Complaints & Reviews

Sir,
My job is transferable I transferred from Nagaon to Dibrugarh on 2007 the again in 2010 at Guwahati.This condition refrain me from regular booking of my gas service. I couldn't continue my consumption of domestic gas service from May 2011 onward,On March 2012 I sent my brother to book my gas, The authority of Hiya Gas Agency asked for the I.d proof. I sent my Driving License to my brother He then showed the same to them. The asked to show consumer Book and original Voucher. My brother handed over the same in original. The Manager of Hiya Gas Agency asked my brother over phone regarding my presence. I took leave and visited on 15th March 2012. The manager ignored and misbehaved me, Then I am regularly calling them over phone to solve the issue. Either they continue or let me transfer the connection to my present address i.e.Guwahati. But no body responding till today, I don't have any xerox copy of the same. Is there anybody to help me. Now I am in very difficulty to run my kitchen without Gas. I have my family at Guwahati.

SIR,
on 1st march, I had booked a cyllinder with M/S sunderam gas agencies, sudama nagar,indore.They gave me a regulator and pipe with a receipt of Rs.4100/-on blank paper saying that cylinder will be delivered within 15 days. Till date, the same is not delivered to me. When I went to the agency to enquire about it,they said "abhi bhaiya nahi he kal aana/parso aana".many time i took leave for this purpose only from my office,but there is no positive sign seen yet.kindly look into the matter.

Sir,

We are residents of Greater Noida, Sector Gamma -2. We all are facing very difficulty to the very poor and bad service of the Kasna Indane Gas Service, Greater Noida. They are giving the cylinder after booking of 25 - 30 days. The most important matter is nobody is not response well and the phone is 24x7 busy and no phone of concerned officials for complaining this matter. Sir please help the residents of Greater Noida because we have only one gas agency here and nobody will not give their cylinder for helping the neighbour because the booking gas will reach after one month.

With regards

Sir, i m a consumer of indane gas dealer ashwani gas service..consumer no.2042.named Rakhi gupta.i registerd a home delivarx.since 17 april 2012 still i didnt rcv my cyllinder.and tried 2 made a complain 2 regional officer MR. Harendra prasad but he was not intrested 2 solve my problem.plz give a perfect responce.

I WANT TO INFORM YOU THAT A DEFECTIVE GAS CYLINDER WAS SUPPLIED BY OUR DISTRIBUTORS ON 28.3.2012(BOOKING NO 7430).MY CUSTOMER NO.00235. DUE TO SOME LEAKAGE, MY FAMILY MEMBERS MANAGED FOR 4 DAYS.BUT ON 5TH DAY ONE OF MY FAMILY MEMBER HAD EXPERIENCED A DANGEROUS SITUATION AND WAS SAVED BY AN INCH.WHEN I INFORMED MY DISTRIBUTOR, THEY DEMANDED MONEY FOR FRESH CYLINDER IN EXCHANGE OF DEFECTIVE CYLINDER.BUT WHY WE CONSUMER WILL FACE SUCH HARRASMENT WHEREAS WE WERE COMPLETELY IGNORANT ABOUT THE TECHNICAL FAULT.NOBODY TAKE ANY RESPONSIBILITY FOR SUPPLY OF DEFECTIVE CYLINDER,BUT DEMAND THE FRESH PAYMENT DUE TO LITTLE CONSUMED CYLINDER. I REQUEST YOUR AGENCY TO TAKE SUITABLE MEASURE AND ALLOW ME A NEW CYLINDER WITHOUT ANY PAYMENT.

improper supply of gas cylinders
I SEND THIS COMPLAINT EARLIER ALSO BUT DID NOT GET ANY REPLY????
THIS TIME IT SHOULD BE TAKEN INTO CONSIDERATION SERIOUSLY?????
My name is K.S. Rana s/o SH Babu Ram, House No 1471, Sector 13, Urban Estate Karnal, Haryana. I have gas connection from M/s Sun Gas Service, 214-C, Kalandari Gate, GT Road, Karnal (Haryana). Its distributor Code is Code No.[protected].
I have been facing many problems with this company for the past few months that are as follows:---
1. DELAY IN SUPPLY OF GAS CYLINDERS.
2. NO RESPONSE ON PHONES.
3. IMPROPER AND MIS-BEHAVIOR WHEN I APPROACHES TO THEIR OFFICE.
Their is a delay of 20-22 days in supplying gas cylinders. Due to this we have to suffer a lot. Several other customers are facing the same problems with this distributor. Kindly do the needful in this matter as soon as possible.
My Customer No is S-2646.
thanking you,

My contact no is [protected]

sir me inden gas ka upbhogta hon mera k no 15543 hai meri booking no 14602 hai uor booking date 28/3/012 hai sir inden gas karauli agency sare aam kala bazari bilek melink krraha hai karauli me koi C N G pump nahi hai oske babajud yahan pe auto our car gas se chal rahi haen our yahn ki janta pareshan hoti hai sir aap se pirathna hai aap is shikayat ka samadhan karen aap ki ati kirpa hagi thanks

I have a gas connection No D5878 issued by M/s Sunbeam Gas Services, Madanpuri, Saharanpur which was supposedly deactivated because of non-utlization. I had a transferrable job. Now, after retirement, I have submitted all the requisite papers on 4th Dec 2011 for activation of the connection but even after a lapse of 5 months, it is not activated. The stock reply of the agency is that the connection is yet to be activated by Noida office. This is despite the fact that gas connections are now freely available a request for which has also been declined by the agency on the pretext of activation of the connection. Thus, I feel harassed as every visit to the agency results in frustration for me and my family. The matter needs to be investigated. There are other several mal-practices which are being indulged in by the agency which the gullible consumers are made to follow. These can also be looked into.

Ashok Kumar Goyal,
7/534, Bazar Dinanath,
Opp. Navrang Photostudio,
Saharanpur (U.P.)-247001

1. Mental harrashment from Panaga gas agency & Indane gas (Indian Oil). 2. Auto transfer of my agency from JN Ent to Panaga (9623) without my knowledge/Info/concent. 3. Panaga not supplying gas at home, 4. Supplier guy shouts at me and asks me to come to 1km carrying gas cylender on my head and take the refill. 5. SEVERAL complaints with Indian Oil but NO SOLUTION, 6. Panaga everytime says will give delivery by today since last 20days still not delivered gas. 7. The Indian Oil customer feedback number the assosiates keep transfering the call to other person 9 times without giving background to the new person and i land up explaining the problem again and finaly lodge my isuue/compliant but still not results. Huge huge amount for mental trauma caused and i was not well for almost 4days after the call with Indian oil custoner care & Panaga gas agency people.
1. Need transfer back to JN Ent immediately - i will not run around for it;
2. Strict police/consumer court action against Panaga Gas agency & Indian Oil without fail with an apology to me;
Thanks & Regards,
Rajiv
Company with such great brand name & status like Indian Oil - highly unacceptable behabiour
Rajiv - [protected]

Sir,

I have booked gas on 09.04.2012. My Name is N. Sivasubramanian. Consumer No. is MG 51556. Distributor name is Mohan Gas Service, Jalahalli, Near BEL Circle, Bangalore. Near One month is over. Gas not delivered. I asked Mohan Gas Service, they told me that Delivery will take another 13 days. Last month,I have received Gas on 06.04.2012. My gas will be exhausted within 2 days. Please look into the matter and arrange gas...

I have an indane connection whose connection No.is 07903. Sometime Back when the dealer stopped accepting the Bookings and asked me to either book the cylinder online at Indane site or by registering my telephone no. directly with Indane, I managed to get my mobile no. registered with Indane.I even made one booking through their IVR (Intereactive Voice Response) of IOC.However next time when I tried to book my cylinder I discovered to my utter dismay that my cylinder was not being booked though prerecorded statements were being olayed by them.I repeated this a number of times without any result.

Further, when I tried to register myself in order to do online booking the site told me that they would send an email to my email id stating my registration number for online booking.However this email was never sent by them despite repeated efforts.Now I have no cylinder left and am totally desperate.If this is the way Indane is treating its consumers that too by installing systems which do not work and which are worse than the dealers whom they were supposed to check upon then god save this nation.

Respected Sir,

I, do hereby, want to complaint against the Indane Gas connection provider/Dealer.
This is against "Bedi Indane, B-43, Kartar Nagar, Main 3 1/2 Pusta,
Delhi-110053". Telephone No.[protected], 22946800 and [protected].
My Customer Number is 20885 and in the name of MRS. Kranti r/o E-2/12/11A, Gali No.11A, 5th Pusta Sonia Vihar, Delhi-94. I booked my Gas cylinder telephonically on 21.04.12, and Order Number is 8213, but they did not supply the Gas cylinder until 03.05.12. I asked to executive of Bedi Indane (Mob: No. [protected]) why did you not deliver my gas cylinder he assured me your gas would delivered within 2 days but still i did not receive the same on time. Now I would like to complaint against late supply of gas cylinder. If, such type of delay/black in supply occurs, there is no use of having additional cylinder. Kindly take necessary action against the Supplier. This is the problem of all the consumers against delay in supply of gas cylinder, which is being black marketed by the agency to the hotels & other LPG vehicle users for black.
Whenever I call them never picked up phone calls unfortunately, they picked up my call assure me that they will deliver within 2-3 days but not delivered by them. When I make call after 2-3 days they will again tell me the same thing. I would like to convey this complaint to INDIAN OIL OFFICERS to look into this matter, why these numbers are not picked up in a single chance, they are the only people who are busy, other agencies are also running and 90% public is booking their refills and calling them and they are entertained.
Please look into it and do some thing. This is happening for last many years, please cancelled his agency license immediately and mail me your immediate action against cancellation of above said dealer license.

Please note: Last two delivery Order No. 8001 dt.17.02.2012( 21 days) & 6411 dt. 22.03.2012(25 days), i received the shortage of Gas in both deliveries. - Please take the action against the same.

Your positive response shall be highly appreciated.

Regards,
Kranti
E-12/11A, 5th Pusta, Sonia Vihar,
Delhi-94
(M) [protected]
Email: - [email][protected]@gmail.com[/email]

Hello

This is reference to Domestic gas provider Radha Krishna Indane .

I have Booked my cylinder refill two times now in 2 months .But i am unable to get the refill .
They say will get it on saturday , and now its been 3 sats already passed and Still no status of getting the
cylinder . Service provider is also poor in delivery ,where they donot respond to queries .and phone come always
busy .
Cumsumer No : 15127
RadhaKrishna Indane Wanowarie Pune

Regards
[protected]

I am a resident of vivekananda road barasat. I find several sweet shops and restaurants in the locality use subsdised domestic LPG cylinders in preparing their foods. A few of them are Samrat Restaurant, Barnalee Sweets, Casio Restaurant. I think the person concerned will look into the matter which will help our nation in minimizing the subsidy alloted in the LPG.

I have received last supply on 17.03.12.
I was followup for my next supply since 23.04.12. but lot of phone calls & personnel contact to agency he has give me today a written(see attachment) as you will get next supply after two months.
How it is possible to manage one cylinder in two months? His employees was not given me satisfactory reason.
I have also faced such type of problem earlier.
I request you if he is not able to fulfill proper supply than please put another arrangement.Also pl. note he his not given home delivery and charge full amount.
I hope you will see my problem and give me proper solution as soon as possible.
waiting for your prompt response.

Dear sir,

I had booked my refilling my gas cylinder ,consumer( no.23180 ) on[protected] at GUHAN GAS SERVICE ,Behind Thonnal Devi Temple, pallippuram,Thiruvananthapuram . Till this day they were not ready to supply the cylinder they were reminded several time over phone.This agency never deliver the gas on time. Each time they are taking more than 40 days.
I came to know that the company rule for delivery of refilled cylinder maximum 25 days.
I request that necessary steps may kindly be taken and taken arrangements to get the cylinder refilled immediatly also to get the cylinder refilled at least 30 days in future

yours faithfully
saju.s
consumer ( no. 23180 )

Dear Sir,

I have been using Indane Gas since 2000, last two years I am facing lot of problem in delivery every month.
Every time I am visiting our service agency for my delivery. Their regular answer is "You'll get in a week".
They are taking almost 35-45 days for delivery after getting our booking confirmation.
Last two months I am directly visiting the agency and collecting the cylinder myself.
Three months back I have given complaint in Indian Oil Corporation Limited Office, Teynampet.
I have booked on 30th March 2012. Today 30th April, I have visited the gas agency,
but they are giving wrong promise and saying again it will another one week for delivery.
I cannot run behind the gas agency people every month.

So Please take necessary action against our gas distribution agency to make the delivery on time.
Agency Name:
Mr Sridharan S N(Proprietor)
+[protected], 26176090, 26171144+(91)
[protected], [protected], [protected]
No 21, North Thirumalai Nagar Near Icf Bus Terminus,
ICF Link Road, Villivakkam, Chennai - 600049.

Consumer Number:25092
Name: S. Habib Rahman
Number:[protected]

Hi,

My name is Gulab Pasha, I'm posting this thread because of dis-satisfactory services of Indian Oil Corporation.

Recently in my locality every one facing late delivery and asking customer to collect the cylinders on Road from Indian Oil Corporation (Gurukrupa Indian Distributor - JP Nagar 6th Phase Bangalore - 560 078).

and They are charging Rs. 15 extra on each GAS Cylinder. I have captured some of the photos from my cell phone.

Thanks,
Gulab Pasha

sir,i have a gas conection in my own name but in 2005 all gas conection records,missplaced,in that time i contact with local distributer barhaj gas service not respond nor coaprate me,he told me pl give me conection no.i again and again told to distributer that i have no records,if you want i will be give you effedevit about this,but distributer want conection no.i request to distributer in your computer save my conection profile,but he not agree to serch my conection no.
so pl i request to you that pl directed to distributer[barhaj gas service] for trace my conection no,from computer,which i contineu to avil gas,i have two gas slender

thankig you
shiv kripacharya singh
s/oshree indrajeet singh
vill:-pachauhan
tehsil-barhaj
po-barhaj
distt-deoria[utter pradesh].

1 months ke bad v silendra ka delevery nahi hota hai aur agency se black me silendra bikata hai. Add.-dhunda, post-amba dist-bihar phone no-[protected]...