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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Apr 19, 2026
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T
Tabasum Gulsaba
from laheriasarai, Bihar
Jul 11, 2012
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Address: Darbhanga, Bihar

To,
Sales officer,
Barauni.
Sub:- Complaint of non delivery of demostic gas.
Sir,
Kindly be informed about the consumer No. 12931 date-09/07/2012 . lodged in M/s Engineer Gas Service, Benta, Laheriasarai.
I regret to say that till date the delivery of gas has not been made to me.

Kindly pursue the matter and oblige


Your faithfully
SP Thakur
Laxmipur, Laheriasarai, Darbhanga.
SIR MY CONSUMER NO. IS GS4547 M/S GODAVRI GAS SERVIC, DONAR, DARBHANGA. MY BOOKING DATE IS 25/03/2012 I HAVE MANY TIMES TO COMPLAIN THIS OFFICE BUT NOT ANY DELIVERY ACTION ON DOMESTIC GAS SERVICES IN TILL DATE.

SIR PLEASE HELP THIS TOPICS, KINDLY

REGARDS,

MD. BISMIL
KARAMGANJ, LAHERIASARAI, DARBHANGA
[protected]
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    Rahul Daga
    from Mumbai, Maharashtra
    Jul 11, 2012
    Resolved
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    Resolved

    Address: Darjeeling, West Bengal

    Sir,
    I had requested for a new gas cylinder connection at Spulingho, siliguri.
    They refused to give one when I am having all the necessary document proof
    Sir, Please Help

    Yours Faithfully,
    Aug 13, 2020
    Complaint marked as Resolved 

    Indane Gas — non-availability of new gas connection

    Sir
    I am an Employee in DMRC, living in Delhi So I needed a New LPG connection in the city. I have sufficient documents to prove my local address and identity.

    There is the Indane Gas Agency Named "Dagar Gas Service" in my locality. I am regularly in contact with that gas agency for getting the new connection but there is one Answer always that No new connections are available now and come after one month. Is it possible that So big Named PSU has non availability of LPG connections.

    It is very inconvenient to live without Gas as I am living with my small family so please look into the matter and try to solve out the problem.

    Indane Gas — Non availability of new connection

    Sir,
    I live in Pilibangan at hanumangarh. my complaint is that here is no new connection since last two month and facility of changing connection in (DBC) double gas cylender is now closed. by this we bear more problem . Please check the system with paying your moral & official duty.
    Hope that solution should be recovered..
    i want nokia 6030 dagar
    Dear sir,
    I (naveen kumar Jain) am resident of R/o-A-24/1 Gali no.1, Punjabi colony Gamari ext.DELHI-110053 residing at this adress last 2010 but i have no LPG connection at my side of any company/ govt side also, I afraid that last week i have hearing some source that Indane have issue new LPG connection so i aproch to our nearet Lpg dealer M/S. Shekhawat gas service chndbagh delhi. but he refuse me that issuing the new connection, why i do not know.then i had approch to our Area officer mr. VISHAL PANDEY now. they have issue order to above said DEALER.when i re enquries at there they have re refuse me .after that i re approch to mr.Pandey. they have re order but resulte is now Zerrow. then what can I do.Please look this matet and oblide.
    Thankes

    Naveen kumar jain
    Date[protected]
    Cell-[protected]
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      S
      soumid
      from Chittaranjan, West Bengal
      Jul 11, 2012
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      Address: West Bengal

      NO ACTON HAS BEEN TAKEN AFTER LOTS OF COMPLAIN OF NOT GETTING THE GAS CYLINDER IN A PROPER TIME SCHEDULE.SO ITS MY KIND REQUEST TO TAKE AN ACTION AGAINST - "RADHA RAMAN GAS SERVICE 72, GANGAPURI, PURBA PUTIARY, KOLKATA - 700093. I ALSO LIKE TO KNOW YOU THAT HERE THE GAS DELIVERYMAN NAMED JAGANNATH IS DELIVERING THE GAS CYLINDER ILLEGALLY TO OTHER CUSTOMERS. PLEASE I AND OTHER CUSTOMERS LIKE ME SHOULD BE THANKFUL TO YOU IF YOU TAKE AN URGENT ACTION AGAINST THIS AND MAKE THE SERVICE COMFORTABLE.

      Indian Oil — no delivery in time

      Dear sir

      We are suffering lot due to not delivery of gas cylinder in time.

      They take 1,2 months to deliver after booking.

      They sale in black first. then deliver to other

      Please its ah humble request look after it seriously

      Thank you
      Regards
      aruna tripathi
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        P
        preyoshi
        from Mumbai, Maharashtra
        Jul 10, 2012
        Resolved
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        Resolved

        Address: South 24 Parganas, West Bengal

        Our consumer no. is SP22095.

        We have booked a refill on 28th May' 2012 vide booking no. 317143, but till date did not receive the delivery.
        When I check the status of my booking, I am given the cash memo no. 8622 and also that my Indane distributor has cleared delivery of bookings made upto 17 June'12.

        Now it seems to be a joke. I have made booking much before 17th June'12 i.e. on 28 May'12; but have not received the delivery.

        I had to purchase a refill @ Rs.800 (from that so called BLACK market) as I cannot wait for the delivery without cooking for my family.

        Cylinder refills are not getting delivered, but are very easily available at just double price in BLACK market.

        It is clear that the refills are being sold at higher prices in the market and the consumers are not delivered on time.

        My husband had left a complaint at Indane website more than a week ago, but there is no response at all. Seems that the people from top to bottom are united in this BLACK business.

        Can anybody help me?????????

        Arti
        Aug 13, 2020
        Complaint marked as Resolved 

        Indane Gas — Long waiting in delivery of gas cylinder.

        Sir, This is with regard to long waiting period of Gas Cylinder by Indane Gas Services having its Distributor by name M/s Gas O Mhow, Station Road, Mhow (MP). I have booked my gas cylinder 17884 on 22 November 2010 and it was informed to me that it will take atleast eight days for delivery at my residence. Till dt I have not received my cylinder. May I request to take appropriate action against the concerned agency for customer satisfaction at the earliest. My address is 1527 Kayasth Mohalla, Mhow (MP) Distt Indore. My Cell No is [protected] and email id is [protected]@gmail.com. Hoping for an urgent action please.
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          S
          sudhir 139
          from Mumbai, Maharashtra
          Jul 5, 2012
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          Address: North West Delhi, Delhi

          CYLINDER NOT SUPPLIED

          Sir/Madam

          Last month of jun 2012, I had booked a cyllinder with M/S Sheel gas Agency pootkla, delhi. My consumer number is 13911. Refill booking no is[protected] and cash memo 8419 genrated but Till date, the same is not delivered to me. I request you to please find out what is the problem that is the first time for me .
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            S
            sanjubce
            from Kolkata, West Bengal
            Jul 5, 2012
            Resolved
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            Address: North 24 Parganas, West Bengal

            i booked a gas cylinder on 14/06/12 and till 04/07/12 i didnt received the cylinder. on 04th july i went to their office about the same and they told i will receive it next day. well today on 05th july their vendor brought the cylinder but it was an expired one having mark C-11. i told him to give me a cylinder which is not expired, then he told me that he has got all the expired cylinders only. i went down and checked it myself and found that all the cylinders he brought are expired ones. i refused to accept the cylinders. the vendor knows about it and so the agency also knows and in their full knowledge they are distributing these expired cylinders. so i want to file a complaint against the company INDANE and its distributor in my area for distributing expired cylinders.
            Aug 13, 2020
            Complaint marked as Resolved 
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              K
              K. Thirunavukkarasu
              from Chennai, Tamil Nadu
              Jul 3, 2012
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              Address: Kanchipuram, Tamil Nadu

              TUCS, Tambaram is the distributor for LPG refill. My consumer Number is 1811. Of late, the cylinder is not delivered in time.
              For the the last 3 or 4 deliveries they shown indiffternt attitude in delivering the cylinder.
              This can be verified from the records as well.

              indane LPG - Erratic Supply of Refill of Cylinders — Erratic Supply of Refill of Cylinders

              I, Lt Col P G Mehta, SC, am holding cosumer no 19161 with RATHWA GAS AGENCY, SUBHANPURA, Vadodara Gujarat. Regularly I am being harassed in supply of gas cylinders .This inspite of the fact that my wife is staying alone and my location of posting is in far North East.My last drawal of gas was on 07Oct 2008 . you would agree that any cylinder would not last for so long. I then booked a cylinder on 19 Nov 2008. It is now more than 25 days that i Have drawn my gas cylinder but without delivery till date.
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                S
                Skill Srini
                from Erode, Tamil Nadu
                Jul 3, 2012
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                Address: Chennai, Tamil Nadu

                We have a gas connection in my name (Srinivasan -39324) . New cylinder was connected on 01/7/12 at 1530 Hrs or so and the maid smelt some bad odour. so switched it off and disconnected the cylinder.....

                From then on, I am frantically searching to lodge a formal complaint so that this can be attended to immediately.

                As GAS leak according to me is serious especially with two 70 + and one baby hardly 20 days old , i am trying to get in touch with someone but in vain.

                Unable to reach Jaya gas agency as all the four numbers are either engaged permanently or says out of order.

                Contacted Just dial this morning ( 03/7/12) and they gave me two more numbers for emergency gas leak for Indane.

                +[protected] & [protected]..believe me right from morning i have made atleast 2 calls to each one of these the first one ending 111 is out of service and the one ending 88 is ringing eternally .

                I am very happy and proud to own a indane gas for domestic use!!!!

                Indane Gas — Gas Leakage Registration

                I tried to reach my gas agent, after recieving a panic call from my wife, stating that the gas cyclinder is leaking (While I am at office). When I called my agent - Triloks-Adyar and asked them to send the mechanic, they were asking me the cunsumer #. Is this the time to ask this when the call is an SOS. We need to change the mechanism.
                sorry it was not 2 BUT 20 calls to both those numbers
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                  S
                  shairi
                  from Shillong, Meghalaya
                  Jul 2, 2012
                  Resolved
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                  Resolved

                  Address: Meghalaya, Meghalaya

                  Dear Sir,
                  I am a LPG Indane Gas customer with Eehcloy Gas agency, Shillong. My consumer number is 11981, card holder is S. Dohling. I have booked for a refill for almost two months before. They had come twice after that to deliver cylinders, but we did not receive due to the shortage of cylinders. One thing I failed to understand is that every month, delivery used to get delayed by 2weeks or so, and we get to book for refill only 15 days after delivery date. This brings us to a very difficult situation. We had to exchange cylinders with friends and neighbours. Now my situation is, both the cylinders are empty. I have made many phone calls an on which date they would come, the replies were, 'Tomorrow', next week, call us tomorrow, cylider vehicle did not come, etc. We kept on waiting, took turns among ourselves to be at home in case they come. But, that was just wastage of time. I am sending this through my cousin's address.

                  Thanking you and with regards,
                  S Dohling
                  Shillong
                  Meghalaya
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  Indane Gas — delay for gas

                  i m digvijy singh i m complaining aginst indane gas, brnch at (bansgaon)gorakhpur vijy laxmi indane gas all of employee is thief they are blacking gas & misbehaving with customers, there for gas booking
                  our presence is must important, they are distributing gas at 5-7 am so we fiil more difficulty
                  some people comes from10-15 k.m. but they are also go back their home with-out gas .
                  here gas is like awar so plz help us
                  Hi

                  I Am BalaNarashim. Cmr For indiane Gas And The Dristrubruter Cauvery Indane Agency[protected] Cust No:23660 Ph No:[protected]. On 11/11/08 I Had Booked And The Booking No Is :-607 They Said That The Cylinder Will B Delivered In Next 2 Weeks And After That Still The Cylinder Is Not At All Delivered And When We Call Up The Agency People And Ask For The Cylinder They Say That Already Your Cylinder Is Been Given And They Talk To The Cmr In Juch Worst Languages. And Even They Say They Cant Give Cylinder For This Month And Again I Should Wait For More Than A Month Again This Is rediclus And The Services Which Is Given By Cauvery Gas Agencey K.R Puram Is Worst So Whom So Ever Is This Concerned Kindly Go Through It And kindly Take Necessary Action Against It And See That The Cylinder Is Delivered In Next 2 Days

                  Thanks & Regards
                  BalaNarashima.P.B
                  Cust No:-23660
                  [protected]
                  [protected]
                  [protected]@yahoo.com
                  Bangalore-560016
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                    N
                    neetuom
                    from Pune, Maharashtra
                    Jul 2, 2012
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                    Address: Delhi

                    Hi ,

                    I booked my refill on 23-June-2012, but still my refill is not delivered to me and even
                    my online consumer id is inactive on Indian oil websites.earlier the distributor Sai Sew
                    Enterprises sold my refill into black market at hire price.I have the proof of sms and
                    refill delivery receipt as a proof.As per the Indian Oil norms refill is delivred to
                    consumer within 48 Hrs.But still i'm not received and my on-line Consumer Id is also
                    deactivated.My personal details is given below :-

                    Name :- Om Prakash
                    Consumer ID :- 10373
                    Address : H.No. 1019/7,Ground Floor,Jai Sairam Bakery,Near Radheyshyam Mandir,
                    Ward No.7, Mehrauli,New Delhi - 110030.




                    @Note :- My family and kids is suffred by this problems.


                    With Regards
                    [protected]
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                      S
                      S.venkataramanan
                      from Auroville, Tamil Nadu
                      Jun 28, 2012
                      Resolved
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                      Resolved

                      Address: Thanjavur, Tamil Nadu

                      Hi
                      I am here to lodge a complaint on SRI MURUGAN ENTERPRISES , kumbakonam a dealer of Indane gas.I have booked for a cylinder on 22.05.2012 and my customer number is 15998 .But till date i dint get the cylinder till now. When i called the dealer number i got a reply that my booking has been cancelled on[protected] , telling the reason that door has been locked. I don know how come this happen , when i have never left my home locked and went out. Before i re-book the person who attended the call shouted and cut the call. this is not the first time . Getting rid of this . Please take steps to speak polite to the customer. Treat customer good. I can even lodge this same complaint to consumer court .
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      I also face this problem from this distributor
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                        D
                        DINESH CHARUPA
                        from Palackattumala, Kerala
                        Jun 28, 2012
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                        Address: Bhopal, Madhya Pradesh

                        SIR
                        YESTERDAY ON 27/06/2012 I WAS COMPLENT AGAINST S.B GAS 120,MARWARI ROAD BHOPAL FOR MY RIFIL BOOKINH NO-217422 AND CASH MEMO NO-8547 NOT DELEVERD TO ME BUT ON LINE NO-ARE SAYING RIFIL DELEVERD TO YOU SO S.B GAS EMPLYS TODAYS COFIRAM ME OFTEDR COMLANT TO YOU SAME CASH MEMO AND BOOKING NO RIFIL SUPPLY TODAY POSSIBLE .MY CON NO-IS SB-22072
                        THANKS FOR ACTION AND HELP ME
                        DINESH CHARUPA
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                          D
                          DINESH CHARUPA
                          from Palackattumala, Kerala
                          Jun 27, 2012
                          Resolved
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                          Resolved

                          Address: Madhya Pradesh

                          SIR
                          MY SELF IS DINESH KUMAR CHARUPA ,H.NO.9 MARWARI ROAD MOBIL.NO-[protected]/[protected]
                          SIR I AM CUSTMER OF DOMESTICS GAS OF INDION OIL CORPORATION AND HIS DEALER M/S S.B GAS AGENCY
                          120 ,MARWARI ROAD BHOPAL VERY CLOSED TO MY HOUSE
                          SIR MYCONSUMER NO-SB-22072
                          SIR I BOOKED RIFILBY INDION OIL CORPO ON LINE BOOKING NO-[protected] ONMONDAY 25/06/2012
                          SIR INDANE GAVE TO ME BOOKING NO-217422 AND SECOND DAY INDANE GAVE MR CASH NENO NO-8547 AND ASSURANCE ME RIFIL DELEVERD SHORTLY AND AFTER THIS 26/06/2012 AFTER NOON CAMPANY MASSAGE TO ME YOUR RIFIL DELEVERD TO ME ?

                          SIR TODAY IS NOW 27/06/2012 21 P.M I HAVE NOT YET ANY RIFIL AGAINST MY BOOKING THIS IS SECOND TIME SAME CASE WITH ME PLWASE TAKE SERIOUS ACTION AGAINST S.B GAS BHOPAL HIS PHONE.NO[protected]

                          THANKS
                          YOURS-DINESH CHARUPA
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            P
                            pradip kumar yadav
                            from Mumbai, Maharashtra
                            Jun 27, 2012
                            Resolved
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                            Resolved

                            Address: Siwan, Bihar

                            Dear sir,
                            i am the residents of village ramgarh dist-siwan named pradip kumar yadav,son of sri janak yadav,I want to take indane gas connection, chainpur distributor.But the concerned distributor say " The new connection is stopped recently here a new gas agency are to opened in ramgarh and from there u can get connection but not from here".I went there two- three times but not listen to me at all.I need gas connection.
                            But as far as i know they have give the new connection to some of people but for me like person the denied at all. Please inquiry regarding this matter as soon as possible.for ur convenience i give u the distributor phone no.[protected].
                            For giving me instant information u can use this no.[protected],[protected].
                            Thanks.
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              J
                              jerambhai n. kanzariya
                              from Noida, Uttar Pradesh
                              Jun 24, 2012
                              Resolved
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                              Resolved

                              Address: Bhavnagar, Gujarat

                              i am residing in bhavnagar gujarat. my consumer no. 03688

                              i book my cylinder as on date 11/06/2012 monday. at my distributor's code 118483 & name shree bajrangdasji indane, sardarnagar bhavnagar. he

                              told me u will get your cylinder within 7 day's.

                              i call to agency dt 18/06/2012, for supply cylinder. he call come here before 5:30 pm & gate your cylinder. i went there and wait 1 hour then he

                              told me your cash memo no. 2553 with delivery boy. u will get your cylinder tomory morning. yet today cylinder not received.

                              last received cylinder date, agency not booked next cylinder before 21 days.

                              he deliver late, and i get problem, so pl,z do needful in this matter.
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              IOC - Indane LPG — Booking not accepted before 21 days

                              I am a consumer of Indane LPG Cylender of Chandini Gas Service, RZA3/4, Vijay Enclave, Main Palam Dabri Road, New Delhi-45.

                              The agency people say, booking is not permissible before 21 days, after delivering the cylinder. They count the days 0, means delivery date of the LPG cylinder.

                              After 21 days later we book the LPG, but it takes another 6-7 days to deliver. It means after one month I will get the cylinder. But sometimes cylinder emptied on around 25th days. We bound to bye from open marked with huge amount of premium.

                              This is the condition of capital of the country.

                              IOC-Indane LPG — Re-fill booked on 11/03/2010 not delivered

                              I am Sr.Woman Citizen, pure vegiterian cooking myself in own seperate Kitchen at my Vill: BANDHAWA MAHABIR-house (1st Floor), upon return from my son's residence abroad, personally booked for a LPG-Refill (consumer No.PGS/17918) on 11/03/2010 at Padmashree Gas Service, Ganeshganj, Mirzapur (U.P). But no delivery yet, no responce to phone-call. Is it called Customer Service ?

                              IOC Indane — Re-fill booked on 11/03/2010, not delivered yet.

                              I am Woman Sr Citizen being a Diabetic have Food & Diet Restrictions, always cooking myself in my separate kitchen, booked LPG-Refill (Consumer No.PGS/17918) on 11/03/2010 at Padmashree Gas Service, Ganeshgunj, Mirzapur. No delivery yet - being old lady, recently returned from states, I am unable. .
                              Corrupted Distributors bribe Field Officers of respective areas; They do whatever they wish - they don't care Costomers/Consumers. Complaints are lodged but no action.

                              IOC Indane — Delay of delivery of lpg cylinder

                              consumer no.16231 booked on 7/12/10 vide no3451 and order no.2988 for lpg booking but the lpg cylender was delivered on 22/12/10after 20 days delay. the ajent name is SHANTI INDANE WZ-427 Sadh nagar gali no.18 K, Palam Colony, New Delhi-45
                              This agent must be dismmised
                              i am residing in bhavnagar gujarat. my consumer no. 03688

                              i book my lpg cylinder as on date 11/06/2012 monday. at my distributor's code 118483 & name shree bajrangdasji indane, sardarnagar bhavnagar.

                              he told me u will get your lpg cylinder within 7 day's.

                              i call to agency dt 18/06/2012, for supply lpg cylinder. he call come here before 5:30 pm & gate your lpg cylinder. i went there and wait 1 hour then

                              he told me your cash memo no. 2553 with delivery boy. u will get your lpg cylinder tomory morning. yet today lpg cylinder not received.

                              last received lpg cylinder date, agency not booked next lpg cylinder before 21 days.

                              he deliver late, and i get problem, so pl, z do needful in this matter.
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                                M
                                manvil
                                Jun 24, 2012
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                                Address: Delhi

                                Hello,
                                I am a consumer of "Citizen Gas Enterprise" which is located in "J-26 mini market, alaknanda shopping complex, kalkaji new delhi 110019. My consumer no.is "17932",

                                Its very unfortunate to say after a year the problem which i have been facing still lingering the same. I received the message on 15th june 2012 which reads " your LPG refill has been delivered" but it happened only in records.and today i received dated on 23 june 2012 the LPG refill which i came to know that was leaking
                                When i called the gas agent to replace it he misbehaved and used derogatory language and defied to replace the cylinder. I also ringed many times to the concern agency "Citizen Gas Enterprise" but they didn't pick my call up. the gas agent "om prakash" didnt come to replace it, this incident really risked my family life.I have made complaint about this gas agent in gas agency but they never take action against him, he blackmarkets LPG gas so he pays commission to those agency people, which saves him to being punished.

                                I 'd be deeply indebted if my i problem is sought out and necessary action is taken against the agency and agent.
                                Look forward to hear from you.

                                Regards
                                Manvil
                                consumer no. 17932
                                [protected]
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                                  D
                                  drnvndby
                                  Jun 23, 2012
                                  Resolved
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                                  Resolved

                                  Address: Lucknow, Uttar Pradesh

                                  The staff at Sachan Filling Station, plot no. 16,cp 104, Munsipulia ,Lucknow ,is highly misbehaved and abusive. On a recent visit when I protested aginst them not following the first come first served method , I was shocked by what followed. The entire filling staff started abusing and even threatened physical harm. When I was leaving, an employee of the petrol pump ran behind my vehicle in a threatening manner. I was in a state o[censored]tter disbelief as a minror apology from their part would have saved such an early turn of events in the first place. The irony is that Lucknow is a city of TAHAZEEB (good manners).
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    T
                                    tomonweb
                                    from Paravur, Kerala
                                    Jun 22, 2012
                                    Resolved
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                                    Address: Ernakulam, Kerala

                                    I was delivered an LPG cylinder in May 2012 that had an expiry period dated 2010. The label on the cylinder was "C 10" I became aware of this only on reading a detailed report in a local newspaper on how to identify expired cylinder. This article was posted since there have been frequent accidents of cylinder bursts of Indane in the city in the past 3 to 4 months.

                                    I called up my gas agency (Maneesha Gas Agency) this evening and complained about it. They took the complaint silly and refused a replacement.

                                    Advice me on what to do next.

                                    My cons no. is 27748.
                                    My name is Thomas George.
                                    My Ph:[protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    lindane — for issuing cylinders

                                    The Indane oil cooperation
                                    date: 30/12/2008
                                    dear sir
                                    my name is bheem singh saini. i live in pilani.
                                    my satate is rajasthan and district is jhunjhunu.
                                    i want to inform you that in my home town town pilani the indanr owner is is very bad nature. he cannot distribute gas cylinder . he is doing black marketing of gas cylinders
                                    so i would remind the concerned autorities to take action in this matter
                                    thanks
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                                      D
                                      Deepak Bisht
                                      from Mumbai, Maharashtra
                                      Jun 22, 2012
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                                      Address: Rajasthan

                                      My self Mr. Nar Singh Bisht, residing in House No. 5 / 516, UIT, Sector – 5, Bhiwadi, Alwar Dist, Rajasthan state since approximately 06 years. Earlier we were lived in Dharuhera and we have Domestic double cylinder with consumer No. DH 07195. Now the Dharuhera gas service agency transferred the same to current address without our interest.

                                      Now we have applied for Gas cylinder in both Bhiwadi Gas agency and NCR gas agency according to our requirement on 06.06.2012. As per the standard delivery period, the cylinder should be delivered within 48 hours. But both the agencies are not even responding and saying that “we don’t have any stock” from the date of application. We struggling very bad due to unavailability of Gas cylinder for cooking purpose.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        himali D
                                        Jun 19, 2012
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                                        Address: Gujarat

                                        The local gas distributor Rathwa Gas Agency at Ellora park always delays the delivery of gas cylinders to all their customers.I had booked my cylinder almost one month before but still waiting the delivery.My customer ID number is 11351.The agency has been closed down three to four times due to thier malpractices but still get reopened due to the reason not known to their unlucky customers !! May Indane gas looks into the matter seriously and close such agency to save their image.

                                        Himali D.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        Indane Gas delivery — Refusal to allow me collect gas from godown

                                        Sir,
                                        The gas connection is in my husband's name and our Customer No is SGK41238. The dealer M/s Gurukrupa Agencies, Bangalore. has two "dumps" and the gas is supplied from these points to the residences. As we are both working we are unable to stay back and receive delivery of the booked cylinder.
                                        Your people do not allow me to collect it from them and I am expected to collect it from one particular "dump". But today they have made me wait for hours saying that the load will be delivered any time. Finally the said "dump" office tells me that the load can come at 7AM onwards any time. Am I expected to wait at the so called dump? Please note that your people do not answer us properly and behave very rudely and laugh at us. Please sort out any ego issues they have with working women amongst yourselves and see that you have points where we can collect the cylinder in a decent way. They refuse to answer us and give us the timing of the load arrival for that day and also they always bring it home at any hour and then say 'door locked' and the same cylinder is not kept for us but delivered to some one else and we are made to wait indefinitely. My request is please have collection points from where we can collect our cylinders and also give us the freedom to choose our dealer instead of alloting a particular dealer for a particular area. Kindly sort out this issue immediatly. Also note that only the Governament is subsidising the gas and nobody else is doing us any favours by giving us our rightful quota of gas nor are you people doing any social service.

                                        Mrs Kaveriappa

                                        Rathwa Indian Gas Agency — no delivery of Gas Bottle

                                        i have gas connection of RATHWA GAS AGENCY ( VADODARA SUBHANPURA). I have book my bottel date of[protected]. and now today[protected] no delievery of bottel. when i call them they says just wait 3 days sir. we have no stock.
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