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Indian Oil Corporation [IOC]
Indian Oil Corporation Ltd
Customer satisfaction rating: 50%
10175
COMPLAINTS
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Indian Oil Corporation [IOC] Customer Care

Website:
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Address
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1378
down
697


Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961

Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049

Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)

Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)

Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)

Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)

Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)

Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Pipelines Division

Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)

Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)

Southern Region
139, Nungambakkam High Road, Chennai - 600034

Eastern Region
14, Lee Road, Kolkata - 700020

Marketing Division

Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051

Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016

Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068

Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051

Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034

R&D Centre
Sector 13 Faridabad - 121007 (Haryana)

Assam Oil Division
P.O. Digboi - 768171 (Assam)

IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013

View More Information...

Customer satisfaction rating
50%
Complaints
10175
Pending
0
Resolved
5081
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

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Indian Oil Corporation [IOC] Complaints & Reviews

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M/s darshan gas agency pallavpuram meerut received under weight cycliender on regular basis delivers by delivery man connection no. 006516
Under weight cyclinder

Complaint Status


[Oct 16, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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    Khan super servo, sawangi, fulambri road, aurangabad, indian oil pump.

    Complaint Status


    [Oct 16, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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      I sudha chaturvedi mobile number [protected] have indian oil lpg connection consumer number[protected]. I would like to filled...
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      My debit card was debited for 2.6rs as per fuel surcharge on 11.8.20 .
      I refueled my vehicle on 9.8.20 for rs 550 for petrol .
      As per norms fuel surcharge is not taken by fuel pumps.
      Please see into this matter.
      Fuel station was Welcome motors located in South delhi .

      Complaint Status


      [Oct 13, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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        The gas cylinder which is recently delivered is in deformed state and possess a risk of leakage and threat to life as it can leak anytime due to its deformed broken nature.
        The agency responsible Aravind gas agency doesn’t seems to care the life of people which posses a threat.
        Gas cylinder delivered is always in deformed state

        Complaint Status


        [Oct 13, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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          On 09/10/2020 at evening I have filled diseal in my Verna Car at Loni Tal-Vaijapur, Dist- Aurangabad at 7PM and the worker have left my car without fitting the led of fuel tank and same about the outer covering cap also...
          When I have complained them about such a major issue they are looking so careless again. To leave the car /any vehicle without led of fuel tank is to dangerous & Careless so I humbly request to Indian Oil cop to take a serious action against such Owner and suspend their authority to work for Indian Oil Corporation...

          Complaint Status


          [Oct 13, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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            Insurance company claim sattel nahi karega to iocl company hamare nukasan ka bharpaya kare kwki gas iocl company ka to compassion ka bhugtan iocl company kar. Claim no LIA[protected]

            Complaint Status


            [Oct 12, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
            urgent

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              Sir
              I got my gas connection in 1973 at Ennore.Now i have moved to west mambalam. My consume no. is 15769. I have lost my original gas connection receipt. NOw I want to produce it to the gas agency since since I am transferring to Thiruvanmiyur. Pleas provide me what to do
              R. JAGATHEESAN
              CONSUMER NO.15769.
              A1-SUBRAMANYA FLAT199, LAKEVIEW ROAD
              WEST MAMBALAM
              CHENNAI-33
              GAS AGENCY:M/S SREE JAYAM GAS AGENCY, TEYNAMPET

              Complaint Status


              [Oct 12, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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                Con no [protected] claim no LIA[protected] distribution name Rajdhani enterprises patna mere ghar me dinak 21 Feb 20 ko gas leak hone se ag lag gaya lekin abhi tak uska claim sattelment nahi huwa insurance company kahta hai ki apko claim nahi milega kawki apka address mismatch hai jab ki sv paper ya gas pass book per aisa nahi likha huwa hai to isme meri kya galti hai isme mera lagbhag 3 lakh ka nuksan ho gaya hai mera claim sattel karne ki kripa ki jaye

                Complaint Status


                [Oct 11, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                urgent my case regarding

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                  Today I received a log cylinder from M/s Hosangadi gas agency vide invoice[protected] DTD[protected]. Priced at RS.607/-. However the delivery boy of this gas agency Mr. Shidaya swamy., has demanded extra amount of delivery of RS.630/- kindly take immediate action against the gas agency.

                  Complaint Status


                  [Oct 09, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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                    Today i filled petrol to my two wheeler where in the bunk there no adequate no of staffs only two staffs are there and remaining gone out during working hours after i shouted too they didnt gave proper information to me
                    in that bunk supervisor absent many staffs absent but they entered thier attendance in the attendance book
                    they entered thier name and signature in the attendance book but not present in the bunk so that crowd of people formed there during this corona issue
                    please take the necessary action against the bunk staffs
                    thank you
                    jai hind
                    i mentioned the bunk address below

                    Complaint Status


                    [Oct 09, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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                      Indian oil vivek Filling stations is Highly Cheated of Fuel quantity and Violence against consumers...Haven't seen worst experience at all...
                      Filling stations

                      Complaint Status


                      [Oct 09, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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                        Hello,
                        In March 8 2020, 200rs I filled petrol in Indian Oil fuel station, 1st St, MGR Nagar, K.K.Nagar, Nesapakkam,...
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                        Delivery boy has not attempted the delivery and returned the cylinder.

                        I got a sms that the delivery boy has attempted thrice the delivery of the cylinder. But yesterday i, e, 07.10.2020 was heavy rainfall day in our town malda, englih bazar, w. B. Throughout the day it was raining and we were in home full day.

                        How its possible that he was attempted thrice???

                        P k banerjee
                        Dist. [censored]u memorial
                        Con id. 03336
                        Ph: [protected]

                        Complaint Status


                        [Oct 08, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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                          Dear sir / mam.
                          This is to inform you that i have visit indian petrol pump.
                          But there is team not given petrol by measuring jug thru.
                          And i will go management team but angry with me on front with more many.
                          Persons i fill very bad and with out take petrol.
                          Kindly look in to this matter.
                          Below mentation petrol pump details with & address.
                          Kanha fuel center.
                          209, raipur road near kalish vihaar raipur dehradun 248008
                          Date of visit 05/10/2020.

                          Thanks.
                          Vijendra singh
                          [protected]

                          Complaint Status


                          [Oct 07, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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                            2 october i went to fill a petrol in vashi petrol pump i filled a 200rs petrol but i went 5/6 km there is no petrol in tank how is it possible and the time was mid night 2 after 4 days i went to petrol pump to ask but all staff came to abused and slaped me and after that they called cops and complaint against me its okay but cops also beaten me

                            Complaint Status


                            [Oct 07, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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                              My indane gas distributor insists that i must book the refills only on certain days of the week, like mon and tuesdays.
                              Is it a local arrangement and is it approved by indane gas?

                              Complaint Status


                              [Oct 07, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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                                I am from nagaur rajasthan... I our city your petrol pump name bajrang felling station... They are taking high rates charges of petrol and diesel... Compare to other city like jaipur, jodhpur etc... They're are taking minimum 1rs extra charges from the price rate
                                take high rate charges of petrol and diesel

                                Complaint Status


                                [Oct 07, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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                                  I am a consumer of Indane gas. My consumer no is CX9870765 LPGID:[protected] & the agency Name is Gurudatta Gas...
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                                  Dear Sir, just now it has come to my notice that some one is fraudently placing order for gas cylinder booking in the name of
                                  Mr. R. C. Goel. It is to further intimate that Mr. Goel has expired in 1998 and in my view the said LPG connection has been discontinued. It is requested that matter may be examined at your end and stop issuing the cylinders against the account of Late Mr. R. C. Goel and intimate.

                                  Ashish Goel
                                  S/o Late Mr. R. C. Goel
                                  Mo [protected] / [protected]

                                  Complaint Status


                                  [Oct 05, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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