Indian Oil Corporation [IOC] Complaints & Reviews

I used to refuel everytime from Indian oil for short and long drives. Never had a problem but this time it gave a terrible damage to my brand new car. My last refuel was on 29th January and while driving i noticed a sudden acceleration drop, im shocked to see that performance of my latest car. so i took it to the service center and after a deep inspection they found the black metal dust in the tank which caused damage of fuel injectors and fuel pump, they are asking me to replace them as both are totally damaged and gave me an estimated bill of 22000inr. I am all upset. I started a very good day but after refuel in indian oil i get into unnecessary trouble which impacting the car, went into a major repair within 2 months. I need Indian Oil standby and take the responsibility of Loss happen to me. Hoping for a positive call back from team.

Thanks
Faizal

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Address: MCH Quarters,Amberpate

I have ordered LPG cylinder on the date of 05/02/2023.got a message saying that I will get delivered within 2 days.Called so many times to delivery tracking person .he is not yet responding.I have prepaid amount for Cylinder and ordered through Indian oil app .I wanted to know when they are delivering.Booking Reference number[protected].

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Address: Sahar Airport Road, Mumbai

1. COCO Sahar Indian oil petrol pump with dealer code:312477 located at Sahar Sir road, Mumbai not accepting UPI payments & card payments from 1st February 2023. Whenever I requested all the employees they denied for any cooperation.

2. Daily afternoon & evening petrol pump not ready to provide normal petrol. They only provide Xtra premium petrol at said times.

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Address: Santhi nagar hyderabad

Dear Sir/Madam,

My consumer number 25120, I booked my cyclinder on Feb 2nd and got message that refill expected delivery in 3 days, and on Feb 6th got another message your order is delivered and give feedback, but still I did not recieve my booking . So sir please I request you to see in this matter and I am having problem every time in this issue.

Thanks,
Jaya

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I have registered complaint on iocl site 7th feb but till now no response
Complaint Number:[protected]

There is a chance of stopping the service of pumps for 3 days or take a decision otherwise I will be visited in the Ministry of Pele and Jai Garuda will give a mirror about the scam on the pumps.
You take this topic seriously, I am not going to leave you people, I have filed an appointment with the Ministry of Petroleum.

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I have registered complaint on 7th feb but till now no response
Complaint Number:[protected]

There is a chance of stopping the service of pumps for 3 days or take a high panalty decision otherwise I will be visited in the Ministry of Petrolium and Jai Garuda will give a mirror about the scam on the pumps.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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R

Rajn@1234

from Delhi, Delhi

Feb 9, 2023

You take this topic seriously, I am not going to leave you people, I have filed an appointment with the Ministry of Petroleum...

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Address: Aastha city peer muchalla

Totally disappointed sale after service zero. Follow up from 2 days but no one responding anything wrong responsible is Zirakpur indane agaency and his staff.

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Cancelled cylinder order on februar 1st, 2023. Until now refund is not provided. Called to the lpg customer service several times but no use. They talk very rudely. In IndianOil ONE app, it was showing amount was refunded. Customer service people said that it might be a technical error. I paid from my 'Simpl' account. Please provide my refund of 1105rs as soon as possible.

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Address: Alwal, Secunderabad, 500010

My order id:[protected]. Consumer number: [protected]. Gas agency : Sphurthy gas agency. Order date is 26th jan and still I've not received my gas, this is pathetic!. Looks like the gas agency has sold the gas to someone else an made money. Request indane to deliver my gas asap

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I am using my mobile number [protected] for more then 5 years but unable to get registered in indane LPG services. I tried customer service but no use. Please check and do the needful.

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Address: Shamshabad

I cancelled my cylinder order on 1st february. But until now I did not received my refund of 1105rs. In IndianOil oNE app, it was showing amount refunded but I didnt get my refund. I called to customer care number several times, filed comllants in official app, but no use. I will file a complaint regarding this in Consumer court for sure.

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Address: Shamshabad

I cancelled my Indane gas cylinder order on 1st february 2023. But until now my amount of 1105rs was not refunded. In IndianOil ONE app, it was showing amount was refunded. I called to the customer care so many times. Filed a complaint also but no use. I paid through online 'Simpl' app.

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Address: Wagay filling station quazigund

Sir
I was waiting for half hour but the filing station was close and no body was present here time was 7:00 am. I have called them but no response and not only u was waiting 2 more vehicles was also waiting so I request you to take strict action...
Thank yoy

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Address: Satana, Dist:- Nashik

They Dont keep swap machine and insist on cash.If phone pay is available they insist customer to fill petrol in round figure in multiple of zero /five.If we pay any figure other than above they dont fill petrol.This make doubt of having setting to the meter of petrol pump.Request to check their meter and stop harassment of innocent villagers of Satana.

Jan 31, 2023

Complaint marked as Resolved

owner DD WANI PETROL PUMP

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Address: 34,34 kunjara mahal sadar bazar barrackpore kol-700120

I have done online payment of 1079 ₹ for LPG gas cylinder on 8th jan 2023 transaction detail is operator ref no:- MK013008BAAEJYTGR000 the amount got debited from my account but same I cancelled the order

today 28th jan still I have not receive my refund

Im attaching the transaction statment kindly look into the matter and resolve the problem as soon as possible

LPG ID:- [protected]
CONSUMER NO:- [protected]
DISTRIBUTION CODE:- [protected]
MOB NO:- [protected]

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Address: Jai hanuman ss iocl dealer nagawara bangalore 45

Today went ti the Indian oil petrol bunk jai Hanuman s s iocl dealer Nagawara Bangalore 45 ..after filling petrol asked doe rhe bill of rs 300 for which rhe employee said it can't be fetched in rude manner ans started to threaten. Me in abusive language, when I went to check the manager, they informed he has gone to have lunch ..one more staff joined him and lecturing me I should say I need bills before filling fuel it seems ..he was threating only with the receipt and saykng take and go ..isn't law we get bills foe rye amount we pay ...not even expecting any service but basic getting the bill for rg3 amount paid...They re not employees they look like dangerous to talk to onky

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Address: Baghpat , Uttar Pradesh

Sir Baghpat jile ke pilana gav me hmare kheto se pipeline nikal rhi hai jiska hme uchit muvavja nhi mila ath aap hme uchit muvavja Dene ka kasht kre anytha hme court ka shara lena pdega ath aap hme uchit movavja Dene ka kasht kre

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Address: Okay Industries, A35 MIDC, Street no 2, Andheri E

I have filled fuel in my Mercedes GLC 200 vehicle at IOC petrol pump at Jogeshwari Vikhroli Link Road at Andheri E close to SEEPZ in Mumbai on Tuesday the 17th of Jan at 1.05 pm. However, inspite me telling the attendant to put petro, he has filled diesel in my vehicle which has damaged my under warranty car. Mercedes is now fixing the car and it is costing me Rs. 236000 to repair the damage.

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This program true? Or fake?
Check the link
https://adiradiparisumazhaicampaign.blogspot.com/p/campaign-brief.html?m=1

IndianOil Corporation Limited
Madurai Divisional Office
“Adiradi Parisu Mazhai” Campaign

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Address: Mohan Gas Service (0000117591) Jalahalli, Next to Ioc petrol pump, Near Bel Circle, Bangalore - 560013

Dear Sir/Madam,

Date: 24/01/2023
Consumer Number: [protected]
While procuring a new Indane gas connection (single cylinder) from the below vendor
Mohan Gas Service ([protected])
Jalahalli, Next to Ioc petrol pump,
Near Bel Circle,
Bangalore - 560013
I was asked to pay for extra accessories as follows
Gas Lighter - Rs 170
Gas Lighter Refill Can - Rs 80
Cylinder Trolley - Rs 210
Total - Rs 460
I raised the issue with the staff present as I have an automatic gas stove and did not require these extra accessories to which I was informed that these are mandatory and the only thing they can do is give an apron instead of the trolley. They asked me to go ahead and make a complaint as they are not willing to remove the same from the bill.
I am attaching the documents and snapshots of the bills and the accessories.
I would like the agency to take back the accessories and give me a refund for Rs 460.

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Feb 01, 2023

Updated by denisjoseph I had made the same complaint to IOC customer service portal complaint number[protected]. They have marked it as resolved after 2 days with no contact from the seller. Either the vendor is so adamant or this is a scam with official knowledge.

Indian Oil Corporation [IOC] Complaints & Reviews

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Indian Oil Corporation [IOC] reviews & complaints page 9

Metal dust in petrol

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Regarding Delivery of LPG Cylinder.

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COCO Sahar Petrol not accepting UPI & card payments

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Regarding delivery of cylinder

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Oil scam running on pump...

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Oil was not poured even after taking the amount

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Leakage Gas

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Money not refunded

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Cylinder delivery issue since a week

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Unable to use my own mobile number

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Amount not refunded for cancelled order

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Money was not refunded

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I am complaining about worst service

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Petrol Pump at Satana on Malegaon road

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Refund not credit (operator ref no:- MK013008BAAEJYTGR000)(mob-9831302578)

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Not giving petrol bills after fuel and threatening to beat the customer

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Uchit muvavja nhi mila

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Wrong fuel put in vehicle

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Please inform me

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Gas agency billing us on unrequired accessories

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