Indian Oil Corporation [IOC]
Indian Oil Corporation Ltd
Customer satisfaction rating: 41%
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12404
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Indian Oil Corporation [IOC] Customer Care

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Address
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts

Toll-free:
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Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961

Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049

Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)

Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)

Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)

Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)

Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)

Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Pipelines Division

Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)

Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)

Southern Region
139, Nungambakkam High Road, Chennai - 600034

Eastern Region
14, Lee Road, Kolkata - 700020

Marketing Division

Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051

Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016

Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068

Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051

Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034

R&D Centre
Sector 13 Faridabad - 121007 (Haryana)

Assam Oil Division
P.O. Digboi - 768171 (Assam)

IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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41%
Complaints
12404
Pending
0
Resolved
5107
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Indian Oil Corporation [IOC] Complaints & Reviews

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Dear Sir/Madam
I am ketankumar from Ahmedabad. I would like to raise a complaint on the incident that occurred yesterday at Indian oil petrol pump near Anjali Cross Road, Ahmedabad. I went to your outlet at IOC Pump yesterday evening (22/06/2021) at Anjali Cross Road, Ahmedabad and asked for a petrol refill worth of Rs.500 in my Honda City Car. but only after 1km drive, it seen Empty petrol display signal in my car. I went again back to petrol pump and ask for less petrol reason. First I talked with Petrol filling boy but I didn't get proper reply. After that I talked to Manager but not got proper answered from him and then I talked to Head/Owner on phone, he has not replied proper & satisfied answer. I talked to all three members at pump - Staff, Manager & owner, but I didn't get satisfied reply for my complaint. they have not responded well. This petrol pump gives less petrol quantity from desired amount. Kindly immediately conduct a deep enquiry on mentioned petrol pump & do the needful at the earliest.
Jun 23, 2021

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    Hundreds of people like me struggle a lot in cities like Mysore for a bathroom facility because there is no water in the toilet whenever they come here.
    Jun 22, 2021

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      I had to pay 150 rupees as regulator replacement changes but there was receipt given to me the company employee said that...
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      I filled petrol of Rs.3130 in my vehicle on[protected] by card transaction with credit card but that transaction was failed. I again paid the same amount but my first transaction was also paid by my account so, I want my refund of Rs 3130
      Jun 21, 2021

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        All staff and owner of TBP petrol pump cheat consumer by different tricks and also sell mixup petrol.check review of customers...
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        One of Indian oil dealer IJ Sharma KSK Indian Oil petrol pump in Dhaulana, Pilakhuwa road Uttar pradesh (235406) is a petrol thief. I asked them to fill ₹1000 petrol in my car, their employee stopped the meter @ ₹300 and removed the pipe. When I asked him that it was to be filled till thousand, he put in the knob and started filling it from ₹300 and filled till ₹700 only and told me that he started from ₹0. After checking my car range I told him that it was filled for only ₹700, he told me to check again and started giving me reasons that my car meter is indicating wrong figure. After all that I asked him for the bill and he said that machines paper rolls are empty and bill cannot be generated.
        Jun 20, 2021

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          Blue line autocare के नाम से संगरिया डबवाली रोड पे स्थित पेट्रोल पंप है जो हमे किसी प्रकार की सुविधा नहीं दे रहा है। हमें कोई ड्रेस नहीं दी जा रही किसी को दी ह तो उसके अलग से पैसे लिए जा रहे हैं । बॉलपेन खुद के पेसो का लेकर आते हैं । चाय नहीं दी जाती हैं । तनख्वाह नाह मात्र है। सैलेरी टाइम पे नहीं दी जाती 15 घंटे की डयूटी करवाई जाती है।इस मामले की हमने सेल्स ऑफिसर सिक्का को भी complain की लेकिन हमारी कोई सुनवाई नहीं हुई।
          Jun 20, 2021

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            AT MOTIJEEL PARK PETROL PUMP THEY are not give petrol in ltr measurements they give only petrol in Amt only .so they are fraud...
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            On last two times during fule filling, staff of this station did cheating and I opposed for the same and on yesterday I told to fill 1ltr but he billed different again opposed and paid of 1ltr, then the concern staff started argument and stated he will do as he want, I have recorded the same subsequently he forcibly snatched my two wheeler's key and didn't gave and threatened to delete video, I have called as given contact Nos in sign board but didn't get any response.
            Jun 20, 2021

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            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
            That located at City Centre Dhanbad, Jharkhand.

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              I full the petrol my bike
              But extra liter add them.
              My bike petrol capacity 11 literally
              But full the...
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              I visited chitra service station, at 8PM on 18-6-21, Dwarka sec-4, New Delhi only three person were in patrol pump and too much crowd was there I request to give petrol then they started miss behaving with me I didn't have petrol in my but they refused to give when I ask for complain book then started abusing me and finlay they didn't give petrol I left the pump without petrol it was very bad experience
              So plz take action
              Jun 18, 2021

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                The use of Phulia petrol pump staff is very bad. Used duty time with customers properly. Indian Oil is a very carp service.br...
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                Toilet ka chabhi mag ne par ulta bola petrol pump wale ne or chabhi nahi deya.
                Jun 18, 2021

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                  Dear sir today I have visited today your HERGOUN SITAPUR UTTER PRADESH Pitrol pump there is Sir pressure Machine but no stranded...
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                  Respected sir.
                  I Ravinder Raj purohit basically from Rajasthan.i have successfully passed the exam of trade accountant...
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                  I am a veteran employed in defence PSU, considered as essential service.
                  Unfortunately, my car went dry and I wanted...
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                  I am a veteran employed in defence PSU, considered as essential service.
                  Unfortunately, my car went dry and I wanted...
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                  Yesterday night almost 10clk (lockdown time) (16/06/2021) I fill the petrol on my bike and bike tier air getting low.. then I asked pump agent and sales I asked sir my bike tier air getting low I need to fill the air like that they are very rude behavior and told air pump is not working go go like that.. I said why brother air pump is most important to us.. lst one yr u told like that before okay I'm go outside mechanic shop and fill the air.. now lock down time all shop are closed, where I go to fill it.. he's simply said I don't know don't disturb... I'm feeling very very bad and my mom also Wid me..
                  Jun 17, 2021

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                    I am khawja I have swift car it's fuel capacity is 42 ltrs but your indian oil pump is complaining that they filled 48.34...
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                    Hello team

                    Today I just visit your petrol pump for filling petrol and check tyre pressure.

                    Team...
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