Indian Oil Corporation [IOC] Customer Care
Indian Oil Corporation Ltd
Customer satisfaction rating: 9%
Submit a Complaint
9384
COMPLAINTS

Indian Oil Corporation [IOC] Customer Care

Indian Oil Corporation Ltd

Website:
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Address
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1080
down
580


Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961

Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049

Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)

Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)

Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)

Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)

Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)

Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Pipelines Division

Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)

Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)

Southern Region
139, Nungambakkam High Road, Chennai - 600034

Eastern Region
14, Lee Road, Kolkata - 700020

Marketing Division

Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051

Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016

Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068

Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051

Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034

R&D Centre
Sector 13 Faridabad - 121007 (Haryana)

Assam Oil Division
P.O. Digboi - 768171 (Assam)

IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013

View More Information...

Customer satisfaction rating
9%
Complaints
9384
Pending
0
Resolved
812
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Indian Oil Corporation [IOC] related photos (747)

Indian Oil Corporation [IOC] Complaints & Reviews

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Indian Oil Corporation [IOC] — demanding for extra money.

 Yadaiah Nirjavelli on Mar 11, 2019
Hi, sir i stay in hyderabad, i take my lpg cylinder from sri srinivasan gas agency, hastinapuram, they are demanding extra amount, if not given they are taking back the cylender. If i complete to the agency they are also not responding property. Next time when i book a cylinder it will be a month delay or a message stating that door locked. They are demanding and telling that we have increased the delivery charges. Pl help me out in this reg....
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — providing less petrol in given amount

 Vernit Tyagi on Mar 11, 2019
I have been a regular customer of indian oil, one of your oil station in meerut, uttar pradesh have been stealing petrol on a regular basis today is the third time in last one month that i have been provided with less petrol in given amount also the behavior of workers of that particular oil station is very rude and intolerable. I request you to please take suitable action against them as soon as possible....
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — delay in supply of refill

 GEORGE.PK on Mar 11, 2019
My indane gas customer id is[protected] and the distributor is m/s mini gas agencies, kundara, kollam.
I have booked for a refill vide regn no.833342dtd[protected].. Others who booked later are given refills.
On 6th march a cash memo generated vide receipt no.[protected]
On 7th march i got a message stating that the registration for refill stands cancelled.
It is with out my knowledge and consent.
I am also asked to register for refill afresh.

You are requested to examine the case and do the needful...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — charged more for gas refill

 Dash S. K. on Mar 11, 2019
I have paid online for booking gas refill - mar[protected]mar-2019) to transfer
Upi/dr/[protected]/techproc/icic/tpsl aticici/iocl 707.00
Lpg id 3 [protected]
Consumer no. 08241
Consumer name saratkumar dash

Distributor code 133474
Distributor name atomic energy emp. Con. Coop store
The distributer charged me 717 on delivery though i have oain online wioth above reference. Please do the needful...
Complaint comments  Read comments Complaint category Utility Services

Indian Oil Corporation — lpg subsidy not credit

 Sumisara on Mar 11, 2019
Hello sir
My lpg consumer no.[protected]
L was booked my lpg dated 04.03.2019 and cylinder delivered on 05.03.2019 but my
Subsidy amount still now not credit my bank
Account so please solve and credit subsidy
Amount to my bank account thank you
My bank name is kvb tiruvannamalaiaccount no.[protected] so please update my bank account details above and credit subsidy...
Complaint comments  Read comments Complaint category Banks

Indian Oil Corporation Limited — amount deducted but receiver in not received any amount. [Resolved]

 Jyoti kumari das on Mar 11, 2019
When i was placing the order for my indane lpg consumer id: cx26920 on 07 march 2019 at 06:06 pm.

When i tried to pay for lpg with upi it redirected to your "paynimo gateway". On 7 march 2019, i booked lpg indane oil cylinder through upi. I paid 785/- through upi payment refrence no[protected], but the amount is deducted my bank account, and my lpg booking was not booked but money is debited through techprocess. ([email protected]). Amount was of 785/ and transaction was done on 7march 2019 itself.
I have paid to person who came to deliver my cylinder because i had got transaction...
Complaint comments  Read comments [1]Complaint category Banks

Indian Oil Corporation [IOC] — cheating people by wrong information

 ਲਵਪ੍ਰੀਤ ਕੰਬੋਜ on Mar 10, 2019
People are not provided petrol niether diesel at indian oil petrol pump in our locality
If people ask about fuel, they are answered that there is no fuel at the station even when there is fuel at the station
Fuel is filled in the tanks at the petrol pump and it is taken back in the trucks during night so that people would not know
What is the matter that once fuel is dumped in tanks for providing to people but taken back in trucks during night illegally
I m complaining second time because i am not satisfied by the answer given to me during first time, they said engineering...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — misbehavior - reg.

 Akash Thapa on Mar 9, 2019
My id no. Is 11416. Today i have visited the counter for payment.in a que i am standing behind one lady & behind me two more gentle men. When i approached for collecting book with request, one person (After enquiry it was known that his name is mr. Wangdi) start to behave like anything bad.
I also know that this service centre is not registered in his name and the centre is totally meant for public like us.
So, my humble request to your esteemed organisation please look into the matter seriously so that govt. Facility should reached to the consumer with out haresment & in a proper...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — double payment paid for a single cylinder

 Baljinder Singh 1 on Mar 9, 2019
I malkeet kaur cust no. H6001 has connection at dabwali gas agency, dabwali dist. Sirsa haryana. I have paid rs.729 online for refill on 1-3-2019. Booking boy said that they have not received amount yet when we received amount after 2 days then we returned back your paid amount. I paid rs.734 at counter on 1-3-19. Please returned my one payment as i paid double amount....
Complaint comments  Read comments Complaint category Credit Cards

Indian Oil Corporation [IOC] — installation charges - charged twice

 Vignesh Ramanathan on Mar 9, 2019
I had paid installation charges on feb for the year 2018-19.. They have again collected the amount (177 rs) this month from my mother as i was not at home. When my mother told the person that we had paid already they did not hear us. Luckily i had both bills at hand which i have attached. They are also taking solid 20 days to deliver the cylinder from the booked date and charge 40rs extra for delivery everytime. There are several issues lodged by many customers on cooking gas agency, adayar.. People incharge also are not aware of the correct procedure. Worst gas agency i have ever seen so far....
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — sms received for lpg cylinder delivery but not received cylinder

 Kaustubhjee on Mar 9, 2019
I booked a LPG cylinder on 2nd March, 2019 & got an sms regarding the booking no. followed by a sms for cash memo generation & a sms on 5th March, 2019 regarding delivery but I did not received it till now. The details are:

Cons no. 1328273
Booking no. 896311
CM no. [protected]

Today morning when I called the distributor number they immediatel arranged for the cylinder and sent it to me vide a hand written cash memo. where the booking number is different(Picture attached).Now I am worried whether I will get the subsidy or not.

Also, I tried...
Complaint comments  Read comments Complaint category Government Organizations

Indian Oil Corporation [IOC] — not filling petrol but reading only running

 Udayakumar Chengaiyan on Mar 8, 2019
Dear ioc I am filling 500rs petrol in my car our indion oil petrol bunk reading only running but not filling petrol I ask our pumpboy that issue he speak volgure it not our problem he forced give cash 500 RS very bad experience in our petrol station all are drinked person in duty time not safety to going lady's and family in that petrol bunk customer treated very low and bad words hope kindly solve my problem...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — restart my lpg subsidy

 Azeem9340 on Mar 8, 2019
Hello sir
Deactivate give up subsidy
Iam imrana w/o MOHD Naseem a consumer of Indane Gas. By mistake, I am wrongly clicked opt out of subsidy. I am not getting any subsidy then. I kindly request you to deactivate opt out of subsidy. I want to avail subsidy cylinders. So please deactivate from out of subsidy

Customer name IMRANA
Customer id R009340
Contact [protected]
Email [email protected]
Agency detail
Distributer code 103088
Rana gas agency
Phone[protected]...
Complaint comments  Read comments Complaint category Other

Indian Oil Corporation [IOC] — over charged and misbehaved by the arrogant delivery boy.

 Yetz on Mar 8, 2019
Hello sir,
I'm one of those who're being harassed by the indane delivery boy in the name of delivery charges which is nowhere mentioned in the cash memo and even in indane's website.

He's demanding for rs. 70-100 to deliver the cylinder from the agency to my home which is on 2nd floor. For 1st floor the charges are around rs. 50 (Minimum).

The delivery boy is arrogant and as i refused to pay extra charges during previous delivery. This time he only bring the cylinder from the agency but didn't brought it to my home to the 2nd floor but i brought the cylinder...
Complaint comments  Read comments Complaint category Unauthorized charges

Indane Gas Ltd — distributor complaint

 sheeladevi1960 on Mar 8, 2019
Sir
It has been four to five times now that i am just waiting for the lpg cylinder and the supplier walkover without providing services. While asking on phone, they said that today's supply is not for your area. Also they didn't provide online details of the connection. It is understood that the criteria setup is same for all but if u deliver services for some & rule changes for others than what next to expect. There is no systematic approach at all. I have been waited today also for 1 hr & for no result at last.
Looking forward to better results.
Thanks
Balbir singh
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — petrol pump issue

 Golconda Vignesh Kumar on Mar 7, 2019
I work with the central gst and customs department, yesterday i went to the petrol pump located at mehdipatnam, hyderabad the one below the pvnr expressway and asked the person to fill fuel for 500 rs, now this guy fills 100rs first and stops when i told him i asked for 500 he say sorry and now plays the trick to divert me saying card is not working let me check after fuelling and without resetting the nozzle starts to refuel from the same 100 rs untill 400rs shows on the display.
He says first 100 and now 400 is filled which comes to 500. On confronting him that he dint reset to 0 after...
Complaint comments  Read comments Complaint category Unauthorized charges

Indian Oil Corporation [IOC] — transfer of lpg connection to my name from my sister in laws

 Prashant Pillewan on Mar 7, 2019
Dear sir.
My sister in law gifted us indane lpg connection during our wedding but the issue is that she has purchace lpg on her name now i want to transfer the connection to my name. So i approached my lpg dealer to transfer the same on my name with the consent of my sister in law.
But the dealer said that we will require
Rs. 2200 to transfer it to my name.
So kindly guide us that this much of charge is actually require for transfer of name.

My email i'd : [email protected]
Complaint comments  Read comments Complaint category Gas Stations

Indane — prayer for my lpg id no. 37000 0000 2023 0450 i am a regular customer of your lpg connection. why my id is not active?

 Abhinoy Chakma on Mar 7, 2019
Dear sir,
With due respect and humble that, i am a regular customer of your lpg connection. Now why my id is not active, not credit subsiddy in my bank account. But i am draw regular your refil sylinder from your dealer at silachari bazar. Dealer name - goutam pal. Then why my connection not active?

So i therefore pray and hope that you will kindly verify my connection....
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — home delivery charge

 Sk.Md Ali on Mar 7, 2019
Hello,
I am an indane gas holder under your distributor, my consumer id is 1141659. With the increase in gas prices every day, your home delivery man's demand is increasing so much, home delivery charge for every extra price of cylinder, starting at ₹10 ₹20, 25 is not ok. Repeatedly takes away the girls from the house every time, why would i pay ₹10 cylinders per ounce, he took more than ₹20 rupees in the previous month, so when he was asked not to take the extra money but he did not listen again and took ₹10 more, today, i am complaining and complaining to you, and i will say...
Complaint comments  Read comments Complaint category Products & Services

Indian Oil Corporation [IOC] — deactivation of lpg subsidy give up

 Nanindra Nath Chakraborty on Mar 6, 2019
I have applied through my service dealer for deactivation of lpg subsidy give up which was activated on 21/08/2017. But still has not get any response from your end.

As i have given enough contribution to the prime minister call and now a days non subsidized lpg has become much costlier now i am not willing to continue the scheme and also my income is well below the criteria limit, i would request you to take immediate action to settle my request.

My lpg id :[protected]

Nanindra nath chakraborty...
Complaint comments  Read comments Complaint category Gas Stations

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