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Indian Oil Corporation [IOC]
Indian Oil Corporation Ltd
Customer satisfaction rating: 50%
10181
COMPLAINTS
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Indian Oil Corporation [IOC] Customer Care

Website:
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Address
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1379
down
697


Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961

Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049

Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)

Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)

Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)

Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)

Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)

Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Pipelines Division

Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)

Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)

Southern Region
139, Nungambakkam High Road, Chennai - 600034

Eastern Region
14, Lee Road, Kolkata - 700020

Marketing Division

Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051

Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016

Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068

Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051

Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034

R&D Centre
Sector 13 Faridabad - 121007 (Haryana)

Assam Oil Division
P.O. Digboi - 768171 (Assam)

IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013

View More Information...

Customer satisfaction rating
50%
Complaints
10181
Pending
0
Resolved
5082
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Indian Oil Corporation [IOC] related photos (1443)

Indian Oil Corporation [IOC] Complaints & Reviews

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J
Sep 29, 2020
Barking, United Kingdom
On 19 sep 2020 at about 2030hrs, i went for refuelling my car at ioc petrol pump named bimco motors, pathankot. I asked the...
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J
Sep 29, 2020
Hounslow, United Kingdom
Dear team indian oil,

Today i am felling petrol 5ltr galan indian oil petrol pump noida sec 105, bill no sep-62826-orgnl time 12:45:53, fp. Id 4, nozel no 4, fuel - xtpremium, preset -5l, rate 84.08 sale -420.4, volume 5ltr
We have received short petrol in 5ltr galan with video,

Complaint Status


[Sep 29, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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    A
    Sep 29, 2020
    Hounslow, United Kingdom
    On 25 sep 2020 i did h payment of rs594, through upi. Amount debited from my account but payment was unsuccessful and amount not reveresed in my account
    Indane cylinder payment

    Complaint Status


    [Sep 29, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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      K
      Sep 28, 2020
      Hounslow, United Kingdom
      I refuelled 15 litres of diesel at patel petroleum ventures, khativali, near shahpur, maharashtra, at 520 pm on 23-9-20. Within...
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      H
      Sep 28, 2020
      Singapore, Singapore
      I got petrol filled up at your petrol pump m/s shivay auto sales at mohali airport highway near dmart. Zirakpur
      Since...
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      H
      Sep 28, 2020
      Hounslow, United Kingdom
      Today on 28/09/2020 at around 9:00 am i purchased petrol of rupees 1000 but my vehicle fuel gauge don't show any filling of the petrol. I have seen the meter 0 reading from inside the car and reading on fuel gauge still not showing any reading i feel cheated please look into the matter as soon as possible.

      Complaint Status


      [Sep 28, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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        A
        Sep 27, 2020
        Hounslow, United Kingdom
        Rspct sir/m'am,

        Today i. E. September 27th, 2020 i fill up the petrol to the united engineers indian oil fuel...
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        U
        Sep 27, 2020
        Singapore, Singapore
        Dear sir,
        i am one of our customer, i am filling petrol in my car last week my car tyre air prsure is low, i want...
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        D
        Sep 27, 2020
        Singapore, Singapore
        Happy morning sir, this is a doctor from pondicherry i filled petrol for 200rs in indian oil petrol bunk sulthanpet, villianur, puducherry-605110
        A lady was filling she doesn’t know how to put itself spills all over the scooty and then saying reasons, this is the third time it’s happening, so please file a complaint against her and take a necessary action

        Complaint Status


        [Sep 27, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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          S
          Sep 26, 2020
          Marseille 01, France
          Before yesterday i have filled 100 rs. Petrol, and find that petrol meter is not getting up then i told to filler person and...
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          P
          Sep 25, 2020
          Singapore, Singapore
          Indian oil petrol pump is located near janpath in the name of pearey lal and sons pvt. Ltd.

          The staff over...
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          G
          Sep 24, 2020
          Hounslow, United Kingdom
          I went to bettegowda fuel station, marasandra, bengaluru-rural, yesterday. I asked for refueling of my 2 wheeler for rs110,...
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          V
          Sep 24, 2020
          Istanbul, Turkey
          Whenever i went for fill up petrol at different petrol stations in tirupati town, and check for tyre pressure nearly 100 percent...
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          N
          Sep 24, 2020
          Zürich, Switzerland
          On 24 sept 2020 at 06:25 pm i took diesel in my innova car dl1zz2980 for rs.3154.63/-from jashn f s meham road bhiwani. After...
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          T
          Sep 24, 2020
          Istanbul, Turkey
          Hi, this is the second time i am facing issues from this petrol bunk, yesterday i had filled petrol for 200 rs, and came back to my home, when again i went to outside immediately the petrol got over, i asked the bunk manager he said he is not responsible for it, this bunk is totally cheating the people

          Complaint Status


          [Sep 24, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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            N
            Sep 24, 2020
            Milan, Italy
            Indian oil petrol bunk sivam auto hitec in hitech city kukatpally road is skimming petrol. Yesterday i asked for 200 rupees of petrol in my bike. They showed zero then off it jumped to eighty and when i moved i saw that the petrol level indicator barely moved. My friends also had similar experience with this bunk.

            Complaint Status


            [Sep 24, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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              A
              Sep 24, 2020
              Zürich, Switzerland
              Free air for two wheeler not provided by dealer

              Complaint Status


              [Sep 24, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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                R
                Sep 24, 2020
                Hounslow, United Kingdom
                I have not received refund for my booking reference[protected]. Kindly share the bank details and reference to track my refund, as I am not seeing any refund in my acc.

                Complaint Status


                [Sep 24, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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                  K
                  Sep 23, 2020
                  Singapore, Singapore
                  I swipe my credit card on 3 sep to indian oil petrol pump naraingarh distt ambala sate haryana. The trasction is failed due to some technical error and no slip is generated from pos and i received the msg that payment is deduct from my card and after 72 hrs i put a complaint to credit card team. They ask me to fill a dispute form regarding this and i also do same and at last i check it from the pos machine team for my this trasction. They send me the screenshot of the transaction which are complete on the 3 sep on the pos machine of indian oil petrol pump. After this the manager of the pump ask me that i have no proof regarding this trasction. I ask him to check the statement but he can't do nothing in this. So i request byou to plese submit my complaint on priority basis.

                  Complaint Status


                  [Sep 23, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                  Kindly Do it On Priority Basis

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                    A
                    Sep 22, 2020
                    Marseille 01, France
                    There is an illegal construction of petrol pump going on in kaptanpada, khushkeebagh, nh31 purnea, bihar. The landlord has violeted all hse norms in the set up of new proposed iocl petrol pump.

                    Complaint Status


                    [Sep 22, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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