Indian Oil Corporation [IOC]
Indian Oil Corporation Ltd
Customer satisfaction rating: 41%
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12533
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Indian Oil Corporation [IOC] Customer Care

Website:
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Address
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1456
down
735


Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961

Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049

Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)

Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)

Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)

Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)

Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)

Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Pipelines Division

Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)

Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)

Southern Region
139, Nungambakkam High Road, Chennai - 600034

Eastern Region
14, Lee Road, Kolkata - 700020

Marketing Division

Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051

Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016

Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068

Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051

Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034

R&D Centre
Sector 13 Faridabad - 121007 (Haryana)

Assam Oil Division
P.O. Digboi - 768171 (Assam)

IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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41%
Complaints
12533
Pending
0
Resolved
5125
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Indian Oil Corporation [IOC] Complaints & Reviews

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Naveen kumar fuels.
Rangapuram vellore.632009.
He is cheeting . High price and fuels gun is cheeting.
Please...
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Dear Sir / Madam,

I'm from Coimbatore and I'm filling fuel for my vehicles from IndianOil fuel pumps mostly...
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The pump had no indication of whether it is petrol or diesel and the pipe they filled diesel was green but it should be in...
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Their staff cheat to us in Filling Fuel Petrol without entering figures. And Use smart tricks with manual. I request to staff...
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Yesterday on 10thagust at about 4.10pm
I went to pump mad ask to fill 1000rupees diesel I was still siting in car and...
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Yesterday[protected] I went to nearby Indian oil petrol pump to fill petrol.
My issue is that this petrol pum called milan( place: anchalumoodu, state:kerala, dist: kollam) is not accepting rs50 through card payment. Pls help regarding this whether we need to pay rs100 while filling petrol and when payment is done through our debit card.
Please help regarding this.
Thanks,
Rajeeb
Aug 10, 2021

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    DATE[protected]
    TIME-APPROX 12.30-1 PM
    NAME-REECHA NATH
    I HAVE BOUGHT OF WORTH RS 200, I WAS IN HURRY,...
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    Hello team,

    This is Pinak from Kolkata. I recently visited to Asansol. On 5th August, I have visit to the IOCL petrol pump name "Asansol Energy Fuel Station" beside NH2. My car's petrol capacity is 32 liters and almost 8 liters of petrol was in car tank when I went to refuel. But when I requested them to fill till autocut, they have filled almost 31 liters of petrol, which is totally not feasible. When I have requested them with the same, they behaved very rudely and denied the things and tell me raise a complaint in IOCL. I am surprised how they fill 7 liters extra petrol in my car and charged 800 bucks extra. Everytime I use IOCL petrol pumps for refueling but never faced such issues. I am reachable @+91-[protected]/ghosh.[protected]@gmail.com.Request you please look into it and help me here to get the refund and resolve the issue.
    Aug 10, 2021

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      Hi,

      I booked an Indane Gas LPG cylinder on 19th May 2021for Rs 835/- . My LPG ID [protected]. The cylinder...
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      Vailankanni petrol pump at gudi paroda goa is putting speed petrol purposely . And if asked they say i[censored] want u'll put or...
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      I am writing this complaint after getting a bad experience from a staff of petrol pump [COCO PARUR KAVALA JAIHIND ADHOC] on...
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      On 31/7/21 i got tank TOP UP of our innova no DL10CN 6029 paid rs 1903 via credit card. i trust that the pumps tank had water and which came in the car's diesel tank. on reaching delhi when fuel level became low warning of water in fuel started coming. the vehicle was taken to toyota dealer and diesel was taken out and wasted, diesel filter changed diesel tank cleaned.
      Aug 07, 2021

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        Regarding complain delivery man asking Rs.30 for delivery fees.
        I can pay but I want to Recip ....
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        I have fill 500 rupees petrol and work boy cut valve before auto cut.
        DEEP MANGAL PETROL PUMP, HALOL ROAD BHANIYARA
        Aug 06, 2021

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          I want to fill petrol of rupees 500 but not get as much petrol.
          M [protected]/46
          Aug 05, 2021

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          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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            Sir
            This is about a petrol pump named Shri Balaji Petrol Pump Haridwar - Dehradun Rd, Hansuwala, Uttarakhand 248140br...
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            I have booked lpg gas cylinder but it was not delivered and received a message that it was delivered. When I called them regarding this, they said maybe we were not at home and thus they would sell it to someone else, even though we were at home whole week. Gas agency is LV Reddy, from Hyderabad.
            Aug 05, 2021

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            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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              Today at 3.49pm I went to the Indian oil petrol pump at edakkad, kannur, Kerala to fill my scooter I have paid rs 100 for...
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              Today's I came on IOCL malpura agra .I want only 199 rs petrol but he forcely fill petrol of rs 200 .So I don't...
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              I have Purchased Petrol 30.66 Ltr, Value rs 2999.77 R/O Rs 3000 dt 08/07/2021, Bill SN : 8963 time 18;10 from Vidhan Highway...
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