Indian Oil Corporation [IOC]
Indian Oil Corporation Ltd
Customer satisfaction rating: 41%
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12505
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Indian Oil Corporation [IOC] Customer Care

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Address
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1452
down
732


Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961

Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049

Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)

Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)

Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)

Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)

Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)

Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Pipelines Division

Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)

Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)

Southern Region
139, Nungambakkam High Road, Chennai - 600034

Eastern Region
14, Lee Road, Kolkata - 700020

Marketing Division

Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051

Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016

Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068

Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051

Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034

R&D Centre
Sector 13 Faridabad - 121007 (Haryana)

Assam Oil Division
P.O. Digboi - 768171 (Assam)

IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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41%
Complaints
12505
Pending
0
Resolved
5124
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Indian Oil Corporation [IOC] Complaints & Reviews

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சாந்தி சோசியல் சர்வீஸ் பங்கில் பாயிண்ட் போட்டு மாட்டேங்கிறாங்க மற்றும் பெட்ரோல் அடிக்கும் பொழுது பெட்ரோல் கீழே சிந்த விடுறாங்க
Jul 08, 2021

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    Your Employee is very and misbehave to client,
    Dev petroleum
    S P ring road
    Ahmedabad
    Jul 08, 2021

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      India oil pump in sarangpur new bus stand, pr upasthit boy petrol shi nhi deta or night me customer se abhadra wevhar kr raha...
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      I pay online for my gas cylinder on dated 26 jun 2021 but till now i am not get my cylinder. and get sms my cylinder was delivered...
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      Visit date 07.07.2021 at about 12:35 PM by Car number RJ-14 ZC 7876 from Jaipur on Baba Jairam Filling Station-IOCL-MANDHANA.br...
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      Saftey standards at ananthavarappadu petrol bunk are compromised in a way that are hazardous for workers. One of the workers...
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      Malviya filling station indore
      We come to the pump and never get the petrol. Worst service
      Jul 08, 2021

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        The delivery guy is charging 900, what is this??

        Should people pay extra price for delivering the cylinder??...
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        I visited one of iocl pump situated in kota and the workers were so rude I haven't experienced this type of behaviour anywhere else. Pathetic service and worst behaviour ever. I'm deeply hurt by the words they used just because I'm not a rich person.
        Jul 08, 2021

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          In every area of Indian oil petrol pumps in chennai region not displayed name of the Agencies as well as name of the indian oil petrol pump names
          we are unable to complaint regarding any issues related to products and agencies also not given names
          Jul 08, 2021

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            They don’t have diesel.!! the pump is situated at the main square of the town ..
            the pump called MALVIYA FILLING STATION INDORE MP .. being asked for the help from the staff for nest station but they haven’t held and the staff is too uneducated and have no manners to talk to the girl or a women ..
            Worst service
            they were drunked
            Jul 08, 2021

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              Diesel nahi ye pump par aur koi bhi thik se jawab nahi deta
              malviya filling station
              Jul 07, 2021

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                XP petrol not available at the MALVIYA FILLING STATION INDORE From last 4 days
                Horrible customer service..
                Staff...
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                My lpg id:[protected], distributor: veeresh gas agency - bangalore urban - 560094, consumer no.:3831, today i booked a cylinder online and payment was made through my credit card. The delivery man delivered the cylinder today and he has also collected cash of rs.837.50. As can be seen 2 paymetns, one through credit card and another by cash are made. Hence please take immediate action to refund the money of rs.837.50 made through credit card to my credit card payment bank:hsbc. For any clarification please cantact me on my mob:[protected]. Venkataswamy reddy
                Jul 07, 2021

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                  Hari om ksk ioc distributer in agra road mauja kalwari area, first of all made me change lanes because he said he would not...
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                  Sir in bidar city karnataka supplies 14.5 kg cylinders to hotels @ 1000 rupees by yours dealers and delevery boys kindly take action same complaint given to district Comossioner and DD food one copy given public tv kindly take action
                  Jul 07, 2021

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                    From Andhrapradesh, Srikakulam district. Herw is a Indian Oil Bunk. It was allocated recently under the heavy current lanes....
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                    Want to change connection holder name (mother name ) to father name.Please tell me how to do that. No body responding in Toll free number. Waste of spending time in Toll free number.
                    Jul 06, 2021

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                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                    www.indane.co.in is not a valid url to access. please give us valid url to access online service
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                      This petrol pump happens to be on my way to work, so I happened to stop there for fueling regularly.

                      I once happened to stop there for checking the air pressure. They made me stand there for 20 mins in vain. And then said the person is out for some work and will take about an hour more.

                      Never expected such poor service.
                      Jul 06, 2021

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                        I had visited your Indian oil petrol Pump run by Fort Motor equipment on Western expressway near Goregaon on 05/07/21 around 3:00 PM.

                        I was driving a Elite i20 and when my turn came to fill, i was asked to move in a way that i couldnt see the meter running. I had already half tank full and asked the attendant to top up. With my tank capacity of 37 litres it should be around 17or 18 litres.

                        But when the tank was filled in and bill came it was for INR 2872/-with rate of 105 it means 27 litres of fuel, this should not be the case it should be only around 1870. Clearly around INR 1000 was overcharged as i was in a rush to airport i couldnt check or raise issue there. Pls look into this matter as such fuel prices are high and this gives bad reputation to Indian oil.
                        Jul 06, 2021

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