Indian Oil Corporation [IOC] Customer Care
Indian Oil Corporation Ltd
Customer satisfaction rating: 9%
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Indian Oil Corporation [IOC] Customer Care

Indian Oil Corporation Ltd

SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road
New Delhi
New Delhi District
India - 110003

Customer Care Phone Numbers and Contacts


Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961

Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049

Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)

Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)

Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)

Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)

Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)

Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Pipelines Division

Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)

Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)

Southern Region
139, Nungambakkam High Road, Chennai - 600034

Eastern Region
14, Lee Road, Kolkata - 700020

Marketing Division

Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051

Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016

Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068

Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051

Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034

R&D Centre
Sector 13 Faridabad - 121007 (Haryana)

Assam Oil Division
P.O. Digboi - 768171 (Assam)

IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013

View More Information...

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Indian Oil Corporation [IOC] related photos (756)

Indian Oil Corporation [IOC] Complaints & Reviews

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Indian Oil Corporation [IOC] — complaint about delay home delivery

 Shefali Das on Mar 27, 2019
I have the honour to inform you that i, sri nitai das vide consumer no-cx13024721 under m/s das gas concern[protected] at karimganj dist, assam last delevered gas cylinder on[protected], vide cash memo no-[protected] but it has passed more than one month whereas no next cylinder delevered till today i. E.[protected]. Moreover no auto booking are being done for last 2 months whereas the concerned agency was very much awared the fact but no solution has been done till today.
So, i earnestly request you kindly to take necessary action and arrange the delever of next cylinder at...
Complaint comments  Read comments [2]Complaint category Gas Stations

Indian Oil Corporation [IOC] — everytime delivery person have extra 30 rs charged for cylinder delivery

 [email protected] on Mar 27, 2019
Dear sir,

In Sri Guruvayurappan gas agencies delivery persons should charged extra amount of Rs.30 on delivery cylinder is amount (Approx) 720.00.But that delivery boy gave 750.00.Already cylinder amount are very highly then why give extra Rs.30 charged.please resolve this problem and strictly told them to sri guruvayurappan agencies in vadapalani...
Complaint comments  Read comments Complaint category Other

Indian Oil Corporation [IOC] — re start

 Azeem9340 on Mar 27, 2019
Please refer your feedback on hello sir
Iam imrana mohd naseem
Iam customer indian oil gass company iam by mistake click give up subsidy after click give up subsidy my subsydi transfer to notional subsydi iam not gatting any subsydi then
I request to you please re star my subsydi payment
Cont [protected]
Customer id r009340
Distributer code 103088
Name rana gas agency deoband
Phone [protected]
With sr no. 1-[protected]
Reply from our customer feedback officer is :-
Dear indane customer,
You have opted “voluntary...
Complaint comments  Read comments [1]Complaint category Banks

Indian Oil Corporation [IOC] — gas cylinder delivery complaint

 Mehulkumar shankarji rajput on Mar 27, 2019
I booked my refill on 15th march 2019 & i got sms for it. Then on 18th march 2019 i got sms that your refill will be delivered shortly. On 20th march 2019 i got sms that your refill booking cancelled due to customer not found. But it was a wrong reason as i was present at my home. Today its 27th march 2019 but still i didn't get my gas refill at my home.
Distributor name :- m/s. Ap indane, mehsana, gujarat.
Consumer no. :- 6087697.
Please take a strict action against this agency & deliver my gas cylinder at my home as soon as possible....
Complaint comments  Read comments [4]Complaint category Gas Stations

Indian Oil Corporation [IOC] — dealership application

 Manesh T S on Mar 27, 2019
Dear sir,
I have applied for the ioc dealership at palemadu, malppuram dist, as per the advertisement on 24 th nov 2018 under group -2, and successfully submitted the online application with application fee of rs 4000/- on 22 december 2018 application no:[protected], according to my knowledge total 4 applicants are there, all other applicants offered the land 3km out of the advertised location at karunechi and near to the existing outlets, since i have the conformed land at karunechi for applying under group 1.
Even though my application not considered during the draw of lots...
Complaint comments  Read comments Complaint category Business & Finances

Indian Oil Corporation [IOC] — cheating while refuelling

 Jaya Lokesh on Mar 26, 2019
Indian oil petrol bunk in madhuranagar(opp to devinagar flyover, vijayawada), it has become habitual to the petrol fuelling staff to cheat the consumers. They will not reset the meter even after filling. Inturn they will try to converse with the next consumer regarding topup, pretending that they had resetted. In fact they are continuing the previous topping of earlier consumer. They tried to do the same thing to me so many times. As earlier I had witnessed the same behaviour, I m somewhat trying to overcome the fraud.
Pl ensure this fraud should not happen to other consumers....
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — non-acknowledgement of payment through debit card on 20.03.2019

 rajksen2 on Mar 25, 2019
Consumer no. 19274. Booking no. 723063 on 20.03.2019. C.M. no.[protected] for Rs. 727.50.Payment of Rs.717/- has been paid, thru' Debit Card on 20.03.2019 and this has been confirmed by SBI on POS 00215056 at Indian Oil Corporation, Txn // 405267 but not credited to your a/c. C.M. no. [protected] for Rs. 727.50 was generated on 22.03.2019. Thus, double payment, once thru' debit card and second thru' cash, has been paid for one cylinder. This irregularity may please be solved....
Complaint comments  Read comments [2]Complaint category Online Shopping

Indian Oil Corporation [IOC] — cheating on petrol filling at hh fuels kuthar mangalore

 sachin maroli on Mar 25, 2019
I have visited the petrol bunk of your dealer hh fuels at kuthar mangalore on 24.03.19 and requested to fill petrol of rs. 300/-.
While filling petrol one guy was adjusted the meter and when i asked he was told he was setting the amount. Actualy petrol should fill 4 ltr but in my tank it was filled very less. The same thing happened previous time also and that time i didn't get milage of my car.
I kindly request you to pls take action on this bunk and they don't cheat anybody in future....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Indian Oil Corporation [IOC] — worker misbehavior and fuel kam dala

 Harapalsinh Rathod on Mar 24, 2019
Respected sir
Dear sir sachha soda petrol pump near odhav fier station odhav ahmedabad kam fuel dala or pure pese mangta hai or laday ki hai mere sath usne petrol 199.65 ka petrol dala or 200 rs pure chiye the isliye mere sath jagda kiya or gali galoch bhi kiya
Your a/c 591698 is debited with inr 199.65 on[protected]:03:43 a/c bal is inr 41485.65 info: pur/sachcha sauda service/ahmedabad/sachcha sauda service/seq no[protected]. Call [protected] (If in india) if you have not done this transaction ye mere account ka transaction hai jise apko khayal aa jaye...
Complaint comments  Read comments Complaint category Police

Indian Oil Corporation [IOC] — refund of refill amount.

 YogeshBorkar on Mar 24, 2019
Sir i yogesh m. Borkar customer no. 7560 lpg id:[protected]
I had book cylinder refill at date 22/03/2019 and online payment was done through bank atm. Amount was deducted from account. But at the time of delivery of cylinder on the refill voucher (No-[protected]) slip it was not mentioned. I payed refiil amount again in cash to delivery boy as he taught.
So, i request to you for refund. Thank you.
Please convey to me by mail at id [email protected]
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — improper supply of gas cylinder by limra gas agencies tam aram.

 Manoharan rajamanickam on Mar 23, 2019
Gd evening sir myself manoharan. I here with submitted the flowing few lines to your kind consideration and favorable action. I have a gas connection in the name of my wife smt. M. Kalaiselvi vide consumer no. [protected] and lpg id no.[protected], we have consuming lot of metal agony and physical pain by limra gas agencies, (Distributor code. 309435) east tambaram, chennai. The agencies is very worst costomer services and not attend the phone calls for complaints, due to this we are suffering lot of metal agony for the past few months for supplying gas cylinders. They given pressure...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — gas delivery executive demanding for a delivery charges

 Sayooj Mohan on Mar 23, 2019
Dear Team,

I would like to complain against Yashaswini Gas Agency as your delivery executives for demanding extra money from customers as delivery charges. Every time we were giving like a tip but this time we had a really bad experience from one of your delivery executive as he demanded for the money for just INR 3/- extra even though everytime we were giving INR 30/- extra as delivery charges. This time the total amount on the bill was INR 703/- and we had given amount of INR 730/- but still the delivery executive misbehaved with our family and demanded for extra money of INR 3/-...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — cheating, rude behavior and harassment kind of attitude

 shekarnee1 on Mar 23, 2019
The complaint is against sivam io, begumpet, hyd. There have been several times that i raised a complaint about this petrol station for misbehavior and harassment kind of attitude the staff has but neither your sr. Management nor the concerned management at the station has taken my concerns seriously.

They are even reluctant to provide me with a complaint register and i think that they don't have one. I had to write a complaint on a piece of paper and i am sure it would be thrashed.

I think that the owner of this petrom bunk seems to be very influential person wherein...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — delivery not at first floor

 Arora lalit on Mar 22, 2019
Sir with due respect i would like to inform you that my consumer no is 163219, abhil gas agency rohtak its regular practice by delivery boy not to supply refill at ist floor. Every time he ask the customer to come down and collect the refill by saying i am not fit to deliver at ist floor and he returned back without delivering the refill. When contacted the abhil gas executive at phone she also refused to deliver at ist floor by giving excuse that customers are complaining of theft by delivery boys thats why our delivery boy will only deliver at the main gate on road. Phone conv. With abhil executive...
Complaint comments  Read comments Complaint category Other

Indian Oil Corporation [IOC] — my phone number is missing

 Rajaprakash Prakash on Mar 22, 2019
I am a customer of indane gas and my agency is thayagam indane gas agency at kuttalam tk nagapattinam dt., tamil nadu consumer no is 21649 in the name of rajaprakasam i would like to change the phone number for booking to the indane gas from [protected] to [protected]. I would like to request you to kindly enter my new number for booking of indane gas [protected] in future....
Complaint comments  Read comments Complaint category Other

Indian Oil Corporation [IOC] — indianoil online gas booking getting cancelled

 Aneeqa Sarees on Mar 22, 2019
My gas connection no is cx7290612.. After booked refill after some time im getting cancelled msg... Delar is saying some issue with application... I tried three time same replay

Dear indane customer, your refill booking ref no. 554898 stands cancelled. Kindly book again or contact your distributor to know the reason of cancellation.

Booking for con no cx7290612 is registered with ref no.554898. Refill expected delivery:3-5 days. Ensure pre delivery checks viz. Weight & seal before delivery...
Complaint comments  Read comments Complaint category Other

Indian Oil Corporation [IOC] — 10 percent refund on india oil petrol pumps.

 Rudraji Tangsali on Mar 21, 2019
Yesterday i filled petrol on indian oil petrol pump to check the schedule and made payment through sbi debit card. I was not given any refund. They say that they have not received the scheme.
Petrol pump janardan zarapakar
Assonora goa.
Batch no 002576
Invoice no 012366
Date 20/03/2019

Kindly clarify and help

R. B. Tangsali
Mob [protected]...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — gas connection cancellation online

 Samson Dibu on Mar 21, 2019
Good morning sir

First of all this is not a complaint but a request.
Firstly i went to the gas agency to cancle my gas connection. They said verbaly software is recently updated so they cannot cancle my gas connection.
I told them my job is over and i have to go to my home town. They said sorry. Then tried to do it online. That time password error was there so i clicked forgot password and then received new password from email. Even that is not working. Kindly help me.

Best regards
Dibu samson...
Complaint comments  Read comments [3]Complaint category Gas Stations

Indian Oil Corporation [IOC] — name change

 Banani Kundu on Mar 21, 2019
I want to name change of our gas connection because this connection has been on behalf of my mother. But my mother health haven't well. So, he can't operate his bank account. Therefore his bank account some problematic. So, i want to change this on behalf of my name. So, please reply me what is the procedure to change it? Our present consumer number is [protected], under baranagar gas service....
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — poor and risky service of indane oil distributor- bindu shakti gas services, malkajgiri, secunderabad, hyderabad city, telangana, india

 slbhavani12 on Mar 20, 2019
Respected Team,

I am using gas services from Indane through the above mentioned vendor. Today i faced 2nd time an issue from the cylinder that they provided to us. The first time was on Jan 1st 2019 when we realized that the cylinder was heavily leaking. Upon stressing the delivery boy to check it before giving it to us, all he said was we already tested it and its absolutely fine and we don't have to worry about smell. But gas smell went worse slowly and we realized that it's leaking. It was 2 am in the night when i felt smell was extreme and i have immediately called national helpline...
Complaint comments  Read comments [1]Complaint category Government Organizations

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