Indian Oil Corporation [IOC] Complaints & Reviews

Address: Shamshabad

I cancelled my Indane gas cylinder order on 1st february 2023. But until now my amount of 1105rs was not refunded. In IndianOil ONE app, it was showing amount was refunded. I called to the customer care so many times. Filed a complaint also but no use. I paid through online 'Simpl' app.

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Address: Wagay filling station quazigund

Sir
I was waiting for half hour but the filing station was close and no body was present here time was 7:00 am. I have called them but no response and not only u was waiting 2 more vehicles was also waiting so I request you to take strict action...
Thank yoy

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Address: Satana, Dist:- Nashik

They Dont keep swap machine and insist on cash.If phone pay is available they insist customer to fill petrol in round figure in multiple of zero /five.If we pay any figure other than above they dont fill petrol.This make doubt of having setting to the meter of petrol pump.Request to check their meter and stop harassment of innocent villagers of Satana.

Jan 31, 2023

Complaint marked as Resolved

owner DD WANI PETROL PUMP

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Address: 34,34 kunjara mahal sadar bazar barrackpore kol-700120

I have done online payment of 1079 ₹ for LPG gas cylinder on 8th jan 2023 transaction detail is operator ref no:- MK013008BAAEJYTGR000 the amount got debited from my account but same I cancelled the order

today 28th jan still I have not receive my refund

Im attaching the transaction statment kindly look into the matter and resolve the problem as soon as possible

LPG ID:- [protected]
CONSUMER NO:- [protected]
DISTRIBUTION CODE:- [protected]
MOB NO:- [protected]

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Address: Jai hanuman ss iocl dealer nagawara bangalore 45

Today went ti the Indian oil petrol bunk jai Hanuman s s iocl dealer Nagawara Bangalore 45 ..after filling petrol asked doe rhe bill of rs 300 for which rhe employee said it can't be fetched in rude manner ans started to threaten. Me in abusive language, when I went to check the manager, they informed he has gone to have lunch ..one more staff joined him and lecturing me I should say I need bills before filling fuel it seems ..he was threating only with the receipt and saykng take and go ..isn't law we get bills foe rye amount we pay ...not even expecting any service but basic getting the bill for rg3 amount paid...They re not employees they look like dangerous to talk to onky

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Address: Baghpat , Uttar Pradesh

Sir Baghpat jile ke pilana gav me hmare kheto se pipeline nikal rhi hai jiska hme uchit muvavja nhi mila ath aap hme uchit muvavja Dene ka kasht kre anytha hme court ka shara lena pdega ath aap hme uchit movavja Dene ka kasht kre

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Address: Okay Industries, A35 MIDC, Street no 2, Andheri E

I have filled fuel in my Mercedes GLC 200 vehicle at IOC petrol pump at Jogeshwari Vikhroli Link Road at Andheri E close to SEEPZ in Mumbai on Tuesday the 17th of Jan at 1.05 pm. However, inspite me telling the attendant to put petro, he has filled diesel in my vehicle which has damaged my under warranty car. Mercedes is now fixing the car and it is costing me Rs. 236000 to repair the damage.

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This program true? Or fake?
Check the link
https://adiradiparisumazhaicampaign.blogspot.com/p/campaign-brief.html?m=1

IndianOil Corporation Limited
Madurai Divisional Office
“Adiradi Parisu Mazhai” Campaign

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Address: Mohan Gas Service (0000117591) Jalahalli, Next to Ioc petrol pump, Near Bel Circle, Bangalore - 560013

Dear Sir/Madam,

Date: 24/01/2023
Consumer Number: [protected]
While procuring a new Indane gas connection (single cylinder) from the below vendor
Mohan Gas Service ([protected])
Jalahalli, Next to Ioc petrol pump,
Near Bel Circle,
Bangalore - 560013
I was asked to pay for extra accessories as follows
Gas Lighter - Rs 170
Gas Lighter Refill Can - Rs 80
Cylinder Trolley - Rs 210
Total - Rs 460
I raised the issue with the staff present as I have an automatic gas stove and did not require these extra accessories to which I was informed that these are mandatory and the only thing they can do is give an apron instead of the trolley. They asked me to go ahead and make a complaint as they are not willing to remove the same from the bill.
I am attaching the documents and snapshots of the bills and the accessories.
I would like the agency to take back the accessories and give me a refund for Rs 460.

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Feb 01, 2023

Updated by denisjoseph I had made the same complaint to IOC customer service portal complaint number[protected]. They have marked it as resolved after 2 days with no contact from the seller. Either the vendor is so adamant or this is a scam with official knowledge.

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1. Why The IOCL Company Is Charging Money To Provide Mandatory Inspection To Consumer?

It Is The Duty Of IOCL To Provide Us Safety ...We, The Customers Buying LPG For Rs.1100 And Still The IOCL Charging Us In The Name Of So Called Mandatory Inspection. IOCL Please Provide Us Free Safety Service Not Chargeable Inspection Service.

2. Is There Any Benefit In The Charges For The PMUY Beneficiaries For Mandatory Inspection Check In Assam?

3. If The Consumer Has The New Connection And Also New Burner And Regulator, New Stove Of IOCL's (Agency Provided). Then, Is It Mandatory To Do Inspection Within 5Year Or After 5Year?

Ex. If The Consumer Had The New Connection, New Stove, New Burner And Regulator In 2021, In Which Year It Is Mandatory To Do Inspection Check?

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Address: barnala punjab

I had visit to full fuel at apna petrol pump situated at sanghera bypass, near baba kala mehar stadium barnala, buttheair pressure machine is not working and the staff is irresponssible, actually iwant to ask that whyonly air pressure machine isunder breakdown why not the fuel filling machine is stop at any time, this isbecause they have to fill air pressure free,
kindly arrange to repair

Jan 21, 2023

Complaint marked as Resolved

7814094352

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Address: Loknath Service Station, 5A BM ROAD, KOLKATA 700078

I always visit Loknath Service Station ( Petrol Pump), 5A BM Road, Kolkata - 700078. Today also I visited that station for Fuel up my Car... But a Lady Staff very roughly behaved with me... Action should be taken against her... My Contact number is [protected]

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Address: VILLAGE-KOTWA , DISTRICT- KUSHINAGAR (UTTAR PRADESH

Whom so ever it may concern
dear sir i have booked a gas to my house it come and after that gas ends i saw that my passbook was not at my house .
It may be due to carelessness are any other reason .But it is lost.

So you are requested to issue us a new gas connection book. The gas connection book was earlier the name of shri byasmuni naurangia village, distributed from kotwa district-kushinagar (uttar pradesh).br...

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The invoice amount is 1055.50 for gas refill booking. But the amount deducted is Rs.1061.40. Why extra amount has to be paid for online payment, that too when we are making advance payment.

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The incident is at IOC petrol pump Sarojini Nagar ring road Delhi and every time I used to fill full tank and after auto cut the attendant tried to fill extra oil. Today around 9.40 am I visited the petrol pump for full tank oil, the attendant again tried to fill extra petrol after auto cut without my permission. i raised a query and asked to see Manager and after a lot of struggle got mobile no [protected] of manger Mr Khanna. I called him and narrated the incidence and on his direction lodge a written complain of the incidence.
Extra oil after auto cut is a threat to vehicle, Requested to look into it and do a suitable action under intimation to me.
Govind Malasi
Mob [protected], [protected]

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Address: Panangudi

I have ordered cylinder on 7.1.23 with cons no [protected] and ref no[protected]. But I received a message like your order is delivered on 9.1.23.
Last time also I faced the same problem and i have complaint then the next day itself they delivered with the excuse of there is no time so that we have marked as delivered...
And this time also they are doing the same thing So i have waited for another one day.. There is no call or any message.
I hope this will be the last problem i have faced like this..

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This is to inform that today 10/01/23, I got my Car I20 Asta 1.2, tank filled through auto cut at Sushanti Filling Station, Dwarka at 9:12Am and inspite of fuel tank capacity of 40litres as per company, the station meter filled 43litres of petrol. It clearly indicates, dysfunctional machines being used or intentional tampering wbeing done to dupe customer by this filling station.
Request you please look into the issue and take appropriate action against the vendor and get me the appropriate refund at the earliest.

Monish Chaudhary

+91 [protected]

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Address: Howrah

I have not received the cylinder. But have received the message that it has been delivered on 04/01/2023.
But my cylinder is not delivered yet.
When contacted the delivery person. He said they are out of stock. My supplier Chatterjee hat gas service is also not responding.

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Website: iocl.com/lpg-services

Sir,

My account Indane gas login account has been locked or disabled due to which I am not able to order cylinder. Kindly unlock my account so that I am able to login and order my cylinder. Below are my account details

Consumer Number: [protected]
LPG id:[protected]
LPG User Login email id: [protected]@gmail.com
Registered Mobile Number: [protected]...

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Address: M S Goldtown Fuel Station Survey No 5/1 Karahalli, Bangarpet Alurduddanahalli Bengaluru, Karnataka - 562110 +919980357007

There is no trained people who are working in our town in Petrol Bunk and also There is no Toilet and also Air which has to be mandatory in all the Petrol Bunk.

The language which they use with people are horrible need support to close the dealer ship or please change people & also management from this place

This is the New Bunk which opened few months ago but we are facing many problems need help by solving the issue.

petrol Bunk Address below

M S Goldtown Fuel Station
Survey No 5/1
Karahalli, Bangarpet
Alurduddanahalli
Bengaluru, Karnataka - 562110 [protected]

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Indian Oil Corporation [IOC] Complaints & Reviews

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Indian Oil Corporation [IOC] reviews & complaints page 10

Money was not refunded

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I am complaining about worst service

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Petrol Pump at Satana on Malegaon road

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Refund not credit (operator ref no:- MK013008BAAEJYTGR000)(mob-9831302578)

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Not giving petrol bills after fuel and threatening to beat the customer

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Uchit muvavja nhi mila

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Wrong fuel put in vehicle

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Please inform me

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Gas agency billing us on unrequired accessories

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Please Provide Me The Notice Of Mandatory Inspection And It's Charges List In The Assam State.

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I had visit to full fuel at apna petrol pump situated at sanghera bypass ,near baba kala mehar stadium barnala, buttheair pressure

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Rough Staff behaviour

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Passbook gas is lost

Payment of online commission charges

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Non Compliance at petrol pumps

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Not Delivering Cylinder but received message

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Malpractices at Sushanti Filling Station, Dwarka

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Lpg cylinder refill not delivered

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Indane LPG login disabled or locked

Improper ( Nontrained ) workers

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