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Indian Oil Corporation [IOC] Customer Care
Indian Oil Corporation Ltd
Customer satisfaction rating: 52%
Submit a Complaint
9868
COMPLAINTS

Indian Oil Corporation [IOC] Customer Care

Indian Oil Corporation Ltd

Website:
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Address
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1312
down
670


Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961

Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049

Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)

Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)

Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)

Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)

Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)

Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Pipelines Division

Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)

Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)

Southern Region
139, Nungambakkam High Road, Chennai - 600034

Eastern Region
14, Lee Road, Kolkata - 700020

Marketing Division

Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051

Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016

Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068

Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051

Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034

R&D Centre
Sector 13 Faridabad - 121007 (Haryana)

Assam Oil Division
P.O. Digboi - 768171 (Assam)

IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013

View More Information...

Customer satisfaction rating
52%
Complaints
9868
Pending
0
Resolved
5073
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

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Indian Oil Corporation [IOC] Complaints & Reviews

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Indian Oil Corporation [IOC] — gas agency fraud with me.

 Anuj_04 on Jun 14, 2020
On 8 june 2020, i went to my nearest indane gas agency named paramarth indane service for a new gas connection. There i filmed...
Complaint category Gas Stations

 kanna14india on Jun 13, 2020
The delivery boys are charging extra of rs. 50 per cylinder even though our house is in ground floor. Just imagine for 1 rs. 50 means if he covers 100 house he earns around rs. 5000 some people are not even aware of extra charge. So now i started to book online and make payment in online but still now the delivery boys are demanding rs. 25 though we are within 1 km. Is there any possibility to give complaint and any action will be initiated?

Complaint Status


[Jun 13, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Complaint comments  Add a commentComplaint category Unauthorized charges

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     R Maruthupandian on Jun 12, 2020
    Today i paid amount rs606.50 through online payment by my atm card
    For my consumer no[protected] for gas booking ref no[protected]
    Rs 606.50 debited in my account i have not received payment confirmation
    From ioc please confirm

    Complaint Status


    [Jun 12, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
    Updated by R Maruthupandian Jun 12, 2020
    Today I paid amount Rs 606.50 through online payment by my ATM card
    my account debited but payment confirmation from IOC not received
    Complaint comments  Add a commentComplaint category Gas Stations

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       Bismillah Alhamdulillah on Jun 11, 2020
      Dear sir/madam,
      I have a problem about leakage of gas from cylinder, when i turned on the regulator there are huge gas is leaking from the cylinder we are very afraid of that is a dangerous issue, so can't cook bcoz i have no substitute stove for cooking meal, plz change my cylinder as soon as possible and resolve my problem.

      Complaint Status


      [Jun 11, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
      Complaint comments  Add a commentComplaint category Gas Stations

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        IOCL — Aadhaar de duplication status not changed

         Anirban TVP on Jun 10, 2020
        I was a customer of Indane (IOC) when I was in Patna. This year in January, I shifted to Supaul with the Indane termination...
        Complaint category Gas Stations

         sonupathak07 on Jun 10, 2020
        Sir - i (Sonu) won the bike in iocl cricket carniwal with mobile no [protected] (I have applied in this carnival with invoice no 327608... Rs..302. All the details was seen in iocl official site. Email and sms received from iocl officials but in-spite of many follow-up i have not received any price/ feedback

        Requested you to please look into this matter as soon as possible to resolve this problem, if i do not hear from you within
        8 day, i will file legal complaint against ministry of petroleum and gas, petrol pump, etc

        Regards,
        Sonu kumar
        [protected]

        Complaint Status


        [Jun 10, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
        Complaint comments  Add a commentComplaint category Government Organizations

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           Rabi Prassd on Jun 10, 2020
          I booked my indane lpg cylinder on 1june. After that i got message my cylinder has been booked with eta 2 days. But till today i haven't got my cylinder. And i could not book new also because booking number is telling that cylinder is already delivered.
          Complain number alawys comes as busy whenever i call. I am getting help from anywhere. Please help me on this. My consumer number is cx12862233.

          Complaint Status


          [Jun 10, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
          Complaint comments  Add a commentComplaint category Gas Stations

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             Abishek1987 on Jun 10, 2020
            I am pakkiyamary consumer no[protected]. Residing at moopanar nagar kumbakonam i have connections with tamil gas agency last two years previously agency name was murugan during the last two years musnt properly delivery but i received cylinder deliverd message the distributor misuse my cylinder to another customer i am long time waiting for gas cylinder so i humbly request yout to rectify or kindly take necessary action tamil gas agency or transfer to murugan gas agency thankyou

            Complaint Status


            [Jun 10, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
            Complaint comments  Add a commentComplaint category Gas Stations

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               Gsr1 on Jun 7, 2020
              We were travelling from sawai madhopur to mt abu and needed to use the toilet at bhagwati filling station on chatter udaipur expressway. The toilets were locked and the staff refused to open them inspire of repeated requests.

              Complaint Status


              [Jun 07, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
              Complaint comments  Add a commentComplaint category Gas Stations

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                 Shrikanth212 on Jun 7, 2020
                Online lpg cancelled automatically with returned thrice reason which not done atleast once


                Indane gas agency

                Complaint Status


                [Jun 07, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                Complaint comments  Add a commentComplaint category Gas Stations

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                  Indian Oil Corporation [IOC] — gas filling in black

                   Jitendra kumar Chauhan Noida on Jun 5, 2020
                  Dear sir/maam,
                  Some shopkeeprs near pani ki tunky in shahpur goverdhanpur sector 128 noida are doing blacking in gas...
                  Complaint category Utility Services

                   sandipan kumar on Jun 5, 2020
                  On 1 may, 2020. Indian oil corporation debited from my account of rs 584.50. Without my consent. Neither i get any messages nor any otp. Kindly return back my money. My card end numbers is 5732


                  debited from my account 584.50. without my consent

                  Complaint Status


                  [Jun 05, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                  Complaint comments  Add a commentComplaint category Gas Stations

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                     காசி மாவட்ட துணை அமைப்பாளர் on May 28, 2020
                    Indian oil petrol share in tamil nadu salem district kengavalli circle puliyankurichi panchayat this morning i went to put two wheelers on gasoline. There is no roof. No safety equipment, no notice board and no complaint book to complain.

                    Complaint Status


                    [May 28, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                    Complaint comments  Add a commentComplaint category Gas Stations

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                      Indian Oil Corporation [IOC] — Air facility never available

                       Pooja Jatin Sharma on May 27, 2020
                      Sir o jatinder sharma from faridkot punjab. M/s rabra synergie is indian petrol pump in our city. But it's has very poor service...
                      Complaint category Other

                       muhammad niharas on May 27, 2020
                      Sir
                      6 months ago came indian oil cricket carnival contest winner list but prize still not delivered.
                      I'm the winner of cricket carnival contest.

                      Mobile no : [protected]
                      Bill no : g4767
                      Perinthalmanna fuel centre south.

                      Any information available this contest.

                      Thank you.


                      Indian oil cricket carnival contest 2019
                      Indian oil cricket carnival contest 2019
                      Indian oil cricket carnival contest 2019

                      Complaint Status


                      [May 27, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                      Updated by muhammad niharas May 27, 2020
                      Sir
                      6 months ago came indian oil cricket carnival contest winner list but prize still not delivered.
                      I'm the winner of cricket carnival contest.

                      MOBILE NO : [protected]
                      BILL NO : G4767
                      PERINTHALMANNA FUEL CENTRE SOUTH.

                      Any information available this contest.

                      THANK YOU.
                      Complaint comments  Add a commentComplaint category Mobile Handsets

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                         badiyalsg on May 26, 2020
                        Good after noon
                        My name is sharan gouda badiyal
                        Place badiyal
                        Dist yadgir
                        State karanataka

                        I have one problem with our gas distributor near by town saidapur name sri lord venkateshwara gas agency
                        They are charging excess to consumers nearly by 150 to 200 rs for new connection and they are selling hyd based lighters costing 50 to 60 each selling at 150 rs to consumers
                        And also charging 200 rs extra for new connection. Kindly lok into this, even though they don't directly to consumers they have 5 to 9 agents from them they will sell. Charging extra around 100 rs each cylinder.

                        Complaint Status


                        [May 26, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                        Complaint comments  Add a commentComplaint category Unauthorized charges

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                          Indian Oil Corporation [IOC] — non receiving of subside of cooking gas cylinder

                           Shahibk on May 25, 2020
                          I had started services from ashoka gass service mohaddipur gorakhpur (Up) from july 2018, and upto june 2019 i never received...
                          Complaint category Government Organizations

                           [email protected] on May 23, 2020
                          Ujjwala me free reffeling me mera paisa kyo nahi aaya mera consumer no. [protected] hai. Please inform kare.

                          Complaint Status


                          [May 23, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                          Complaint comments  Add a commentComplaint category Loans

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                             WINGS OF BIRD on May 22, 2020
                            The people from indian oil are taking extra charge... This is not in the bill... They say there service charge this one... There is anything like that not in the bill... I think there is already include service charge... If its right... They are cheating us long time... Please kindly give an action for this one.. Singserly a consumer...

                            Complaint Status


                            [May 22, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                            Complaint comments  Add a commentComplaint category Home & Garden

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                              [Resolved]

                               9.sukhbir on May 22, 2020
                              Booked lpg refill online on[protected], but on[protected] the hawker came at my place and told that he has given cylinder to another customer and he will deliver next day, and i waited there at 1 hour but he refused to deliver and said that he will not deliver the cylinder and i can complaint wherever i like to.
                              Service request no. Is[protected]. I have made payment upfront through net banking from hdfc bank with reference number[protected].
                              Complaint marked as Resolved 2020-06-02 22:52:13
                              Have collected from their office.

                              Complaint Status


                              [May 22, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                              Complaint comments  Add a commentComplaint category Other

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