Indian Oil Corporation [IOC] Complaints & Reviews

Cons. no. 20055, Ord ref no.[protected],
Agency Name Coastal Gas, Vypin

We have booked an order for gas on 07.09.2023. On Friday 08.09.2023 invoice was generated at 3.53 pm. Same day we have made online payment at 10.34pm. And received confirmation receipt also at the same time. But next day it was cancelled. So we enquired regarding this to agency, but they asked payment again, for deliver the cylinder. We have no money for make payment second time.

We would like to know that after making online payment why this order has been cancelled?

Looking forward your reply and solution for getting the cylinder at the earliest.

Today U booked gas in indane app. While making payment amount is debited and confirmation not received. Kindly help me.

Gas No. CX14591606
Nagaraj D
[protected]

I got a text message at 9:42AM 07-Sep-2023 that you have ordered for booking for LPG cylinder with Ref-No.[protected] and expected delivery will be 1 day. At 10:41AM just after one hour I got another message that your order is delivered with invoice no[protected]. I have not booked any cylinder nor I got any still someone is using my account and taking my cylinder, the same was happened last month as well but I ignored that time. Please...

Its been 3 days that I have submitted all my transfer docs in ramamurhty nagar indane gas agency(bangalore) n paid amount, am yet to get my cylinder. Have been literally begging these guys citing my 2 small kids not been able Have proper food and send the cylinder on priority but these ruthless merciless guys have no affect.

Dear Sir,

my indane gas connection has been suspended. please request to you active my connection.

Name.Natubhai Jayantibhai Parmar

Consumer No.[protected]

Address.Sdb - 100 Adipur,
Near Santoshi Circle,
Adipur, -370230, Kutch, Gujarat, India

I have booked a indane gas cylinder through paytm UPI on 29th of August..later on same day I cancelled the order through indianoil one application which then shows that the refund has been done but it is not credited in my account..

Consumer details;
Name:Narshibhai mohanlal gadhia
Consumer no. 08719
LPG I'd: [protected]

Payment details;
Transaction ID: PT013241B01IORA4QFW8
Payment mode: UPI

Please help me receiving my refund..
Regards.

Dear Sir,
I am Ramalingam from Tenkasi, Tamilnadu.
My contact no is [protected].
My consumer no is 42646
The relationship id is [protected]
My distributor's name and address
SRI CHAKRA ENTERPRISES
119, RAILWAY FEEDER ROAD, TENKASI 627 811. ( RTD 558 ) ( RTD 558 ) TENKASI
I received the last two cylinders without a clear expiration code. One is A 23. It was delivered last month.
I have attached photos for your reference.
What are the safety instructions available in your distributor?
How it was delivered to me.
Kindly give the response to my complaint as early as possible.

SIR
I have to bring to your knowledge, continuous non availability of Air at following fuel station situated at Mumbai-Goa Highway.
SHREE PUEL STATION,
Village : Asalade, Taluka : Kankavli, Dist Sindhudurg, Maharashtra- 416602.
Shree Fuel station is also not maintaining any Complaint Register.
Please look in to this personally.
M.R. WARANG
EX- CHIEF MANAGER FINANCE AND ACCOUNTS ONGC
(M) [protected]

Sir
I would like to bring to your notice that PATULI INDANE, Ghosh Para, Kolkata-700094 has sent an executive to check the Gas connection, placement of cylinders, etc and has charged Rs. 236/-.
In this context, my humble submission is that in case any checking is mandatory then such expense should be borne by the distributer and not passed on to the customer.
Regards
B Purkayastha...

Dear Sir/Mam,
MPD1 & MPD3 Not Working And Automachine Testing Not Allow. Please Resolve As Soon As Possible.

Regards,
RMB Filling Station
Anuppur, Sagardighi, MSD
[protected]

Toilets are locked, staff is refusing to open them for customers, and they refuses to provide keys and use the toilets

We have book LPG on 25th July till we didn't receive the LPG and agency support person also no responding.Cons no 36149
The same issue repeating frequently
My registered cont no [protected]

Dear Sir/Madam
I am facing a refund issue with IOC (Indian oil corporation)
Registered mobile number: [protected]
Consumer number : [protected]
Agency name: Selvi gas agency, porur

I booked indane gas cylinder on 12-July-2023. On the same day, the invoice is generated. After the invoice is generated, i have paid the amount through online.

Since, the invoice was already generated as cash, i contacted selvi gas agency. They said they did not received the on-line payment.
Also, they advised me to cancel the booking. And i cancelled that on 15-july-2023. But, the amount i paid is still pending to receive to my account.

I also raised complaint for the same twice in IOC website. IOC customer care saying there is no amount credited to IOC account without checking the bank statement.

I contacted ICICI also multiple times, they are confirming all the time that the amount is successfully credited to IOC bank account. Also, they are giving me the RRN number for reference.

Bank is saying the amount is credited to beneficial account (IOC).
IOC is saying that it is not received.

But, There is no one in IOC ready to check IOC bank statement with the transanction ID/RRN ID shared by bank.

The following is the confirmation given by bank.

"Dear Customer, Your transaction of Rs 1118.5 from ICICI Bank was successfully credited to the beneficiary IndianOil Corporation Ltd account XXXXXXXXXX9643 on 12/07/2023 16:27:41 with RRN[protected]. In case the beneficiary has not received the amount, then please share the reference number with the beneficiary, to check with their bank."
Below details are given by bank:
Transaction Date [protected]:27
Payee Name IndianOil Corporation Ltd
Account No [protected]
Payee VPA [protected]@hdfcbank
Payee IFSC HDFC0000079

Need IOC to check and confirm the same and need refund for the same.

Attached please find the complaint receipt dated 13 July 2023 of Shambhavi Fuel Centre Ranchi, regarding petrol density out of limit. This shows the irregularities and malfunctioning. Kindly look into the matter and take appropriate action against this. Also kindly inform me about the action taken.
I hope something will be taken for the correction of this malfunctioning.
Regards .

Hi Team,
I'm under double cylinder scheme,
One fraud indane gas delivery man took our two empty cylinder.
Then he didn't return trust broken..

On today Again now, without empty cylinder.
Cylinder is not delivered to u told by another delivery man. K I said I will cancel booking wait a while or cancel booking urself.

But the delivery man not cancelled booking instead of he accepted cylinder delivery..
Now I had received indane cylinder delivery msg...

Wt to do now?

Air Facility Not Available In Indian Oil Petrol Pump In Any Emargany Case What I Can Do Indian Oil Is Not Giving Service Proparly Very Bad Service
In Anad Servo petroleum Akola 444001 Mhaispur

I would like to complaint about the misbehavior and denial to refill fuel showcased by oneof the staffs in Gabriel Enterprises, Groundfloor, Panachikad, Paruthumpara, Kuzimattom, Kottayam 686533 on 06/June/2023 by around 1430hrs.
Even after I had put my car in position and was waiting for the staff to fill the petrol, he denied to attend and went on filling the vehicles that reached after me. And when I went in search of Google pay scan code he was so arrogantly denied to provide me with the same.
So I again waited in my car while he again went to fill fuel in another two wheeler. Finally I had to move to the other filling point to refuel.
This behavior of harming the selfrespect of the people is not expected from a company like IOCL.

I am an existing customer of Bharat Gas and have been using their services for quite some time. However, I recently discovered that my Bharat Gas account has been deactivated due to an apparent connection with an Indane Gas account associated with my name. This information came as a surprise to me, as I have never had any affiliation with Indane Gas in the past.

I kindly request your assistance in investigating this matter and clarifying why my name is appearing on the Indane Gas customer list.

Full Name: Gaurao Sopan Bharambe
Contact:- [protected]
Email Address: [protected]@gmail.com

दिनांक 03.07.2023 को समय 18:20 पर में अपनी मोटरसाइकिल न UK 07 W 6316 passion pluse पर लक्ष्मी नारायण पेट्रोल पंप पर पेट्रोल भरवाने के लिए गया तो पेट्रोल भरने वाले द्वारा मुझे पूछा कि कितने का तेल डालना है मेने कहा 500 रुपए का बोला payment Phone pay पर कर दो उक्त युवक द्वार मशीन को बिना zero किए सीधा पेट्रोल भरना शुरू कर दिया मेरे मना करने के बावजूद वहा मेरी बातो को अनसुना करते हुए अपने साथी से बात करता रहा और तेल भरता रहा और रुपए 600 कुछ करके बोला आपके 500 रुपए का तेल भर चूका है। मेरे द्वारा इस प्रकार से मशीन को बिना शून्य किए तेल भरने पर अप्पति की गई तो वहा बत्तमीजी करने लगा। मेरे द्वार उक्त पंप के मैनेजर श्री धर्मेन्द्र से उक्त संबद्ध में शिकायत की गई तो उनके द्वारा कोई संतोषजनक जवाब नहीं दिया गया और कहा गया कि आप जहां चाहते हो शिकायत कर दो।
अतः में उक्त संबंध में अपनी शिकायत दर्ज करता हूं। तथा इस बात का आश्वासन चाहता हूं कि इस प्रकार की धोखाधड़ी को रोका जाए।

No air no water in pump plz...