Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

It is showing below error message after 2hours also, i dont undestand what is wrong. I haven't seen ewallet like irctc, its wrose ever ewallet in the world.

Your ewallet account has been locked due to 5 consecutive wrong transaction password attempts. You may continue booking with any other payment option. To use your irctc ewallet account, please re-login after 1 hour....

I was booked tatkal ticket (Three person) from irctc rail connect android app on 5th january 2019. After completing all process and payment. Payment (Rs.1, 258.27) deducted from my account but ticket not booked, it was showing amount not received from bank. But my account debited and reference id is : to transfer inb irctc ltd
[protected]igafctjik1.
Debited amount is 1, 258.27.

The amount is not refunded...

I am unble to get otp in my registered mobile number and my mails are not being respond by irctc from my registered mail id. Once i have got mail from consumer complain but irctc customer is telling it wrong.
M attaching my details along with this.

My mails are not being responded by irctc after the payment of 100+GST towards NRI account...

I field TDR through IRCTC as the train was running late more than 3 hrs. Its been almost 9 month but i did not get refund. I checked refund status on Indian railway website. It is showing refund approved and payment under process. Same thing it is showing from last 3 months. I have attached the details of ticket in the complaint.
PNR No.- [protected]
TDR Filing Date : 12-Apr-2018 11:36:57 HRS...

Sir,
Irtc app registered email id & mobile number but application not logging
My email id - [protected]@gmail.com
Mobile number - [protected]
Change my email address & mobile no.
Failed registration please reset my irtc application
Argent change my email and mobile number. Pls help me
Email address. [protected]@gmail.com
Mobile number [protected]
Name kirve kishor bandu...

Dear sir/madam,

Actually i tried to book a tatkal ticket on jan 05 2018 at 11:11 AM from Gurdaspur (Punjab) to Delhi. Last week, but the ticket was not booked showing error but my amount (Rs. 1654.41) was deducted from my bank account and it was paid to one97 communications (I knew that when i receive the sms from the bank). And i have been waiting for this four days to see whether my money will be refunded but nothing happened...

Dear sir..
Today i have travel in 22413 no train nzm rajdhani express kota to nzm station with pnr no [protected] on the date...8 jan 2019.
I must say i have a bad experience...in this train... Ever in my life. I have travel kota. To delhi.. The attenders.. Has given... Unwashed. Badsheets and... Attenders came to pick them up on 11am.. As our train was arrivee to delhi. 12:40... What is this type of service that attenders are...

Dear sir,

Today i. E. 08/01/19, i am traveling in train no 12535 having pnr no.[protected]. When i ordered for lunch the pantry vendor charged for lunch more than proscribe by irctc. And food quality was also not as per standard.
I hope necessary action taken by irctc and resolve this type of issues.

Thanking you,

Regards
Mehiprasad
Preventive officer
Mumbai customs...

Refund id: [protected]
Amount: ₹ 785

Refund status shows refunded
But money still not refunded in my back account.

Cancelled date: 25 december 2018

Why there is no irctc portal for refund complaints???

This shame for such huge government sector..

No grievance portal and complaint redressal system for such huge organisation says lot about how much...

I booked ticket for 3 family members from ddn-ndls shatabdi express train number 12018 for 15 december 2018. On 14 december a message from irctc received on my phone regarding cancellation of the above dated train due to unavoidable circumstances. Therefore i booked a cab for my family member of 15 december 2018 as they happens to attend an important function at delhi. Under irctc rule if train get cancelled there will be auto refund of the...

I booked ticket but didn't received it and money has been deduced from my bank account
Tuesday 09 apr 2019
Pending from bank end
Pnr number : reservation id: [protected]
Train no./name: 11077 / jhelum express
Ticket type: e-ticket
From: pune jn (Pune) 09 apr 2019 to: gwalior (Gwl) 10 apr 2019 00:00 hrs
Booking date: 06 jan 2019vikalp status: no
Boarding station: pune jn (Pune)...

I tried to book a tatkal ticket on january 5 2019 from irctc app via paytm channel and entered the debit card details money got deducted from bank 2 times but on the irctc, showed pending from the bank end and no further information on irctc platform. Neither i could see any transaction history in the irctc account nor the ticket got booked.in the bank information of the payment, i could see transfer to one97communications and some reference...

I booked seats on train no. 17624 more than a month ago, receiving 2 confirmed seats. On boarding today, we discover that train route is changed to go via madhya pradesh, skipping the destinations for which we hold a confirmed ticket. No notification, no email, railways prefer to surprise people, advising us to get down at an unknown station and wave parchment in front of station master to recover the sum for rest of journey. You can make...

Hi madam/sir,
Please help me out. I have done talkal booking on my irctc id 2times. First time via phonepe and next via debit card both the time my money got detected but ticket not booking.. It is showing in failed transaction history.. Helpme totaly 2400 rupees. Please do needful.

Transaction id for both payment
[protected]
And
[protected]...

I have booked train ticket with following details, and the money got deducted, but ticket is not booked. The transaction status shows "pending from bank end".
Please help me get ticket or else refund the amount.

Ticket details :

Booking transaction id/reservation id: [protected]
Train no./name: 19262 / kochuveli expticket type: e-ticket
From: vadodara jn (Brc) 11 jan 2019 to: kollam jn...

Please make the otp service faster or give option to transfer the money into bank account!!!

I signed up for irctc ewallet and deposited rs.3200 to book tatkal ticket fast.
But their transaction otp takes aprrox. 30 minutes, making it impossible to book a tatkal ticket on any route. I am a spontaneous traveller. I cant plan my journey prior to one month. Irctc doesn't have the option to transfer money in to bank account...

Hi,
My account is under the username 'vishnuvidhyadharan' and email address is [protected]@gmail.com. I am able to login to the account from the cached page on mobile and i booked tickets from there. But i am unable to login to irctc website from the app or from another browser. It shows invalid user. I have tried to contact the railway over phone and mail but no avail. Please help me fix this.

Thanks
Vishnu...

Dear sir,

I have booke tkt in train no 13028
With pnr no -[protected]
S1-39
I boarded in nalhati jn and found that tt is asking person without reservation to not only board train but despite my complain forcing me allow people to sit in my seat
He is carrying a tag of 4222
I want strict action to be taken against h...

Hi irctc team,
I have opened nri account and i have paid fund online for opening of account.

My email have been verified.

But

There is a problem with the otp i am not getting otp.

My user id is : ravi[protected]
And the registered mobie number is +[protected]

Pls solve my issue as soon as possible.

Thanks & regards
Ravi adhikaribr...

I booked a train ticket in 12080 (Jana shatabdi express) on 02/01/2019.
However, it shows "pending from bank end" till now. I have used rupay debit card to pay and money was deducted from bank yesterday only. Status is not still clear, seats are not booked.
And what about my deducted money.
Booking transaction id - [protected]
Reservation id - [protected]...