Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Address: New Delhi, Delhi

Idear sir
The details of booking are as under;-
Date of booking 25th of december 2018
Date of journey 26th dec. 2018
Bookig catogary tatkal
Transaction id [protected]
Pnr no [protected]
Train no 12425
Passenger name
Renu pandita f-45 a3-27

Suyesha f - 16 w-1

Aditya m-13 w-2
Ticket amount 6916.47
Mode of payment debit card no [protected] (Visa)
Bank name icici bank
Account name pandita avtar krishan
Account no[protected]
Bank address b-78, defence colony new delhi 110024
Ifsc code icic0006300
It is requested that amount of 6916.47 may kindly be credited to my foresaid account at the earliest & thus oblige.

Thanks & regards
Avtar krishan pandita
Mob [protected]
E mail id [protected]@gmail.com

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Address: 560037

Hi,
Train 15232 was more than 3 hours late on 13 October 2018.

I had filed TDR for same .

PNR:[protected], TRN:15232, DOJ:13-10-18, SL, DURG-KTE, DP:23:15,
KASHISH, S6 11,
Fare:385.This rail travel is insured

For few days status was showing as Cr -Repudidate .

Now data itself is not showing for PNR [protected] in transaction/booked history.

Please take a look and do needful.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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J

JAYATEJA ALUGOLU

from Hyderabad, Telangana

Jan 18, 2019

I was booking a train ticket from Vijayawada to ballary through irctc in tatkal quota waiting list where my money was deducted from the bank but the train ticket was not booked. resolve my problem as soon as possible and refund my money back or else confirm the ticketwith IRCTC
My transaction ID: [protected]

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mayankhnd85

from Jahangirpur, Uttar Pradesh

Jan 18, 2019

Aaj ki date ka ticket hai
पश्चिम एक्सप्रेस गाड़ी का है शाम की ट्रेन का था
12 baje cancel kiya tha

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Address: Mumbai City, Maharashtra

Website: IRCTC.co.in

Irctc has removed my email id from my profile without my knowledge that's why i m not able to log in and cancel my tickets.
On calling to help line no proper response.
Sent mail to [protected]@irctc.co.in. The say sent mail from registered mobile.
Sent mail to [protected]@irctc.co.in they say update profile.
But the system is not allowing to log in.
Because of irctc mistake i have to suffer loss of 20000 inr because i can not cancel my booking.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Website: www.irctc.co.in

Hello sir,

On the irctc website the refund status for the failed transaction says refunded but the amount not credited to my hdfc bank account even after 12 days of refund date. Following are the transaction details from irctc website.

Transaction id: [protected]
Pnr:
Train no./name: 22683 / ypr lko exp
Transaction date: 2 jan 2019
Yesvantpur jn (Ypr) allahabad jn (Ald)
Refund status: refunded
Cancellation/refund id: [protected]
Bank name: hdfc bank
Booking amount: 2305.98
Refund amount: 2305.98
Refund date: 4 jan 2019

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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M

manish mashallu rao

from Mohali, Punjab

Jan 17, 2019

My 4/1/19 train is cancelled plz refund my money

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Address: 636141

Please change my email id which had been given mistakenly at the time of registration of my irctc account o[censored]ser id : godmagneto and my name ponmaniselvan murugesan.

Faulty email: ponmani. [protected]@gmail. Con
Correct email: ponmani. [protected]@gmail.com

I apologise for entering wrong email id and support me to change the correct id or change by yourself.
Thanks,

Jan 17, 2019

Complaint marked as Resolved

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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U

udai pratap singh1964

from Mumbai, Maharashtra

Jan 16, 2019

I have canceeled my ticket of PNR NO [protected] on 04.01.2019 but refund amount Rs 12540 not credited in my account kindly check and confirm status

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S

Sajal Chandra das

from Dehra Dun, Uttarakhand

Jan 16, 2019

My confirm tid [protected].as I have booked retiring room on 10/01/19 at bardhaman(been) railway station and paid payment 760.00 with others charges.b but confirmation of retiring room booking is not received on my mobile. Request send confirmation or cancel and refund me.

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J

jeetesh ghive

from Pune, Maharashtra

Jan 17, 2019

I have book rail ticker from [protected]@icici imobile app money depited but pnr not recived 485 rs i want back

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Address: 560057

Website: www.irctc.co.in

Cancellation id-[protected]
Pnr no-[protected]
Train from bikaner to yeswanthpur
Booking date & cancellation date-07/01/2019
Refund status as per irctc is - "amount credited to bank with reference no[protected]"

But amount not credited to bank account - kindly reissue the refund or let us know the account details to which amount is credited.

Jan 24, 2019

Complaint marked as Resolved

Amount credited to the bank account today

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Jan 18, 2019

Updated by Bharatha Chauhan Its been four days and still waiting for the resolution of complaint

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Address: Thane, Maharashtra, 401105

Website: www.irctc.co.in

Hello sir/ mam

Myself ajay mishra
My irctc registered user id is ajay8108
My registered number is [protected]
My registered email id is [protected]@gmail.com

On 12 january 2019 at 4.44 pm, i made transaction on irctc website from my freecharge wallet. From freecharge end it is showing transaction is successfull, but on irctc website, it is showing no response from bank. And the ticket is been not booked. Ticket amount had been deducted from my freecharge wallet.

My freecharge number is [protected]
My registered email id is [protected]@gmail.com

Irctc transaction is [protected]
Freecharge order id is [protected]

The details of irctc ticket, freecharge transaction id and order id are mention in the screenshots attached with this complaint.

Please solve the problem and refund the amount in my respective freecharge wallet.

Jan 15, 2019

Complaint marked as Resolved

I got the refund in my respective freecharge wallet in 3 days.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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G

gaur_789

from Pardi, Gujarat

Jan 15, 2019

I book 2 tickets on irctc but massage is not received of tickets and my money is debited from account .. please refund my money

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Address: Pune, Maharashtra, 411033

Hello team, irctc site not allowing me to book ticket today, the whole day. Is there any specific reason for that like site down?
Also amount deducted from my bank account but ticket not booked. This happened 8 times today. 8 times my money deducted from the bank but ticket not booked.
Please be so kind and reply urgently.
I am not concerned about the money because i know will be refunded. My concern is why irctc not allowing to book ticket.

Thank in advance

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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A

aryanverma786

from Noida, Uttar Pradesh

Jan 16, 2019

Dear sir
my mobile no. & my email verify,
plz
thank you

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aryanverma786's reply, Jan 11, 2019

Dear sir
my mobile no. & my email verify,
plz
thank you

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Paytm - 1900.49 money deducted by irctc but ticket not booked on 13th jan 2019.

Today i have done reservation, money deducted 1900.49rs but ticket not booked. And i have not got my ticket booked also. Plz refund the money otherwise it is a huge loss of money.
This is the third time it is having plz resolve this issues at the earliest otherwise i will lose faith in irctc. Pls refund my 1900.49 money asap.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Payumoney - 170 rs money deducted by irctc1117198 but ticket not booked on 13th jan 2019 at 16:22 hours
Today i have done reservation in irctc, money deducted 170rs by irctc. But ticket not booked.
Plz refund the money as ticket is not booked. As my money is deducted by irctc1117198 but ticket not booked. Please refund the money asap. This is second time this issue is having; please resolve the issue at the earliest.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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M

muni vinay

from Hyderabad, Telangana

Jan 14, 2019

My money got deducted from bank while paying through e wallet and transaction has failed with no reflection in e wallet
My balance in e wallet is zero money deducted 550

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M

maddynarayan

from Alappuzha, Kerala

Jan 14, 2019

Hamne 6 dec me 27 dec jane bali train me 2 pnr me 10 tkt book kiya book kiya tha Howrah to mathura o train no13007 me o train cancle hogaya... Fir hamne irctc me ph kiya un logone bola auto refund ayega but nehi aya.. So plz help..

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maddynarayan's reply, Jan 14, 2019

Hamne irctc me ph kiya to un logone 139 me call karne bola r 139 me kiya to irctc me call karne bole... Aise ma mera 6500 taka chala jayega jal me... Plz help me... Trai cancel tha to hamara refund automatically ana chahiye na... Plz helpme

M

Meghna Kurani

from Pune, Maharashtra

Jan 14, 2019

I tried making payment thru paytm for tickets on IrCTC app. Amt was deducted from my bank acct but no tickets were booked.

I have attached a screenshot of email i recd from my babk abt the money dedcuted

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S

sivapri

from Erode, Tamil Nadu

Jan 14, 2019

Date of incident : 19:00 0701/2019 reference id number: [protected]
.today i book a ticket in online website.MY bank balance is reduced, but in irctc website it mentioned pending from the bank end. what are the procedure further to book the ticket.Is my bank balance is received or not?

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N

Nizamuddin Shaukat

from Gurgaon, Haryana

Jan 15, 2019

Dear sir.
I was filed TDR when I found my seat broken down and I not travel but now IRCTC is rejecting my TDR refund claim but according to law I should be given full refund if seat damage.
Please do needful.
My PNR IS: [protected]

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Address: Gondia, Maharashtra, 441601

I am aakash agrawal,
Pnr : [protected]
Gondia jn - manmad jn

5 passenger ticket whom 1 passenger was cancelled before chart prepared rest 4 passengers out of which 1 ticket was confirmed & rest 3 was in waiting list...

Soo 1 passenger was traveled with 1 confirm ticket & rest are with normal ticket (Bacause as per rule waiting e-ticket will automatically cancelled if not confirmed)

Refund of 995*3=2985/- not get

Soo please help me for refund of money...

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Y

Yuvaraj Yuvy

from Chennai, Tamil Nadu

Jan 14, 2019

I raised a complaint to TTE and to train captian Bhiju kumar.Both of them are not responding properly. In addition to tat I have also raised coach mitra complaint.There is no issue in all these things.I travalled in 12624 Trivandrum to Chennai express S11 coach 1 seat. Whole night I got stung by bed bugs and I was severe.

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Address: 400703

I have booked train ticket using zaakpay gateway. I have cancelled the ticket and irctc has initiated the refund but the amount still not been credited in my account used during booking
Refumd id given [protected].
Refund amount 7425
Transaction id [protected]
Email id : [protected]@yahoo.com
[protected]
Date of cancellation 11th january 2018

Kimdly do the. Needful

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I booked ticket on 27th november 2018 through irctc website from asansol to khurda road junction in train no 22612 njp mass express with pnr no [protected]. The journey date was 22nd december 2018. It is waiting list ticket so its cancelled. When i login to my irctc account and check refund history it is showing that refund has been credited but i did not receive any refund till date.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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I have not got refund amount to the tune of more than ₹.6000, /- against cancellation of 5 tickets although more than 2 months have elapsed since the tickets were cancelled. I have sent several mails to irctc in this regard, but they did not hear any fruit. Irctc is sitting pretty on my refund issue. Instead of settling the long pending refund issue, irctc allots new ticket ids whenever i send mail to them on refund issue. It is highly reprehensible. Will you admonish them to settle the refund issue as early as possible. I have already provided ticket details along with copy of my bank passbook as sought for by irctc.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Address: Guntur, Andhra Pradesh, 9090

Website: Irctc refund amount

I booked train ticket through irctc app on 28th december through sbi debit card. My ticket is canceled on 29th december. Irctc sent message your money will refund within 3or4 working days. Irctc sent message sent message your money is refunded into zakpay bank. But my money is not added into my account. Please solve my problem and return my amount.
Pnr number: [protected] transaction id:[protected]. Refund id: [protected]

Jan 11, 2019

Updated by Ramchoudary Bandarupalli Please do fast my refund amount

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I booked a ticket for paschim express from surat to chandigarh for 10th january from irctc app. It didn't get confirmed and got cancelled automatically. I haven't got the refund yet. And i didn't even get any notification regarding my ticket got cancelled or i am getting the refund or not. I spent 1570rs on the ticket. When am i getting my refund. Please help me.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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I have booked railway tickets through irctc app on 6th jan 2019, but later cancelled automatically because of waiting. I got a messages that amount will be refunded within 3-4 days. Now it's been 7 days but amount is not refunded yet. Please help as soon as possible. Details given below,

Pnr no: [protected]
Transaction id: [protected]
Train no: saraighat exp (12346)

Ghy-hwh
Transaction date: 07-jan-2019

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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A

Asif@84

from Ingraj Bazar, West Bengal

Jan 11, 2019

I have booked 2 tickets in general quota on 07 January 2019. but train cancel in this date and irctc says payment refunded on 8 January 2019 in zaakpay pg but not received in my bank plz resolve this.

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I booked my ticket on 9th jan for ne express but i cancelled my ticket because of some reason. I am seeing that my amount has been refunded to my bank zakpay but i don't use it. So plz refund my amount to mobikwik wallet. When i booked through mobikwik then my money should be refunded to my account why here and there it is just like fraud. If irctc will do such type of thing then nobody will use such app. Modi wants that india should be digital everything online but because of those frauds nobody will use. My mobile number [protected] and mail i'd [protected]@gmail.com

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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A

Ajay Dabla

from Chandigarh, Chandigarh

Jan 11, 2019

I have booked ticket but ticket not generate while payment deducted from my account . Transaction id [protected]

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Address: Alwar, Rajasthan, 91

Dear sir,
I wish to highlight that, my irctc account has been suspended for no valid reason or prior notice or intimation.
When contacted customer care it was learned that account has been suspended for fraudulent activities.
But i assure that no such activities were carried using my account.
My account has been used only by me for booking e-ticket of me and my relatives..
Not only mine but my fathers account has also been terminated on the same grounds.
Now customer care says i need to re — register with new email id and new mobile number.
I cannot afford to have new number.

After two subsequent follow ups irctc is not at all bothered to give response

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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R

Ragavi Gunasekaran

from Chennai, Tamil Nadu

Jan 10, 2019

Sir... i forgot my user id and password but i remember my email id [protected]@gmail.com. i have to cancel my ticket which is on JAN 6th.. and pnr no. is [protected].. plz help me out as early as possible

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Website: www.irctctourism.com

On 07.01.2019, i tried to book a double bed retiring room at "durgapur" railway station against pnr no. [protected] for dt.08.01.2019 through guest login id.in the process of booking i paid an amount of rs. 404/- through my upi (Phonepay app). I would like to inform you that amount (Rs. 404/-) was debited from my bank account but i did not received any confirmation of booking of retiring room. Next time another room was booked against the same pnr no. [protected]. I request you to please arrange to return the said amount of rs. 404/- which was wrongly debited from my account.

*transaction id - [protected]
Date of booking - 07/01/2019, 06:29:34
Total fare - 404.0
Pnr no - [protected]

Thanks & regards

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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P

Parthajyoti

from Bhubaneshwar, Odisha

Jan 11, 2019

Hi, i am Partha. my user ID is parthajyotidevsarmah, My cellphone number is [protected].I received my e-mail OTP. but i missed my Mobile OTP. I tried to resend mobile Id, it says my user ID was exceeded for today-58082, so i am not receiced my otp. please activate my account now and, send my MobileOTP. thankyou.

Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

File a complaint to Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 107

non refund of tatkal waiting ticket of train no 12425 from new delhi to jmu

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tdr filed, but not showing in history

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not cancelling my e tickets no proper response from irctc

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irctc website says failed transaction refunded but amount not credited to account even after 12 days

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email id change

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refund amount not credited to my bank account

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ticket booking failed, refund not received

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ticket not booked

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irctc payment related issues

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irctc payment related issues

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not get refund...

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refund issue

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refund is not credited to my account

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non receipt of refund against cancer of 5 tickets

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cancellation amount

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refund not credited

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ticket cancellation amount not refunded

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refund of ticket

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suspended account reopen

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for refund money in failed transaction

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