Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I book a ticket with pnr no - [protected] from ajmer junction to delhi cantt 3a for travel date 18/01/2019 and this pnr was on rlwl 21 or 22.
When i book my this journey due to waiting i select 02 more options as irctc says vikalp scheme with train no. 12957 & 19565.
After not confirmation my pnr in 12982 i see the seat availability in train 12957 3a date 19january 2019 with 02 available seat. And i have no information from irctc that my ticket is cancelled or confirmation in any select my vikalp choice.

That day i got very upset with my wife and my 2.5yrs child.

And i hade to wake up all night

I travelled on 15 dec via up sampark kranti and i booked my tickets for 2nd ac. I paid the amount for 2nd ac. It was rac. I got 3rd ac on the day of journey upon confirmation.. I filed a tdr to refund my money. It has been 1 month. They have not refunded my money and invested my money in the stock market to make their personal profit.
I had been requesting them begging them to refund my money but there is no response from their end.

I request consumer forum to fine them heavily for their malicious intent

25 september 2018 ko maine online irctc site se railwey ticket book kiya dhanbad junction to varanashi junction train name gangasutlej exp /13307 me jo booking failed ho gaya transaction id [protected] or mere account se paisa v kat gaya rs 667or avi tak mere account me refund nhi aaya hai ham refund ka wait karte karte aaj 2019 aaa gaya hmne trancation id se check kiya to refund id dikhaa rha hai or date v but mere account me refund paisa nhi aaya hai please sir check kar k mera paisa refund karne ka kosis kijiye

Sir my user name is melgish and i entered the wrong e-mail address ([protected]@gmail.com) while registering to irctc rail connect app and my correct e-mail address is [protected]@gmail.com please help me to change the e-mail address, or you change it by your side because i am unable to create a new user is as my mobile no is registered while creating the user a. C..

I was travelling with family on 12307 howrah jodhpur express on 30 dec 18 (Pnr: [protected]) and saw the catering vendor (Rk associates & hoteliers pvt ltd gstin: 19aaecr2971c1zf and rk associates gstin: 21aaecr2971c1zt) (They are the same vendor on asking giving different bills) taking exorbitant prices from all the customers against the tea and food being provided.
(A) i took a cup of tea and charged rs.10/- on asking provided me a bill too. (Rk associates gstin: 21aaecr2971c1zt)
(B) i ordered 2 standard veg lunch and what was provided was combo veg meal and took rs.130/- each and on asking bill for 01 meal was given. (Rk associates & hoteliers pvt ltd gstin: 19aaecr2971c1zf)
If possible i want my extra paid money back but the most important issue is these things should be curbed now, since long these practices are going on and now the travellers got accustomed to it too. Please do something to expel such vendors and on such move it will be an example for other vendors too.

Name - ponmaniselvan murugesan s irctc
User id - godmagneto
Mobile no - [[protected]]
I have mistaken in my irctc registration by entering the wrong email id. Wrong id i have entered is ponmani. [protected]@gmail. Con my original correct id is ponmani. [protected]@gmail.com kindly
I apologise for entering wrong email id and support me to change the correct id or change by yourself

Idear sir
The details of booking are as under;-
Date of booking 25th of december 2018
Date of journey 26th dec. 2018
Bookig catogary tatkal
Transaction id [protected]
Pnr no [protected]
Train no 12425
Passenger name
Renu pandita f-45 a3-27

Suyesha f - 16 w-1

Aditya m-13 w-2
Ticket amount 6916.47
Mode of payment debit card no [protected] (Visa)
Bank name icici bank
Account name pandita avtar krishan
Account no[protected]
Bank address b-78, defence colony new delhi 110024
Ifsc code icic0006300
It is requested that amount of 6916.47 may kindly be credited to my foresaid account at the earliest & thus oblige.

Thanks & regards
Avtar krishan pandita
Mob [protected]
E mail id [protected]@gmail.com

Hi,
Train 15232 was more than 3 hours late on 13 October 2018.

I had filed TDR for same .

PNR:[protected], TRN:15232, DOJ:13-10-18, SL, DURG-KTE, DP:23:15,
KASHISH, S6 11,
Fare:385.This rail travel is insured

For few days status was showing as Cr -Repudidate .

Now data itself is not showing for PNR [protected] in transaction/booked history.

Please take a look and do needful.

Irctc has removed my email id from my profile without my knowledge that's why i m not able to log in and cancel my tickets.
On calling to help line no proper response.
Sent mail to [protected]@irctc.co.in. The say sent mail from registered mobile.
Sent mail to [protected]@irctc.co.in they say update profile.
But the system is not allowing to log in.
Because of irctc mistake i have to suffer loss of 20000 inr because i can not cancel my booking.

Hello sir,

On the irctc website the refund status for the failed transaction says refunded but the amount not credited to my hdfc bank account even after 12 days of refund date. Following are the transaction details from irctc website.

Transaction id: [protected]
Pnr:
Train no./name: 22683 / ypr lko exp
Transaction date: 2 jan 2019
Yesvantpur jn (Ypr) allahabad jn (Ald)
Refund status: refunded
Cancellation/refund id: [protected]
Bank name: hdfc bank
Booking amount: 2305.98
Refund amount: 2305.98
Refund date: 4 jan 2019

Please change my email id which had been given mistakenly at the time of registration of my irctc account o[censored]ser id : godmagneto and my name ponmaniselvan murugesan.

Faulty email: ponmani. [protected]@gmail. Con
Correct email: ponmani. [protected]@gmail.com

I apologise for entering wrong email id and support me to change the correct id or change by yourself.
Thanks,

Cancellation id-[protected]
Pnr no-[protected]
Train from bikaner to yeswanthpur
Booking date & cancellation date-07/01/2019
Refund status as per irctc is - "amount credited to bank with reference no[protected]"

But amount not credited to bank account - kindly reissue the refund or let us know the account details to which amount is credited.

Hello sir/ mam

Myself ajay mishra
My irctc registered user id is ajay8108
My registered number is [protected]
My registered email id is [protected]@gmail.com

On 12 january 2019 at 4.44 pm, i made transaction on irctc website from my freecharge wallet. From freecharge end it is showing transaction is successfull, but on irctc website, it is showing no response from bank. And the ticket is been not booked. Ticket amount had been deducted from my freecharge wallet.

My freecharge number is [protected]
My registered email id is [protected]@gmail.com

Irctc transaction is [protected]
Freecharge order id is [protected]

The details of irctc ticket, freecharge transaction id and order id are mention in the screenshots attached with this complaint.

Please solve the problem and refund the amount in my respective freecharge wallet.

Hello team, irctc site not allowing me to book ticket today, the whole day. Is there any specific reason for that like site down?
Also amount deducted from my bank account but ticket not booked. This happened 8 times today. 8 times my money deducted from the bank but ticket not booked.
Please be so kind and reply urgently.
I am not concerned about the money because i know will be refunded. My concern is why irctc not allowing to book ticket.

Thank in advance

Paytm - 1900.49 money deducted by irctc but ticket not booked on 13th jan 2019.

Today i have done reservation, money deducted 1900.49rs but ticket not booked. And i have not got my ticket booked also. Plz refund the money otherwise it is a huge loss of money.
This is the third time it is having plz resolve this issues at the earliest otherwise i will lose faith in irctc. Pls refund my 1900.49 money asap.

Payumoney - 170 rs money deducted by irctc1117198 but ticket not booked on 13th jan 2019 at 16:22 hours
Today i have done reservation in irctc, money deducted 170rs by irctc. But ticket not booked.
Plz refund the money as ticket is not booked. As my money is deducted by irctc1117198 but ticket not booked. Please refund the money asap. This is second time this issue is having; please resolve the issue at the earliest.

I am aakash agrawal,
Pnr : [protected]
Gondia jn - manmad jn

5 passenger ticket whom 1 passenger was cancelled before chart prepared rest 4 passengers out of which 1 ticket was confirmed & rest 3 was in waiting list...

Soo 1 passenger was traveled with 1 confirm ticket & rest are with normal ticket (Bacause as per rule waiting e-ticket will automatically cancelled if not confirmed)

Refund of 995*3=2985/- not get

Soo please help me for refund of money...

I have booked train ticket using zaakpay gateway. I have cancelled the ticket and irctc has initiated the refund but the amount still not been credited in my account used during booking
Refumd id given [protected].
Refund amount 7425
Transaction id [protected]
Email id : [protected]@yahoo.com
[protected]
Date of cancellation 11th january 2018

Kimdly do the. Needful

I booked ticket on 27th november 2018 through irctc website from asansol to khurda road junction in train no 22612 njp mass express with pnr no [protected]. The journey date was 22nd december 2018. It is waiting list ticket so its cancelled. When i login to my irctc account and check refund history it is showing that refund has been credited but i did not receive any refund till date.

I have not got refund amount to the tune of more than ₹.6000, /- against cancellation of 5 tickets although more than 2 months have elapsed since the tickets were cancelled. I have sent several mails to irctc in this regard, but they did not hear any fruit. Irctc is sitting pretty on my refund issue. Instead of settling the long pending refund issue, irctc allots new ticket ids whenever i send mail to them on refund issue. It is highly reprehensible. Will you admonish them to settle the refund issue as early as possible. I have already provided ticket details along with copy of my bank passbook as sought for by irctc.