Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Sir...
With due respect i have humbel requst to you. Pleas change my email id in my account... I have thanfull to you..
Its my very special account and i very satafied fr this site so plzz i very humbl requst to plzz chng may e mail id...
I m very very than fuul to plzz itsa emergency plzzz

Old id. [protected]@gmail.com

New id. [protected]@gmail.com
I have humbel requst to you... It very urgent..

I have cancelled my railway ticket, from zaakpay gateaway I paid amount of tickets PNR No. [protected] From Solapur to ankaleshwar.
Amount has been refunded to zaakpay by railway but still not credited to my ac. Total amount to be refunded to me after deduction is inr 840.
Please do needful as soon as possible.
I attached my cancelled tickets details

I was making my new irctc account and in that i had to enter new number and email id.. I ws in a hurry and i entered a wrong email id.. Now i can not change my id ane not use my account also
Wrong email id is aalapl.[protected]@gmail.com
I want to change it [protected]@gmail.com
Please help my verify my account and change the email id to
[protected]@gmail.com

Dear sir,
On 25/12/2018 i booked an e-ticket from rbl to adi for the date of journey on 26/12/2018. A successful transaction has been made from my sbi account of rs.145 on pos irctc 85505 at irctc txn#904717.in this regard a msg also received about the above amount deducted from my sbi account. But until now no msg in this regard received, no mail received, no details in booked history found or no any deducted amount credited to my account. Request the deducted amount please be credited to the same account from which account it has been deducted.
[protected]@gmail.com

I was trying to book my tatkal tickets through irctc app. It is going to add passenger details page, after giving captcha when i click proceed, there is an error message displaying "unable to process your request". I have high speed internet, still i was getting the same error for 5 minutes. The tatkal ticket got over and i was not able to book the tickets. I thought to try it for normal booking, thinking that may be some network issue during tatkal period, but still i was getting the same error. Then i went to irctc website and tried to book tickets, there i got the error message saying that "your limit of 6 tickets exceeded". Now i am able to understand why i was not able to book tickets through app at that time. It would be good if you give an error message specifying the reason, instead of generic message. I would have tried using any other account if i have gotten the reason in the error message.

Irctc website is not openeing in my laptop. It shows an error "the webpage at https://www.irctc.co.in/nget/ might be temporarily down or it may have moved permanently to a new web address."
When i want to login in this (https://www.irctc.co.in/eticketing/pageUnderConstruction.jsf) site, it shows "invalid user"
Please tell me the solution
I can't book my tickets

I went delhi to chennai in rajdhani exp - 12434 on 21/12/18. Pnr no.[protected]
Tea bags, sweets (Sonpapdi) is sub standard. Dinner on 22/12/18 not served by staffs intentionally. The servicing staffs intentionally consume times and asked passengers about dinner when train reached destination. They asks ransom (Tips) for their services (It should be stopped immediately).

Firstly a menu clearly mentioned about entire services (Authorised) during whole journey should be circulated to everyone for awareness because staffs can't cheating the passengers.

Refund for the above be settled to everyone please.

I am in duronto new delhi to howrah.
The food served is cold and not eatable. Please look into the matter. I told the person but they told due to cold he cannot replace the food. I returned few items and they told they will give me hot food. But no one responded and unfortunately i have to eat that food. Please look into the matter and resolve the promlem.

Tried to book tatkal ticket on irctc app on 22/12/201811.03am. On deduction of money sms came but ticket was not booked. Sms is as follows.

Thank you for using your sbi debit card xxxxxxxxxx for a purchase worth rs1155.0 on pos 99017021 at one97 communications l txn#[protected].

Kindly refund the money as early as possible.

Gouri shanker prasad

Sir /madam i had taken for general compartment but it was full but it was very urgent to travel so i see the reservation compartment is free so i travel in that. The ttr comes and ask my ticket and i said it was in my father's hand and he see the ticket and ask me something in kannada i am tamil so i don't understand then i went to ask what he said suddenly he slap me before asking and he behave so vulgour the name of the ttr is r. K neela. I request you to take the action fir this and i apologize fir my act. O

Sir, i'm a regular customer of your site irctc. It was very unfortunate that today while i was booking an e-ticket a notification informing "payment rejected by bank you can choose another payment option and try again." like this came. This is the first time i'm facing such a problem and i'm confused. I'm sure that my bank account have the sufficient amount for this transaction. I humbly request you to see through the problem and fix it as soon as possible your's truly, jayashri

Pnr number [protected] /
Irctc transaction id [protected],
Date of cancellation of e-ticket/date of failure of e-ticket booking: 10-dec-2018
Refund processing date: 11-dec-2018
Refund amount: 4955.0
Refund reference no:[protected]
Payment option used : rupay card (Powered by kotak bank) (Credit_card)
Booking reference no:[protected]
=

Pnr number [protected] /
Irctc transaction id [protected],
Date of cancellation of e-ticket/date of failure of e-ticket booking: 10-dec-2018
Refund processing date: 11-dec-2018
Refund amount: 4955.0
Refund reference no:[protected]
Payment option used : rupay card (Powered by kotak bank) (Credit_card)
Booking reference no:[protected]

I tried to book a tatkal ticket for circar exp (17643) from mas to rjy on[protected] for journey date[protected].

I filled all the details and dates and proceeded to payment section.

Amount debited: 910.98

Train : circar exp (17643)

Journey date :[protected]

Journey : chennai central (Mas) to rajahmundry (Rjy)

Payment mode : phonepe through credit card.

Transaction id : [protected]

Payment status : pending from bank end

Failure reason : no response from bank.

While registering email i had given the wrong email id... My user id yogeshwari_9...
The wrong email id typed is sun. [protected]@gmail.com but my correct email is sun. [protected]@gmail.com.. I m not able to access the otp... Kindly change my email id n help me out please. Please help me... I have been trying to resolve it from past two days... Help me please... If it get resolved faster i would be really happy

When i was registering in irctc then i have submitted wrong email id that is [protected]@gmail.com. So my user id is not verified through email id. My correct email id is [protected]@gmail.com and i have to verify through this id my no i already verified. So kindly help me with this problem as soon as possible. I am opening my irctc account it is showing with verification of wrong email id. Please correct it.

Pnr [protected]
Pnr [protected]

Above mentioned pnr's i just cancelled, but i refund amount is very less. For [protected] full amount is 210 and refunded is only 90rs. And for [protected] transaction amount is 380 and refunded is only 140. Hard earned money is being looted by the government/irctc i don't know. I would like to ask for justification. I have this government for looting people like this.

Thanks and regards,

Hello,

I have booked a ticket from Lucknow to New Delhi Via Farakka Exp (13483). The traveling date was 10th Dec 2018. The train was supposed to come on 7:00 pm, 10th Dec 2018, but instead of that train came by 4:00 am, 11th Dec 2018.

The train was more than 7 hours late on Lucknow and I filed a TDR but now the status of TDR shows CR REPUDIATE.

Please assist refunding my money filed by TDR.

Details of the ticket are mentioned below, please see the attachment also.

PNR Number : [protected]
Transaction ID : [protected]
Train Name : FARAKKA EXPRESS
Train No .: 13483
TDR Filing Date : 11-Dec-2018 12:01:37 HRS

Kind Regards,

Mayank

I booked a train ticket on 18 the december
In irctc through razorpay payment
On 18-12-18 to vpa razorpay. [protected]@sbibank (Upi ref no[protected].
On that time the payment was successful i thought the ticket is being booked
But it was not booked and showing payment pending from bank end.
I lost the priority in booking there was no intimation also very worst razor pay

I have cancelled a ticket on 24/11/18 having journey dated 26/11/18 from hwh to ndls (Train no. 12301), pnr-[protected], cancellation id - [protected]. But i haven't received the refund yet. It's more than 20 days now and i haven't received my refund. I have talked to the customer care but they are noe responding at all and they are not giving utr no. Or any other document that can be shown to the bank for tracking my refund... It's to much annoying that such a scan is going on bank is saying contact to irctc and irctc is saying contact to bank... And i am stuck between bank and irctc for my refund... Take the necessary course of action or i will file rti against irctc.

This complaint is with reference to the failed transaction id- [protected]

An amount of Rs.1805.98 has been deducted from my SBI account despite of the transaction getting failed. I am yet to receive the refund. This is horrendously frustrating.

PFA (Please Find Attachment).. Screenshot for reference.

Regards,
Amartya Sinha,
Contact no.- [protected]
Alternative contact no.- [protected]