Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Now a days some of the express trains are halt at begumpet railway station, hyderabad. The station has got no display boards so far to know the train's coach position on the platform. This is an immense punishment to elders and many others to chase and get into the train and reach to the allotted seat. Despite of reaching the station an hour before, the chase is inevitable. These express trains are playing and halt from quite long time. Its...

In my life ever the most corrupted department i have come across is indian railway department with worst customer care. I had booked a flight and cancelled it but i never received the refund amount. When contacted multiple times, they never responded properly. Please never ever book a flight ticket through irctc. Don't believe on their customer care. Ticket id : 171240.
Transaction id :[protected]. Doesn't matter whichever government...

Sub complaint :*
Food quality
Less quantity
Overcharging (Catering)

Late service

Incident date :*
27/10/2018 14:00
Date format dd/mm/yyyy hh:mmincident time help
Complaint against the staff :
Pantry staff

Pnr no.) : *
[protected]
Or

Train no. : *
Mas duronto exp (12270)
From station :
Nizamuddinbr...

I had an eticket vide pnr no: [protected] from bilaspur to tatanagar of 31.10.18.
The train was running 5hr+ late therefore i did not travel.
The chart had been prepared.
Therefore, as per regular practice i wanted to file tdr but the irctc website gave an option "you are eligible for cancellation".
So i did so. There was no information about refund amount during the process but when it was completed, i got an information...

I was booked my ticket via irctc app from dwarka to rajkot pnr no. [protected] train no. 59208 ticket no. 50 n 51 for mr. Dhaval yadav and mrs dimple yadav. This train was cancelled by indian railways but i was not received my refund. Also i had word with irctc call center thay ask me same train was runned. Please check with india railways dwarka station and confirm... Release my refund on top priority...

Any issue call me......

Train no. 12260, passenger 2 person, rac, berth a2, 47.
Train dy supritendent not providing berth even though i'm with family and 2 years old baby girl.
Hence request for berth as it is overnight journey. Please extend my concern to deptt as vacant berth shall not be sold for money as usually tte does.
Date of journey 9.11.18.
Regards,
Hair shankar singh.
Alka singh....

Hello,
Sir/mam

Its all most 15 day pass from the date of booking.
But as its was a fail transaction my money is not refunded to my account
I talked about this matter to my bank.They said refunded has not been initiated from IRCTC

And one more this customer care are also not taking care of me..
They are ignored me......

A bottle of packaged drinking water was over charged @ rs.20. The mrp was rs.15. It was sold by a railway pantry staff on 9th nov'2018 on secunderabad-howrah bound train. Other details are as follows :
Train no. : 18646
Coach no. : b4
Doj : 09/11/2018
Product batch no. : 310
Bar code no. :[protected]
I want the refund of excess amount & pls make sure that no one will be charged beyond mrp.
I...

I tried to book a ticket on irctc mobile app, but it failed after money got deducted.
I was assured to be given my money back within a week but money is still not credited in my account.
Details of my ticket:
Transaction id: [protected]
Lichchavi express (14005)
Date of booking:24 oct 2018
Name: shashank singh...

Dear concern,
I have booked a ticket from Irctc login site.this ticket was booked on my pan card n payment was also done from my icici account. That pnr details was shared on my mobile no. Only. I was trying to cancel the ticket whenever it was in waiting list. I have dropped the mail regarding that issue but executive did not given any confirmation regarding my complaint. When I called them again regatta refund then they confirmed...

Im using my irctc user id for more than 7years my user name is dineshganu, i have registered the e-wallet with the link of this account, unfortunately last month i booked and i have crossed my monthly limit to book the e-ticket so that i got a message that if you add your aadhaar you can be eligible for book upto 8tickets permonth. By that sms i tried to update my aadhaar suddenly i got a message that your account got suspended. How it is...

On november 1st 2018, I first booked a ticket of train no:-12451, on irctc that didn't met my criteria, I wasn't satisfied with the berth position. so I cancelled the ticket(refund amount of this ticket is not refunded)
and
tried to book another ticket it failed to book but it deduced balance from my bank. (refund amount of this ticket is also not refunded)
on my profile page of irctc it says or at least it is written...

There is a provision to cancel eticket with in 4 hrs of scheduled departure and file tdr to get amount refunded incase of late running train. I had a reservation in 18422- all puri express on 4th nov, 2018 from sambalpur. On that day train was running late for more then 4 hrs and i have to travel to bhubaneswar to catch my flight which is there at evening on 4th nov, 2018. So to catch my flight i cancelled my train ticket with pnr:- [protected]....

Dear sir, I created irctc account November 2. When I try to verify my mail ID and phone number the page isn't loaded. After that I tried many times to sign in but it's showing invalid. And I try to create new account with the same mail ID and phone number, but it's also showing Invalid. Please check the issue and give me a suggestion sir.

Mail and phone number

[protected]@gmail.com
[protected]
br...

I had booked tickets for sampark kranthi (12217) for 9 nov 18 but due to such problems in irctc app the tickets were booked for 9 oct 18 instead of 9 nov 18 and i had known about it few days before the actual date of my journey 9 nov 18 and i found that tickets were for 9 oct 18 and i got all tickets wasted and didn't travel on that date. I request you to give a refund for my tickets as soon as possible....

I tried booking tatkal tickets for my parents today through irctc. Once at 10 for ac which got completed and i got waitinglist tickets. Then at 11 in same train for sleeper. During both the transactions, site was extremely slow and loading data was taking a long time. When i clicked on net banking payment option and selected bank name, i never got the next page. Page refreshed each time to bring me back to the same option. Despite saving...

Sir/Mam,
I tried to book a ticket from IRCTC in indore Dehradun exp (14317) on 2/11/2018 but due to some issue Rs.500.49 got debit from my account and the ticket was not booked.The Irctc shows failed transcation (Pemding from the bank end) and "TO TRANSFER UPI/DR/[protected]/IRCTC/YESB/IRCTC@ybl/pay" in statement's discription So kindly look into this.

Order Id :[protected]
Date :02 November 2018
Message...

Tdr was filed on 12 oct 2018 from tambaram to srirangam in hwh tpj express due to train running late by more than 3 hours. Still amount was not refunded.

Pnr number : [protected]
Registration no [protected]
Train name : hwh tpj express
Transaction id :[protected]

Could you please let me know the status and why amount was not refunded yet....

This is the second time i am writing regarding the refund of money. It has already been many days since i have booked the tickets. Its really a matter of concern. The money is not refunded yet. I have booked tickets on irctc on 27th october. They informed me that they have refunded the money. But the amount of rs.1245 have not been refunded to my bank account yet. Please look into this matter as soon as possible. I hope that the needful will...

User name:-SITAL ngp
M.no.[protected]
I am not able to login irctc becouse irctc send otp in my old gmail id, my old gmail id is crash or close i want change my Gmail id in registered. On irctc because old Gmail id not working
Old id:[protected]@gmail.com
New id:[protected]@gmail.com
(I problem in login because otp is generated in old id)
So please send otp in my registered mobile no please help...