Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I was traveling from Ambala to Chandighar
on 04/12/2018. I had express ticket and I was traveling in super fast train (Paschim Express).I had enquired at Ambala and he said the express train is coming. At chandighar railway station TTE checked the ticket and said you are traveling in super fast train with express ticket and will be penalized with a fine. He asked me to pay RS 300 as fine and on request he agreed on 200 not less than this.When I checked the fine receipt at home the littering charge is mentioned on the receipt.So I need to know is this the correct way to charge the fine of your choice.I should not be charged more than the ticket rate difference between express and super fast i.e RS 10 in this case.

-date of incident :[protected]
-today iam trying to login on your website irctc through my user id and password which is i remembered last time but i was unable to login. I tried to reset but it is asking mobile otp which not working currently.

-my user id : rambli

-my old moblie number :[protected] not working.
-working mobile numer :[protected]
-my email id: ram. [protected]@yahoo.com

-please reset my password as soon as possible.

I tried to book a ticket from nzm to bdts on 29/nov/2018 ticket was not book but the amount of rs 1033.23 got deducted from my account on ticket charging rs 1005.

I got the message from the irctc.co.in that ticket not booked transaction failed due to the declined transaction by bank.

Its been around 4 days nothing have been initiated by the bank. Please do register the complain and act immediately.

Transaction id: [protected]
Booking date: 29-nov-2018
Journey date: 28-dec-2018
Status: not booked

Name - irinakobeliatska irctc user id - irakobelia mobile no - [protected] i have mistaken in my irctc registration by entering the wrong email id. Wrong id i have entered is [protected]@gmail.com my original correct id is [protected]@gmail.com kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself

I had booked a tatkal ticket on 1st nov for train on 2nd nov, the ticket was in (Tqwl) tatkal waiting list. According to the attachment i received from irctc themselves, the current status of my ticket registered with them is tqwl66, and when i ask for a refund for my ticket from irctc. The customer care tells me that the refund won't be processed and the ticket was confirmed. I am attaching a screenshot of my railway ticket status, i got from irctc on 25th of nov. I have already mailed them twice or thrice but it was of no help.

Dear sir..
I canceled some tickets. But refund amount is still not credited in my account. The transictions are made through zaakpay pg & paytm m but they are yet to be credited to my account. Tickets detail are here..
Pnr no.
[protected]
[protected]
[protected]
[protected]

Ixn id
[protected]
[protected]

Please do needful
Regards
Keshav kunal

Dear sir/ mam,
I have booked a ticket from mathura to surat in gorakhpur bandra suvida but transaction failed & amount deduct from my bank account. After one week i have following to irctc for our payment refund status than irctc reply to me send mail to [protected]@irctc.co.in and since 21st nov 2018 to till i have send 3-4 mail along with bank statement yet irctc did not refund my payment so need your help for refund amount details mentioned below:-

Irctc transaction id [protected],
Amount of rs. 4845.0
Date of cancellation of e-ticket/date of failure of e-ticket booking:10-nov-2018
Refund processing date:11-nov-2018
Refund amount:4845.0
Refund reference no:rfnd_bkbuntmb3uoxxm
Payment option used : debit card

Hello i am mudit shrivastava, i was travelling from ndls at date of[protected]
When i reached to ticket vending machines all are under service rest two of them are working where one support employee asked me to charge extra from normal price. This kind of corruption is untolerable in country.
I expect from the irctc to take legal action against this.

आदरणीय महोदय,
मै अजय सिंह, 62 बटालियन सीमा सुरक्षा बल जम्मू एवं कश्मीर में तैनात हू, श्रीमान अक्टूबर महीने की छुट्टी के दौरान मैंने IRCTC से टिकट बुक किया था, टिकट कन्फर्म न होने की वजह से मुझे ओ टिकट रद्द करनी पड़ी, जिसका ₹960.00 IRCTC द्वारा मुझे लौटना था लेकिन आज दिनांक तक नहीं लौटाया गया जिसके संबंध में मैंने कई बार e-mail इत्यादि किए उनके द्वारा बैंक खाते का स्टेटमेंट मांगा गया मैंने ओ भी जमा कराया पर कोई फायदा नही हुआ। मेरे द्वारा बुक किए गए टिकट का विवरण इस प्रकार है:
PNR Number [protected],
रद्द की तारीख:19-Oct-2018
लौटाई जाने वाली रकम:960.0
कहा से कहा तक: इलाहाबाद से जम्मू तवी तक
ट्रेन नंबर: 18101, जम्मू तवी एक्सप्रेस

I've booked the tickets for to and got cancelled due to some reasons.
I haven't received the money yet to my account.

Ticket details
1)
Transaction id: [protected]
Cancellation/refund id: [protected]
Pnr number: [protected] train no: 11021
Train name: tirunelveli exp. From station: dadar (Dr) to station: belgavi (Bgm)
Date of journey: 20/11/2018 class: sl

Date of booking: 08/11/2018 total ticket fare: rs 660.00

Refund details
Cancelled date: 19/11/2018 refund amount: rs 540.00 refund status: refunded
Receipt number: _ refund date: _

Approved: approved for refund refunded: refunded in account
Sent for refund: refund instructions given to bank

My name is hussain my user name "bawajanhus" my mobile number (8682*76) and while trying to apply for irctc a/c by mistake i did not write my complete email id

Wrong email id : ([protected]@gmail.com)

My correct email id is "[protected]@gmail.com"
Please correct my email id in order for me to verify successfully.
Thank you

Irctc i'd - kauwa_30

I have booked one ticket on 7 december 2018 from badshanagar (Bnz) to ballia (Bui) from my sbi debit card atm with pnr no:[protected] and transaction id: [protected]
Of cost rs.530 plus rs. 0.98 for insurance.

But money has been deducted twice (530+0.98+530+0.98) from my account.

Please look into the matter and refund the money as soon as possible

Hello sir,
I have booked a ticket from chennai central to tiruppur for the journey on 16 november 2018. With transaction id [protected] using irctc account name: vigneshviya, booked on 11 november 2018. The amount rupees 170 was debited from by bank account but the ticket was not booked and marked as failed transactions but my money was debited and credited on your account as per the statement for bank. So please check my query and refund me the amount as soon as possible.

Transaction id [protected]
Irctc account name: vigneshviya
Bank account number:[protected]

Hi team,
My train was cancelled due to which i was unable to travel. I asked about cancellation of ticket at [protected]@irctc.com, executive mentioned that it will be automatically credited to your account and no need to cancel the ticket. It's been more than 25 days but refund is not credited.
Here are ticket details:

Pnr number [protected] /irctc transaction id [protected], an amount of rs. 150.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking: 05-nov-2018
Refund processing date: 06-nov-2018
Refund amount: 150.0

Please refund the amount asap.

Thanks,
Alok mohata

Sir,
I was a passenger on 26 oct 18 from ambala 1700hrs to new delhi 1930hrs on kalka shatabdi train 12006 with pnr [protected]
And on same day from new delhi 1030hrs to cuttack 0350hrs (27 oct 18) on purusottam express with pnr
[protected].
On 25 oct 18 train kalka shatabdi 12006 reached at new delhi at 1045hrs and purusottam express started at 1030 hrs.
On the journey day 26 oct 16 the train reaching time at new delhi was 1020 (Scheduled) (1040) reached but my next train on same day was 1030 hrs so i cancelled the ticket as the time for changing from one train is very less.
Irctc is not taking my case and my tdr was repudiate
Sir please consider my case and suggest me as per your guidance.

Used google tez to references :-

Date :- 17 nov 2018; 11:14 am
Google transaction id: cicagkdco6hrtw
Upi transaction id:[protected]
Amount: 440.49

The transaction was successful from my end but no ticket was booked. Not a problem but my money has not been auto refunded.

The irctc id is puran198
It was used to configure the ticket and when payment was done through my upi it got successful but no ticket issued.

Please provide a speedy resolution.

The train 7603 (Kcg-kjm) reached the destination (Kjm) 4 hours 45 minutes late on 26- nov-2018. It is supposed to reach krishnarajapuram by 6:00. But it reached at 10:45, because of which i could not reach my work place on time and was forced to take a leave. I frequently travel by this train and noticed that this special train never reaches its destination on time. This causes great difficulty for all the employees on monday mornings, who should be heading to work. I would like to lodge a complaint against the train timings - constant failure of the related crew to meet the schedule. If indian railways could not stick to the scheduled timings, please change in the train time table. (Displaying scheduled arrival as 10:00 could be helpful). It is shameful that the train has never reached krishnarajapuram by 6:00 even for once, from the day it was introduced. My humble request for indian railways — please do not fool passengers with lousy time tables. That seriously effects our work hours.

Paid for things and the items weren't delivered at the expected date. Couldn't wear the things i ordered for the occasion due to delayed delivery and pathetic customer service, this app is waste of money, no customer support email id and no response to calls, the number on website doesn't work. Worst service paid for things and the items weren't delivered at the expected date. Couldn't wear the things i ordered for the occasion due to delayed delivery and pathetic customer service, this app is waste of money, no customer support email id and no response to calls, the number on website doesn't work. Worst service

Sir,
I used upi transaction through paytm for recharging r wallet o[censored]ts mobile app (Under irctc) on 25th november 2018. But at first and second attempt money is not credited to my r wallet. Later bank statement shows money debited twice 100x2 rs.200. Money debited from bank account twice but it is not credited in r wallet for two transaction. Uts app registed mobile number [[protected]].
Kindly do the needful.
Thanking you.
Yours faithfully

Sourav ghosh

Hi,

Booked ticket on irctc on 11-nov-2018 using sbi net banking pay amount debited inr 3865 but irctc website showing payment pending from bank end, i inquired at my bank and they confirmed that money has been debited and there is no problem at bank end. Irctc anyway unable to say anything as their system is always problematic. Kindly confirm as neither i am able to book new ticket nor i am able to get the status of the booking. The message revived from my bank as below:

Tank you for using state bank internet banking. Reference no. For irct railway ticket book transaction of rs 3877.78 debited from a/c *8222 on 25-nov-18 at 10:34am is igaevfmmt3.@