Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Sir
I have booked a wait list tatkal ticket and canceled before chart preparation the ticket having PNR No.-[protected] has been cancelled on 3/11/2018 amount of Rs. 425/- refunded by IRCTC but wallet balance yet not credited for paytm transaction ID No.[protected].

Please do the needful action against this problem
Yours faithfully
Jijil anand

I had done a ticket to dhanbad on 13th nov 2018 and i cancelled it on the same date but still yet i not get my money back in my account

Note: this is the detailed of my booking

Pnr number: [protected]transaction id: [protected]
Train number/name: 12322 / kolkata mailbooking date: 13 nov 2018
From: jabalpur (Jbp) 03 dec 2018 to: dhanbad jn (Dhn) 04 dec 2018 06:44 hrs
Ticket type: e-ticketvikalp status: no
Boarding station: jabalpur (Jbp) date of boarding: 03 dec 2018 13:20 hrs
Booked from: irctc website

Hello Sir,

I am sending you my daughter's latest bank account statement from the date of booking to till date which is in the attachment & also the screenshot of return journey whose ticket booking was unsuccessful on IRCTC website.

I booked the tickets on 16-Nov-18 for going to Haridwar on 28-Nov-18 and returning to Bharuch on 1st- Dec-18 did the payment through my daughter's debit card of Bank Of Baroda. As you can see in the passbook statement of Bank Of Baroda both the amount is debited from the account. but the return tickets payment is not credited to the account till date as the return journey tickets were not booked and showed status 'pending from bank end'.
I did booking through this email id only. We have to go to Haridwar on an urgent basis and I am a senior citizen. it is already on the waiting list. My Booking transaction id is [protected] & User ID is -omshri28 on IRCTC website.IRCTC representative said the ticket was not booked so the amount may not get debited I showed him the bank statement.
I contacted both IRCTC & Bank OF Baroda but both are not responding to my complaint. I request you to please look into the issue and please refund my amount soon.
My contact number is[protected]/[protected]

Regards,
PN Srivastava

I with my younger brother supposed to travel from jat to dli vide our confirm ticket having pnr no.[protected] through shalimar express train no. 14646 scheduled at 09 pm, were informed by vkiramsa (Irctc message informing system) at 03.02 pm on same day that the said train has been cancelled due to unavoidable circumstances. Subsequently, we took alternate arrangement to travel from jammu to delhi. While travelling i got again a message from vkiramsa (Irctc message informing system) at 08.59 pm that train is running in normal position but due to earlier message we had already taken alternate way and it was almost impossible to any one to catch the said train in just a span of 1 minute.

I suppose to have refund of my full amount of tickets in above circumstances.

I have tried to book ticket to thane (Mumbai) on 13/11/2018 and the amount rs.1715.98 has been debited from my account but no tickets were issued and the amount has not yet been credted to my account so far.
The transaction details are furnished below.
Transaction id [protected] for rs.1715.98 dated 13/11/2018 from calicut to thane. Passengers m. J. Philip 65 year and marykutty philip 63 year tain no.16346
Kindly resolve the issue at the earliest.

Yous faithfully
M. J. Philip

I have tried to book ticket to thane (Mumbai) on 13/11/2018 and the ticket amount rs.1715.98 has debited from my account but ticket has not issued. I have checked with irctc site for refund details and it is shown the amount has received from my bank but it is not yet credited so far. Usually it takes 3 to 4 days for refunding the amount but already 6 days has elapsed till dates. Kindly look into the matter and credit the amount at the earliest.
My transaction details i s given below.
T id [protected] rs.1715.98 dated 13/11/2018 train no.16346 passenger name : m. J. Philip 65 year and marykutty philip 63 year

Faithfully m. J. Philip

Ive booked the ticket and cancelled it due to some reasons.
I haven't received the money yet to my account.

Ticket details
1)
Transaction id: [protected]
Pnr number: [protected] train no: 13021
Train name: mithila express from station: howrah (Hwh) to station: raxaul (Rxl)
Date of journey: 3 nov 2018 class: 3a

Date of booking: 6 jul 2018 total ticket fare: rs 1000

Refund details
Cancelled date: 31 oct 2018 refund amount: rs 810 refund status: refunded
Refund date: 1 nov 2018

Whoever thought of adding this 'disha'.. A online assistant.. Is a very stupid person. This keeps popping on the mobile screen while booking ticket on mobile and does not gets closed by clicking the close button several times... Which makes entering correct credentials to log in a very tough task.. One needs to enter user id & password twice or thrice to successfully log-in... Due to which rail ticket booking on mobile has become more time consuming & irritating

I not received my refund amount. Refund id - [protected], train 12296- sanghamitra exp., journey date 10/11/2018, cancellation date 10/11/2018, booked through irctc app, in my irctc mobile app its showing as refunded in my account but i not received any amount rs. 2100/-, total fare for my ticket is rs. 2165/-, refund amount is rs. 2100/- which i not received yet.

My name is urvashi mishra. I try to book a ticket from irctc but was unsuccesful. Kindly help me to get the refund from irctc. Below are the details:

Transaction id:[protected] transaction date:10 nov 2018
Harpalpur (Hpp) to h nizamuddin (Nzm)
Transaction amount: 1130.0
Payment status: late response from bank on 10 nov 2018
Payment failure: no response from bank

Train name: kurj nzm exp train no.:22447
Boarding station:harpalpur boarding date: 11nov2018
Quota:tatkal (Tq) class: third ac (3a)

I booked 3 tickets routing from Dadar (DDR) to Samakhiali (SIOB) dated 10/11/2018. And also return tickets from Samakhiali (SIOB) to Dadar (DDR) on 11/11/2018.
But i cancelled 3 tickets dating 10/11/2018 & 1 ticket dating 11/11/2018. Here are tge details of the tickets:

Date of booking: 17/09/2018
Date of journey: 10/11/2018
Train No: 19115
PNR No: [protected]
No of tickets booked: 3
No of tickets cancelled: 3
Date of cancellation: 08/11/2018
Amound of refund: Rs. 960
Destination: Dadar to Samakhiali

Date of booking: 17/09/2018
Date of journey: 11/11/2018
Train No: 19116
PNR No: [protected]
No of tickets booked: 3
No of tickets cancelled: 1
Date of cancellation: 08/11/2018
Amound of refund: Rs. 320
Destination: Samakhiali to Dadar

This is my 3rd complain about not receiving the refund on time. Please do something about it asap.
Thankyou.

Sir train no 12511 date 16/11/2018 caterer will sell veg lunch in 120 Indian rupees. All qty in food is less than other train service. We are not understanding how to increase the rate of veg lunch. other train vej lunch rate is not more than 90 rupees.my pnr is [protected].Sir please take necessary action against this train caterer service. We are always facing this type of problems.

Dear Sir,
I added Rs. 1100 in my UTS R-Wallet of IRCTC on November 16, 2018 through my SBI debit card. The money got deducted from my bank but not added in R-Wallet of SBI. I made the payment at 09:13 am on November 16, 2018. Kindly look in the matter and provide me refund as soon as possible. Also the customer care department o[censored]TS is not replying properly. I have attached all the proofs.
Thanks a lot
My details:
Contact No. : [protected]
Email-id : [protected]@gmail.com

I am not recieved refund from irctc for cancellation of tickets from shri ganganagar (Sgnr) to bhopal (Bpl) dt. 30.10.2018 & date of cancellation 26.10.2018 trnz id: [protected] train no. 12486 pnr: [protected], booking amt. Rs. 540.68 after cancellation amount to be recieved:- rs. 420.00, but not recieved till date. Name: omprakash chhugani, age - 25 years, male.

I had filed the tdr as the train was late for more than 3 hours at our boarding station. We don't want to travel in delayed train and hence we took alternative path to reach the destination. So all below condition satisifies:
1. Train was late for more than 3 hours at our boarding station.
2. We did not travel by the revervation/train.
3. Tdr was filed within 2 hours.
There is no reason provided for the tdr rejection. Looking for the refund or the valid reason for rejection.

Details:
Pnr: [protected]
Journey date: 09-nov-2018
Tdr reason : train late more than three hours and passenger not travelled.

Tdr status : cr repudiate

Sir, i juat cancelled my ticket and its about 1 week i can't get refund pnr [protected] and transaction id [protected]
Settlementid [protected] rfnd amt 1605.0 sir plz help me i can't get my money plz help me to get my money back...
Ticket id:-2186873
Train no -12450
Journey date - 9- nov-2018
Cancelled date -9- nov-2018
Irctc shows me that he gives me refund but actual refund not goes to my account plz help me sir

I booked 3 ticket from ludhiana to panipat in 12716/ASR NED EXPRESS on 14th november and payment was done by sbi debit card but in ticket status it shows payment pending from bank end i am confuse its cancelled or process going on
Transaction ID-[protected]
Reservation ID: [protected]
Train No./Name: 12716 / ASR NED EXPRESSTicket Type: E-ticket
From: LUDHIANA JN (LDH)08 Dec 2018 To: PANIPAT JN (PNP)08 Dec 2018 00:00 Hrs
Booking Date: 14 Nov 2018Vikalp Status: No
Boarding Station: LUDHIANA JN (LDH)Date of Boarding: 08 Dec 2018 00:00 Hrs
Quota: GENERALClass: SL
Ticket Charge: 496.47Service Charge: 0.0
Bank Name: State Bank of India

Hi,
Since 3days, i am unable to login to irctc website account on desktop. But i am able to login through mobile app. It says "bad credentials" i have tried changing the password. The new password is working on irctc mobile app but not working on the website. I have tried clearing off my cookies, cache & tried from another browser too.

User id: anudeepr
[protected]

On 15th november 2018 i booked a tatkal ticket from chhapra to sealdah station from my debit card. Amount is diducted but ticket is not done and i had got a massage on my phone :your account is debited with inr 440.00 on[protected]:06:47
Info:pur/irctc/delhi/irctc/seq no 899841. Call [protected] (If in india) if you have not done this transaction.

My pnr -[protected] cancelled on 27 oct 18 and received sms that re fund process ed on 29 oct 18 and will be credited in 6-7 working daya.
But after 20 working days also re fund not credited to bank.
I went to bank but no refund txn id [protected] received at bank.
I complaint to irctc vide ticket no. 2104730 and 2150963 but no action taken by irctc
Please process my refund of rs5320.