Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I not received my refund amount. Refund id - [protected], train 12296- sanghamitra exp., journey date 10/11/2018, cancellation date 10/11/2018, booked through irctc app, in my irctc mobile app its showing as refunded in my account but i not received any amount rs. 2100/-, total fare for my ticket is rs. 2165/-, refund amount is rs. 2100/- which i not received yet.

My name is urvashi mishra. I try to book a ticket from irctc but was unsuccesful. Kindly help me to get the refund from irctc. Below are the details:

Transaction id:[protected] transaction date:10 nov 2018
Harpalpur (Hpp) to h nizamuddin (Nzm)
Transaction amount: 1130.0
Payment status: late response from bank on 10 nov 2018
Payment failure: no response from bank

Train name: kurj nzm exp train no.:22447
Boarding station:harpalpur boarding date: 11nov2018
Quota:tatkal (Tq) class: third ac (3a)

I booked 3 tickets routing from Dadar (DDR) to Samakhiali (SIOB) dated 10/11/2018. And also return tickets from Samakhiali (SIOB) to Dadar (DDR) on 11/11/2018.
But i cancelled 3 tickets dating 10/11/2018 & 1 ticket dating 11/11/2018. Here are tge details of the tickets:

Date of booking: 17/09/2018
Date of journey: 10/11/2018
Train No: 19115
PNR No: [protected]
No of tickets booked: 3
No of tickets cancelled: 3
Date of cancellation: 08/11/2018
Amound of refund: Rs. 960
Destination: Dadar to Samakhiali

Date of booking: 17/09/2018
Date of journey: 11/11/2018
Train No: 19116
PNR No: [protected]
No of tickets booked: 3
No of tickets cancelled: 1
Date of cancellation: 08/11/2018
Amound of refund: Rs. 320
Destination: Samakhiali to Dadar

This is my 3rd complain about not receiving the refund on time. Please do something about it asap.
Thankyou.

Sir train no 12511 date 16/11/2018 caterer will sell veg lunch in 120 Indian rupees. All qty in food is less than other train service. We are not understanding how to increase the rate of veg lunch. other train vej lunch rate is not more than 90 rupees.my pnr is [protected].Sir please take necessary action against this train caterer service. We are always facing this type of problems.

Dear Sir,
I added Rs. 1100 in my UTS R-Wallet of IRCTC on November 16, 2018 through my SBI debit card. The money got deducted from my bank but not added in R-Wallet of SBI. I made the payment at 09:13 am on November 16, 2018. Kindly look in the matter and provide me refund as soon as possible. Also the customer care department o[censored]TS is not replying properly. I have attached all the proofs.
Thanks a lot
My details:
Contact No. : [protected]
Email-id : [protected]@gmail.com

I am not recieved refund from irctc for cancellation of tickets from shri ganganagar (Sgnr) to bhopal (Bpl) dt. 30.10.2018 & date of cancellation 26.10.2018 trnz id: [protected] train no. 12486 pnr: [protected], booking amt. Rs. 540.68 after cancellation amount to be recieved:- rs. 420.00, but not recieved till date. Name: omprakash chhugani, age - 25 years, male.

I had filed the tdr as the train was late for more than 3 hours at our boarding station. We don't want to travel in delayed train and hence we took alternative path to reach the destination. So all below condition satisifies:
1. Train was late for more than 3 hours at our boarding station.
2. We did not travel by the revervation/train.
3. Tdr was filed within 2 hours.
There is no reason provided for the tdr rejection. Looking for the refund or the valid reason for rejection.

Details:
Pnr: [protected]
Journey date: 09-nov-2018
Tdr reason : train late more than three hours and passenger not travelled.

Tdr status : cr repudiate

Sir, i juat cancelled my ticket and its about 1 week i can't get refund pnr [protected] and transaction id [protected]
Settlementid [protected] rfnd amt 1605.0 sir plz help me i can't get my money plz help me to get my money back...
Ticket id:-2186873
Train no -12450
Journey date - 9- nov-2018
Cancelled date -9- nov-2018
Irctc shows me that he gives me refund but actual refund not goes to my account plz help me sir

I booked 3 ticket from ludhiana to panipat in 12716/ASR NED EXPRESS on 14th november and payment was done by sbi debit card but in ticket status it shows payment pending from bank end i am confuse its cancelled or process going on
Transaction ID-[protected]
Reservation ID: [protected]
Train No./Name: 12716 / ASR NED EXPRESSTicket Type: E-ticket
From: LUDHIANA JN (LDH)08 Dec 2018 To: PANIPAT JN (PNP)08 Dec 2018 00:00 Hrs
Booking Date: 14 Nov 2018Vikalp Status: No
Boarding Station: LUDHIANA JN (LDH)Date of Boarding: 08 Dec 2018 00:00 Hrs
Quota: GENERALClass: SL
Ticket Charge: 496.47Service Charge: 0.0
Bank Name: State Bank of India

Hi,
Since 3days, i am unable to login to irctc website account on desktop. But i am able to login through mobile app. It says "bad credentials" i have tried changing the password. The new password is working on irctc mobile app but not working on the website. I have tried clearing off my cookies, cache & tried from another browser too.

User id: anudeepr
[protected]

On 15th november 2018 i booked a tatkal ticket from chhapra to sealdah station from my debit card. Amount is diducted but ticket is not done and i had got a massage on my phone :your account is debited with inr 440.00 on[protected]:06:47
Info:pur/irctc/delhi/irctc/seq no 899841. Call [protected] (If in india) if you have not done this transaction.

My pnr -[protected] cancelled on 27 oct 18 and received sms that re fund process ed on 29 oct 18 and will be credited in 6-7 working daya.
But after 20 working days also re fund not credited to bank.
I went to bank but no refund txn id [protected] received at bank.
I complaint to irctc vide ticket no. 2104730 and 2150963 but no action taken by irctc
Please process my refund of rs5320.

Sir,
While I am trying to recharge my r wallet it takes two times to add money but got recharged only once and the money got debited from debit card two times.
So I humbly request you to initiate the process of refund money which got deducted from my bank.
Thank u sir.
So i here by provide my account details
Ac id:Sai3122
Please make actions fast and kindly reply.

Sir, i one of my nearby shop keeper used my pan, aadhar n made irctc id at that time we used to be friends, but now a days i don't want him to use irctc id in my name, so i want to decativate irctc id used by him as soon as possible, he is using my pan, aadhar, so i don't want him to be used anymore. He bought irctc id under the smartshop, and his shop name is homelite.

Sir i had done transaction through irctc connect app for booking train ticket on 07/08/18. Through net banking. My account is debited with sum of rs 676.80/- same time but e-ticket not generated.
My money is not refunded till date. I have tried to call irctc customer care but not they replied that your money is not credited in irctc.

Date of booking-07/08/2018
Transaction id-[protected]
Amount-676.80/-
Mode of transaction-via net banking
Bank-sbi
User i'd irctc connect-mujjain985

I had booked tickets on irctc portal on 29.10.2018 for the journey from
Shegaon to pune jn by using my visa card gateway axis bank. The transactions were failed and refund generated on 29.10.2018. However refunded amount has not been credited still in my account with bank of india
I have detailed the particulars of transactions as under

Trans. And refund id: [protected] amount - 2251.96
Dt.29.10.2018 trains no.12136 shegaon-pune journey dt. 12.12.2018

Trns. And refund id: [protected] mount-1125.98
Dt.29.10.2018 trains no.12136 shegon-pune journey dt.12.12.2018

Status shown :refunded but not credited to my account

Visa card - bank of india through axis bank

Dear sir/madam

I have booked the e-ticket through on line but now user id has been freezed hence request you to kindly consider the e-ticket cancellation request.

The ticket has been booked from delhi to jodhpur and vice a versa.

My user id is sujeethzb under which ticket has been booked.

Pnr no. - [protected]

Vineet gupta 37
Parul gupta 36
Priyanshi gupta 9
Devasmi bhatia 6
Smita nair 37
Devesh bhatia 38

Pnr no. - [protected]

Vineet gupta 37
Parul gupta 36
Priyanshi gupta 9
Devasmi bhatia 6
Smita nair 37
Devesh bhatia 38

I am unable to log in my old mail id and my old mobile number is also changed hence request you to kindly mail me on my official mail id sujeet. [protected]@icicibank.com. And mobile number [protected]

I checked the bank statement but there is no credited entry for refund. Kindly look into the matter personally and credit the same in my bank account as early as possible.

Pnr numbers:

1) [protected]
2). [protected]
3). [protected]
4). [protected]
5). [protected]
6). [protected]

More than 15 days lapse but till date the amount not credited in my bank account.

My one is [protected] and was traveling from chennai to pune.in the morning i took 2 idly and 2 vada costs rs.40. Both vada and oldies were very small in size and bad taste. Sambar was like child water without any taste.
At lunch i took meals costs rs.120 which is like a price of star hotel. The food is not even worth for rs.30. What is the approved rate for meals and tiffin in irctc. Please tell me.
Prakash
[protected]

So i booked a 2nd ac ticket in train no. 09308 boarding from patna jn to jhansi.
The ticket was booked half hour before the arrival of the train in currently available quota.. And in a hurry my father typed his name 'deepak kumar' instead of my own 'rishabh kumar'. So when the tt came for checking the ticket he started bullying me seeing that i'm a student and i was forced to pay 2195 rs to get the seat.
Therefore the total amount paid by me for the same seat had now become 1800 + 2195. The reason i was given was that i didn't have the id.. Although i had both the id's of me and my father and on my id it was clearly written s/o 'deepak kumar'.

The name of the tt was b. K singh and he forced me to pay the amount else i would have to step ouy on the next station.
Therefore i request i indian railways to look into this matter and do any possible action as soon as possible.
Name - rishabh kumar
Father's name - deepak kumar
Pnr-[protected]
Train no. - 09308
Tt name - bk singh
Contact no. - [protected]
Journey date-11/11/18