Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I have booked Tatal tickets for 3 persons (Family) to travel from Kalyan to Solapur on 09.06.2023 and got confirmed tickets PNR No [protected] coach no. B5 seat nos. 10, 13, 12 by 3rd AC.
On 10.06.2023 at 18.21, I have received a message from IRCTC informing that “Allotted accommodatin in 3E instead of 3A. You are eligible for refund of difference in Fare. Indian Railway”.
Since I have got confirmed 3rd AC tickets at the time of booking and after chart preparation it downgraded to 3E, I decided to file TDR at 18.59 on 10.06.2023.
On July, 06. 2023 I have received email from [protected]@irctc.co.in informing that
The TDR filed against PNR Number [protected] with reason passenger not Travelled As Reservation Provided in Lower Class has been repudiated by system as per the Indian Railways Refund Rules.
Reason for Repudiation /rejectin : NO REFUND IS GRANTED FOR TATKAL CONFIRMED TICKET
I really dont understand when the message clearly states You are eligible for refund of difference in Fare and when I filed TDR for downgrading

I recharged my UTS ₹500/-. The money wad debited from bank account but not credited to my R-wallet.

Hi support team,
I have booked a tatkal ticket from PCOI to PPTA for LTT SPJ SF SPL (01043) on 5th March, 2023 and date of journey was 6th March, 2023.
For reason train delayed more than 3 hours and The passenger has not traveled, i filled the tdr For the same in irctc against my ticket and the
Status was turned to cr registered, but the Amount was not refunded yet.
I am not sure what else i might be missing to Get amount refunded. Please let me know what i can do further or else you can drop a mail to [protected]@gmail.com
Ticket details:
Do transaction :- 5th March, 2023
Pnr number :- [protected]
Reason for tdr: train late more than three hours and passenger not travelled.
Tdr filing date: 07-Mar-2023 00:25:57 hrs
Tdr status: CR registered
Transaction ID: [protected]
Tdr zone: EAST CENTRAL RAILWAY (EC)
Registration no: cnr041114w52448
Warm regards,
Gitanjali

Made payment attempts on r wallet and lost series of money. same deducted from paytm as well as direct bank account.

Name: Bhavesh
Username: bhavesh1802
Order ID :[protected]
Payment mode :Paytm

I had booked three tickets from BPL to UJN journey date 29th June 2023, but the train got late from more than 4 hours. I had filed the TDR on the same day at 29-June-2023 at 8:15 am (Before the actual arrival of train at BPL STATION on that very day) .The status of TDR showing CR Repudiate.I was waiting for the train but the train got late so much so I have filled the TDR as soon as possible .Please help me on this asap. As per rule total amount of ticket should be refunded if the train gets late more than 3 hours. The total amount for refund was 2199 for all three tickets. I am sharing the tickets details for your reference.

PNR NO - [protected], [protected], [protected]
FROM - BPL
TO - UJN
CLASS - 2A
Train no - 18234
Reason for TDR Registration Failed: Invalid TDR Timestmap : DELAY

Hi... I have added 500rs to my e wallet but the transaction is failed and amount has been deducted from my card.. Please get me the refund as soon as possible

Hi sir/madam,

I recharged my UTS R-wallet with INR 200 but the amount is not credited to my wallet.

When i checked the payment status on the UTS app, it is stuck at 'Initialize payment'

However, the payment is already processed from my UPI app and the amount is successfully debited from my bank account.

Here are the necessary details:
UTS user ID: [protected]
Transaction date and time: 04/07/2023 09:24:06
Transaction reference number: Oid[protected]@IRCTC

UPI transaction ID:[protected]
Payment made to: [protected]@paytm

Can you please do the needful and credit the amount to my wallet?

I had booked Retirring room, and payment got deducted, I haven't recieved refund yet!

PNR : [protected]
Transaction ID : [protected]

Attached screenshot of payment details also

Tdr ticket refund request

PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO:[protected]
PNR NO: [protected]

Tdr Ticket Refund Request All pnr number mentioned below kindly check and refund soon as possible.

PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO:[protected]
PNR NO: [protected]

tdr ticket refund request soon as possible.

Sir, I was booking a tatkaal ticket from Bhopal to Lucknow through PUSHPAK EXPRESS (12534) and after the transaction was completed it showed that the transaction is dropped- no seats available but the money was paid from my account so I want the refund for the same. I am attaching the details of the transaction.

Hi,
Recharged my wallet with Rs.200 money and it has been debited from my account but in recharge history it still showing Recharge initiated wallet balance not get updated. My Account is associated with mobile no [protected].The transaction was made through upi.

It is intimated that while booking a ticket on 19 th June, 2023 my money got deducted but the ticket has not been booked yet. Despite complaining several times, my money has not been refunded yet.Kindly do the needful at the earliest. I am attaching screenshot of the same for your reference.

Dear Sir/Madam,
I have cancelled the tickets(8) from warangal to Tirupati [ train no:12626] last week, i didn't got the refund of my payment which is Rs.3173 i have been calling customer executive and they keep on saying there is a technical issue we can check your refund status please call back after 2 hrs .I'm fed up asking everyday please help me with my issue .
Details: PNR ([protected] &[protected]) From warangal junction to tirupati 08 July 2023
Thanks and Regards,
Pooja Gayathri

Pnr-[protected]
Drain diverted, so I filed tdr. When I enquired tdr was rejected without giving reason. Why this step is taken? I should be given full refund

I'm passenger of 09062 train, my coach is S8 and seat number is 72 SL. Here charging point not working and coach was not cleaned!
Please fix it 🙏

On[protected], I tried booking CSMT DURONTO EXP (12290) from Nagpur to Mumbai through IRCTC mobile app. The amount of 1398.60/- was deducted, but the booking was not confirmed. Please refund the amount asap.

I was depositing Rs 9320 to my irctc e wallet account from my credit card. During transaction, the amount has been deducted from my credit card but it didn't get credited to irctc e wallet and showing failed transaction in E wallet deposit history and money didn't get credited to my wallet. Attachments of E-wallet deposit history and my bank statement has been attached below. Please advice about the refund process.

DOJ: 07.06.2023
PNR NO : [protected] and [protected]
Both the above PNRs numbers are of train 08579 from BVRT ( 23.30 Hrs) to BZA( 02.10 Hrs)
This train was running late by more than 3 hours and i had a connecting time BZA to BPQ on dated: 08.06.2023 ( at 3.55AM)
I had travelled in my connecting train from BZA ( 03.55 hrs ) to BPQ ( which reached BZA late) .
I had to hire a cab from BVRT to BZA so that my connecting train wouldnt miss.
However this repudiation of the TDR filed is not in line with the system. IRCTC has previously repudiated many PNRs of mine for no reason.