Indian Railway Catering & Tourism Corporation [IRCTC] Customer Care
Indian Railway Catering & Tourism Corporation Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
8209
COMPLAINTS

Indian Railway Catering & Tourism Corporation [IRCTC] Customer Care

Indian Railway Catering & Tourism Corporation Ltd.

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Address
9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
998
down
490

Phone:
Phone:
up
298
down
192

Mobile:
Mobile:
up
294
down
153

Fax:
Fax:
+91 11 2334 5400  

Additional info
IRCTC Help Contact Through
SMS HELP and send to 139

Train Time Table Enquiry:
SMS TIME to 139

PNR Enquiry:
SMS PNR to 139

Train Arrival Departure Enquiry:
SMS AD to 139

Train Seat Accommodation Enquiry:
SMS TRAIN to 139

Train Fare Enquiry:
SMS FARE to 139

Train PNR Status Enquiry Through Single Number:
Calling 139

View More Information...

Customer satisfaction rating
3%
Complaints
8209
Pending
0
Resolved
242
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Indian Railway Catering & Tourism Corporation [IRCTC] related photos (2015)

Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Indian Railway Catering & Tourism Corporation [Irctc] — amount not refunded from irctc

 [email protected] on Aug 23, 2019
I tried booking train tickets on irctc website on 04-aug-2019. Amount has been debited from my account, however there was...
Complaint comments  Read comments [3]Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — change in train timing

 ArunrajMaria on Aug 23, 2019
It is regarding travel from hyderabad to madurai with less time. Train no: 12604 starts from hyb at 16.50 and reaches mas...
Complaint comments  Read comments [1]Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — not able to book tatkal ticket

 sunny365 on Aug 22, 2019
Dear sir/ madam,
It has come into noticed that even though there is more than 120 seats available in tatkat booking,...
Complaint comments  Read comments [1]Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — refund not yet received

 Hemita on Aug 21, 2019
I cancelled 4 tickets. Two were from bandra to samakhiali dated as on[protected]; and two were from gandhidham to bandra dated...
Complaint comments  Read comments [1]Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — booked ticket not showing in booking history in irctc account

 rashibhandari on Aug 20, 2019
I had booked ticket pnr number [protected] on 30th july 2019, my money was deducted from my card, got pnr number the same day...
Complaint comments  Read comments [3]Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — ticket cancel showing bank not respond and not get refund

 NARESH KUMAR PUSHKARNA on Aug 20, 2019
Re:#[protected] transaction id ticket id:-4780042 date 19/08/19 train no 82654 jp ypr suvidha. I try another ticket on...
Complaint comments  Read comments [1]Complaint category Banks

Indian Railway Catering & Tourism Corporation [Irctc] — booked 3ac pnr 4461056322 but got sleeper tickets new pnr 4609057190

 pkushalrao on Aug 19, 2019
Hi Team,

We have booked 3rd AC from VM to VSKP for 14th Aug'19 PNR Number : [protected] amd i paid amount Rs...
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — tdr registered and no action taken with no refund of money

 Dr mk saxena on Aug 19, 2019
Respected sir / madam,
I wish to inform that i had registered my tdr on 24/05/2019 because train diverted and not...
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — refund money

 Rachna Pushpanjali on Aug 19, 2019
My refund amount is not shown in my current PNB account .which is proceed by the Indian Railway Catering and Tourism Corporation...
Complaint comments  Read comments Complaint category Railways

Irctc — refund not yet received

 Kaousar on Aug 19, 2019
Our train was cancelled on 9 aug 2019 due flood. But ticket fair will not refund to us till today after completed 6 days of...
Complaint comments  Read comments [2]Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — refund for cancelled train

 Ritik arora on Aug 18, 2019
I have booked a ticket from ajmer jn to surat for 06-08-19, the train got cancelled due to rains/floods.
When i tried...
Complaint comments  Read comments [1]Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — money not refund

 sandesh kkkkk on Aug 18, 2019
Dear
Sir/madam
My name is sandesh das and today 18/08/2019 i was book a ticket from
Chhapra to new delhi...
Complaint comments  Read comments [2]Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — refund for failed transaction

 [email protected] on Aug 17, 2019
Payment of rs 770 was made using paytm upi on irctc app from bandikui to ludhiana on 21/07/2019 transaction id [protected]...
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — refund full payment

 [email protected] on Aug 16, 2019
Train no:-12819 /orissa skranti:- cuttack to anand vihar (Anvt)
Pnr no;-[protected]
Date of journey;-7/aug/2019
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — lost defence canteen card

 [email protected] on Aug 16, 2019
Sir,

I lost my defence canteen identification card in train no :16219. Please find my details below :
Name...
Complaint comments  Read comments Complaint category Other

Indian Railway Catering & Tourism Corporation [Irctc] — irctc refund amount is not credited to my account for my cancelled tickets

 Dr Rahul Jayaprasad on Aug 15, 2019
I've booked 2a tickets in irctc app and cancelled because tickets not confirmed until chart is prepared
I haven't...
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — payment done on google pay upi but ticket not booked

 [email protected] on Aug 14, 2019
I started the parent of my ticket dated 21/08/2019 today 14th august by irctc app.
O selected the upi option from @razorpay...
Complaint comments  Read comments Complaint category Banks

Indian Railway Catering & Tourism Corporation [Irctc] — pending from bank end

 Satyam Basant on Aug 14, 2019
I booked a train ticket in 12424 (Dbrt rajdhani) on 14/08/2019.
However, it shows "pending from bank end" till now....
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — regarding pay extra (more then double) charge for catering in lohit express train no 15651

 SUNANDAN SINGH on Aug 13, 2019
Sir i bought a food in lohit express train no 15651 but they didn't provide bill, and also they take more then double charge...
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — found hair in bangalore rajdhani express (22692) food

 NiteshRed on Aug 13, 2019
Good morning sir/madam
My name is nitesh kumar redhu,
I m service in cisf as a asi
Today (12/08/2019)
Complaint comments  Read comments Complaint category Food

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