Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hi team,
My PNR number is [protected] & [protected]
I spoke with railway station enquiry counter he said raise TDR so we raised TDR.
Please reopen my TDR request because it is genuine you can check in CC cameras also train is delayed and I haven't traveled so please I am requesting please refund my money as soon as possible
My ticket number 15122349 & 15108312
But no response from IRCTC so many times I spoke with customer care executives but they are saying like that raise new tickets so like this how many times I have to do like this but I didn't get any refund please as soon as possible send me my ticket amount

I added 100rs from my Paytm to UTS R-wallet the amount got detected from my account but not credited to the R-wallet.
The transaction history still showing recharge initiated
Please check and credit back my amount
Thank you

Hello,

Our ac is not cooling B5 (train no.16345)
Can you please help here and there are lots of mosquitoes.

Kindly help here in our coach

I had cancelled a ticket on 15 th of march till now i hadn't got my refund back

Dear Sir
I have filed a TDR (Regretted by IRCTC) for the below mentioned Details
TDR Date: 24.02.2023
Transaction ID: [protected]
PNR No.: [protected]
Train No: 13141 From SEALDAH to JALPAIGURI ROAD
Passenger: 5
Date of Journey: 24.02.2023
Reason: Train was late more than three and passenger not travelled . I filed TDR for all passengers did not travel in the train.
But now TDR status is saying TDR REPUDIATE
I am facing financial problems due to non-acceptance of my genuine claim. I filed my claim in Feb 24th 2023 and this is March 2023, such a long time for claim processing and finally denying the claim has caused lots of financial pressure on me.
My claim is genuine and not a single person was travel that day, Actually the correct option should be Train was late more than three and passenger not travelled . Wrongly it was selected Train Diverted and Train not Touching Boarding Station .So take it forward to the concern department for reimbursed of the amount
Please help me to re-Open my TDR file & Refund My amount

Out of three tatkal waiting ticket only one was confirmed. Partial confirmed ticket resulted that no one travelled. Now irctc rejected my tdr and did not gave refund for a single rupee. I should be given back the three ticket money.
Not this, at least the two non confirmed waiting tickets should be refunded.

My train tickets on 17th feb (LUCKNOW to Gaziabad) was cancelled to seats waiting but my refund money is still refunded back to me. I have even lodged complaint to the mentioned company customer service but there is still satisfactory information provided.

I was traveling from CLT to KYJ on 19 March 2023 1:45pm in janashadapthi express train no. 12075. In the platform no.4 a Railway catering stall with Reg no. CLT/122 is serving very bad and spoiled food. I brought 2 samosas and both are spoiled and causing omitting temptation. Please take necessary action to reduce such kind of food poisoning situations.

Sir,
Jai Hind,

Kindly refer to my Order No.[protected], Invoice No. IN 22-23/04820546 and PNR No. [protected]. Train No. 12801 Coach No. A1 Birth No. 07. Dated 18 Mar 23. The same order was delivered on Time in Coach No. A1. But The Quality is not Good or even not up to the Standard of IRCTC in respect of all three Items. If you are asking for the Rating on Products then i can Give only 03 Out of 10. If it is not recommended to Other Customers also to get the ordered from This Restaurant. Secondly i have Paid Rs. 630 out of 630/- Rs. 619 Was Credited to IRCTC But the Invoice has Generated for Rs. 599/- Only.
So once it is requested that please do the needful from your end for it's corrective action.

Thanking You.
Mobile Number : [protected]

I booked the retiring room online at Ahmadabad Junction for dated 04/04/2023 the said booking and online amount paid on 10/03/2023. But till date status shows that Room Not Booked, whereas payment status shows that it is settled. I tried to connect on given No. ([protected]) but not received the response. I tried to cancelled the booking but unable to do so. I need to resolve this issue by getting refund of amount or by booking the room on said date.

Dear All,
Today I was trying to book ticket from Delhi to Lucknow but after paying the amount session got expired and when i m checking with my bank amout got paid from my account but i m unable to see anybooking please provide refund as soon as possible as i have to book tickets for my journey.
Thanks
Abhishek
Ab[protected]

Hello Sir!
My IRCTC Id is- nssaurov
I've paid the registration fee. But I'm not receiving any OTP to verify my number.
My number is[protected]

It will be very helpful if you kindly resolve this issue.

Sincerely
Md Nazmus Sakib

I have booked a ticket for travelling from Nizammuddin Station (NZM) to Agra cantt (AGC) on 4th March 2023.

PNR - [protected]

Train got delayed more than 3 hrs. so I filed TDR on same date 4th march before train starts from NZM, for getting my money back, but my TDR rejected with reason CR REPUDIATE.

Please tell why it was rejected, and how will I get my money back

Not getting otp in mobile to verify in irctc rail connect app and log in.

Not receiving otp in irctc rail connect app to verify user and log in.

LTT SPJ SF SPL (01043)
PNR: [protected]
Journey Date: 6 Mar 2023
TDR Date: 6 Mar 2023 | 12:35PM

As train was late/rescheduled for more than 10hr so i filed TDR
but my TDR got rejected as showing not filed within given timestamp.
As per rule for train late by more than 3hr TFR is valid.

please help me to resolve this issue.
IRCTC customer service is pathetic there is no response from them.

Rs.1000/- was deposited in IRCTC E-wallet vide Order ID [protected] & UPI Ref No.[protected].
This particular transaction is showing 'Failed' in IRCTC statement. Copies attached. Please advice about the procedure.

The train never prepare its chart even if the time of departure is there it never shows up the chart to the passengers

I was deposited 1375 rupees in my IRCTC e wallet account and amount was also be deducted from the upi account but it was not shown jn my e wallet statement

I had not travelled as the train was more than 3 hours late and I had also filed tdr before actual departure of the train
I had already filed tdr but got rejected stating reason (CP Repudiate) .
Please help me in.getting my refund.