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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
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513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 16

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S
Shabeena52
from Mumbai, Maharashtra
Feb 6, 2023
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Amount not credit

Address:Kurla east quresh nagar 400024

Transaction Reversed!On HDFC Bank DEBIT/ATM Card xx5738 Amt: Rs.2760 By IRCTC11779 On[protected]:15:44:01
Sms received
The above amount not reverse and credit in my accout
Pl. credit in my account...
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P
Praise Peter
Feb 6, 2023
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Waiting List train ticket refund not yet received

Respected Sir,
I booked 4 train tickets from H Nizamuddin (NZM) to Secunderabad on 26/06/2022. But the tickets I received was on waiting list. The train ticket was not confirmed hence it got cancelled. But the amount that was charged for the ticket was not refunded to the bank and has not yet received till date.
I humbly request you to consider this and refund the amount that is due to us. The PNR detail and the amount yet...
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Respected Sir,

I booked 4 train tickets from H Nizamuddin (NZM) to Secunderabad on 26/06/2022. But the tickets I received was on waiting list. The train ticket was not confirmed hence it got cancelled. But the amount that was charged for the ticket was not refunded to the bank and has not yet received till date.
I humbly request you to consider this and refund the amount that is due to us. The PNR detail and the amount...
+1 photos
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M
from Mumbai, Maharashtra
Feb 5, 2023
Feb 6, 2023
This thread was updated on Feb 6, 2023
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Booking ticket refund problem

Address:Irctc

Your train booking (MMT Booking ID NR[protected]) is incomplete.

*Please complete your booking by entering your IRCTC password at this link* : https://mmyt.com/e/7lTa6jQH8jb

If you do not remember your password, you can request for a new one using the above link.

If booking is not completed, full booking amount of Rs. 276.63 will be refunded within 5-7 working days. Please ignore if you...
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R
Rakesh_Pandya
from Vadodara, Gujarat
Feb 4, 2023
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Not Getting Lower Berth (Senior Citizens)

Address:A/90, Krisnadham Society, Vasana Road, Vadodara - 390007

We 4 senior citizens are traveling on 23.02.2023 from BRC to NZM by AK Raj (12951) booked tickets in Second AC could not get lower births inspite of age mentioned (PNR [protected]). All the travelling members having knee problems and not able to climb up.

Similarly while returning from NZM to BCR on 28.02.2023 by AK Raj (12054) also we could not got lower births (PNR [protected]) inspite more number of seats were there while...
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R
Rittik Mitra
from Noida, Uttar Pradesh
Feb 4, 2023
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Food in Vande Bharat Express

I am travelling in VandeBharat Express on 04-Feb-2023 vide PNR No. [protected].
At the time of Breakfast, I asked Waiter Mr. Musthafa to give me one Extra Bread. But he said that it can't be given. He can't provide any Extra Bread. And if I need, I have to Pay Cash of one Breakfast Charge of Rs.205/-
Is it OK for IRCTC/Railway for one extra bread, I have to pay Rs. 205/-?...
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A
adityapeshin
from jammu, Jammu and Kashmir
Feb 3, 2023
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Lounge booking confirmation not received

I have booked exec lounge on 2 feb 2023 . my money was deducted but i haven't received any confirmation yet .

kindly refund me the money back or else book the lounge and provide the confirmation on same number or email...
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L
leo2307
from Hospet, Karnataka
Feb 1, 2023
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Refund

I have recharged sundirect DTH of Rs.1050 through ezrecharge and the amount is been deducted from my account. but its not recharged.
Message reflected in your website as Recharge failed.
Order ID : FWOKAN67963943...
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P
parmod.saini
from Panipat, Haryana
Jan 30, 2023
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Genuine tdr application is repudiated

It is about the train number 22858 ANVT SRC SF EXP which was 5 hrs late on date 21 dec 2022. I booked 2 tickets having PNR [protected]. Train was late more than 5 hrs from its actual time. So I filed TDR for this PNR. But my TDR application is repudiated. I can’t understand why they rejected my TDR. I want to know why TDR get rejected. My reason for filing TDR is genuine. IRCTC can easily check at what time train was reached at station.I...
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I
indukrishnanand
from Kozhikode, Kerala
Jan 29, 2023
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Deposit not reflected in eWallet.

I deposited Rs. 250 in IRCTC eWallet on 29/12/2022 via GooglePay and the money was debited also. But eWallet shows this transaction as failed. No refund received yet. I herewith attach the transaction details and the screenshot of IRCTC eWallet deposit history. I request to kindly refund the amount....
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S
Suryanshu rao
Jan 27, 2023
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UTS APP R-Wallet balance is not showing

Address:UTS APP
Website:irctc UTS App

Good morning,
Sir/Ma'am.,
my name is suryanshu. I have added balance of Rs.100 per UTS APP R-Wallet on 26/01/2023 at 11:03 AM but payment is not showing
please help me asap...

Thank You.
SURYANSHU...
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G
Gourav ratre
Jan 26, 2023
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Refund of ticket

Dear Sir/Madam, I had booked a ticket from RIG to CTC journey date 18Jan2023, but the train got late from more than 12 hours.I had filed the TDR on the same day at 18 Jan2023 16:43:39 HRS.The status of TDR showing CR Repudiate. so I have filled the TDR Please help me on this asap. As per rule total amount of ticket should be refunded if the train gets late more than 3 hours and passengers not travelled. PNR: [protected] Transaction ID: [protected]...
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A
Adarsh1047
from Fatehpur, Uttar Pradesh
Jan 25, 2023
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Balance deducted but didn't find in wallet

Address:India

I recharged my Rwallet in Uts app but balance deducted and not reflected in my Rwallet, it shows only inisated...
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A
Aradhana Gangwar
Jan 24, 2023
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Not able to login to my account

I am trying to book a ticket, payment gets deducted but when entering irctc credentials it says invalid user name and password. Tried to reset as well. When I enter my mobile no or email id, it says its not linked. I have been booking since 3 years. Please resolve this at earliest
IRCTC user id - arumum...
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P
Pon karthikeyan
from Tenkasi, Tamil Nadu
Jan 22, 2023
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E wallet deposit failure

I have recharged rs 1000 for my irctc wallet via upi. But its not reflected in my wallet. In my upi app it is being shown as success. Please do the need. I have attached my transaction details in attachment. Transaction id - T2301221007375123066352...
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H
Hakeem peeran sahib
from Tadipatri, Andhra Pradesh
Jan 20, 2023
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Wallet recharge status is failed

₹2000 debited from bank account but IRCTC E-wallet its showing failed transaction, recharge failed. Transaction ID and payment details are attached below, request for kindly refund the amount...
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D
Das goutam
Jan 19, 2023
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Refund issue

Address:1. ushumpur pally. Agarpara kol 700109

PNR NO [protected] Ticket has been cancel on 7/1/22 but till date i dont get payment....
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A
Ankita Darnal
Jan 19, 2023
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Ticket amount refund

Website:IRCTC application

Even after writing in this forum I did not get any solution to my problem. Neither I received my refund nor any response from IRCTC 😡
Very disappointed don’t know what should I do further....
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H
himagrawal26
from Bari, Rajasthan
Jan 18, 2023
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I filed TDR and it got rejected which was illegal

My name is Himanshu. I filed a TDR before actual departure of the train against train is running late more than 3 hours and passenger not travelled and it was everything as per the rules, still my TDR got rejected and I did not get refund.

PNR is [protected], Train no is 20403, Date was 09/01/2023, booked ticket from Alwar to Jaipur for 2 persons. Scheduled departure from Alwar was 09:33 AM, Train was running 7-8 hours late,...
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R
romiii
from Delhi, Delhi
Jan 18, 2023
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Refund not yet initiated

After cancelling the ticket refund amount not yet credited to my account nearly it takes 2 weeks kindly refund the amount as soon as possible...
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