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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 8

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Hi... I have added 500rs to my e wallet but the transaction is failed and amount has been deducted from my card.. Please get me the refund as soon as possible...
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N
NeilD.m
Jul 4, 2023
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UTS R-wallet recharge not credited

Hi sir/madam,

I recharged my UTS R-wallet with INR 200 but the amount is not credited to my wallet.

When i checked the payment status on the UTS app, it is stuck at 'Initialize payment'

However, the payment is already processed from my UPI app and the amount is successfully debited from my bank account.

Here are the necessary details:
UTS user ID: [protected]
Transaction...
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N
nafihpp
from Ottappalam, Kerala
Jul 3, 2023
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Payment deducted room not booked status.

I had booked Retirring room, and payment got deducted, I haven't recieved refund yet!

PNR : [protected]
Transaction ID : [protected]

Attached screenshot of payment details also...
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K
kanak nath
from Guwahati, Assam
Jul 2, 2023
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Tdr ticket refund request

Tdr ticket refund request

PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO:[protected]
PNR NO: [protected]...
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K
kanak nath
from Guwahati, Assam
Jul 2, 2023
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Tdr ticket refund request

Tdr Ticket Refund Request All pnr number mentioned below kindly check and refund soon as possible.

PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO:[protected]
PNR NO: [protected]

tdr ticket refund request soon as possible....
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A
Anadi2001
from Lucknow, Uttar Pradesh
Jun 30, 2023
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Refund for tatkaal ticket transaction dropped

Address:Lucknow

Sir, I was booking a tatkaal ticket from Bhopal to Lucknow through PUSHPAK EXPRESS (12534) and after the transaction was completed it showed that the transaction is dropped- no seats available but the money was paid from my account so I want the refund for the same. I am attaching the details of the transaction....
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V
Vijaikanthh
from Dhone, Andhra Pradesh
Jun 29, 2023
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Amount is not credited to UTS R-wallet

Hi,
Recharged my wallet with Rs.200 money and it has been debited from my account but in recharge history it still showing Recharge initiated wallet balance not get updated. My Account is associated with mobile no [protected].The transaction was made through upi....
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S
Soumitro.m
Jun 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but ticket not booked

It is intimated that while booking a ticket on 19 th June, 2023 my money got deducted but the ticket has not been booked yet. Despite complaining several times, my money has not been refunded yet.Kindly do the needful at the earliest. I am attaching screenshot of the same for your reference....
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J
jay2ram
Jun 24, 2023
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Refund of my cancelled ticket's

Dear Sir/Madam,
I have cancelled the tickets(8) from warangal to Tirupati [ train no:12626] last week, i didn't got the refund of my payment which is Rs.3173 i have been calling customer executive and they keep on saying there is a technical issue we can check your refund status please call back after 2 hrs .I'm fed up asking everyday please help me with my issue .
Details: PNR ([protected] &[protected]) From warangal junction...
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S
Shubhendu7
Jun 24, 2023
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Tdr rejected without reason

Pnr-[protected]
Drain diverted, so I filed tdr. When I enquired tdr was rejected without giving reason. Why this step is taken? I should be given full refund...
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A
Akpate01
from Kalyan, Maharashtra
Jun 24, 2023
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Charging point & cleaning

I'm passenger of 09062 train, my coach is S8 and seat number is 72 SL. Here charging point not working and coach was not cleaned!
Please fix it 🙏...
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P
Priyamritha
Jun 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted, train ticket not booked

On[protected], I tried booking CSMT DURONTO EXP (12290) from Nagpur to Mumbai through IRCTC mobile app. The amount of 1398.60/- was deducted, but the booking was not confirmed. Please refund the amount asap....
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I was depositing Rs 9320 to my irctc e wallet account from my credit card. During transaction, the amount has been deducted from my credit card but it didn't get credited to irctc e wallet and showing failed transaction in E wallet deposit history and money didn't get credited to my wallet. Attachments of E-wallet deposit history and my bank statement has been attached below. Please advice about the refund process....
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V
vishalpatha
from BELLAMPALLI, Andhra Pradesh
Jun 20, 2023
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TDR Repudiated

DOJ: 07.06.2023
PNR NO : [protected] and [protected]
Both the above PNRs numbers are of train 08579 from BVRT ( 23.30 Hrs) to BZA( 02.10 Hrs)
This train was running late by more than 3 hours and i had a connecting time BZA to BPQ on dated: 08.06.2023 ( at 3.55AM)
I had travelled in my connecting train from BZA ( 03.55 hrs ) to BPQ ( which reached BZA late) .
I had to hire a cab from BVRT to BZA so that my...
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S
Sushantadass
Jun 18, 2023
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Refund for failed transaction

Rs.100/- Debited from my bank account but IRCTC E - Wallet it's showing failed transection, Translation id and payment details are attached below, request for kindly refund the amount...
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J
JinaMaria
from Thane, Maharashtra
Jun 17, 2023
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Money deducted from google pay but tickets not booked from irctc

I tried to book tickets via irctc on 17 June 2023 via googlepay. The money was deducted and googlepay showed that the payment had been done. But irctc account showed failed payment and the tickets were not booked. The money was not refunded to my account.

Google Transaction ID: CICAgNDUmq72fg...
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J
Jatin oza
from Pune, Maharashtra
Jun 15, 2023
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Rubbish quality of food

Address:Jatin oza,12A,oza niwas,BH district court shahu nagar Jalgaon 425001

My PNR no is [protected]
The food supplied in train no.12656 is very rubbish, unhyginic
The Quality of Tea is worst than a gutter water.
Please take strict action against contractor...
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J
Jatin oza
from Pune, Maharashtra
Jun 15, 2023
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Rubbish food

Address:Jatin oza,12A-Oza niwas BH session court,shahu nagar nagar Jalgaon 425001

The food quality in train on 12656 is very rubbish.The Tea is worst than a gutter water.
My PNR no.is [protected] .
The train is very old and reputed..
But somebody has to complain
Take necessary action...
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V
vishalpatha
from BELLAMPALLI, Andhra Pradesh
Jun 14, 2023
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TDR repudiated

DOJ: 07.06.2023
PNR NO : [protected] and [protected]
Both the above PNRs numbers are of train 08579 from BVRT ( 23.30 Hrs) to BZA( 02.10 Hrs)
This train was running late by more than 3 hours and i had a connecting time BZA to BPQ on dated: 08.06.2023 ( at 3.55AM)
I had travelled in my connecting train from BZA ( 03.55 hrs ) to BPQ ( which reached BZA late) .
I had to hire a cab from BVRT to BZA so that my...
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A
amit daftary
from Lala, Assam
Jun 14, 2023
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Tdr Rejected PNR no 4701255089

I have filed a TDR but same was rejected . I have not travelled in the train as coromandal accident happen and train was running late more than 10 hrs. so filed tdr for full refund but same got rejected. So please help and process my TDR.
my train number was 12503
and PNR no was [protected]
so plz resolve

Thanks and regards
prakash chand daftry
[protected]...
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