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Last updated Aug 2, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 8

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A
abhikgec
Jul 13, 2023
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Retiring room and washroom very dirty

I have booked a retiring room in Belur station.
My booking is on today 13/07/2023 @20:00 hours.But the services are very poor. They didn't even changed the bedsheets. The bathroom amenities are also very dirty. When asked for help they just simply said this is not their duty. The staff in duty is not available till next morning. PLEASE HELP..

Abhishek sinha
RR Reference Number:BEQRR2458137...
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C
Cj13
from Mumbai, Maharashtra
Jul 13, 2023
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Unable to verify my user account

I have an account in irctc.co.in (user name is CJ13).
I was asked to verify my account via email verification OTP and mobile verification OTP for further usage of services.
I already got the mobile verification password by an SMS & my phone no. is verified But, I can't get email verification password.

Please send the email verification password in to my mail ([protected]@gmail.com) urgently or suggest another way...
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S
sourav2348
Jul 13, 2023
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Not receiving email otp message from IRCTC for verifying my Account

Today I had another worst experience while trying to book the ticket. I tried to generate the OTP for mobile number it was working fine but while trying to generate the OTP for Email Address Verification. It is not sending any email address OTP. I tried changing to different email address. There is no mail received even after waiting for 5 minutes. There is some problem with the website while sending email address verification, it fails to...
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M
monamidutta
from Kolkata, West Bengal
Jul 12, 2023
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Money debited from bank account but not credited in UTS R wallet

Address: Ichapur Debitala, West Bengal India

Today (12th July 2023) I tried to recharge the UTS R wallet. The money got debited but R wallet not recharged.

Photo attached for your reference. Help is highly appreciated...
+2 photos
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C
Chandana K S
Jul 9, 2023
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Money debited twice

I have booked my ticket today and the money was debited twice... The ticket price was 888 and I lost 888+888...
Can you please refund my money...
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N
Nurab
from Lonavla, Maharashtra
Jul 9, 2023
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TDR Repudiate for journey not travelled

I have booked Tatal tickets for 3 persons (Family) to travel from Kalyan to Solapur on 09.06.2023 and got confirmed tickets PNR No [protected] coach no. B5 seat nos. 10, 13, 12 by 3rd AC.
On 10.06.2023 at 18.21, I have received a message from IRCTC informing that “Allotted accommodatin in 3E instead of 3A. You are eligible for refund of difference in Fare. Indian Railway”.
Since I have got confirmed 3rd AC tickets at the...
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K
Kowale
Jul 8, 2023
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R-wallet UTS

I recharged my UTS ₹500/-. The money wad debited from bank account but not credited to my R-wallet....
+1 photos
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G
Gitanjali11
Jul 8, 2023
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Tdr status shows cr registered bt refund amount not received

Hi support team,
I have booked a tatkal ticket from PCOI to PPTA for LTT SPJ SF SPL (01043) on 5th March, 2023 and date of journey was 6th March, 2023.
For reason train delayed more than 3 hours and The passenger has not traveled, i filled the tdr For the same in irctc against my ticket and the
Status was turned to cr registered, but the Amount was not refunded yet.
I am not sure what else i might be missing to...
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R
robin.co
from Mumbai, Maharashtra
Jul 8, 2023
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R wallet deducted amount twice but not reflecting in wallet

Made payment attempts on r wallet and lost series of money. same deducted from paytm as well as direct bank account....
+2 photos
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B
Bhavesh1802
Jul 6, 2023
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Refund For Recent Payment Done but PNR not generated.

Name: Bhavesh
Username: bhavesh1802
Order ID :[protected]
Payment mode :Paytm...
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A
Abhi20998
from Jhansi, Uttar Pradesh
Jul 5, 2023
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TDR Request Repudiate and no amount refunded.

I had booked three tickets from BPL to UJN journey date 29th June 2023, but the train got late from more than 4 hours. I had filed the TDR on the same day at 29-June-2023 at 8:15 am (Before the actual arrival of train at BPL STATION on that very day) .The status of TDR showing CR Repudiate.I was waiting for the train but the train got late so much so I have filled the TDR as soon as possible .Please help me on this asap. As per rule total...
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A
Alvmgupta9
Jul 4, 2023
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E wallet transaction failed but amount deducted from card

Hi... I have added 500rs to my e wallet but the transaction is failed and amount has been deducted from my card.. Please get me the refund as soon as possible...
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N
NeilD.m
Jul 4, 2023
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UTS R-wallet recharge not credited

Hi sir/madam,

I recharged my UTS R-wallet with INR 200 but the amount is not credited to my wallet.

When i checked the payment status on the UTS app, it is stuck at 'Initialize payment'

However, the payment is already processed from my UPI app and the amount is successfully debited from my bank account.

Here are the necessary details:
UTS user ID: [protected]
Transaction...
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N
nafihpp
from Ottappalam, Kerala
Jul 3, 2023
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Payment deducted room not booked status.

I had booked Retirring room, and payment got deducted, I haven't recieved refund yet!

PNR : [protected]
Transaction ID : [protected]

Attached screenshot of payment details also...
+1 photos
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K
kanak nath
from Guwahati, Assam
Jul 2, 2023
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Tdr ticket refund request

Tdr ticket refund request

PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO:[protected]
PNR NO: [protected]...
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K
kanak nath
from Guwahati, Assam
Jul 2, 2023
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Tdr ticket refund request

Tdr Ticket Refund Request All pnr number mentioned below kindly check and refund soon as possible.

PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO: [protected]
PNR NO:[protected]
PNR NO: [protected]

tdr ticket refund request soon as possible....
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A
Anadi2001
from Lucknow, Uttar Pradesh
Jun 30, 2023
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Refund for tatkaal ticket transaction dropped

Address: Lucknow

Sir, I was booking a tatkaal ticket from Bhopal to Lucknow through PUSHPAK EXPRESS (12534) and after the transaction was completed it showed that the transaction is dropped- no seats available but the money was paid from my account so I want the refund for the same. I am attaching the details of the transaction....
+1 photos
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V
Vijaikanthh
from Dhone, Andhra Pradesh
Jun 29, 2023
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Amount is not credited to UTS R-wallet

Hi,
Recharged my wallet with Rs.200 money and it has been debited from my account but in recharge history it still showing Recharge initiated wallet balance not get updated. My Account is associated with mobile no [protected].The transaction was made through upi....
+2 photos
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S
Soumitro.m
Jun 25, 2023
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Money deducted but ticket not booked

It is intimated that while booking a ticket on 19 th June, 2023 my money got deducted but the ticket has not been booked yet. Despite complaining several times, my money has not been refunded yet.Kindly do the needful at the earliest. I am attaching screenshot of the same for your reference....
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J
jay2ram
Jun 24, 2023
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Refund of my cancelled ticket's

Dear Sir/Madam,
I have cancelled the tickets(8) from warangal to Tirupati [ train no:12626] last week, i didn't got the refund of my payment which is Rs.3173 i have been calling customer executive and they keep on saying there is a technical issue we can check your refund status please call back after 2 hrs .I'm fed up asking everyday please help me with my issue .
Details: PNR ([protected] &[protected]) From warangal junction...
+3 photos
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