Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I am traveling on the train Vande Bharat from Visakhapatnam to Vijayawada, and my PNR is [protected]. Unfortunately, the recliner on my seat is not working, which has caused me to experience a backache. Furthermore, the window has not been cleaned at all.

However, my bigger issue lies with the catering service. I boarded the train at 5:45 am feeling hungry, so I inquired with the caterer about the availability of food. They...

I forgot my IRCTC login details, I tried to reset it by forget password but I can't receive otp, after 2, 3 trials OTP limit exceeded...

I booked two train tickets from Haldwani to Old delhi railway station for the date - 21 may 2023 which got cancelled due to certain reasons.It has been almost a week and i have got no response from irctc regarding the refund.
Train Name - Utr Sampark K Exp(15036)
PNR - [protected]
Booking platform/agent: Paytm...

Dear Sir,
I am traveling in jhellam express train number 11077, i have boarded train from new delhi but there is jo water supply in S7 coach and toilet is very badly smelling and un hygienic situation.
Please resolve the issue...

I am a frequent Traveller in railways recently on 11th May I booked tickets in IRCTC Android and used phonepe autopay option for 2 tickets PNR-[protected] and [protected]), and today that is on 19 May 2023 my account has been debited four times like almost 1800(₹437.14× 4 times) rupees attach is the screenshots for your reference I would request you to please refund the money back to my account thank you....

I cancelled an online ticket and have not yet received refund amount in my back account, despite receiving below email from IRCTC ([protected]@irctc.co.in):

with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 4650.0 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:29-Apr-2023
Refund processing...

Yesterday ( 18th may 2023 ) i recharged my uts r wallet for 200 rupees got credited from my bank account but my uts wallet shows 0 rupees as balance.
In recharge history page its showing that recharge has been initiated but its been a week and also the money is not refunded yet.
Please help....

The complaint is regarding e-ticketing services by IRCTC. Their Tatkal booking services for A/C coaches starts at 10 and ends by 11 and SL ticket timing is after 11. I have used these services before as well. However, recently their website and mobile app gets down by the Tatkal booking time and it gets back after 15-30 minutes. By then, there will be no confirmed tickets available. I saw seven tickets available when I was trying to book,...

I would like to bring to your notice while travelling from Varanasi to Guwahati in Rajdhani 20504 17th May the food was not proper as they were suppose to provide.

1. In the morning only tea was provided no biscuits .
2. Before lunch there was no soup and soup sticks, while asking to the attendend he said now all this are not provided....

I am LOHITHA T, i am trying to book tatkal ticket in irctc website on 13th may 2023, Rs.1072.50 amount deducted from my account, but ticket booking was failed. here is the follwing details
user id: lohithbel
upi ref id: UPI/DR/[protected]/IRCTCC/HDFC/RAZORPAY.

my contact no.: [protected]
email- [protected]@gmail.com...

I was planning to travel to Mysuru, Karnataka from Virudhunagar, Tamilnadu on TN Mysuru Express and booked for[protected] for my wife, 2 kids and mother in law.

But my ticket was not confirmed for my fami...

Today i.e on[protected] at 11:25 AM I have initiated an online transaction for a sum of Rupees Four Hundred and Fifty One rupees (Rs 451/-) in order to get deposited into my IRCTC eWallet account. I have done the transaction through Cred Pay Application on my mobile and the payment gateway used for such transaction was Paytm. Enclosing both of the screen shots herewith.

The payment was showing as successful on the Cred App...

I have tried to add 100 rs in my uts r-wallet om 13th may 2023. But my money got debited from my account but not credited in r-wallet. Please look into it....

I was filed my TDR before 5 hours of actual train departure due to train was late for 3.58 hours .I was properly follow the refund rules by Indian railways to filed the TDR but it was rejected by Indian railways. They given the reason that invalid TDR timestamp :DELAY.
Please Reopen my TDR file and refund my money back.
PNR NO-[protected]...

Dear sir, i am Srikanth... I had booked a Retiring room in Guntakal Railway station for the dates 9th and 10th May 2023 my checkout time is 06:00hrs on 11th may 2023. I had a reservation for room no 1 (double bed AC). As per schedule My train reached Guntakal station at 23:15hrs and i went to Collect the key of my booked Retiring room...
The lady representative at the office told that the room no 1 is already occupied by some one and...

On 06/May/2023 i deposited 300rs in my IRCTC UTI wallet from UPI, the amount got deducted from my bank but the UTI app said transaction failed. It's been 3 days now and I haven't got my refund. Please process my refund.
My IRCTC UTI Phone number is [protected]...

Hi,

I had booked the train on 8th April from Moradabad to Amritsar for 22nd April. (Train 04653) Humsafar Express

PNR [protected]

After two or three days from booking date, I got the message that train is fully canceled. So I booked other train for the same date (22nd April).

Suddenly on 21st April, I got the message from irctc that the train which was cancelled earlier has been...

My PNR is [protected]
Journey from Jalgaon(JL) to CSMT.
DOJ: 29.04.2023
Transaction ID: [protected]
Class: 3A ( Confirmed)
Scheduled Departure from JL: 21:18 hrs (09:18 PM)
TDR filing date and Time: 29 Apr 2023 | 08:04PM
I filled TDR before actual departure of train from my boarding station (Jalgaon) and train was running 07 hrs+ late when I checked. So I filed TDR at 08:04 pm on 29.04.2023...

Booked a tatkal e-ticket on 3rd May 2023 on IRCTC website. Boarding from Rourkela (ROU) to destination Kanpur Central (CNB) for date of journey 4 May 2023.
Unfortunately, the ticket got cancelled and I became eligible for a refund.

Saurabh Singh 23 years | M | Cancelled
SBP JAT EXPRESS (18309) PNR: [protected]
Cancellation Date: 5 May 2023 | 07:48AM
Transaction ID [protected]
Transaction...

2400 Amount was debited from account 24 hours above but not add in e- wallet, even irctc e-wallet show nothing... What can I do, in my irctc e-wallet there is no showing failed transaction....