Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I have booked one ticket on irctc app. Through your company online 20 may 2018. I have completed all formalities but ticket has not been booked despite having deduction of rs. 1750 from my sbi saving account. The remark show that no response from bank end. Irctc transaction id[protected] zeekpay transaction id iszp56d50be4f9679 plz. Look into the matter as i am paralysis patient. Thank you......

I booked my tickets from irctc website and at that time 009 seats are available in sleeper (Tatkal) in 15657 kanchanjunga express so i booked my three seats and all my tickets get confirmed and i got seat number 104, 106 & 107 (Not exist) in d4 coach and because of that i had faced many difficulty in my journey.in second class settings the capacity of coach is 1-106 only then why irctc given me seat number 107. I want my money back for that...

Hi,

My tdr request was rejected with an error.

Reason for tdr registration failed: invalid tdr timestmap : delay

Transaction id: [protected] train no./name: 16630/malabar express pnr no [protected]
Reason for tdr: train late more than three hours and passenger not travelled.
Tdr filing date: 07-may-2018 16:18:56 hrs tdr status cr repudiate cancellation id: [protected]br...

Today on dated wrong information train no.11303 and 12792 train arrival time on secunderabad station

This is very sad to say that irctc app is showing wrong information causes we are very trouble jouney from chandrapur to secunderabad, we have connected train from secuderabad - 11303 to toranagallu, your app was showing is 50 min late we suppose to miss the train as per your wrong information fortunately we reach there at...

Hi,

This is regarding the tdr filed for the pnr [protected]. The train was delayed by around 6 hrs. Due to which i travelled by bus. I filed a tdr but it is rejected saying that the passenger traveled as per the chart, but i did not travel on that date through train. Please look into this and provide my refund for this journey. Please see below the details:

Transaction id: [protected]
Pnr no [protected]br...

Dear concern,

Today i booked the ticket of 2 senior citizens for 17th june 2018 cstm to nagpur of duranto, however post booking the message was not received hence i called up customer care number and i explained them the entire story the customer care executive told me that the ticket has not been booked and hence i shall have re book the tickets. Based on the discussion i again booked the tickets where the confirmation sms...

I booked the ticket in paschim express pnr no is [protected]. Total pessagers are 6. After charting 5 tickets were waiting and 1 as rac. But no refund amount reflected in my account. Wait listed ticket is automatically cancelled and refund process is initiated as per my understanding. Means railway promised me to provided the birth and against the birth i paid amount to railway. But railway was unable to provide me the birth, then amount needs...

I'm highly unsatisfied with the services... Including ac, meals, staffl. I'm a traveller for duronto express mumbai hyd sector for past 5 years. Only change i can observe is the pricing increase and decline in services. There is no food being supplied to kids with no berth. Pathetic.
Inspite of no tipping instruction.. Everybody come asking for it....

I travelled via rajdhani express 12952 starting on 30th may from delhi to mumbai. My coach was b10. My pnr no. Was [protected].
My grievances:
Food served was stale.
I complained to the caterer, he changed paneer dish, but dahi provided again was stale. He refused to provide the fresh one. He also told me that dahi has been kept here for 2 days, it is not his problem that it has gone bad.
Not even me, other passengers...

I tried to book a ticket using irctc website on 29th may 2018. Afte following all instructions an amount of 2240 has been deducted from account with booking a ticket.

Deduction detail under: (Sbipg[protected]irctc).

Kindly expedite the procedure and reimburse my amount.

It is requested to please do the needful for reimbursement of my amount.

Syed mateen quadri...

Hello sir/mam,
I have two irctc account now, both has different email id and mobile number and they are one personal user id and another agent user id.

My personal user id is old so i linked aadhar with this user id. Recently, i have created an agent id which i need to link aadhar.

Problem is i sent too many mails jus they reply the same that the email id can be deactivated by their side. It is ok then...

Ecr has convey this wrong info about my tdr on irctc. Becouse the passanger is my sister and i drop her by another train ganga gomti exp. On same date ar departure time is 6 pm.
And i am filed tdr train was triveni exp whose correct departure time is 4:10pm but it is late more than 3 hr.
You are giving me wrong info about passanger traver according to chart.
Please correct it and refund my money.

I am attach...

I travel kop solapur exp/11052, journey date 29\05\2018
Pnr no :- [protected], booking status :- cnf/s1/49/lower

My mobial redmi not 3, was stolen, at sangola (Sgla) realway station, timing 3.00am

Imei no 1 :- [protected],

Imei no 2 :- [protected]

Sn :- 12665/21334971
Part no :- mzb4668in, month & year of manufacture :- nov 2016...

Hi, i found one bug. When user try to book a ticket of two person one is eligible for senior citizen and other is non senior citizen then its automatically booking ticket of general quota without giving any warning message about it.
Step:
1. Select senior citizen quota in select quota option.
2. Add two traveler detail (One with age above 65 for male and other below 45 age male/female)
3. Book the ticket
4....

Refund awaited since 15 days.

Amount - rs. 1325/-
Mode of payment - iob visa debit card
Txn id. - [protected]
Txn date - 15 may 2018
Bank reference id - [protected]
Refund id - [protected]

Account name - sumit kumar
Present contact number - [protected]
Indian overseas bank account number - [protected]
Ifsc code - ioba0006809...

I booked a ticket on 27th may for a journey from howrah to kolkata.
While booking i filled up all the details and then navigated to the payment page. The ticket payment was done and money got also deducted from my account and i was redirected to a newpage where i was able to see the ticket. But then i wanted to book the return ticket for which i attempted to go the home page, but i was logged out. When i logged in i was not able to...

I have didnt get refund from last 10 days. When it comes to my account.
Statn basar to aurangabad stn (Ajantha express) on 19/5/18 at 9.34 pm
Still not get benefit. Your call center no. Is always busy when it give proper service to the customer i pay online via debt card is cashless system is fails to help refund what is use of this service on railway....

Tourist train wzbd229 reported 11 hrs late at nasik
My parents omprakash & sunita panpaliya were waiting on station from 5 pm as departure time was 6 pm on 29/05/18. But train reported at 5 am on 30/05/18.
This is was highly inconvenient, unprofessional, unacceptable, terrible and unprofessional after paying for a special train. People book tourist train for a level of comfort and not this kind of pathetic experience. The delay...

Dear sir
I did not receive money in my account even after 3 weeks of ticket cancellation. I paid money through google tez but their is no refund so far. Pls do the needful.

I got following mail from your side on 7th may 2018:
We wish to inform you that, with reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 1825.0 has been processed as per below details:br...

I have booked ticket from irctc app for my family where 3 ladies member and a 4 year child present and the journey date is today on 29/05/2018 in kriya yoga express 18615 from howrah to ranchi pnr no.[protected]. But it is very worst painful thing that irctc do not confirme a single seat to all my ladies family member where a sr citizen also present so i expect that this complain shall be taken as a serious complain to the authority of irctc...