Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hi irctc,

I have added 2000 amount into my e-wallet, while trying to do tatkal tkt, it was asking me transaction password, some time ago may be i have registered into e-wallet, whose password i have forgetten, when trying to click forgot transaction password from my profile, i am not getting otp to the registered mobile number.

Please help, its been more than 3 weeks,
Santhosh
[protected]@gmail.com...

Dear sir,

I booked ticket through irctc on 18.04.18 and transaction got got failed due to some technical glitch.in irctc site it shows that your amount was already refunded in paytmg but paytmg not credit in my account. It is already more than one months is passed.
Refund status as shown on irctc acoount;
Transaction id -[protected]
Transaction date-18-apr-2018
Cancellationid /refundid-[protected] br...

Dear sir we have booked a tatkal railway ticket through irctc, unfortunately pnr generated with one confirm ticket and other one in wait list. The second pax ticket was not confirmed at the time of chart preparation. Immediately i file tdr (Well before time limit) for full refund under reason for tdr: 'party partially confirmed/wait-listed and all passengers did not travel'. Today i came to know that south central railway repudiate the tdr...

Hi,
I am trying to cancel my flight ticket for past few days, nobody responds to customer care number and website pops up some useless alert. Can you please get my ticket cancelled. Details mentioned below:
Patna to mumbai (Return journey)
Passenger name : subash sharma
Flight : g8 377
Departs :[protected]:30:00
Arrive :[protected]:50:00
Pnr : y9szkt
Irctc user id : sakon22...

Refund yet not credited to bank account although the date of cancellation is29/04.2018, pnr no [protected], date of booking 11/02/2018, date of journey 09/06/2018, transaction id [protected]. &pnr no [protected], date of booking 20/01/2018, date of journey 20/05/2018, transaction id [protected]. My user id in irctc portal is mm741302. I want to get my refund as early as possible. Please take necessary steps to this matter and get back...

Dear sir,
I booked a flight ticket through irctc.com from kolkata to chennai and return for 16th july and 20th july..2018 vide p n r no p6r67j.
My flight has been cancelled. But still refund amount is not revert back to my account. So i request you to please see my complain and return money as soon as possible. Your early action in this regard is highly solicited.

Tarunkumarghosal
Pnr is p6r67j
Flight...

Pnr:[protected], trn:12859, doj:19-05-18, sl, dr-igp, dp:06:15,
Yogesh, s8 51.

When i boarded this train from dadar, the seats in my coach were all dirty, each one was cleaning and complaining about irctc services. So on behalf of all of them, i am raising this concern.
Please improve your services. Next time before booking, sandly i have to think twice....

Sir my self deepak travelling in rajdhani train no. 12244 all menu has been really change or here only going something wrong.
1.in lunch in place of toor daal they provide black daal and in desert sweet in place of ice cream or gulab jamum they provide one cup of hand made kheer.
2.in evening breakfast in place of providing sohn papdi cup as sweet they provide one sugar candy type one piece, no namkeen provided and hand made...

I have booked 1 ticket on 04.05.2018 in tatkal through irctc. But the booking status is tqwl/8 and i have cancelled the ticket. Total ticket cost is 2175.00 and total refund amount is 2110.00.
But refund amount is not received in my bank a/c.
Request you to kindly resolve this as soon a possible.

Transaction id : [protected]
Cancellation id:[protected]...

Inspite of paying the 2nd AC fare charges the facility and hygienic condition of coach A1 of train no 15065 (Gorakhpur Panvel Exp.)is very pathetic. There is no water supply and cleaning in any toilet since Jhansi.

Even after asking the complaint book from onboard coach TTE and coach tender, they are not providing the same.
Some pics are attached for your perusal and you can imagine the actual scenario of the coach.br...

I booked four tickets on irctc.co in tickets on 17th may and had to cancel them.
I got a message that the money will be refunded but i still have not got it. The status of refund shows that it is done. The bank name was PAYUMPP.
I need to get refund of Rs. 1200
Attached witb this are the screenshots of the messages i got along with the transaction ID of each done.
Kindly look into the matter and refund the money...

Pnr no. [protected]

Train no. - 12187 jabalpur mumbai garib rath
Boarding station - jabalpur
Reservation / journey upto - mumbai.

Waitlisted window ticket canceled online on 14th may for jabalpur garib rath train.

My younger brother reached prs counter for the refund at 7.50 pm on the same day, 20 mins after the departure of the train.

He was denied refund by saying...

First of all i have to say that please make your customer care service better... I was trying to call on irctc customer care number they are busy all the time 24 hours... [protected] & [protected] both the number are busy every time...139 are showing technical error. I had cancelled my ticket on 11th may.. But still my payment not credited to my account... How i can contact with the irctc customer care.. This is third time i facing this problem......

Do we have anyone who understands what I am talking about. I don’t want a link explaining tatkal policies. You can go through it and understand that tatkal ticket can only be booked a day before the travel. I am booking on 18th and I am expecting the ticket issued to be for 19th, NOT 20th

Regards,
Vivek

-----Original Message-----
From: etickets
Sent: Friday, May 18, 2018 10:46 AMbr...

With referrence to pnr number - [protected], i booked ticket from irctc for ambala cant to guwahaty in lohit express, which get cancelled on 4th may 2018 at 13:24:35. And today its 18th may 2018, still not refunded. So here i want to know where is my money? Do irctc really takes this long to refund? Whats the refund process progress? All the irctc customer care number are busy 24×7. Is this how irctc serve customer??? This is how irctc are...

Hi,
I booked a tatkal ticket and since the train was late for more than 9 hours i filed a tdr. Tdr status changed to cr registered but i am still waiting for refund.

Please find the details.

Tdr transactions details

Transaction id: [protected]
Train no./name: 12331/himgiri express
Pnr no 6xx4xx4xx3
Date of journey: 01-may-2018
Date of boarding: 01-may-2018 br...

I had booked a ticket (of Rs 3425) having PNR No: [protected] on Suvidha Train with train number/Name 82642/KCVL GHY SUVIDHA from Kottayam to Guwahati on 21st May 2017.

But the train was delayed by 36hrs. So when I contacted the customer care for cancellation of the ticket, he told me to file TDR, but later I received an email that refund can't be made for Suvidha Train without giving the proper explanation.

Now...

I booked a ac 2 sleeper ticket by amritha exp. For journey from trivandrum central to palakkad pnr no.[protected]train no.16343 w/l 13 and 14. Could not cancel it despite several attempts. I want refund to be credited to my bank account. Now that the window of irctc does not open i feel insecure that my fare will be lost. The names of passengers are: ramaswamy thanu 84, mrs. Bala ramaswamy 74...

We have purchased 13 bottle of water @20per bottle
In in pawan express (11061) but 1 ltr. Water bottle actual price is printed on
Bottle rs.15/bottle, we told to sales man but he has not given water in printed price
Then we talk to canteen incharge (Mr. Guddu kumar shah) but he has not taken any action so please help me.
Our pnr no. Is.[protected]...

Hi team,

Please be informed that i cancelled my ticket with pnr: [protected] and [protected] on 4/5/18 however till now i haven't received any refund amount.
I booked the tickets through debit card, but as per their mail they said they would refund in paytm wallet.
It's been more than 12 days there is no response to my mail at [protected]@irctc and whenever i call they always give the # answer due to technical issue...