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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

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1800 111 139
1035
513
Phone
+91 44 2530 0000
305
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+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
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+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 138

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C
Chelian Natarajan
from Chennai, Tamil Nadu
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unable to delete my irctc account

Address:Virudhunagar, Tamil Nadu

Sir, myself has created an irctc account while i was working at guntur, andra pradesh and gave my pphonwe number as [protected] and my email id as "[protected]@gmail.com" during the year 2012. Now myself is settled at virudhunagar, tamilnad which is my home time. The cell phone used by me then was missed and hence unable to use the number [protected]. Hence i am myself is unable to get the otp while using the existing irctc. Hence i need to...
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9
99Strange
from Vadodara, Gujarat
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irctc

I booked a ticket from brc (Baroda) - bdts (bandra terminal) in waiting list and then the ticket cancel due to its not get register so i claim for refund they are showing they did but i didn't get it.
Ticket with PNR No [protected] booked on 28/05/2018 cancelled on 28/05/2018.
Refund amount Rs 410 not credited to my sbi A/c,
From Ajay gour,
email [protected]@yahoo.com,
So i claim for refund.
Prn...
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R
Rajit Chauhan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2 tickets cancellation amounts rs.14, 481.80 not received ticket id:-484459

Address:Mumbai City, Maharashtra, 400074

Dear sir,

With due respect i would like to inform you that i booked 2 tatkal reservation w/l railway tickets from bst (Basti) to ltt (Lokmanya tilak terminus) on dated 04thjun and 05th jun, 2018 by irctc.

I was cancelled the 1sttickets cause it was not confirmed.

Date of booking: 04thjun 2018.

Date of journey: 05thjun 2018.

Pnr no. : [protected]

Tickets...
+3 photos
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S
skumar79
from Delhi, Delhi
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tdr submitted but refund amount not yet received

I have filled tdr but not received refund amount yet. I was traveling in sealdah rajdhani express on 28th of may 2018. The incident is the train was stopped some were and waiting for the signal in between some peoples started throwing stones and broken all mirrors of all coaches were few of passengers were injured also. After this railway staff did not taken any action and they departed train with damage coach and were ac was not working...
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A
Ashutosh Mongia
from Chennai, Tamil Nadu
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amount deducted but booking not done

Address:Pune, Maharashtra, 411015
Website:Irctc

I was booking tickets on 12 june on irctc but transaction failed and money got stuck in razorpay. I hd selected bhim upi for the payment and then ingit a request of ticket money from the razor so i accepted that and paid money. But i didnt get a confirmation about the my booking. Nothing.
.. I hv tried contact the irctc and razorpay team but no response.
Transaction id:[[protected]]...
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B
babai_5
from Mumbai, Maharashtra
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train missed as no information about ticket confirmation & train no

Website:www.irctc.co.in

My family booked ticket from njp to sealdah vide pnr no.-[protected] by padatik exp on 12.06.2018 which was confirmed by irctc with pnr no.- [protected] in darjeeling mail. But we didn't get any information regarding change of train no and because of that my family could not able to catch the train as its departure time was earlier (8pm) than padatik express (9pm). After several request to everybody station manager understood the actual problem...
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A
Ashok Kumar Pani
from Ingraj Bazar, West Bengal
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irctc failed to book tickets as razorpay received the amount

I try to book the railway ticket through irctc and payment made through vim app the amount rs 520.00 deducted from my bank as requexted by razorpay bank vide id no[protected] but irctc failed to book ticket showing the reason payment failed rejected by bank on 10.06.18
Irctc transaction id is [protected]. The amount rs.520.00 not refund by razorpay to my bank, bank of baroda....
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R
Ramesh Malli Subburam
from Bengaluru, Karnataka
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ewallet issue

Address:560093

Dear sir/madam,

Ticket id:-407244

Here i am unable to book the ticket thro' irctc login... I want to know the transaction password.. I have sent several mail to [protected]@irctc.co.in to resolve the issue.. But it is not being resolved.. Kindly look into the matter and resolve the issue asap.

Email id:[protected]@gmail.com
Irctc login: ramhem1

Ramesh...
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P
Pratap Kumar Gottimukkala
from Tirupati, Andhra Pradesh
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reg. the sanitation and poor state of the compartment

Address:Guntur, Andhra Pradesh, 522002
Website:IRCTC

We, dr. G. Pratap kumar and dr. A. Rudra nagendra rao travelled on 10th june, 2018 from chennai to vijayawada in howrah mail (Train no.12840) with pnr no:[protected] in i a (First a/c).

We were allotted upper berths whichs are dirty. The sides of the berths were not serviced since so many days.

The compartment is having half ia and half iia (First a/c and 2nd a/c berths) and the compartment is very old.
br...
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B
birkettsanjeev
from Lucknow, Uttar Pradesh
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wrongfully deducted twice - request for refund.- irctc user id nbirkett

Address:208019

I had booked a ticket through my irctc account from kanpur to delhi from shram shakti train no. 12451, on 4.6.2018 vide pnr no. [protected], d. O. J. 05.06.2018. I was alloted a-1, berth 8, in iiac. However i notice that the charges for ticket rs. 2015/- have been wrongly debited twice from my account. I have been patiently waiting since then for credit of wrongful deduction for rs. 2015/- by irctc, in my pnb a/c.

Kindly look...
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P
Priyanka Azadraj
from Gurgaon, Haryana
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misbehavior of coach attendant

Address:New Delhi, Delhi, 110075
Website:Indian railways

I dr. Priyanka raj travelled in train number 12192 shridham express on 9th june from jbp to nzm with pnr no. [protected] with my daughter. The couch attendent of my bogie before shri. Sashi dayal was very rude in behavior and misbehaved with me on asking to be polite he threatened of dire consequences and said make my complaint where ever you want i don't care. Is there any system in the railway to train such kind of people that how to behave...
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M
Malukart Pradeep
from Bengaluru, Karnataka
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services not delivered

Address:560076
Website:www.rr.irctctourism.com/#/accommodation/in/rrCheckAvalability

I was trying to book a retiring room in chennai. Even though the check-in and check out date was given as 15/6 2018 to 16/6/2018, below in the selection list the dates are showing as 7/7/2018 to 8/7/2018.

To understand this tried calling in toll free. Even after waiting for a long time, when the staff answered the call, they just disconnected before hearing my request completely....
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D
Dipankardivy1
from Parvatipuram, Andhra Pradesh
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not able to book tatkal ticket

Today i was trying to book a tatkal ticket, but my session got log out even though my session was in use and it was not login more than 2 mins. It was not idle. As per irctc, if session is idle for 3 or more mins, then session expires.. Why is this happening. Is it that someone is hacking the irctc account and disconnect the active user sessions? Can you please check the security of the irctc. I can't even book the ticket and nowadays its...
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D
dhaneeshta
from Kunnamangalam, Kerala
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irctc payment failure

Address:673613

Sir,
I am Dhaneesh. I paid Rs 1350 to IRCTC for booking train ticket through PhonePe. IRCTC have not received the payment.

TXN id P1806070815436265965527.

My SBI account is debited INR 1350.0 on Date[protected]:15:56 AM by UPI Ref No[protected]

Plese do the needful

Dhaneesh
[protected]
dhaneesh.[protected]@gmail.com...
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N
Nolkha somu
from Mumbai, Maharashtra
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amount deducted but not credited uts app wallet

Amount deducted but r-wallet not credited
Amount deducted but r-wallet not credited

Dear team,
I have recheraged r-wallet for rs. 100 inr on 08/06/2018 at 10.55 p. M. Amount deducted from my bank a/c but r-wallet not credited.
I have contacted to my sources of payment bank they replied as your transaction of rs. 100.00/- was successful

Details are as follows:
Utr : #
Payment...
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C
CA Nikhil Khandelwal
from Gwalior, Madhya Pradesh
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regarding bad service and bad coach

Address:Raipur, Chhattisgarh, 492001

Sir, my wife with our 2.5 yr kid was travelling from raipur to howrah yesterday 07/06/2018 in a1 coach seat no. 2 pnr no. [protected] by aczad hind express (12129). The coach was in bad condition. The toilets were not clean. The pillow covers and bed covers were not fresh. Overall it was a disastrous experience for them. For the very first time we faced the third class facility by paying for the 2 tier ac. The coach was put in the last, with...
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N
Nasiruddin Shaikh (Ns)
from Raiganj, West Bengal
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irctc debit my money twice but ticket not generated

My user id of irctc a/c - nasirtumpa.
My email id - [protected]@gmail.com
Date of journey - 02/06/2018.
Date of transaction - 01/06/2018.
First time payment was sucessful but irctc app shows bank error & debit my money 95/-
My transaction id[protected]
& pos - irctc85505.
Second time also money deduct but tickit not generate & error message is bank not responding.
Transaction id...
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B
Bala Ram choudhary
from Darjiling, West Bengal
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less refund of amount

I have booked e - ticket through irctc on 28/02/2018, pnr no. [protected], amount is 8535/- then my e-ticket was not confirmed and final chart prepared and irctc refund only 8340/- what is reason behind less refund and e-ticketing was cancelled automatically what charged taken from me but e-ticketing is not cancelled after preparing of a final chart of railway...
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D
Diya Paliwal
from Naini Tal, Uttarakhand
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regarding online ticket

महोदय कल मैंने न्यू दिल्ली से नागपुर यात्रा की तिथि 30 जून 2018 हैं
टिकट आप के clear trip से बुक किया जिसके 2701/रूपये मेरे एकाउंट से
कट चुके हैं लेकिन मुझे टिकट के बारे में न कोई मेल...
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Address:Kolkata, West Bengal, 700047

Hi,

Myself avijit mohanta, i was travelling with my family from kolkata (Sdah) to balurghat (Blgt) dated 26/05/2018 by train. Our journey starts at 10:15 pm and train reached to maldah (Mldt) around 6am morning next day (27/05/2018).

At maldah station train has been stopped and did not move. There was an announcement occurred at station mentioning that "the train will not go to balurghat due to some rail track...
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