Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

This is very shamefull and painful to say to irctc authority that i was cancel my rail ticket through irctc app on 18/05/18 and till now i have not received any refund in my sbi acctt. No. [protected]. The details are given below.
Cancellation id [protected], pnr no.[protected], refund ref no.[protected] ₹130. And cancellation id [protected], pnr no.[protected], refund ref no.85215228141820940839533 ₹1870 so pls take needful as early as possible.

I recently booked tickets through upi where my money got deducted but the ticket didn't get book. Irctc saying they didn't receive money and upi saying they successfully transferred they money to razorpay. Kindly refund my money.
My upi id is [protected]@upi
Utr no.[protected]
Dear sbi upi user, your account is debited inr 2051.8 on date[protected]:57:44 pm by upi ref no[protected]
Transaction date: 24 june 2018

Regards,
Amit kumar singh
Singh. [protected]@gmail.com
[protected]

Money for irctcs e-ticket waiting list pnr no. [protected] has not been refunded. Which had w/l 29, w/l 30, w/l 31, w/l 31 and the date of journey was 09 june 2018. We had reservation in sleeper class from jasidih jn to barddhaman jn. The train name was jsme koaa pgs, train no. 53140. The fare was rs 440. After the chart was prepared the ticket was still in waiting list so we didn't boarded the train. And the money is still not refunded.

Dear sir,

In connection with the above it is brought to your kind notice that i have cancelled (On 10/[protected] the following retiring rooms at different
Locations as per below mentioned details by online site of irctc retiring rooms:-

1. Transaction id no. [protected] - ref. No. Agcrr1108902
2. Transaction id no. [protected] - ref. No. Agcrr1108935
3. Transaction id no. [protected] - ref. No. Jprr1078013
4. Transaction id no. [protected] - ref. No. Abrrr1078436

But it is regretted to inform you that the refund against the above cancellation has not been done so far even though a number of days elapsed since its cancellation. I have already been sent so many e-mails in this regard to [protected]@irctc.co.in and also talked in [protected] but they only given assurance to me that the refund is in process and will shortly credit into your account but till date no fruitful action has been taken by them. Please look into the matter arrange to do the needful.

Thanking you in anticipation

Yours faithfully,..
Mohandas t. M.

Respected sir/madam
I am trying train tickets booking with preference of lower birth on 11-jun-2018, but lower births not available so my booking is failed, but amount cutting from my bank account. Irctc website showing my failed booking
Refund amount also approved, but not credit into my bank account. So please help me
Details of transaction ;- 1. Transaction id: [protected]pnr
2. Transaction id: [protected]pnr
3. Transaction id: [protected]pnr

Tdr transactions details

Transaction id: [protected]

Train no./name: 04186/pnbe jhs spl

Pnr no [protected]


Date of journey: 26-apr-2018

Date of boarding: 26-apr-2018

Date of booking: 25-apr-2018


From: kanpur central (Cnb)

To: gwalior (Gwl)

Boarding: kanpur central (Cnb)


Resv upto: gwalior (Gwl)

Quota: general (Gn)

Class: sleeper class (Sl)


Ticket amount:https://www.irctc.co.in/eticketing/javax.faces.resource/indian-rupee-symb...⇄

Ticket type:e-ticket


Passengers details

Name

Age

Gender

Status

Coach id

Berth no/ wl no

Sushma bhadoria

49

Female

Cnf

S4

25


Mahendra pratap

51

Male

Cnf

S4

29


Tdr details

Reason for tdr: train late more than three hours and passenger not travelled.


Tdr filing date: 26-apr-2018 13:18:15 hrs

Tdr status cr registered

Cancellation id: [protected]


Tdr zone: north central railway (Nc)

Registration no:[protected]

Hi sir / madam, there is right information about 18520 from pune station. Always this train late. Last month may 28 same train too much late. No proper information from pune station. We are not getting information abt delay traund from your irctc. Please send train arrive correct time or delay details to passenger mobile number then we dont wait in railway station. Based delay time will come to station.

Thanks.

I have my e ticket from jabalpur to yeshvantpur for journey date[protected] on dated[protected] second ac class. The charges rs. 1624.8 were deducted from my union bank account but i am unable get my e ticket nor pnr number from irctc web site. Even sms has not been received in my mobile number. Please help me to get my pnr number, e ticket and message in my mobile. If ticket is not booked then inform me or refund my amount.

My e mail [protected]@gmail.com
Mobile-[protected], [protected], [protected]

I dr shrawan kumar mangawa travel in chetak express train no. 12981 from delhi sarai rohilla station to ringus junction with my wife. I ask to tc for a vacant seat.
He is in coach no a1. His name is vipin yadav as he told to me. I want to complain against him regarding his behaviour. He misbehave with my wife and me. He used sluggish language with me in the coach. He pull my collar and push me. I realy embrace with his behaviour.
I request to you please enquire his behaviour otherwise i will coplaint to higher authorities asap.

During the booking ticket by irctc app after make payment balanced deducted from my account and ticket not booked written cause of failure razorpay not responding end. When i was called to irctc, said that goto bank branch after met through bank. Bank said payment complete. During booking the ticket l found that after otp given in the otp box clicked on make otp. Then irctc app again ask pin from me.
Transaction id - [protected].
Sir please help me

I have booked from ernakulam to udupi the money has been deducted from my bank but but the irctc website shows that it is pending from the bank i have neither got a message of refund nor booking has been completed i have been trying to contact irctc but they are helplines seems to be busy i have already sent an email but no one has responded to it. My transaction id is :[protected]
Train no:12431
Paid from - paytm wallet.

While booking tickets on 23/0618, two times transactions failed. Rs8500/-x2 have been debited from my bank account but tickets could not be booked stating failed transactions. My tarnsaction ids are:
[protected] & [protected]
So the total amount of Rs17000/- should be refunded to my account soon.
Why this is happening? I did not have such experience before. IRCTC should resolve this problem soon so that I can book the tickets. Since the booking has been failed for two times now I am scared to try again because money is debited from my account.

Sir, i had book a ticket from ndls (New delhi) to gkp (Gorakhpur juntion)
On[protected] but my ticket is not book and ticket amoun 530 rupees debit
From my hdfc account.
Plz sir refund my amount 530 on my account immediately.

This is my debit sms

Thank you for using debit card ending 7370 for rs.530.00 in noida at irctc85505 on[protected]:11:04:48 avl bal: rs.7480.00

Pnr :- [protected] has rampurhat to howrah with sahid express the train has arrived at bolpur shantiniketan my tte has checked my tickit its ok so tte has no more talk but when i arrive at howrah to walt to travel my home at car again other tte has checked my tickit and say please show your id proof i have seed my id proof but tte has say it is false tickit you have charged a 1000 penalty so i asked why i payed the tte said if pay so are good another your are harasment... So i haved payed 500 rs cause i haved in a emergency so i requested please refund my penalty balance and step to of tte.. My contact number -[protected]

Everytime now i try logging in to irctc website & it keeps loading up the page & nothing comes up. I had no issues logging on to to the website before however not sure what they have done it, it's not loading the log in page. Let me tell u i have excellent network in my are &dont have any problem. Pathetic! Frustrating.
Please don't want any excuses like.. Please clear cache & cookie or u have network issues.
In addition to that i had to cancel a ticket & because i was unable to access log in page couldn't do it. Really frustrating
Just fix it asap.

I have purchased two e tickets pnr nos:[protected] and [protected] for my travel on 4.7.2018 and 5.07.2018 respectively. No sms came to my mobile and i want to print the e tickets to carry with me. But this new web site not showing any option for booked ticket history or print option. It is not customer friendly option as it was in the old website. Kindly send me either mail or sms which i can show on boarding the train.
U c kar

Train no.- 18216
Pnr no.- [protected]
There are just two trains for delhi from gurdaspur and the qualtiy of both the trains is pathetic. I m a student and traveling in these trains is the worst part. Today right after entering the coach me was able to see coackraches all over in the coach; and not only that the blankets, sheets, pillow and everything was stinky and dirty and even after complainting about it to the attendent and the helper no one took the responsibilty and ignored me on my face.
Train is going to reach amritsar but still the tt is not here to whom i can complaint about the same. Feeling really helpless.

This is the third time, i am again compelled to complain against the same issue of providing single sleeper berth for two passengers, one of them is a serious patient. But today i can not cancel my ticket. It is impossible to us to go sharing one berth. My pnr number: [protected]
Transaction id: [protected]
Train number/name: 53172 / lgl sdah pass
Booking date: 04 jun 2018
From: beldanga (Beb) 21 jun 2018
To: sealdah (Sdah) 22 jun 2018 04:30 hrs

Please do something for money refund.

My irctc user id is ramz5026 and my e wallet got expired and while trying to renew e wallet after providing details pan card no and name as on pan card site is not processing information, it is not taking me to next step. I have got 8k balance in wallet. I have mailed to irctc about the problem along with screen shot and i didn't got any reply. A month has passed and i'm still waiting for reply. Pease help me

Dear concern officer, train no 11301 & 11302 udyan express all coach s are too old. No proper lighting seats are uncomfortable hence its not safe. Am traveling frequently from past 14 years in this train. Kindly take necessary action to provide safe and healthy journey... While sleeping train vibration getting more its not able to sleep... Most thing is heavy noice. I hope now a days ralway deparment responcing very quick. This is not dmall to correct in short period. But u can solve the issue. Thanks.. Belli