Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I booked ticket for new delhi to ferozepur today, for 8th july in 3rd tier ac by punjab mail according to availability. As money is deducted from my account but i didn't receive any kind of confirmation for my ticket. I checked in booking history but it is not showing me anything.
Its a emergency, i requested to resolve this problem and give me a positive confirmation for my train.

Thanks & regards
Mahi

Pnr no.[protected] doj : 23/06/2018 train no. 12312 3a b-2 / 25
From kalka to howrah
कालका मेल में चाय जरूर पीना चाहिए – जो साधारण भारतीय जनता को बेचा जाता है i रेल रेट है सात रूपया – किस चाय का? मगर यहाँ कालका मेल में कीमत है दस रूपए – जी हाँ दस रूपए!!
तीन घंटा पहले का ठंडा सफ़ेद मीठा पानी — कागज के कप में आधा डाल कर सबसे सस्ती कोई dip चाय बैग को “चाय” कहते हैं i कीमत दस रूपए i
बेचने वाला खुश होगा तो साथ में दो सस्ते बिस्किट भी मिलेंगे – अगर उसने नहीं दिया और आपने आधा कप ठन्डे पानी के साथ बिस्किट की मांग किया तो वह आँख तरेर कर कहेगा “ बिस्किट ख़तम है – पैसा दस रूपए ही लूँगा क्योंकि यह बिस्किट आपको free मिलता है – जो करना है कर लीजिये – हमारे मालिक को पता है कि आप कोई vip नहीं है i”
इस ट्रेन में डायबिटीज के वयस्क मरीज [ मै- 58 वर्ष, एकल महिला ] को बिना चीनी की चाय के लिए पांच - छः बोगी चलकर पैंट्री जाना पड़ता है – मालिक / मनेजेर वायदा करते हैं – “ आपकी सीट तक पंहुचा देंगे” और फिर वह भूल जाते हैं – स्पेशल चाय का फ्लास्क ले कर कर्मचारी सामने से बार बार गुजरते हैं – बुलाने पर उत्तर मिलता है “यह चाय tt लोगों का है” tt किधर हैं? Ac-2 में हैं और आप तो थर्ड क्लास ac में बैठे हैं – क्या करे बेचारे??
भोजन के बारे में अधिक समय आप लोगों का नहीं लेंगे – जो सादा veg thali पूरे देश में प्रत्येक स्टेशन प्लेटफार्म पर 50 रूपए में मिलता है वही भोजन ट्रेन के अंदर 120 रूपए से कम में नहीं मिलता – इस थाली में चार पांच पतले पनीर के टुकड़े मटर या चने के ऊपर रखे जाते हैं जो स्टेशन प्लेटफार्म के थाली में भी होते हैं i कोई हरी सब्जी नहीं होती न ही कोई सलाद, न दही न मिठाई i

IRCTC complaint no. 8595468, 8384384, 8594849.
1. Ticket refund not received in account. Have already submitted bank statement as requested by IRCTC but no response since then.
2. Failed transaction from UPI . Money deducted but no refund recieved.
Customer care never replies.
1st phone no. Out of service 2nd always busy
Customer service says complaint on email, can't be verified on phone.

Hi support team,

I have booked a ticket from hwh
To lko for kumbha express on 22/04/2018
And date of journey was 23/04/2018
For reason train delayed more than 3 hours and
The passenger has not traveled, i filled the tdr
For the same in irctc against my ticket and the
Status was turned to cr registered, but the
Amount was not refunded yet.
I am not sure what else i might be missing to
Get amount refunded. Please let me know what i
Can do further.
Ticket details:
Date of transaction :- 22/04/2018
Pnr number :- [protected]
Reason for tdr: train late more than three hours and passenger not travelled.
Tdr filing date: 23/04/2018 12:01
Tdr status: cr registered
Case registered at office: northern railway

I am registered user since last 5-6 years and was happy with user friendly services all the period. However, after new revamped system has been installed, we do not get access to other services like booked ticket history etc. Even login system is also not available on front page.
I have booked one ticket from thane to pune on 23rd june. Ticket is confirmed but i haven't received sms. I can't view booked ticket history as well request to send again sms also.
Irctc must address this issue on priority and make the access or login system user friendly. Pl also put a write up on how to access/use new system effectively.
Sunil salvil

This is very shamefull and painful to say to irctc authority that i was cancel my rail ticket through irctc app on 18/05/18 and till now i have not received any refund in my sbi acctt. No. [protected]. The details are given below.
Cancellation id [protected], pnr no.[protected], refund ref no.[protected] ₹130. And cancellation id [protected], pnr no.[protected], refund ref no.85215228141820940839533 ₹1870 so pls take needful as early as possible.

I recently booked tickets through upi where my money got deducted but the ticket didn't get book. Irctc saying they didn't receive money and upi saying they successfully transferred they money to razorpay. Kindly refund my money.
My upi id is [protected]@upi
Utr no.[protected]
Dear sbi upi user, your account is debited inr 2051.8 on date[protected]:57:44 pm by upi ref no[protected]
Transaction date: 24 june 2018

Regards,
Amit kumar singh
Singh. [protected]@gmail.com
[protected]

Money for irctcs e-ticket waiting list pnr no. [protected] has not been refunded. Which had w/l 29, w/l 30, w/l 31, w/l 31 and the date of journey was 09 june 2018. We had reservation in sleeper class from jasidih jn to barddhaman jn. The train name was jsme koaa pgs, train no. 53140. The fare was rs 440. After the chart was prepared the ticket was still in waiting list so we didn't boarded the train. And the money is still not refunded.

Dear sir,

In connection with the above it is brought to your kind notice that i have cancelled (On 10/[protected] the following retiring rooms at different
Locations as per below mentioned details by online site of irctc retiring rooms:-

1. Transaction id no. [protected] - ref. No. Agcrr1108902
2. Transaction id no. [protected] - ref. No. Agcrr1108935
3. Transaction id no. [protected] - ref. No. Jprr1078013
4. Transaction id no. [protected] - ref. No. Abrrr1078436

But it is regretted to inform you that the refund against the above cancellation has not been done so far even though a number of days elapsed since its cancellation. I have already been sent so many e-mails in this regard to [protected]@irctc.co.in and also talked in [protected] but they only given assurance to me that the refund is in process and will shortly credit into your account but till date no fruitful action has been taken by them. Please look into the matter arrange to do the needful.

Thanking you in anticipation

Yours faithfully,..
Mohandas t. M.

Respected sir/madam
I am trying train tickets booking with preference of lower birth on 11-jun-2018, but lower births not available so my booking is failed, but amount cutting from my bank account. Irctc website showing my failed booking
Refund amount also approved, but not credit into my bank account. So please help me
Details of transaction ;- 1. Transaction id: [protected]pnr
2. Transaction id: [protected]pnr
3. Transaction id: [protected]pnr

Tdr transactions details

Transaction id: [protected]

Train no./name: 04186/pnbe jhs spl

Pnr no [protected]


Date of journey: 26-apr-2018

Date of boarding: 26-apr-2018

Date of booking: 25-apr-2018


From: kanpur central (Cnb)

To: gwalior (Gwl)

Boarding: kanpur central (Cnb)


Resv upto: gwalior (Gwl)

Quota: general (Gn)

Class: sleeper class (Sl)


Ticket amount:https://www.irctc.co.in/eticketing/javax.faces.resource/indian-rupee-symb...⇄

Ticket type:e-ticket


Passengers details

Name

Age

Gender

Status

Coach id

Berth no/ wl no

Sushma bhadoria

49

Female

Cnf

S4

25


Mahendra pratap

51

Male

Cnf

S4

29


Tdr details

Reason for tdr: train late more than three hours and passenger not travelled.


Tdr filing date: 26-apr-2018 13:18:15 hrs

Tdr status cr registered

Cancellation id: [protected]


Tdr zone: north central railway (Nc)

Registration no:[protected]

Hi sir / madam, there is right information about 18520 from pune station. Always this train late. Last month may 28 same train too much late. No proper information from pune station. We are not getting information abt delay traund from your irctc. Please send train arrive correct time or delay details to passenger mobile number then we dont wait in railway station. Based delay time will come to station.

Thanks.

I have my e ticket from jabalpur to yeshvantpur for journey date[protected] on dated[protected] second ac class. The charges rs. 1624.8 were deducted from my union bank account but i am unable get my e ticket nor pnr number from irctc web site. Even sms has not been received in my mobile number. Please help me to get my pnr number, e ticket and message in my mobile. If ticket is not booked then inform me or refund my amount.

My e mail [protected]@gmail.com
Mobile-[protected], [protected], [protected]

I dr shrawan kumar mangawa travel in chetak express train no. 12981 from delhi sarai rohilla station to ringus junction with my wife. I ask to tc for a vacant seat.
He is in coach no a1. His name is vipin yadav as he told to me. I want to complain against him regarding his behaviour. He misbehave with my wife and me. He used sluggish language with me in the coach. He pull my collar and push me. I realy embrace with his behaviour.
I request to you please enquire his behaviour otherwise i will coplaint to higher authorities asap.

During the booking ticket by irctc app after make payment balanced deducted from my account and ticket not booked written cause of failure razorpay not responding end. When i was called to irctc, said that goto bank branch after met through bank. Bank said payment complete. During booking the ticket l found that after otp given in the otp box clicked on make otp. Then irctc app again ask pin from me.
Transaction id - [protected].
Sir please help me

I have booked from ernakulam to udupi the money has been deducted from my bank but but the irctc website shows that it is pending from the bank i have neither got a message of refund nor booking has been completed i have been trying to contact irctc but they are helplines seems to be busy i have already sent an email but no one has responded to it. My transaction id is :[protected]
Train no:12431
Paid from - paytm wallet.

While booking tickets on 23/0618, two times transactions failed. Rs8500/-x2 have been debited from my bank account but tickets could not be booked stating failed transactions. My tarnsaction ids are:
[protected] & [protected]
So the total amount of Rs17000/- should be refunded to my account soon.
Why this is happening? I did not have such experience before. IRCTC should resolve this problem soon so that I can book the tickets. Since the booking has been failed for two times now I am scared to try again because money is debited from my account.

Sir, i had book a ticket from ndls (New delhi) to gkp (Gorakhpur juntion)
On[protected] but my ticket is not book and ticket amoun 530 rupees debit
From my hdfc account.
Plz sir refund my amount 530 on my account immediately.

This is my debit sms

Thank you for using debit card ending 7370 for rs.530.00 in noida at irctc85505 on[protected]:11:04:48 avl bal: rs.7480.00

Pnr :- [protected] has rampurhat to howrah with sahid express the train has arrived at bolpur shantiniketan my tte has checked my tickit its ok so tte has no more talk but when i arrive at howrah to walt to travel my home at car again other tte has checked my tickit and say please show your id proof i have seed my id proof but tte has say it is false tickit you have charged a 1000 penalty so i asked why i payed the tte said if pay so are good another your are harasment... So i haved payed 500 rs cause i haved in a emergency so i requested please refund my penalty balance and step to of tte.. My contact number -[protected]

Everytime now i try logging in to irctc website & it keeps loading up the page & nothing comes up. I had no issues logging on to to the website before however not sure what they have done it, it's not loading the log in page. Let me tell u i have excellent network in my are &dont have any problem. Pathetic! Frustrating.
Please don't want any excuses like.. Please clear cache & cookie or u have network issues.
In addition to that i had to cancel a ticket & because i was unable to access log in page couldn't do it. Really frustrating
Just fix it asap.