Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I was creting a new registration using irctc connect, i have entered all details correctly but except my email id. While registering i have entered wrong email id.. Worng email id ([protected]@yahoo.com)... Please do change it with correct email id..
Correct email id ([protected]@yahoo.com). Please do change. Then only i can proceed with opt verification of my email id and the use the irctc services.

I had opted for book only if confirmed berth is available while booking a tatkal ticket on[protected]. Even then a waitlisted ticket got booked. Upon cancellation, the refund was processed after deducting the cancellation charges. I wrote to [protected]@irctc.co.in and tweeted on its official account to take this issue forward. But IRCTC did not take any responsibility in replies given on both of the above. I have attached a snapshot of the ticket and the reply I received from [protected]@irctc.co.in
I should be refunded full amount without any deductions. Why should I pay for IRCTC's mistake.

I booked a ticket through irctc from khurda road jn (Kur) to chennai central (Mas) using syndicate netbanking. My transaction id is [protected]. The ticket is not booked, it showing pending from bank end in payment status. But already rs - 2100+10/- is deducted from my bank account.
So, kindly take necessary action to refund the amount in my account as soon as possible.

Sir I have debited twice to my account of Rs.380.96 vide transaction id [protected]IGADTESIH9 and [protected]IGADTERHJ6 on 17/06/2018 while I was booked a rail ticket vide PNR [protected]. I have also complaint to sbi but they replied as both transaction have been successful as confirmed by merchant i.e. IRCTC. Kindly look into the matter and refund the due amt to my account.
Regards
Rahul Kumar

Sir
I tried to book railway tickets on 14.6.18 through irctc rail connect.in both the attempts the ticket could not be issued but my account has been debited twice by rs 190/. Till 19.06.18 the amount hasn't been reversed to my account. I do produce here the detail o[censored]nreversed transaction ids
Tr id [protected] dt - 14.06.2018 of rs 190/
Tr id [protected] dt - 14.06.2018 of rs 190/
Kindly arrange to reverse the amount to my concerned account.
Thanking you
Yours faithfully
Makhanlal ghose

New website is not allowing me to login to check my booking history for tickets booked 1month back. As soon as i enter userid credentials a popup comes and says "use new version". But in new version i dont see any login option. Directly find trains kind. Pls help me its very urgent to get my ticket info as journey is scheduled just in two days. Thanks.

I faced a problem while booking a ticket now on irctc app. Transaction id/[for pos txn at[protected][protected]] date of booking 09-june-2018 tatkal reservation from hyderabad to cuddapah 10/06/2018. After entering the details of the passenger, i made the payment using syndicate bank debit cum atm card online. After making the payment i got the message that the session is expired.

I have booked two ticket on irctc using my VISA Credit card. money is deducted from bank but ticket is not booked.money is deducted via PayU Money.
so please refund my amount to my account. ticket booked on 9/6/2018.
till 20/06/2018 date refund not recive in my Credit card.

transaction ID: [protected]

Refund ID: [protected]
via PayU Money

Such a non-sense site i have ever met so far. The new website is worse than the old one. If my required condition is not met for booking ticket - like preferred seats or berth, then why it is getting redirected to transaction page and debiting amount from my bank account. This i tried for more than 6 time today and found it to be so much non-sense and at the end only my time and money has got wasted, without booking tickets. It gets logged out without saying unsuccessful message.

The customer care number is even worse. Preferred language is english but people who ask pick up asks us to speak hindi. When i preferred english they hold the phone for few minutes and only disconnect after that.

Such an bad experience.

The site is very poor and does not function up to the expectation. It has not been checked before launching. Last night i tried to register my aadhaar card and it sent me an otp, but typing that otp showed an error message - which is a programming error. Very poor site. I felt that the older one was much easier than the new one.

The mobile version of the site is even worse. Every time i click the login icon it asks for registration.

I have registered a ticket from beawar to jaipur of 3rd june 2018 journey, but due to some condition train divereted from jodhpur to other route so i could not catch the train because it is from jaipur and my route train not run. I filed tdr on webiste on 3rd june 2018 and its 15 days only showing cr registered i have not received my refund with service tax. My pnr no. Is [protected] and transaction id is [protected].

The newly launched irctc website https://www.irctc.co.in/nget is not loading in internet explorer version 11 and less.

There is an error which occurs only in ie browser:

Script438: object doesn't support property or method 'fill'.
File: main. Bb626e3237ebfb10c729. Js, line: 1, column: 133003

Need to change the array. Fill () method with another code for filling the element in the array at the last index.

My name is balveen singh
Email id: [protected]@gmail.com
Mobile no : [protected]

We have booked our ticket from my app on 17, june 2018

From sbc to nzm in rajadhani exp to travel on 27 june 2018.

Trans. I. D - [protected]

Reason for transaction failure shown was - no response from bank.

However our bank confirms they have transferred the money wide their bill no.[protected].

Kindly check and credit the money back in to my account as soon as possible.

My mobile no - [protected]

Thanks in advance,

Srinivasan sekar

Complaint for updating email id and aadhar in my profile of irctc
I am unable to do it online.

User name - bijay_jain
My mobile no [protected]

Old email id [protected]@yahoo.co.in

I am unable to update my email id and aadhar in profile.
New email id is
[protected]@gmail.com

Also please update my aadhar no[protected]

My name and address
Bijay kumar jain
302 prabhavathi avenue, plot no 38 gautami enclave kondapur hyderabad 500084

I am unable to book eticket through the websites. Whenever i am clicking the book now option it redirects to the right page but in that page whenever i am going to fill up the passenger details, it will stop working. This is really a big problem. Our govt should take necessary steps to fix this problem as soon as possible, because everyone are not available to go to railway counter and book the ticket.

My father was not supposed to travel as the train was late so i filed tdr but later i found that he has travelled so wanted to cancel tdr but could not do so as no option was available.

I did not find an option to cancel filed tdr online. Therefore please cancel it

Pnr number : [protected]transaction id : [protected]
Train name : gangasatluj exptrain no.: 13308
Jaunpur jn (Jnu) dhanbad jn (Dhn) tdr filing date : 17-jun-2018 22:08:53 hrs

Date 17-06-18
Train: pearl city from tuticorin to chennai.
Compartment: s2, time : 10.30pm.

I am a woman (Teenager) allocated in rac with a man in the same rac no. I asked the ticket checker to please change my rac seat near a woman as i was not comfortable near a gent and my seat was near the bathroom and many waiting list people (All men) where crowded nearby and i was the only woman. The ticket collector did not ask the waiting list people to get down and when i requested him to please check to change my place near a woman (I did not request a sleeper place, just for exchange near a woman) he shouted at me violently, i cried but he kept on harassing. I did not feel safe the whole journey.
I please ask the management to look into this. I hope no woman will face such harassment and fear while travelling.

Last wednesday (13.06.18), i made irctc mobile app payment through paytm wallet. On that time, i have low balance in my paytm wallet. So, added money to wallet through axis bank account. Once, i added money to paytm wallet. Amount was debited from my axis bank account. But, no money added to my paytm wallet or no transaction happen in paytm. I made complaint with axis bank branch and they said in 24hrs bank reverse the amount. But till now, 4 days now no amount reversed.

Sir i want to say that i'm going to take a water (1 l) but i received only 700 ml water in basti and gonda railway station.
Irctc water point many times not providing quality water in gonda jn, but i received quality water of irctc water point in katni jn...????.??
So i want quality and standard water in all up irctc water point
Necessary action please....

Dear team,
1380 rs deducted from my account by razorpay for irctc ticket booking but amount not deposited in irctc account hence booking failed.. Because of your wrost service...

Without wasting the time payback my money which you kept in your pocket.

All required details are mentioned below with snaps...

Date and time of booking :17/06/18 11.02 hrs
1380 paid through bhim upi (Phonepe)

I have booked a wait list ticket on 4.3.2018 from borivali to ratangarh under pnr no. [protected] for train no. 19027 tomorrow is the travel day i. E.16.06.2018. But the ticket is still same wait listed 4th & 5th. My brother also booked on 12.05.2018 for same train ; class & date under pnr no. [protected]. He got confirmed ticket. Why my ticket is not confirmed by your irctc system.