Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I booked a ticket from irctc on on line for train no 12816 dated03/11//2017
On some cause i canceled my ticket on 12/02/2018 date of journey is 03/03/2018. The irct refunded the amount rs.755/ to my bank / in my irctc
History they showing the amount after canceletion 2535/ but my bank recived only 755/ below i am give the details.

Transaction id for booking :- [protected]
Pnr no [protected]
Transaction id for cancel id:- [protected]

The catering menu irctc provided (Print on ticket) doesn't exist in vaishali exp 12554. Today24/02/2018 they refused to give it at that rate.
Kindly give us proper reason why catering system do this. Why they taking high price for same food.
Tea at ₹10 meal upto ₹90-150.
Hopefully irctc solve this problem soon, this is totally arbitrary of catering staff.
Thank-you!

I, mr sn singh have done reservation for 2 bearth from ujjain to bilaspur junction for train no 18244 - bilaspur express in ac 3 tier on[protected]For journey on[protected] with pnr no[protected] and ticket was rlwl/1& rlwl/2. Another ticket for same destination and same date and same train with pnr no[protected] on[protected]For 22 feb 2018 journey) and it was elwl/13. But at the time of journey my wl/13 ticket was confirmed whereas w/l 1&w/l 2 ticket was not confirmed. I am a senior citizen of age 70 and it was very horrible journey for me as seat was not confirmed and i completed journey by sitting on place between two bearth and the behaviour of tte of coach no b1 and b3 was very disappointing. On enquiry about w/l ticket they treated very roughly and told me to go where ever you want to go and complain against me i will see. Sir, being a father of two sons working in defence forces and being a senior citizen it was very bad experience about your railway staff. I feel very ashamed about railway administration and staff

Sir i want to open the new user id. From last week i am trying to open an user id.
I had given my new mob number & email id. I followed the steps given in document to open new user id.

I had never used my mobile number or email id on irctc booking.

Still i am getting message, your mobile no is already in use or your email-id is already in use.

Pl. Reply me on verity. [protected]@gmail.com

Dear sir/madam

I tried a ticket booking from mumbai to bengaluru. The booking failed and the money was deducted from my account.

Sbi transaction detail is as below.

22-feb[protected]feb-2018)
To transfer
Inb irctc-railway ticket book railway ticket booki
[protected]igacyvcer6
3, 961.80

My failed transaction history is as below.

Transaction id: [protected]
Train no./name: 11301/udyan express
Date of booking: 22-feb-2018
Date of journey: 05-mar-2018
Date of boarding: 05-mar-2018
Date of arrival: 06-mar-2018
From: c shivaji mah t (Csmt)
To: bengaluru cant (Bnc)
Boarding at: c shivaji mah t (Csmt)
Resv upto: bengaluru cant (Bnc)
Quota: general (Gn)
Class: second ac (2a)
Payment status: payment requested
Bank name: state bank of india
Reservation status: not booked
Transaction amount:3950.0
No. Of adults: 2
No. Of children: 0
Ticket type:e-ticket

Please help me to get the refund asap.

Regards

Dear,

I travelled in train no:18520 from pune to bza on 22 feb, 2018 with berth no:b2/mb/53. The entire day we suffocated a lot as the a. C. Didn't work. Even after we complained, the technician was unable to resolve the issue. There is no point for us to pay a. C. Fare where we didn't get the facility at all. Please take care of it

Thanks and regards
Satyanarayana kota
Email: [protected]@gmail.com

In sealdah rajdhani express me and my 3 and half year baby is travelling. I asked to the service provider to provide some extra sandwich or baby milk for my child also but he denied. I was travelling on 23 of feb 2018 b8 birth seat no 5. Some how i have to mange and i paid extra without any bill for one-litre rail neer to cost of rs 15. My question is if irctc can charge dynamic fare rs. 2121 to 2825. And i booked the ticket at 2825. Irctc rajdhani can charge extra but why we can't. If we can then why he denied. We can demand extra food for babies and extra one litter bottle of packaged drinking water.

I have booked tickets online using irctc. I have to travel from ahmedabad to mumbai. I have selected window side as my wife is carrying. But on paying the seats confirmed as middle of the three chairs. What should i do now? If i cancel the tickets i have to lose some amount.. Why should i lose when it's not wrong from my end. Please suggest me to get actual berth allocation.
My pnr number is [protected]

Please do the needful as soon as possible.

Sir i am travelling from vishakhapatnam to new delhi in train no.12807 and pnr no. [protected].
While the train was in bhopal i bought two sandwiches on the platform and i came into the train and opened to eat then i found those are already spoiled. I was unable to eat these sandwiches so thrown out. I lost my my money and time and opportunity to take food again until 4 hours because the train is super fast it's next stop is jhansi to take food.
Until then i and my colleague waiting with hungry.

So kindly take a suitable action against the fraud and corruption.
Than you sir.

R/sir
I am booking for newtinsukiya to guwahati for 11feb and after prepared chart my seat is rac and train late by 2:35hrs so i cancel the ticket and tdr file in my ticket sir mujhe guwahati 7 am tak pahuchna tha aur train apne time sa 2:35 hrs late chalne wali thi is liya maine ticket cancel ka file tdr kr diya tha aur bus sa guwahati gya tha
So pls refund my tdr amount my ticket no is
Pnr-[protected]
Trn:15604
Dt:[protected]
Frm ntsk to ghy
Cls:sl
P1-rc, s4, 15

I am highly disappointed from your side as consumer complaints are not being resolved!!!
I am posting this complaint for the 3rd time and this still remains unresolved

On 16th feb, 2018i have booked a ticket from jaipur to pune but the transaction failed. Money is being deducted but no money has been credited to the bank.
The irctc site is showing refund status as "refunded" but no money is credited from irctc to the bank.
1. Cancellation id/refund id [protected]
Refund amt 1520

Please let me know what is the issue and till when the amount shall be credited to bank.
And irctc has also assigned ticket id [irctc #8143446]

Please include ticket id [irctc #8143446]
In the subject line of all future correspondence about this issue.

Hi team,

I have booked a tatakal ticket (Sleeper) on[protected] for bangalore to guwuhathi and train number is 12509 but the ticket is in waiting listing and train departed at 11:30 but ticket still it was in waiting list so i was not confirmed and we dint cancel the ticket because network issue but when we logined at 11:30 to portal to cancel the ticket we were not able so we have connected the tatakal chief officer and they told you cant cancel the ticket after the train departures and should be cancel before the prior of train leaves but the ticket is in waiting list i need my money return back and system is not accepting to cancel the ticket. How can i get to refund my money from irctc.

I have booked one ticket from my user id krneeraj23 on 15-jan-2018. The pnr was not generated and the booking status was payment requested. Now it is showing in my failed transaction. I spoke with customer executive and he told me that refund will be done within 2 weeks. Its been more than a month and have not received the refund.
Booking transaction id: [protected]

Name - reshma ingle irctc user id - reshma9930 mobile no - [protected] i have mistaken in my irctc registration by entering the wrong email id. Wrong id i have entered is reshma. [protected]@printhouseindia.com my original correct id is [protected]@gmail.com kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself

Below are the transactions failed but i did not get any refund from irctc

Transaction id [protected] amount 485.0 date 22-feb-2018

Transaction id [protected] amount 1325.0date 05-feb-2018

Transaction id [protected] amount 1325.0date 05-feb-2018

Transaction id [protected]amount 1325.0 date 05-feb-2018

Transaction id [protected] amount 1010.0 date 22-jan-2018

Sir,
I had booked 3 tickets for travel from varanasi to howrah (Against pnr number: [protected]) of which i had cancelled one. The irctc account is showing that the amount of rs-1040 has been refunded in zkpy bank on 6/02/2018. The proof of which i have enclosed. But i have not yet received any refund in my account.
Transaction no.:[protected]
Maitrayee das

Sir,
I had booked 3 tickets for travel from varanasi to howrah (Against pnr number: [protected]) of which i had cancelled one. The irctc account is showing that the amount of rs-1040 has been refunded in zkpy bank on 6/02/2018. The proof of which i have enclosed. But i have not yet received any refund in my account.
Transaction no.:[protected]
Maitrayee das

Dear customer,

We wish to inform you that your ticket against pnr number: [protected] has been cancelled successfully as per your request. Please collect rs. 1650 from agent

For any problem please contact us 24x7 hrs. Customer support at[protected], fax no.[protected]

Warm regards,
Customer care
Internet ticketing
Irctc

Respected sir/ ma’am,
I ritu kalra is travelling in nzm kota special train dated 22feb. Train no.09810 coach no s2 seat no4. Someone robbed my handbag which contain my important id’s aadhar card and pan card, my phone mi4 n money also. He robbed my nike shoes also.
Plzzzzz do some needful help.
Again itz a humble request plzzz help me out.
Regards
Ritu kalra

I was booking a ticket on 29th jan for a train from gorakhpur to hajipur dated 9th feb, 18 .
i made the online payment of Rs 700, the ticket wasnt booked and the amount was deducted but it wasnt credited back.
i was given failed transaction id :[protected]
i complained thrice to irctc but issue hasnt been resolved and i was given ticket id 8073539.
And its also impossible to conta t the customer care via tollfree no.

I have raised tdr for pnr [protected] but always repudiated. Actually pnr status is changed to 'reld' on chart preparation and unable to get any seat number for this pnr. Then received a new pnr [protected] immediately that was linked to original pnr and that was in lower class so i haven't travelled and filed the tdr on time before 4 hours after departure of traind but every time it's repudiated.
Please advice/help to get refund the money from irctc as they have to cancel the ticket if seats was not available in same class instead providing in lower class and every time original pnr should be given seat number and should not generate new pnr that we can't cancel. It shouldn't be downgraded. Every time repudiated saying 'coach not short'. If coach/seat was available then why not cleared with same pnr as confirmed and why status of original pnr was changed to 'reld' and new pnr with berth number is released on chart preparation.

Akhilesh modi
Mob: [protected]