Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I have booked a i - ticket pnr no. [protected] on 5th feb 2018, journey date was 19th feb 2018, but the till date i don't received my i - ticket also written to [protected]@irctc.co.in & [protected]@irctc.co.in & also written on railway ministry & irctc twitter page many times, but there is no reply.

Now i want my money back. Please help

Regards

Manish rao
+91 [protected]
[protected]@gmail.com

Respected sir/mam,
My complaint is against irctc as they deducted money from my account two time but they didn't have me any confirmation of the ticket and gave me any kind of message and showed that transaction is failed two times but everytime they deducted money but didn't gave me any ticket. My name is vinod kumar and i would like to request that please gave my money back my id on irctc is khaiwalvin so pls provide my money back

I mamta rani traveled on 7th march 2018 from bokaro to new delhi by ranchi rajdhani express (12439). My coach no. A2 and seat no. 24. As i am pregnant lady doctor advice me not to lift any luggage so i request to my coach waiter when i reached my destination u just help me and unload only 1 luggage which i have and he ask me 50 rs. For that which i paid. But when i reached my destination i was disappeared without unloaded my luggage. This kind of your railway workers are doing.
This is very normal and particular habit of your railway staff...
I hope u will take necessary action against my problem and inform me on my mail id - [protected]@yahoo.in

We have booked our tickets (Two) for travel to bhimavaram town from secunderabad junction for april 11, 2018 jouney by narsapur express. An amount of rs.1, 115/- was deducted thro' my hdfc debit card. However, we have not received our confirmed tickets. Please immediately let us know the status of our tickets. If the tickets are not booked, please immediately refund the amount deducted.

Dear sir, booking dated 11/03/2018
Irctc aye555
I am booked ticket through irctc connect via razorpay payment mode selected but my ticket not booked but amount deduct form my account. When i saw irctc site u already refund amount to my account but still not refund in my account. Please revert asap. Please refund my amount in my account,
Ac.[protected]

Anand mallick

Sir, i have cancelled my ticket and the money is not refunded to my bank account. Refund status shows that the money is successfully done but still i don't see the refunded money in the bank statement of my account. So, i request you to please solve the details...

Here are the details...
Transaction id:[protected]
Pnr no [protected]
Train no./name:20812 / ned vskp sf exp
Date of journey:21-mar-2018
Date of boarding:21-mar-2018
Class:third ac (3a)
From:secunderabad jn (Sc) to:rajahmundry (Rjy) boarding:secunderabad jn (Sc)
Resv upto:rajahmundry (Rjy)
Quota: general (Gn)
Date of cancellation:03-mar-2018 22:32:54 hrs
Ticket type: e-ticket
Cancellation id:[protected]

I forgot my irctc password.. I know i can recover through my registered mobile number.. But the problem is my registered mobile number is not working now.. Im trying a iot to open through email but i can't see any option to recover through mail.. Before i was using mobile app in that regularly i can't use my user id and password i was just log through pin.. But after restarting my mobile i was confused of my password.. So help me???

Hi, surprise to see situation of 1st class category of this train, i have travelled in same category in other' trains but this is worst.
1) no water in toilet, it is worst as you as much can think.
2) a lot of smell in cabins.
3) other people use 1st class toilet s and thats too without water.
4) while complaining to caretaker he said he msg. To tt twice but complaint is still pending.
5) no snack food in this category.
6) tt too told me that if there is no water that i have to complaint on prior.

Dear sir, i have cancelled the following railways tickets booked through my atm card from counter window on 31 jan 2018 as per details given below :-

Train no 12953 from bct to h nizamudin pnr[protected] journey date 03 feb 2018 amt refundable rs. 5510/-
Train no 12952 from ndl to bct pnr no[protected] journey date 10 feb 2018 amt refundable rs. 5510/- (Total amount rs. 11020/-)

In my bank account only rs. 5510 has been transferred on 02 feb 2018 and one ticket amount i. E rs 5510/- is still pending. Please check and intimate me accordingly.

Regards
Jagdish chand
Mob [protected]
Email [protected]@gmail.com

Hi support team,
I have booked a tatkal ticket from mgs
To dli for avadh assam express on 17th feb,
2018 and date of journey was 19th oct, 2018.
For reason train delayed more than 3 hours and
The passenger has not traveled, i filled the tdr
For the same in irctc against my ticket and the
Status was turned to cr registered, but the
Amount was not refunded yet.
I am not sure what else i might be missing to
Get amount refunded. Please let me know what i
Can do further or else you can drop a mail to [protected]@gmail.com
Ticket details:
Do transaction :- 17th oct, 2018.
Pnr number :- [protected]
Reason for tdr: train late more than three hours and passenger not travelled.
Tdr filing date: 19-feb-2018 04:25:37 hrs
Tdr status: cr registered
Cancellation id: [protected]
Tdr zone: northern railway (Nf)
Registration no:[protected]
Warm regards,
Ashutosh

Hi sir, train no: 07150 and my date of journey[protected]. And my pnr number :[protected], transaction id : [protected]. Journey from vzm to sc. I am not traveled in train why because train running status much more late. So am booked tdr filing before 3 hours. Now my reservation status is cr registered. What is my tdr status and when my refund money added.

I have forgot my user id and i have request them to send my user id but they still did not response and now i am facing problem to login and i cant able to book ticket online. I have send massage to [protected]@irctc.co.in and the mail me ticket id which was computer generated.
Its a waste service of irctc website they not provide any chat online service to consumer.
Please help me in these regard
Thanking you

I shikhar sahu booked the tickets through prn no. [protected] and cancelled the same on 27 feb 2017. Refund of rs 320 has not been credited into my account till yet and the refund status is appearing as refunded.
I am attaching a screenshot of the ticket i cancelled for further details..
Payment was made through the tez app based on upi. Irctc helpline are not at all helpful.

I am mr. Veerapandian retired adsp of tamil nadu police
Transaction no [protected]
Transaction date 26-218
Refund on 27-2-18
Refund amount rs 2400/-.
Above said transaction successfully done from irctc to razor pay. But still i am not get any refund from your razor pay. We need immediate action from your side else we will take further action.
Account holder name: veerapandian. K
My account number: sba[protected]
Ifsc code: icic0000077
Contact number: [protected]
Mail id:veerapandian. [protected]@gmail.com
Regards
Veerapandian. K

Pnr no. [protected]
A tdr was filed mistakenly and i contact them to remove tdr befor the departure of train and i made a call to their customer service (I have recording) they told me not to board the train otherwise i will be fined. I did not travelled and later the tdr was repudiated by them.
I want my money back because train was late by 5 hours and passengers did not travelled. And tdr also filed on time.
My registered email id: mz. [protected]@gmail.com
Mobile no. [protected].

We are going to attend the brother marriage.thats why i booked a ticket before 1 month the no. of waiting is 1and2. now i am check the status after preparing a chart of C.G sampark kranti(12823).then the waiting shows 5&6.
how we can go now.
if i cant check the current status of my ticket.so what i do in front of TTE.
why we can payoff extra money.

Dear sir
I am travelling in train no.22808. The rate of meal charged is rs 120 instead of rs 50. They r saying both r availaible in 120 matar paneer is extra. I dont understand why we passengers are facing this problem again and again. Last time in one train i was being charged rs 100.
The cateters are sanraj caterers.
I dont know whether any action will be taken or not. But i as a citizen of this country felt that i should lodge a complaint.

I have booked a ticket to mumbai cstm from ratnagiri on 31. May, 2018. Pnr number: [protected]. The refund amount of rs. 420due to personal reasons i have cancelled the ticket on 05-march-2018. The ticket has been cancelled successfully, and in the cancelled ticket option it is showing (Still) "sent for refund" but amount still not refunded back to the account. I have tried to contact the irctc customer care number[protected]. They have told me to send an mail with the details. I have sent it long back, but could not get any reply.

Sir i booked 4 tickets of my family on 1st march 2018 of dated 4th april 2018 in train LJN CDG EXPRESS (15011) from lucknow to roorki. When i completed payment process from debit card my account was debited but due to server problems payment could not be completed and tickets were not booked. Sir i want to request to refund my paymemt soon.
Failed transaction screen shot attached below.
Thank you.

MONEY REFUNDED TO PAYTMSDK...
BUT
I HAVE NOT RECIVED IT
"NOT IN BANK ACCOUT nor IN PAYTM WALLET"

Date Of Incident - 27/Feb/2018 - 02/Mar/2018
Cilent Name - Rohit Maurya
Client Number - [protected]

Transaction ID [protected]
Transcation Date: 27-Feb-2018
CancellationID /RefundID [protected]
Refund Date: 02-Mar-2018
Fare.Amt. 2525.0
Refund.Amt .2460.0 To - PAYTMSDK

Transferd From- Visa Debit Card
Bank Name- STATE BANK OF INDIA (SBI)

On-Their website they have mentioned
Trans.Amt() Refund.Amt() Bank Refund Status Refund Date
2525.0 2460.0 PAYTMSDK REFUNDED 02-Mar-2018

Transaction ID:[protected] PNR No - [protected]
Train No./Name:12512 / RAPTISAGAR EXPRESS
Date of Journey:28-Feb-2018 Date Of Boarding:28-Feb-2018
Class: AC 3 (3A)
From:CHENNAI CENTRAL (MAS) To:GORAKHPUR JN (GKP)
Boarding:CHENNAI CENTRAL (MAS) Resv Upto:GORAKHPUR JN (GKP) Quota: TATKAL (TQ)
Date of Cancellation:27-Feb-2018 10:36:28 HRS
Ticket Type: E-ticket Cancellation ID:[protected]
SBI BANK

Please Help Me & Contact Me On
Name - Rohit Maurya
Mobile No. - [protected]