Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I have booked train no 12424 2ac a4 4no berth from mughal sarai to guwahati, my pnr is [protected].. When i boarding at mughal sarai in, there was no bedsheets and blanket was not there.. I was asking people of irctc who provided bed sheet to all passengers of train are refused to give me.. When i ask them, they replied as "ihang pe hahi, ush side milegi. (Not available here, go that side to get). Then went from a2 to a4 all replied same... This is ridiculous, never expected such thing.. I have paid money for that, even government employee are doing such irresponsible activities... What is this irctc??? Wtf...

I have booked a ricket from my college to home on 13 jan2018 but the matter was that the ticket was not booked and the money has been deducted from account and then again o i had booked one more that has been booked but that was not confirmed ticket that was in waiting and chart prepared so as per irctc rule i must get both money refunded but i did not get any.

I have booked a ticket on 2 feb 2018 and i have cancelled it on the same day and irctc has mentioned that i will get refund of 430 but I did not get refund for that till now. in IRCTC website refund status showing as refunded. and customer care number will be busy always.
Transaction Id:[protected]
PNR No:[protected]
Cancellation Id:[protected]
registered mail id:[protected]@gmail.com
Registered mobile number:[protected]

I am with pnr [protected] is traveling in 12510 ghy bangalore exp started on 12 feb from guwahati.in s6 non reserved persons are more than reserved ones. The journey is horrible. No access to toilets. If accessed it is dirty and unuseable. Please check the tickets and eliminate unreserved ones. Very horrible journey. Do something urgently. No tte to check and control. Urgent.

Pl refer cancellation id [protected] for pnr[protected] & [protected] for pnr [protected] dt 10/12/17 for journey from hubli to bengaluru as the train was running late beyond 4 hours.in spite various mails i am yet to get refund. As per ur reply id 8057591 i am unable to open refund status under my transactions as it's showing error always. Your toll free numbers always engaged or disconnect but never get line. Several mails sent but no use. Irctc booking is good but handling complaints or response is the worst. What's the use of irctc if complaints not resolved.

Hi team,

I have not received my ticket cancellation money for two pnr numbers as the bank account i used for the tickets is inactive.

Pnr : [protected]
Pnr: [protected]

Irctc #7841505

Please transfer money to below account.

My active sbi account : [protected], sajjapuram sbi, narasimha rao sattineedi, ifsc is sbin0011103

Thank you.

Parking staff at thane railway station west is very rude and uses abusive languages to all commuters whether it is female or old ppl

Personally i have encountered this many times

They try to threaten in the name of local corporater name waghle

There is a small entry to platform no 1 from the parking area which is very convenient to people who park there vehicles there,

It is an official entry to the station where only peoples can pass, no vehicles are allowed to pass from there,

These people try to close this entry as per there wish in order to accommodate more bikes to parking, when asked about the reason they tell ask the corporater he is asked to close the gate
I also said that i will complaint in railways about it, but they say that railways cannot do any thing this parking is own by waghe, he decides what to do

Due to closure of the gate we have to come from a very longer route... This causes in convenience to many people.

Kindly suggest a way out.

Hi!
So when i log-in on the irctc website, it says i need to verify my mobile number and e-mail.
I verify the number with no problem but when i go to e-mail verification i click on the link where it says send otp, i receive otp in the e-mail - then i put that code in but it says the e-mail is already in use... But it's only in use by me!!! Please help because i literally have few hours to book a train ticket for tomorrow from mumbai to goa!!!

Thank you:)

I booked a ticket from anvt to btt in tatkal qouta but i get wl. So i cancel my ticket. But the refundable amount not credited in my bank account which is uses at the ticket booking. Detail below..
Train-15280
From - anvt
To-btt
Amount deducted-1050
Date-08/02/2018 (Booked date)
Traveling date 09/02/2018
Pnr-[protected]
Pls resolve my problem as soon as possible.
Thanx

I was travelling with my wife to banglore by banglore express (Island-16525) on 12 feb 2018 in 3rd ac (B2) compartment seat no58, 59. Initially it was attacks from bed bugs. But later at around 8 pm when we removed our luggage's for having food we observed that rats damaged our entire food suffs and damaged the luggage bag too badly.. I raised a complient through the tte immediately so he called some guyz to put rat traps... But this is not fair even after paying so much money for the travel and we have to suffer this much pathetic services you guyz r providing?. Even next to my seat one new born baby was also there. If something happens to her with that # thing also what you people can do? Really ashamed about our countries growth..

Train no:16236/11.02.16. Pn no:[protected] +[protected] /11members / fm mysuru to tuticorin. We booked d.. Fm mysuru to banglaore ordinary ticket passengers enter in our reserved coach and therend/disturb to us.. Also tte also not checked my ticket from mysure to bangalore..
For this un authorised transection tte aslo involve.. Why this happend.. Then why we need to book the reserved coach wtih extra cost??? Mobile no: [protected]/nammalwar

Respected sir,

Transaction ids: [[protected]] and [[protected]]
It is to inform that, i was cancelled my tickets against pnr numbers: [protected] and [protected] on[protected] around @ 11:06 am, the actual date of journey is on[protected] and also i have been received a confirmation mail for refund of an amount of rs. 1950 and rs.200 respectively as it is stated that "it will be refunded back to respective account shortly". But where in, when i have been checked at refund history in my login, the refund status is showing as "refunded on 02-feb-2018". The same has been herewith enclosed.

Further i have been changed my maid id from: ([protected]@yahoo.co.in) to ([protected]@gmail.com), so please take an early action accordingly for refund of my amount in respective accounts.

Thanking you sir.

With regards

K. Babu

User id is: babumk28

Mobile: [protected]

E-mail: [protected]@gmail.com

Hi,

I had cancelled flight tickets for 3 passengers for a round trip flight between kolkata and bagdogra. I had cancelled the tickets on 9th january, and it has been over a month yet i have not received the refund amount. I have attached the mail correspondence. Details of the flight are:

Transaction id: [protected]
Pnr: z52j5c

Passengers:
Mr. Amitabha chattopadhyay
Mrs. Mithu chatterjee
Mr. Ankush chatterjee

R/sir,
I am booking ndls to jammu train tatkal booking 12 feb sampark kranti exp but two time deduct my balance without booking and received the massage

Thank you for using your sbi debit card 622xx7075 for a purchase worth rs455.0 on pos [protected] at ptm*irctc txn# 083217.

Thank you for using your sbi debit card 606xx0614 for a purchase worth rs455.0 on pos[protected] at one97 communication li txn#[protected].

Pls help n refund my balance
Thanks

I have cancelled my e-tickets from irctc but i haven't received my refund amount of e tickets cancellation but when i check my refund status it shows amount sent to bank but the amount is not credited to my account yet. My bank account has no refund status about the cancellation tickets can you please help me out by refunding my money back asap... I have cancelled these e tickets and didnt recieved my refund amount.

Hi Team,

Today I was booking three tickets from TPTY - MAS in 2 seater compartment.
Unfortunately I submitted all my details and paid the amount, but there was no ticket generated on those details. My balance of 229/- was also deducted. Kindly look into the issue and request you to refund the desired amount.
Thank you !

Proofs are attached here.

Respected authority,

This is in reference to the ticket number [irctc #7795163] which i received after writing mail to [protected]@irctc.co.in.

When inquired about the issue with the customer care executive on call, i was informed that my account was suspended as i have used the auto-fill option... But as i understand it was a provision in the website itself to add the family members to the master list and use it when booking.

Can you please confirm me if i understood incorrectly and should never be using the master list of family members to fill the form while booking the ticket??

I have been using the same account for more than 10 years now. Can i please request you to active my account and allow me to make further booking.

If i shouldn't be using the auto-fill option or if there are any restrictions on using the auto-fill option, please let me know the same.

Appreciate if you can please help to activate the account and allow me to book the tickets.

Thanks in advance.

I have already shared my userid and other details in the ticket number mentioned.

Can i please request if you can help to active my account and allow me to make further train ticket booking.

I have kept mailing for a month now and each mail responds with a new ticket number asking to mention as a reference number in the next enquiry mail i should send.

Please help.

I have booked tickets from irctc mobile application and the payment was made though mobikwik wallet. The wallet showed a charge of 0.9% + gst on payment gateways but they were actually deducting more than 2% on it. I complained to mobikwik but in vain. Hence i request you to look into the matter and reverse all the extra charges deducted from my account in all the tickets i have made through mobikwik.. Since it shows that irctc has no check on this charges actually deducted from the customer's account by the payment gateways, it’s possible that payment gateways would have charged much higher to the gullible customers than their charges actually displayed on the irctc site. I am attaching the screen shots for your reference.

Sunder singh chauhan irctc user id - sunder1468 mobile no - [protected] i have mistaken in my irctc registration by entering the wrong email id. Wrong id i have entered is [protected]@gmail.com my original correct id is [protected]@gmail.com kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself

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