Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I am unable to book any tickets from irctc website as its saying "your profile is incomplete. Please complete your profile details in order to continue booking", where as i am fully updated my details, even my aadhar also linked.

While update profile also getting failed though gaving correct phone number and email.

Id: rajdhan85...

There is more than 45 days when i file tdr for refund claims but there is no refund is credited into my account it is still showing cr registered only i need my money back as soon as possible. How many days will be required for refund claim by railways it is very ridiculous 2 waiting waiting for your money back from reputated departments its very difficult tu wait for refund for middle class man so please resolve this complaint as soon as possible so that i can pay my credit card bill on time is there any update for my for my tdr filing oh my refund please update me as soon as possible my pnr number is[protected] train number is 22 482 amount which is a demanding for refund is 3920 tdr filing date is 27 december 2018

I am dhananjay kumar working as a primary school teacher under bihar govt.. On[protected] i was supposed to go gaya (A district of bihar state) from jehanabad (Bihar) court halt. When i went to ticket counter at jehanabad court halt, he refused to receive rs 1 small coin and threaten me to do whatever i can do against him. Please take a proper action against him. Otherwise i am going to file a case against indian railway...

Dhananjay kumar
Jehanabad
Bihar
Cont. No. [protected]

I have wrongly filed a tdr on pnr no :[protected] and i booked the ticket through irctc connect mobile app. Later i realized that i filed a tdr finally and was seeking ways to cancel the wrongly filed tdr. But i didnt find any ways to cancel the tdr request raised by me. I wish it doesn't attract penalty. Please help me in cancelling the wrongly filed tdr.

Hi sir,

Pnr no: [protected]

Irctc id: nawazaslam

I got a mail today from irctc that my tdr got rejected and the reason is “i was travelling in a same train on which i filed tdr.

The train was suhail dev express which was running 20 hr late, i filled a tdr for the same and book another ticket on a same date and time 12371/hwh. Jsm express and pnr no of this train is [protected].

Please check the attached ticket below.

“how can a single person travel at a same time in two different train!!”

Kindly process my tdr and let me know when it will get process.

Regards

Nawaz aslam

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Myselfe and my wife got confirmed ticket in shivnath express no 18240 on date 3.02.2018 but it is regret to inform you that train is not coming to nagpur it is originating from gondia. Sorry for inconvenience massage is sent to me. Whether this massage will my purchase or railway department responsibility ends.in such cases alternative arrangements should be made to costumer or ticket amount should be refunded.in such a cold season it is very difficult to pass a time in railway station. Pnr no is [protected]

Dear sir/madam,

I had booked a ticket from ald to anvt journey date 31 dec 2017, but the train got late from more than 12 hours. I had filed the tdr on 02-jan-2018 at 15:22:26 hrs. The status of tdr showing cr repudiate. I was waiting for the train but the train got late so much so i have filled the tdr little late. Please help me on this asap. As per rule total amount of ticket should be refunded if the train gets late more than 3 hours.

Kindly refund my amount as earliest.

Please find the attached tdr details

I've tried to book a ticket using irctc but my ticket has not been booked under transaction id [protected] but payment has been deducted,
Due to network failure i was taken back from the site but hence payment deducted and it's been more than 5-6 woking days still i've not yet got the refund, but the site says they will give it automatically in 3-4 days bit this irctc is fraud, they takes my money through netbanking on payment gateway but sonce my ticket hasn't been booked they'd have to refund my amout but they have not yet refunded any amount..

On 28/01/2018, i have book my ticket from siwan to delhi but the ticket is not book and the amount has been deducted from my account, i have try 2 time and second time also the same, money has been deducted but not refund till now
Ots my request you my money back,
The refund amount is 600 rs.
Txn id [protected]
Txn id [protected]
Thank you

Hi
I have registered for irctc official app before but now i have forgot my password and user id as well but i know my mail id through which i created my account
So what do i do know?
Please help me out to know my password and user id through a mail or sms
My mail id is - [protected]@gmail.com
M contact number is - [protected]
Thanks and please help me register as soon as possible

Sir,
I would like to state that rs. 2450 (Rupees two thousands four hundred fifty only) against refund of my cancelled train ticket form irctc ltd. Has not been credited to my bank account.
The details for the same are as follows:
Transaction id [protected], irctc refund date 25/01/2018 but not credited to bank account.
You are requested to kindly do the needful at the earliest.

Hlo sir my account no is[protected], when i booked my train from cbe to sbc due to transaction failure 980 rupees was deduced from my account on 23rd jan 2018 but it has not refunded yet. So pls grand me the refund before tommorrow otherwise my father have to complaint to higher official. Look sir my friends has told that it will refund within two days but it been more than two weeks. So please grand me the money within two days

I have booked two ticket from irctc website on 15 december, but transaction is three times. Irctc website show that first transaction ([protected]) is failed. But iob bank statement show that all three transaction is successful & rs. 2010 id debited from my account.in bank statement, the transaction for which no ticket is booked is "pymnt gtwy-irctc new delhi dl in-f006381o-5000049"
I have mailed to [protected]@irctc.co.in in this regard and also given them all bank statement. But they dont give any reply.
The only reply of irctc is
"dear customer,

We would like to inform you that your below enclosed email has been forwarded to the concerned department. You will receive a reply in this regard shortly."

Today is 02.02.2018, almost 50 days over, and i don't get my money refunded, i am waiting from more than 50 days, & i can't understand how many days i have to wait.

Kindly help me to refund my money.

When i tried to login to irctc site with my credentials (User name: raviji29), i was asked to update my profile. When i tried to update my email id and phone number, an otp is coming to my number and email id. But, when i enter it, it says wrong password and then it is not allowing me to try it again saying that i have exceeded the limit of otp passwords for today.

I have been using irctc for several years now. The system is not behaving properly and for this bug, i had to face the consequences, first, why am i being asked to update my profile now. Then, when i try doing it, i am getting all sorts of errors. It is not allowing me to book tickets. The left hand side is coming as blank to me. Can you please look in to it and avoid this inconvenience asap.

Hi,

I have sent email to [protected]@irctc.co.in but no response till today, below are the details,

Please include ticket ID: [IRCTC #7955595]

Details of my problem:

When i login it was showing me message to update my profile in red color, booking form was missing.

Then i go to my profile page to update my profile.
While checking the details there was no email & phone on my profile, i remember i have added both.[ I can see both are removed !!! ]

Both [email & mobile] were complosury to create profile.
I have added my email again then i receive OTP to verify my email, after adding currect OTP it is showing " Email Verification get Failed"

Then i tried with for mobile number, it was showing same message. " Mobile Verification get Failed "

My user id is: ameetbaga1

Please help me.

Thanks,
Amit

Dear sir/madam
My name is rakesh suman now i want to deactivate my irctc account my user id: r_suman26, email id - [protected]@gmail.com, mobile no - [protected]. So please kindly deactivate my irctc account, email id, mobile number immediately. I have also written to irctc ticket id no-7931918.
I am not able to update my profile saying "your profile is incomplete.
So i went to update the profile where i can see only email and phone information is lost which is mandatory fields, so i am trying to fill the details but your alert told"verification got failed"
Hence, please deactivate my account.
Regards

I am unable to book any tickets from irctc website as its saying "your profile is incomplete. Please complete your profile details in order to continue booking", where as i am fully updated my details.

Ok fine.. So i went to update the profile where i can see only email and phone information is lost which is mandatory fields, so i am trying to fill the details but your alert told "verification got failed" what i do now, i am...

Name: amudalapalli srikanth prasad
Reg. Mobile no.: [protected]
Issue faced: amount deducted (Paid through upi) but ticket not booked in irctc. Amount not refunded since 2 weeks
Transaction id:[protected]
Date & time of transaction: 21 jan 2018, around 12:05 pm
Amount: rs 1690/- (Ranchi to hasimara, 2a)
Payer bank: state bank of india ([protected]@upi)
Payee bank: axis bank ([protected]@axisbank)

It is hell with the irctc login. I am unable to login and book tickets and it shows that my email id and mobile numbers are not verified. It is pathetic that i am using it from past few years and i always receive sms updates on mobile but still now it says not verified. And now when i want to verify it, it is showing a pop up and where i was unable to enter the otp received. It was just a hell and always the same with these govt sites. Neither govt servants work nor government websites. I wish this could be rectified at the earliest possible.

I am unable to book any tickets from irctc website as its saying "your profile is incomplete. Please complete your profile details in order to continue booking", where as i am fully updated my details, even my aadhar also linked.

Ok fine.. So i went to update the profile where i can see only email and phone information is lost which is mandatory fields, so i am trying to fill the details but your alert told "verification got failed" what i do now, i am fed up now, i have around rs. 1000 in my irctc wallet.. Even though i cant book my tickts i have face this issue for last 4 days, not only for me, i thought most of irctc users be like my mind, what irctc doing, in this condition yesterday finance minister post india's railway budget along with general budget... Please fix this issue early...

My user id: kkmozhi,
E-mail: [protected]@gmail.com