Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

With reference to transaction no. [protected] dated 27.01.2018 while booking ticket through irctc, an amount of rs. 290 was deducted but ticket has not been booked/generated. Due to deduction i was unable to book ticket again. Train no 5765 kakathiaya passenger from secundarabad to manuguru
Kindly look into the matter and refund the amount as soon as possible.

Thanking u

The attendant of coach B2 Train no.02731 Munish/Munaiz Kumar was sleeping on duty with the door closed when the train arrived on the platform number 2 of Huzur Sahib Railway Station Nanded . We were unable to open the door from outside and had to enter B3 in order to catch the train. Munish/Munaiz on questioning said that the coach has two doors and you can climb from the other. He behaved arrogantly with the passengers and on further questiong ignored us. But when we were taking his picture he was hiding his face.

The food served in rajdhani express is too cold that can't be eatable... Train no is 12958 from new delhi to ahmedabad. I am very disappointed from food that served in train. The food quality is too bad to eat. Parotha, sabji, dal, rice are too cold that were not able to eat at that time.

I request to take corrective action and change quality immediately

Devang parmar

Hi support team,
I have booked a ticket from cnb-kanpur centrel
To hwh-howrah for 12302/kolkata rjdhni on 26th oct-2017, and
Date of journey was 8th jan, 2018.
For reason train delayed more than 3 hours and
The passenger has not traveled, i had filled the tdr
For the same in irctc against my ticket and the
Status was turned to cr registered, but the
Amount is not refunded yet.
I am not sure what else i might be missing to
Get amount refunded.
Please let me know what i
Can do further or else you can drop a mail to [protected]@gmail.com
Ticket details:
Do transaction :-26th oct 2017
Pnr number :- [protected]
Reason for tdr: train late more than three hours and passenger not travelled.
Tdr filing date: 08-jan-2018 20:30:22 hrs
Tdr status: cr registered
Cancellation id:[protected]
Tdr zone: eastern railway (Er)
Registration no:[protected]
Warm regards,
Dhruva

I booked four tickets from rewa to bujuri (On25/01/2018 on the internet but the transaction failed due to system fault at the irctc website. The amount of money amounting to rs. 750/- was, however, debited to my sbi account no [protected]. Their failed transaction id is 230509 dated 25/01/2018

On sending email to irctc they advised having sent the instructions to state bank of india for refund the amount. Kindly help me to get refund of rs. 750/-

Yours faithfully,

Deepak jain
Fort road
Rewa

Name - rajesh prasad irctc user id - ekta_devi mobile no - [protected] i have mistaken in my irctc registration by entering the wrong email id. Wrong id i have entered is [protected]@gmail.com my original correct id is [protected]@gmail.com kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself. Please solved my problem because i book a ticket on this but now i can't open my...

Dear sir / madam

Quite creepy how tdr refund process works!

I had filed a tdr against the pnr "[protected]" (Lko to new delhi) and it was wrongfully repudiated on the grounds that "passenger has travelled" (A unacceptable lie) (Train was late for more than 4:30 hours)

Well according to my consciousness i have not travelled by that train and instead due to heavy fog problems and train delays stayed with my family.

I booked a new ticket on 2nd january again in tatkal from my irctc id "sudhanshro" and the pnr of new ticket was "[protected]"

I have sufficient proof for my stay in lucknow on from 1st jan to 3rd jan, i request you guys to kindly reconsider my tdr status.

Maybe tte has not checked carefully and some other passenger was there on my seat (Not surprising for someone must have to do that -1.27 billion people) but yeah this is surprising that how bad you tease your passengers and its ridiculous!

I am attaching screenshots of my tdr ticket and new ticket booked on 2nd january using the same irctc id "sudhanshro"

Please fix this asap, 300 rs for me is not a joke at this moment.

Thanks!

Sir, my email id mobile are [protected]@gmail.com and +[protected] respectively, which is already registered with irctc. I have mobile verication code/otp and verified. I got email verication code/otp. I entered but it is telling it’s wrong. If i tried entering email otp several times i got the msg. That i had exceeded the limit. I have attached the error screen.in the absence of email verification, i am unable to book train ticket. Kindly help me.

Toady (25.01.18) i went to guindy railway station (One of the railway station in chennai city) reservation counter for booking a ticket at 9.00am. But there in no manpower available in particular counter and i had a enquiry for the same. They said the particular person went for had breakfast. Since they are opening the counter only at 8.00am. At least they need to allocate replacement means consumer dont get affect in any situation. Kindly look at this issue and resolve the same.

Sir,
I have booked an e-ticket on 24.1.18 from lokmanya tilak t to kannur form 23.5.18 and made payment of rs.900 through debit card. It is noted that payment has debited from my bank account, but irctc is saying that they have not recd the payment hence not issued the ticket. Request you to kindly retucn back the amount of rs.900/- to my bank account. The debit has shown in my bank account as irctcltd/356/[protected].

Narayanan pattani

I booked sleeper preme tatkal ticket on[protected] from secunderabad to palasa falaknuma superpast 12704. Seats allmost filled but money deducated my account
Refund status: sent to bank but payment not receved in my account
Transaction id: [protected]
Trains:secendrabad to palasa 12704
Transaction amount 990
Payment status:payment settled (As per irctc site)
Bank name:zkpy bank
Refund amount :990
Refund id/cancellation id:[protected]
Payment received in my account. As per irctc refund[protected]
How many days will take

Hi support team,
I have booked a ticket from sonpur jn (See) to vadodara jn (Brc) for 19166/sabarmati exp on 29-dec-2017 and date of journey was 01-jan-2018 & train was approx more than 10 hrs late.

Reason for tdr: train late more than three hours and passenger not travelled,

I filled the tdr for the same in irctc against my ticket and the status was turned to cr registered, but the amount was not refunded yet.
I am not sure what else i might be missing to get amount refunded. Please let me know what i can do further or else you can drop a mail to [protected]@gmail.com

Ticket details:
Do transaction :- 29-dec-2017.
Pnr number :- [protected]
Reason for tdr: train late more than three hours and passenger not travelled.
Tdr filing date: 01-jan-2018 11:21:12 hrs
Tdr status cr registered
Cancellation id: [protected]
Tdr zone: western railway (Wr)
Registration no:[protected]
Warm regards,
Ajay

Dear team, I have booked two tickets on 19 Jan from Delhi to bhopal for my parents twice. But it failed both the times and money has been deducted twice from my bank account. It showed the error passenger not in same coach. Its been three days i haven't recieved my refund. Below is my transaction id. You can see for yourself. Pls refund money as soon as possible.
Transaction id - [protected]
Second time transaction id - [protected]

Sir, i tried to booked ticket on 24th jan 2018 pune to ajni for train no 22123 ac 2t for date 9th feb 2018. I used my debit card from union bank of india. The amount rs 1735 was deducted twice from my bank account. Total deduction was rs. 3470. But the ticket was not issued by the site. It displayed me the error.

What is the problem. Please refund my both deducted amount or refund rs. 1735 and issue the tickets for pune to ajani ac 2t ticket for dt 9.2.2018 pl check and answer.
Oke ng
Nagpur (Maharashtra)

Hii,
I am trying to book tatkal tickets from my personal irctc id, but error is coming which says "you are permitted only 2 transactions between 8 am to 10 am per ip address/user id"
As i am using my personal mobile network with jio sim but still same problem and after 10 min it again start booking i. E. Error is not coming.
If the ip address is shared then how can i able to book ticket at 11:30 am while not at 11 am.
Help me out with this
Thanks

I have mistake in my irctc registration by entering the wrong email id. Wrong id i have entered is mohankadapakula. [protected]@gmai.com and my correct id is mohankadapakula. [protected]@ gmail.com kindly sorry to wrong entered email id and please support me to change the correct id or change by yourself.
My user id : mohan_1601
My phone number : [protected]
Email : mohankadapakula. [protected]@ gmail.com
Please help me as well as fast.

Please be informed that i had cancelled one railway ticket on 10/01/2018 under pnr no [protected] through irctc website but till now i have not received refund money for which repeated telephone call being made to customer care. Further several e. Mail being sent to [protected]@irctc.co.in. I had sent bank account statement on 22/01/2018 as per their advise but till now i have not received refund money. Complain id #7830518 on 17/01/2018. Note no refund received till date 24/01/2018

I have tried to book a ticket from udaipur (Udz) to indore (Indb) for 31st of january 2018 with train number 19330 in 3 tier ac. The payment of rs745 have been deducted from my account with the transaction id-[protected] but ticket wasn't booked. That's all money i had in my account and i have to go indore on the same day as i am having a very important interview there. I know all the refund policies but as a exception i have called your customer care but didn't get any appropriate solution all the more the customer care executive was so much rude and stubborn. He was continuously arguing senseless. I requested him to escalate the issue to his senior or supervisor but he put me on hold for long without taking the hold back. I request you, as exceptional case kindly consider my situation and please refund the amount as soon as possible because the seats are limited.

I am looking forward to hear back from you soon.

Thanks,
Nikhil nagar

This is regarding complaint on irctc against failure of otp generation on ticket booking in irctc site.

For fast ticket booking i put some money on ewallet in irctc and try to book talkal ticket from irctc site @[protected]@11.00 am. I entered details and choose irctc e wallet but i didn`t receive an otp for ewallet proceedings. For immediate payment i put some money on wallet and try to transfer., but railway cheated me in name of ewallet and i fail to receive an otp.

We even ready to pay e-wallet extra amount simply to meet this kinds of re. But still you not send us an otp for immediate requirements like adhar. So that i loose my ticket.. At the time of order, it was confirmed, but because of railway otp problem i miss my ticket.
I tried again with my card, but at that time talkal ticket closed.

They may say it is technical problem something like.. But if they can`t support customers don`t go for e-wallet type of apps for extra cash.

We have book Pimpari to Jaysingpur ticket Sleeper In Tatkal on date 24.01.2017 we recieve only transaction id [protected] attached photo for transaction datails please provide detail on mail id : [protected]@rediffmail.com contact number [protected] Please submit PNR no at earliest possible and confirm ticket, actually this is happpen after long time