Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I had cancelled 2 tickets on 12 dec, with the below transaction id:
[protected] - rs.1230
[protected] - rs.1230
It says bank as "payumpp", and the status as "sent to bank"
But cannot see the money in the bank.
One ticket which i had cancelled, and the gateway was "paytm" is refunded in the bank account.
But i cannot see the money from the above two transactions.
This is really very annoying.

Dear Sir/Madam,

I have booked tkt today. My payment got debidted and PNR also generated. When I am trying to print my ticket it shows the message as "
FLUSHED PNR / PNR NOT YET GENERATED ".

I received mail confirmation and SMS confirmation as well. But why it is not opening in MY IRCTC account. IS my ticket finally confirmed or not?

Bcz if i can open my print ticket only I can able to see the seat allocated to me (side upper or lower or etc)

This is not a complaint but request to clarify and help to resolve this issue.
My PNR Number: [protected]
Transaction ID : [protected].

Could not print my tiicket but PNR status shows as ticket confirmed (CNF). Please help. Tried to reach the customer care lot of time but no use.

Respect to indian rail, myself shubham rajendra sanyasi, i have booked ticket from bfj to pune for thursday, 27th 2017. First time, ticket not booked but fund debited from my card ending*2749 of rs.361. Again second time, i have done transaction. Ticket has been booked and again fund debited from my card ending*2749 of rs.361. Please refund amount of rs.361.

Statement of account attached

Transaction id: [protected]
Cancellation id : [protected]
Pnr no [protected]
The above pnr no transaction done by payumoney i cancelled the ticket it showed ticket cancelled money transffered to payumpp bank so please transfer the money to the bank on which transaction done. Almost the transaction done before one month so please resolve the issue as soon as possible

Payu transaction id, merchant id and bank reference number. 380361

• transaction date along with the amount. Transaction date 30/10.17
Transaction time 9.53 am amount for transaction 2611.69 rs
• email id or phone number used for processing the transaction. Mob no [protected]
• first 6 and last 4 digits of your card. 526495 & 1464
Please find the above details for your reference which u asked

Hi support team,
I have booked a tatkal ticket from che
To hwh for howrah mail on 13th dec,
2017 and date of journey was 15th dec, 2017.
For reason one person confirmed onther two person not confirmed that why two persons has not traveled, i filled the tdr
For the same in irctc against my ticket and the
Status was turned to cr registered, but the
Amount was not refunded yet.
I am not sure what else i might be missing to
Get amount refunded. Please let me know what i
Can do further or else you can drop a mail to [protected]@gmail.com
Ticket details:
Ransaction id: [protected] train no./name: 12840/howrah mail pnr no [protected]
Date of journey: 15-dec-2017 date of boarding: 15-dec-2017 date of booking: 13-dec-2017
From: srikakulam road (Che) to: howrah jn (Hwh) boarding: srikakulam road (Che)
Resv upto: howrah jn (Hwh) quota: tatkal (Tq) class: sleeper class (Sl)
Ticket amount:1575.0 ticket type:e-ticket
Warm regards,
Nagaraju

My ticket trangaction id is [protected]
songadh to surat on 18 april
my tranection is done but tickets not book
my tranjection via paytm wallet
i am very trubbling to this tranjection
plz cheak immijetly nd do action for this
irctc custmer care didnt action for this
what can i do
plz take seriously for this tranection nd return my wallet paisa
my email id - [protected]@gmail.com
[protected]

Dear sir
Some one have hacked my ircti account. Yesterday i got 3 otp for forgotten password at 3:06, 3:08.& 7:27, but i couldnot send any request for this. My registered ph no is [protected], email; [protected]@hotmail.com & user id is prakashh. So pls. Inactivate my this account and find who is this person who is doing this wrong.

Thanks [protected]@irctc.co.in
Yours
Prakash h bhandari

My name is vijayaraghavan s (64). I booked ticket for train no.22625 on 25 12 17 for journey on 28 12 2017 chennai to krishnarajapuram. Ticket msg not reflectd in my login and also msg not recd to my cell no.[protected].

So i had to book another ticket and got allotted seat c8l 7 for which msg found in my login s_vijay333 and also my cell no.[protected].

(Out of compulsion i booked the second ticket, fearing that later i may not get accommoodation).

Please resolve the issue by refund about rs. 357/ early.

The ro water filler at vizianagaram was takinh extra charges for filling the bottles. When i argued he said do whatever you want to. I had a 2 litres bottle with me and he said only 1 litre bottle will be filled otherwise buy 2 litres bottle from me. I kept standing for around 20 minutes but he didn't fill the bottle. I request you to please look into the matter urgently and undertake the required steps.

I tried booking a ticket from hatia to yesvantpur on 17/12/17 at 13:18:59 in which i did the payment through the bhim app. I approved the payment request. The payment was done burn ticket wasn't booked. When i contacted the irctc customer care they said money refunded within 3-7 days. It has been more than a week today but money not yet refunded. The bhim transaction id is[protected]. There was no booked ticket history so couldn't give booking transaction id. I request you to kindly look into the matter urgently. Thank you.

We have travelled from hyderabad to tuni on 21.12.2017 on train no.12740 vide pnr no.[protected]... We have paid ticket cost of rs.1410/- which includes bed roll cost also, but in train the attendant has charged the cost of rs.50/- separately... You are requested to correct the system or include the cost in ticket itself and provide bed rolls free...

My date of journey was on 12 dec 2017 from dhanbad (Dhn) to howrah (Hwh) on train : 12322/kolkata mail
It was scheduled to be arriving dhn at around 6:45 am.
But was delayed by 4hrs 56 mins (More than 3 hours quota) and arrive dhanbad at 11:41 a. M.
I didn't travel since i have taken other train early in the morning to reach howrah.
My pnr no: [protected].
I filed tdr the very same day at 12-dec-2017 12:30:29 hrs.

Tdr status showing: cr repudiate.

Please refund my entire money which i am entitled or whatever amount is genuine.

Cancellation id: [protected]
Pnr no [protected]
Transaction id: [protected]
Ticket amount:415.0
Tdr filing date: 12-dec-2017 12:30:29 hrs
I booked my ticket by paying form my paytm wallet, paytm no: [protected]

Thank you
Rahul nayan

I, balaji has tried booking tatkal ticket today. But it showed that "only 2 tickets are allowed per ip address". I didnot book any tatkal ticket in past one week. So i tried in a different mobile but same error occured. Its really terrible that these things happening at the time of booking tatkal tickets. I tried with jio sim in my mobile. Kimdly sort this issue.

Please increase the number of servers on which the application is hosted. Due to the heavy network traffic, and increase in number of online bookings, peak time performance of the application is very, very low.
The server crashes and/or is extremely slow, making it impossible for customers to book their tickets efficiently.
It is your responsibility to make sure that there is no problem from your end.

Sir, i have booked tickets online for e ticket from chennai egmore (Ms) to mayiladudurai (Mv) for journey on 5/12/17 videpnr:[protected]/tr. Id:[protected]. Tkt. No:16853 and also return from mv to m s d/o/j: 6/12/17. Pnr:[protected] tr. Id:[protected]&tkt. No:16854. I have cancelled both on 3/12/17. I got back rs.5/- for each tkt. On 8/12/17. How possible so small refund when that cancelled 2 days earlier of journey dates. Absolutely not possible for not chart preparation also. Hope you return the correct refund amount due to me.

Thanking you, natanasundaram (Mob:[protected] email id: [protected]@hotmail.com)

Dear sir,
My 3 tickets get cancelled as a waiting list cancellation but i've not got any refund for the same, below is the detail:
S. No. Transaction id pnr number train no journey date
1 [protected] [protected] [protected]
2 [protected] [protected] [protected]
3 [protected] [protected] 12126 8-12-17


Please help

I try to book a ticket in 8 dec 2017. Train no is 12311 journey dt 09 dec 17.
Irctc transaction id is [protected] and by debit card bank transaction id is othpg 501064 ptm*irctc amount 777.29 of state bank of india. But not book my ticket show transaction failed and money deducted in my account. But refund money not received till time. So pl refund my money immediate.

Regards
Prakash
Mobile no [protected]
Email address - prakash.[protected]@gmail.com

On 7th dec 17, i' ve booked a ticket from irctc mobile app. From udaipur to ajmer but ticket wasn't book & but ticket amount rs. 1190/- has been deducted from my hdfc bank a/c.
As per the policy of irctc the fund will be reversed in 3 - 4 working days. But still i didn't get.

I've mailed this issue several times to [protected]@irctc.co.in & [protected]@irctc.co.in but every time they assign a new ticket id to me instead of solving this issue.

Customer care no's of irctc is also busy every time or we find unable to connect on those.

I've attached the failed transaction history screenshot & bank payment screenshot. The payment of ticket booked by irctc app goes to 'paytmirctcecatering" a/c.
I also attach the bank transaction receipt.

I request you to kindly reverse the amount in my a/c asap.

Dear sir i am arijit bhattacharyay. My irctc user id is shuvo11.
Dear sir i am complain that today morning i booked ypr to hwh duronto express 2ac tatkal ticket which price 10520.
When i booked ticket transection failed but the amount cut from my account and send a message that the amount is refundable. Transection id [protected]. And another trainjection is same. The amounts is 21040. The transaction is [protected]. So sir if you back my money i will back to home. So sir please do something fast. I will

Dear sir i am arijit bhattacharyay. My irctc user id is shuvo11.
Dear sir i am booked a tatkal ticket which pnr number is - [protected] howrah chennai mail 2 ac on 17/12/2017 and i cancel this ticket on 17/12/2017 and the irctc department send me a sms on my registered mobile number [protected]. The sms was that i back my money refund on 3 - 4 day. But today date is 23/12/2017 i not back my money. Please do something