Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I booked my ticket through irctc. They have not provided direct banking transaction and instead ask the consumers to pay through paytm and other wallets. My ticket which would have otherwise costed me rs. 575, i ended up paying 587 for the same. It is alrming a breach of data security and choice provided to consumers. I want the charges to be refunded alongwith suitibale punitive action against irctc.

The following tickets were cancelled but the amount has not been refunded. The two tickets were cancelled on 15-dec-2017 which is almost two weeks gone.

Transaction id:[protected]
Pnr no [protected]
Cancellation id: [protected]
Date of cancellation:15-dec-2017
Refund amount: 1505
Refund status: sent to bank (Amount not credited to my account till now)

Transaction id: [protected]
Pnr no [protected]
Cancellation id: [protected]
Date of cancellation:15-dec-2017
Refund amount:365
Refund status: sent to bank (Amount not credited to my account till now)

Failed transaction
Transaction id: [protected]
Date of booking: 21-dec-2017
Transaction amount: 3070
Refund status: sent to bank (Amount not credited to my account till now)

Waiting list cancellation
Transaction id: [protected]
Pnr no: [protected]
Cancellation id:[protected]
Date of cancellation:24-dec-2017
Refund status: refunded
Refund date: 25-dec-2017 (Amount not credited to my account till now)

Dear sir
On 27/12/2017 i was booking a tatkal ticket on train no-12557 while i was paying through net banking my balance was deducted but it shows that transaction failed due to no response from bank.
Sir its kind request to you to please return back my money.
Name-anupam kashyap
Transaction id-[protected]
Mobile no-[protected]
Email-anupam. [protected]@gmail.com

We have tried 3 times to booked the ticket on irctc, but we have not allotted with confirm ticket/birth though the payment has been deducted from our bank 3 times as on 22.12.2017 (Amount rs around 830/- per deduction) and for 4th time it is booked.
Could you please check the status of refund as when we checked with irctc they are showing the status that already sent to bank payumpp, please confirm when it will get credited to our bank account.

I've booked two tickets (For me and my bride) for my upcoming journey from bhubaneswar to vijayawada on 12th january 2018 in duranto express (12245).

We wish to have a 2 berth coupe allotment. I doubt whether we will be alloted a 2 berth coupe because in the iternary i failed to give any clue (For instance, mentioning the names as mr. & mrs. X, etc). So do we have a chance of getting a 2 berth allotment?

Your help in this regard will be highly appreciated.

Name - n sakthi velu irctc user id - napasapr55 mobile no:- [protected]
I have mistake in my irctc registration by entering the wrong email id. Wrong id ihave entered is [protected]@gmail.com my correct id is [protected]@gmail.com kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself

I booked a ticket on irctc and then cacelled it. On irctc website it is showing that the money is sent to my bank but the bank is payumpp. I used my union bank of india debit card and the merchant was payu.
[protected] is my transaction id, i booked my ticket on 21st december and and i cancelled the ticket on 26th of december, thats mycancillation id [protected]

I have booked two tickets to ernkulam in train no. 22660 from panvel for 12th dec'17, but on 7th i haave receive sms from ad-irsmsa for train cancelled due to unavoidable circumstances. So i have booked on another train for 12th journey to ernakulam from panvel. But on 12th dec'17 train no. 22660 which is cancelled arrived on 12th dec'17 to panvel. I was shocked. No sms receive for reshedule and refund also not received. Please look into the matter for refund.

On 21st December i tried to book 4 tatkal tickets from www.irctc.co.in due to some technical error my booking got cancelled. It showed that it was due to Failure of Transaction. But an amount of Rs. 1780.00/- was deducted from my bank account. Even after 5 days i haven't got the refund from irctc yet.
Please help.
Transaction id: [protected] or [protected]
Date of Booking: 21-Dec-2017
Date of Journey: 22-Dec-2017
Train No./Name: 16348/TRIVANDRUM EXP
Quota: TATKAL (TQ)
From: MANGALURU CNTL (MAQ)
To: TRIVANDRUM CNTL (TVC)
Transaction Amount: Rs. 1780.0/-
Payment Status: Payment Failed

Sir /madam, I am a regular commuter of kokan railway...when ever I have to wait on platform at Kundapura waiting for a delayed train I find the ceiling fans of the platform switched of. Inspite of informing the concerned department no action is taken...right now I am waiting for the train 12134 which is delayed by 2 and half hour late. Hope you will take necessary action and oblige..
M.M. PEERZADA

Respected sir, the refunds of my 3 partially cancelled tickets has not been received by me. I have cancelled it on 29 Nov 2017.

The PNR numbers are as follows.:
1. [protected]
2. [protected]
3. [protected]

The cancellation id's are as follows.:
1. [protected]
2. [protected]
3. [protected]

I have paid it through my SBI debit card. I have also sent a mail to you regarding this 16 Dec 2017. All i got was a ticket ID. Nothing more. Still my refund money has not reached me. I have attached the screenshots for your perusal.

When will I get it back? Please help me.

Thank you

Regards
Robert John

I had cancelled 2 tickets on 12 dec, with the below transaction id:
[protected] - rs.1230
[protected] - rs.1230
It says bank as "payumpp", and the status as "sent to bank"
But cannot see the money in the bank.
One ticket which i had cancelled, and the gateway was "paytm" is refunded in the bank account.
But i cannot see the money from the above two transactions.
This is really very annoying.

Dear Sir/Madam,

I have booked tkt today. My payment got debidted and PNR also generated. When I am trying to print my ticket it shows the message as "
FLUSHED PNR / PNR NOT YET GENERATED ".

I received mail confirmation and SMS confirmation as well. But why it is not opening in MY IRCTC account. IS my ticket finally confirmed or not?

Bcz if i can open my print ticket only I can able to see the seat allocated to me (side upper or lower or etc)

This is not a complaint but request to clarify and help to resolve this issue.
My PNR Number: [protected]
Transaction ID : [protected].

Could not print my tiicket but PNR status shows as ticket confirmed (CNF). Please help. Tried to reach the customer care lot of time but no use.

Respect to indian rail, myself shubham rajendra sanyasi, i have booked ticket from bfj to pune for thursday, 27th 2017. First time, ticket not booked but fund debited from my card ending*2749 of rs.361. Again second time, i have done transaction. Ticket has been booked and again fund debited from my card ending*2749 of rs.361. Please refund amount of rs.361.

Statement of account attached

Transaction id: [protected]
Cancellation id : [protected]
Pnr no [protected]
The above pnr no transaction done by payumoney i cancelled the ticket it showed ticket cancelled money transffered to payumpp bank so please transfer the money to the bank on which transaction done. Almost the transaction done before one month so please resolve the issue as soon as possible

Payu transaction id, merchant id and bank reference number. 380361

• transaction date along with the amount. Transaction date 30/10.17
Transaction time 9.53 am amount for transaction 2611.69 rs
• email id or phone number used for processing the transaction. Mob no [protected]
• first 6 and last 4 digits of your card. 526495 & 1464
Please find the above details for your reference which u asked

Hi support team,
I have booked a tatkal ticket from che
To hwh for howrah mail on 13th dec,
2017 and date of journey was 15th dec, 2017.
For reason one person confirmed onther two person not confirmed that why two persons has not traveled, i filled the tdr
For the same in irctc against my ticket and the
Status was turned to cr registered, but the
Amount was not refunded yet.
I am not sure what else i might be missing to
Get amount refunded. Please let me know what i
Can do further or else you can drop a mail to [protected]@gmail.com
Ticket details:
Ransaction id: [protected] train no./name: 12840/howrah mail pnr no [protected]
Date of journey: 15-dec-2017 date of boarding: 15-dec-2017 date of booking: 13-dec-2017
From: srikakulam road (Che) to: howrah jn (Hwh) boarding: srikakulam road (Che)
Resv upto: howrah jn (Hwh) quota: tatkal (Tq) class: sleeper class (Sl)
Ticket amount:1575.0 ticket type:e-ticket
Warm regards,
Nagaraju

My ticket trangaction id is [protected]
songadh to surat on 18 april
my tranection is done but tickets not book
my tranjection via paytm wallet
i am very trubbling to this tranjection
plz cheak immijetly nd do action for this
irctc custmer care didnt action for this
what can i do
plz take seriously for this tranection nd return my wallet paisa
my email id - [protected]@gmail.com
[protected]

Dear sir
Some one have hacked my ircti account. Yesterday i got 3 otp for forgotten password at 3:06, 3:08.& 7:27, but i couldnot send any request for this. My registered ph no is [protected], email; [protected]@hotmail.com & user id is prakashh. So pls. Inactivate my this account and find who is this person who is doing this wrong.

Thanks [protected]@irctc.co.in
Yours
Prakash h bhandari

My name is vijayaraghavan s (64). I booked ticket for train no.22625 on 25 12 17 for journey on 28 12 2017 chennai to krishnarajapuram. Ticket msg not reflectd in my login and also msg not recd to my cell no.[protected].

So i had to book another ticket and got allotted seat c8l 7 for which msg found in my login s_vijay333 and also my cell no.[protected].

(Out of compulsion i booked the second ticket, fearing that later i may not get accommoodation).

Please resolve the issue by refund about rs. 357/ early.

The ro water filler at vizianagaram was takinh extra charges for filling the bottles. When i argued he said do whatever you want to. I had a 2 litres bottle with me and he said only 1 litre bottle will be filled otherwise buy 2 litres bottle from me. I kept standing for around 20 minutes but he didn't fill the bottle. I request you to please look into the matter urgently and undertake the required steps.