Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Sir,
Ihave paid an amount of 525/- for a ticket from sc to adi through paytm payment gateway, i cancelled the ticket. Irctc refund statement says they have refunded the amount 465/- paytmsdk on the date 28-nov-2017. But ihave not received that amount yet
I request you to do needfully. My transaction details are as follows

Transaction id: [protected]
Cancellation date: 27-nov-2017
Cancellation id/ refund id: [protected]
Trans amt:525
Refund amt:465
Bank-paytmsdk
Refund status - refunded
Refund date-28-nov-2017
My email id:- newplay. [protected]@gmail.com
Mob no [protected]

Hi,
There are some fraud payment transition on my hdfc debit card ending no 4374 to irctc.
The reference no[protected] amount 5000/-inr
[protected] amounts 2000/-inr indian railway
This had happen without my permission. On 2nd december 2017 around 6:51 pm to 7:15 pm.
It is really painful for me.

Kindly please support to refund the payment or advice me.

Dear sir,

I have booked a railway ticket on 29th november, 2017 from irctc ltd from new delhi to bhopal by ndls shatabdi for 19th december, 2017. I have paid rs.2359/06 through my credit card (Master card) no.[protected]. The transaction id : [protected]. The ticket has not been booked through this transaction id but the payment has been debited in my credit card. The ticket shows some error at response parasing (Transaction id: [protected]). I request you to do the needful at your end and credited the amount of rs.2359.06 in my credit card account. I am attaching herewith the indian railway catering and tourism corporation limited book ticket - journey summary for your kind perusal. I request you to refund/credit the amount of rs.2359.06.

Regards

Raj kumar ahuja
[protected]@yahoo.com
[protected] (Mobile)

Dear sir i booked railway ticket through zaakpay payment gateway but ticket is not booked and the amount is debited from my bank.
Mode of payment is : net banking
Bank name: icici
Acc no[protected]
And all necessary details are as follows:
Transaction id :[protected]
Trans id - [protected]
Date: 04 dec 2017
Please refund my amount as quick as possible..

I was has file tdr (Reason for tdr: train late more than three hours and passenger not traveled)
Following are details regarding booking details

Transaction id: [protected]
Train no./name: 04038/ndls lko spl
Pnr no [protected]
Date of journey: 20-oct-2017

Following are details regarding file tdr:
Tdr filing date: 20-oct-2017 22:58:08 hrs
Tdr status cr registered
Cancellation id: [protected]
Tdr zone: northern railway (Nr)
Registration no:[protected]

Today more than 45 days spends but still not get refund

I want to book a ticket on 28th november from irctc official website. My ticket hasn't booked but money is debited from my bank account twice. My irctc user id is mknrocket. My transaction i'd is [protected] and [protected]. When i contacted with irctc customer service then he says that your money will be credited automatically within 3 to 5 days but till now i haven't got refunded. I am attaching my bank debit statement

Sir,

I tried to book railway ticket from irctc site from dadar (Dr) mumbai to raichur on dated 24.11.2017 from tatkal quota. However the amount of rs.967/- for 2 persons was deducted from my credit card i. E. Irctc sbi credit card ending 0621. Due to this i had to book ticket again from tatkal quota from other sbi debit card which was ok. But the above amount is not refunded to me till date.
Please resolve the issue.

I was booking 2nd dec 2017 train no 11052 kolphapur - solapur express from miraj juction to kurduwadi juction for two seate slipeer class date of journy 4th dec 2017
Payments rs 280 has been cut through debit card payment cutting reply have gate me mobile no but booking confirmed massage not gate
Please reply and refund payment have you got
Thanking you

Our (6passengers) ticket booked for the train no 12328 (Pnr no[protected], upasana express (Haridwar to howrah) for the date 01.04.2017 which has been cancelled by the company itself. So we went to the bankura station and filled all necessary forms told by station master and submitted on 05.04.2017. As per their information the amount should refund by 3months. But still we are waiting. My question is are we just wait and watch for years after year like this? Kindly do the needful.

Dear sir

I have submitted request for otp mobile verification yesterday, but after a whole day i didn't receive any sms message for the verification code.

From the attached screen, it shows that my phone number is the same as registered.

Could you send me the code by email?

My user id is: tonywong70
Email: [protected]@yahoo.com. Hk

Ref: irctc prepaid order no. 880185
Train no.: 17411 at thane on 19.05.2017

Sir/madam,
With reference to above-cited order, i have to state that the above order never arrived; however, when i checked to submit the feedback on the link sent to me vide your sms dated 19.05.2017 19:03 hrs, it is shown as delivered. But i have not received any meal.

This is was a very bad experience i have had with irctc, swearing never to book any meal in future. It was an overnight train and me and my family members (Including small kids) had to stay aboard without any food.

It is requested to kindly look into the matter at the earliest and refund the money (Rs.491/-) as early as possible.

I have mailed them several times about my complaint, but they say that the complaint is not made within prescribed time limit. However, the said meal was booked when i was performing the journey to visit my native place and i was out of town for a few days. There was no proper internet connection available. So i could not lodge the complaint immediately after the event.

Also, a secret code was to be given to the delivery guy, which was only available with me, then how can they say that the meal was already delivered.

Hi sir / ma'am,

I had booked a ticket from njp to bangalore cantt. For 14th oct 2017, which got canceled due to non-confirmation of the same. Irctc says that they have refunded the amount and has sent me the proof for it, but sbi has not credited the amount to my account. I went to my home branch bank (Kurseong) to inquire. But, sbi says that they have not received any payment from irctc, and also there has not been any transaction in my account in the past few months. And, none of the phone numbers provided by irctc work, so i can't even contact them directly. Please look into the matter with concern asap as it is pending for more than two months.

Below is the transaction details that irctc has sent.
Pfa

Train no. 12578
Date - 02/12/17
From mysore jn. To dharbhanga (Bihar)

In this train from sl1 to sl7 no any switchpin socket for mobile charging..

So many bogy have no switch for light and fan on/off..

So many sleeper bogy toilets light not working...

Also catering food rate is so high... Some catering person selling tea in 10 ruppes..
Veg biryani and egg beryani selling in 70 ruppes..
Lunch and deener rate also 85 above...

But as railway food list something else..
Like..
Tea - 7
Breakfast -30 or 35
Lunch or dinner - 50 or 55

What is this...?

I had canclled a ticket on 28 th nov, 17... The money had not yet refunded to my savings account...
Instead in the irctc portal.. The refund history mentioned as refunded...

Refund my money

Is it attractive... Please refund soon

I have booked my ticket through irctc app, money is debited
Thank you for using your sbi debit card 510xx9431 for a purchase worth rs772.27 on pos 80601116 at irctcapp paytm txn#[protected].
But ticket has not been booked please refund my amount as soon as possible.
Kindly refund my soon so that i can book my return ticket, so please refund my as soon as possible, i have given the photo proof below the passage
Thanking you,

I claimed tdr for jounrney not taken from mgs to pnbe. Followings are the details however tdr refund history shows cr registered for more than 10 months but amount has not been refunded yet.

Cancelllation id : [protected]
Pnr: : [protected]
From : mgs
To : pnbe
Date of journey : 11-feb-2017
Tdr status : cr registered
Tdr filing date : 11-feb-2017 16:37:21 hrs

[protected] its my pnr no. My ticket was cancelled because of waiting list but up till now i have not got my money customer service is telling that they have transferred my money to bank account but i have checked my account its not deposited in my account i have called many time to customer service...in starting they said this process will take 6-7 working days but after few days when i called back then they are saying that my money has been deposited in my account.

Dear sir

1 it is intimated that a prs counter. Reservation ticket pnr-
[protected] c. No 3691rrh[protected] ticket no. 11152888 was booked in ac three tier from nasik road to ballia (Train no.11061) against four passenger.. Payment against the same was made through credit card on counter.

2. Subject journey could not be commenced as the status was wl-3, 4, 5, and 6 against journey date 08 jan 2017. When prs counter was approached for refund ofamount rs 6200/-the same was rejected and was instructed to file tdr.

3. Tdr sl no 504549 dated 09 jan 2017 was filed at devlali railway station and it was confirmed that subject amount will be credited in account within two months..

4. Sir till date no refund has been made inspite of numerous
Personal approach. When devalali head tc was approached i was told they cant do any thing and i was directed to devlali
Station master. Station master mr sinha expressed his inability although he contacted commercial manager bhusaval, but he also said he cant do any thing and
Dropped the call. Also email was forwarded to [protected]@claims. Indianrail.gov.in,
[protected]@nwr. Railnet.gov.in, [protected]@cr. Railnet.gov.in, [protected]@cr. Railnet.gov.in,
[protected]@cr. Railnet.gov.in on 05 sep 17 but the same was reverted stating mailbox
Temporarily disabled:

5. Again min of railways was approached thru twitter in sep and they referred the case to drm bhusaval div. The complete details was forwarded to drm bhusaval with attachment of tdr copy but no refund has been recd till date. Copy of tdr is attached for reference.

Regards

Rajesh kumar prasad

Today i am booking ticket but ticket was not booked. My paments duduct two times my debet card l amount rs 674 one times (Train dharbhnga express, booking from lokmanyatilak to chhapra) and 660 one times (Train chhapra express, booking from lokmayatilak to siwan) total amount 1334 today booking date[protected] please refund my money immediately because i am facing so many problem to go outside state thank you.

Lokmanyatilak to chhapra train with booking id =ixitr[protected]

Lokmanayatilak to siwan train with booking id =ixitr[protected]

The train runs so late and is the only train on the route that the customers have no option but to take this train, which is too dangerous for subsequent bookings as due to its persistent delay, resulted in me almost missing my bus to new delhi and the indian railways or irctc bears no responsibility for the mental harassment, temporal and monetary loss borne by me.