Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Dear sir/mam,

My name is aman jee. I booked tatkal on 10th of november but train is cancel on 11th of november. After cancalation of my tatkal ticket till now i did't get any refund from irctc. My pnr number is [protected], train number is 22405 / bgp garib rath, booking date -10-nov-2017, date of journey-11-nov-2017, transaction id- [protected].
My contact number is [protected], mail [protected]@gmail.com.

Warm regards
Aman jee
[protected]

My cancellation ticket money not refunded yet transaction. Id:[protected] pnr no [protected] train no./name:18477 / utkal express
Date of journey:13-nov-2017 date of boarding:13-nov-2017 class:sleeper class (Sl)
From:gwalior (Gwl) to:meerut city (Mtc) boarding:gwalior (Gwl)
Resv upto:meerut city (Mtc) quota: ladies (Ld) date of cancellation:08-nov-2017 09:11:35 hrs
Ticket type: e-ticket cancellation id:[protected]

Sl no. Name age gender status cancellation date
1 sakshi singh 22 female cancelled 08-nov-2017 09:11:35 hrs

2. Transaction id:[protected] pnr no [protected] train no./name:18478 / kalingautkalexp
Date of journey:10-nov-2017 date of boarding:10-nov-2017 class:third ac (3a)
From:meerut city (Mtc) to:gwalior (Gwl) boarding:meerut city (Mtc)
Resv upto:gwalior (Gwl) quota: general (Gn) date of cancellation:08-nov-2017 09:11:56 hrs
Ticket type: e-ticket cancellation id:[protected]

Sl no. Name age gender status cancellation date
1 sakshi singh 22 female cancelled 08-nov-2017 09:11:56 hrs

Respected sir/madam! I'm from russia, trying to register on irctc. I don't get any otp code on my mobile number during the rpocess of verification, although i have paid a necessary fee. I've requested it many times. My login is alenaval. I mailed to the customer care, but got only automatically generated message with assigned ticket id [irctc #7235359]
Please, help me with this problem or return my money.
Regards,
Lena.

I have cancelled tickets on 18.08.2017, pnr numbers: [protected], [protected], [protected], [protected], [protected], [protected] of which amount has not been refunded till date. We have contacted a number of times through irctc customer care number and also sent a number of mails but amount has not been refunded. Ticket ids are 6899873, 6849116, 6873236, 7158801, 6987273. My contact no [protected].

I had cancelled the ticket on 26.10.2017. And amount of 1695 has to be credited to my account. But after 6 days also it is not done.in the website it is showing refunded on 26.10.17 and bank name as payumpp. Details as below,,

Transaction id - [protected] amount 540/- rs.
Refund id - [protected],
Transaction id - [protected]amount 620/- rs.
Refund id -, [protected]
Transaction id - [protected]amount 280/- rs.
Refund id -, [protected],
Transaction id - [protected]amount 660/- rs.
Refund id -, [protected] total amount 2100/-rs. Only

Please look into the matter.

I am booking tickets in the date of 08/11/2017
From-arq to-aljn (19/11/2017) class-sl
When i process for payment through debit card
But transaction failed and balance debited (Rs.1136.67).
I am process 3 times for successful transaction but al times transaction failed.
There 1 week passed away but irctc not refund my balance.
I am many time with irctc costomer care but nobody give response
Of my issue. They don't recieve helpline calls.

Transaction i d - (1) [protected]
(2) [protected]
(3) [protected]
They don't know i am suffering from what problems.

Dear sir/madam
I would like to inform you that i had my breakfast on chennai park nstation canteen which was in under control by irctc, they give me the bill with 12% of gst when i enquired about the 5% rules they simply said the system didn't upgrade and they refused to collect the money with new gst rate.
I wanna ask that a day went passed now almost half of the second was also completed till they are collecting 12% gst because of their (Irctc) system upgrade problem, i wanna know what happens to the excess 7% money that collected by the irctc from the last two days? Where it will go? Did they return my money back?
I want justification from you personally. So please do the needful

The cloak room in dimapur railway station is closed without any reason. There's no one nearby with whom the problem could be addressed. I'm here waiting with my heavy luggage to drop at the cloak room. I came here at 3pm (17th november 2017) only to see the cloak room locked. There's no display board to tell the passengers about the opening time of the cloak room. Great inconvenience caused not only to me but also to other passengers. I bring this issue to your notice so that i can look forward to an amazing service by the irctc.

Hi,
I know service of irctc can't improve, but today i realized tht traveling n tolerate of staffs of irctc is impossible today i m traveling in 12141 (Ltt to ppta) n ask for dinner staffs reply jab banegaa mil jayegaa n i again ask abt the menu... Then they replied jab milega para chal jayegaa.. I feel guilty to ask him n buy at itarsi from platform vendors n such a nice n cheep cost, aftr sm time i buy 1water bottle in train n i don't have rs.5coin so i've given rs.20 but he didn't returned rs.5 so u ask then he reply *sare bhikhmange idhar hi aate hain* n he don't give me rs.5b said jab aa jayenge to de dunga n left from my boggy.
Incident time-10-11am n 2-2.30pm
Incident place-s10 birth 14 (Itarsi to jabalpur)
Train no.12141
Dated 17.11.2017

I booked a ticket on 29th jun-17. The transaction id is [protected] and pnr # is [protected]. Journey details is mentioned below:

Train no./name: 14019 / anvt sundari exp
Date of journey: 30-jun-2017
Date of boarding: 30-jun-2017
Class: third ac (3a)
From: patliputra (Ppta)
To: anand vihar trm (Anvt)
Boarding: patliputra (Ppta)
Resv upto: anand vihar trm (Anvt)
Quota: general (Gn)

Payment deducted 2 time 1 on 29/06 and 1 is on 04/07. And i did the transaction only once. As discussion with they are saying merchant ask for 2 deduction.

My irctc user id: gaurav167

And ticket booked on 29/06 got cancelled automatically due to waiting list. So i received 1180 rs in refund. But 1267 amount got detected in this october month as well.

I have booked a ticket to yesvanthpur from vijayawada on 19 nov 2017. Due to wait list even after chart prepared ticket has been cancelled on 03 nov 2017. They sent a message like refund in 3 to 4 days but amount still not refunded back to the account. I have tried to contact the irctc customer care number[protected]. They have told me to send an mail with the bank statement details. I have sent it long back, but could not get any reply.
Pnr [protected].

Sir,

On 17th november 2017, i booked tickets for two (Suresh babu km & rohith) for janasababdi (12081, chair car) from calicut to ernakulam through irctc. The time of booking was 8.27 am. The amount rs 699.55 debited from my account, (Tkt amount is rs.685/=) but i did not get the ticket or any other details, but said there was an error.
So please do the needful o return the amount to my account.
With regards,

Suresh babu

Hii sir i have book first ticket online on date 01/11/2017 from boy to ltt but my ticket is in waiting so my ticket is cancle automatic but my 555 rs money is not credit in my account. I check my account daily but money is not credit. Second ticket is on 28/10/2017 but this ticket is tatkal in waiting. I cancle it but its amount also not credit in my account.
(1) pnr no. [protected] transaction id ; [protected]
(2) pnr no. [protected] transaction id : [protected]
Please solve my problem and contact me on [protected]

Booked 3rd ac ticket in train no. 12307 transaction id [protected] pnr no. [protected] date of journey 27.10.17 & date of booking 10.08.17, only one berth got confirmed & other being waiting was cancelled, but till date no amount has been refunded to me. Too many days have passed away and it seems that railway should provide me an intrest on this amount, kindly solve this problem at an earliest

Dear sir,
I have book ticket online, selected the insurance option.
After booking rail ticket, i get email from shriram general insuranc which include link to update nominee. But on opening of that link, it shows invalid link.

So how can customer get insurance in case of accident under clause of not updation of nominee. Pls respond.

Regards,
Vaibhav

I booked two ticket
1 delhi to patna
And
2 patna to delhi
But my exam date will extend then
I cancelled the ticket on 8 nov 2017 but after 8 days refund amount not credited in bank.

I add info about both cancelled ticket and also upload data
Pnr no:- [protected]
Transaction id - [protected]
Refund id - [protected]

Pnr no:- [protected]
Transaction - [protected]
Refund id - [protected]

Dear irctc,

Amount deducted from my bank account but ticket not booked. When i will get my money back.

Failed transactions
S. No. Transaction id from to date of journey reservation status trans. Amt () transaction date payment status failure reason
1 [protected] bct juc 24-nov-2017 not booked 1855.0 10-nov-2017 payment requested failed
2 [protected] bct juc 24-nov-2017 not booked 1855.0 10-nov-2017 payment requested failed

No amount is credit for all my cancelled tickets so far. Please do the need full.

Pnr no train no fromstation tostation transactionid dateofjourney
[protected] 12749 vijayawada jn (Bza) secunderabad jn (Sc) [protected] 28-oct-17
[protected] 12805 eluru (Ee) secunderabad jn (Sc) [protected] 25-oct-17
[protected] 17255 vijayawada jn (Bza) secunderabad jn (Sc) [protected] 11-oct-17

I have cancelled my train ticket wide pnr no[protected] on 11th september 2017.

Old ticket no : 38706866. Train no - 12434.
Journey date 3rd november 2017. From: h. Nizamudin to chennai central.

Class of travel - 3 ac

Almost two months over and the cancelled ticket refund amount has not been credited to my account till today.

As per irctc refund rules the cancelled ticket refund amount should be credited to my account with in 7 days.

Hence i request you to credit the refund amount
Along with 45 days interest to my account with out any further delay.

I have already sent a mail to [protected]@irctc.co.in twice and there is no response from them till now.

Please do the needful.

Regards,

R. S. Venugopal.

Sir/mam
Today i was booking my ticket from kota to katni in dayodaya express (12182), the transaction got failed but the transaction amount is deducted from my bank account i. E. ₹350. Please look into the matter and suggest what to do next.. Would i be able to get my money back?
How and when would i get my money back? Should i book a new ticket or wait for this failed transaction to get good?