Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Sir, kindly note that since last more than one month i booked ticket from nzm to indore but surprised that ticket booked 3 times detail as under were in waiting till chart is prepaired:1. Pnr no. [protected] booked on 29/09/17 for journey date of 4/11/17 and till last moment it was under rac.
2 nd ticket pnr no.[protected] booked on 07/11/17, in tatkal but till last it was tq wl 2, 3 hence i cancelled the ticket, 3rd ticket vide pnr no. [protected], booked on 9/11/17in tatkal, again till last moment it was tq12, 13. I want to understand that why tatkal waiting list is there. You should book tatkal ticket only when it si confirmed. I have paid cancellation charges of around rs. 400/00 for all this reservation. I think some thing is going wrong as tatkal 1& 2 was not cleared as i think 10% quota of tatkal in every train is there. Please enquaire.

Bank statement fr my account... Refundable amount do not get after 10 days.
As soon as possible refund in my account. Pnr no-[protected]
12810 mumbai mail (Hwh-cstm) 2 adults
Transction id-[protected]
Payable amount-1880 and refundable amount 1760... I call everyday irctc but n solved my problem and do not get refund in my account after 10 days...
As soon as possible refund in my account and irctc agent do not says n solution just says more days waiting and heresment when i call irctc

Am yet to receive my refund of ticked details mentioned below :

Pnr number [protected] for reason "party partially confirmed/waitlisted and all passengers did not travel.", has been received and
The reference no for this is :[protected]

When will my tdr refund process will be initiated. I am going to complaint on different platform now.
It's been 20 days since i filed tdr for the ticket, i don't know why irctc is not taking any responsibility for quick solution to my complaint.

I think it's time for me to move to consumer forum. And why zonal railways is not repsonding on the case, since last 15 days tdr status is shown as "cr registered while the time generally it takes to resolve the issue is seven days.
-amrit meena
[protected]

I was traveling from bangalore (Sbc) to tumkur (Tk) for the first time and took the tickets asking for intercity but the vendor there gave me the ticket for passenger train. I dint know about it and traveled in the train. The tickets examiner verified my ticket and fined me on that.. This is the example for irresponsibility by the vendor and from which the passenger will have to suffer. I request the refund of fine amount that is 270 rupees... Ticket number :[protected] dated: 10/11/2017 and fine invoice number :05950 and train number 17326. Tkt/gc no:[protected].

I try to book a journey from nasik road to nizamudin for train mangla ldweep 12617 on date 12/11/2017 for which payment of amount rs 7900 is submitted but the ticket failed.
It's a kind of emergency so please hurry and help me soon
So either i want my tickets or my amount refunded.

Booking transaction id : [protected]

Contact no : [protected]

Once i canceled a ticket 1 may 2017. But still now on 10 november 2017 have not get my refund amount of 1280 rupee. I want to get attention to the senior authority that the present online payment service is third class. I also went the ticket counter but they said you will get the money soon; but after 6 month till now i have not got my refund amount.

My pnr was — [protected]
Train no — 18029
Old ticket no — 79587360

Respected sir,

Kindly help resolve my complaint.

I had booked an eticket from irctc website on 9th nov 2017, for which twice the cost was deducted from my hdfc bank account.

I used irctc rail connect mobile app to book the eticket.

The pnr no is [protected] and the transaction id is [protected].

The hdfc bank narration of the excess amount deducted is [protected] and the cheque/ref no is[protected].

The amount deducted is inr 2236.80.

Kindly refund the excess amount deducted from my account.

Respected sir
I jai singh meena travelling by rajdhani express (Train number 20502)
Bearing pnr [protected] along with my spouse. The dinner which we received at was the worst food i ever had in my life.
The food was taken from barauni as per told bt the manager mr. Shambhu sahu. Top of that when i asked for suggestions book he also refused to give me the same. Please look into the matter and give me the feedback.

Really shameful for deducting an amount of 11.80/- without any prior information in the name of service charges by irctc. We all know that at the time of booking all the charges are added and irctc is not a lending bank to lend the money of 11.80/- at the time of booking, so why it is earning with such hidden charges. Till now i have been charged more than 200/- and yet the deduction is going on. Sometimes, it is upto 3 to 5 times in a single day. No response from customer care number. What to do now? Should i delete my login id to stop irctc?

Here is my login id: edusushil
You may take your revenge to create trouble for me in booking. It is in practice now that with marginal waiting list i am not being upgraded to confirm ticket, but a person may get confirm seat if he has some contacts, i have this experience in delhi, when one friend of mine got his ticket confirmed because one uncle was there in railway. How is it possible in online booking system? So, just an eyewash, isn't it? Are the new railway ministry is unaware of all this? Trying to message them all.

On date 06/11/2017 i m reserve one ticket from new delhi station by two agent they are standing at ticket counter they allso connect with railway police & tc they conversation with them one stall at out side tuch of plate form handicap stall
They are manage from that stall they are given me ticket fro sarai rulla to bandra turminious when am traveling tc say this ticket not for mum its from abbu road they are charged me rs 1765/- +100 prosesing charge total rs 1865/- than i rich mumbai & i chk the charge of ticket amount rs 665/- no one can help me
Im drop that garib ruth train at abu road
They are adit the ticket with destinetion & cost

Hi team,

I have cancelled my ticket on 3rd november 2017 but still i didn't get my money back in my bank account. But the irctc portal it is showing money refunded on 6th november 2017.
Can you please let me know when i will get back my money.

Transaction id:[protected]
Cancellation id:[protected]
Refund amt : 405
Date of cancellation:06-nov-2017

Chennai lot of people used suburban train for they needs. All other route trains are working fine apart from towards gummidipundi..

All other route trains are delayed by maximum 5mins.

But, directly proportional minimum 15 mins to 90 mins maximum,

Yday i am waiting for local train on korrukkupet towards chennai central 8.15am, actual time for that train is 8.20 am. But that train reached on 9.15 am, nearly one hour dealy, issue on one day is acceptable, but today also issue continue nearly 30mins dealy. Better you can change your train time,
Toward gummidipundi 40 mins once one train.# of service provide by railways.. Issue is not only for me, nearly lacks of people used local train.

Give high priority for this route. Here people citizen of india.

I booked some tickets on irctc website and latter cancelled it, and the website states that the refund is done to payumpp on[protected]. But there is not refund yet credited to my bank account.

My booked transaction id is
1) [protected]
2) [protected]
3) [protected]
4) [protected]

Transaction id of cancellation refund are below
1) [protected]
2) [protected]
3) [protected]
4) [protected]

I have canceled 3 tickets on irctc, they shows me status as refunded successful to zkpy bank but still not received any amount. Plz resolve this

1. Transaction id:[protected]
Cancellation id/refund id:[protected]
Pnr number: [protected]
Date of cancellation:31-oct-2017 19:07:24 hrs
Amount: rs255

2. Transaction id:[protected]
Cancellation id:[protected]
Pnr no [protected]
Date of cancellation:31-oct-2017 18:59:11 hrs
Amount: rs 195
3. Transaction id:[protected]
Cancellation id:[protected]
Pnr no [protected]
Date of cancellation:05-nov-2017 13:29:27 hrs
Amount:rs 405

I recently booked tickets for 3 people on 3/11/2017 costing 75/- per head (Reservation charges) from banglore to mysore, pnr: [protected], train number:16557. When i booked it was in 15th waiting list.in unfortunate situation, ticket could not confirm till date of journey and what’s annoying is railway department is least bothered to notify the status of ticket and it leads to pay huge waste charges of cancellation to irctc.
I had to buy again general ticket costed 60/- from banglore to mysore and also had to bear additional 60/- as cancellation charges.
This is highly unfair railway policy to passengers and seriously irctc looting common people.

Dear sir i have booked tatkal ticket on irctc login. But it was tatkal waiting that's why it was canceled automatically.

I received message from itctc website & my ticket was canceled & amount will be transfer in my respective a/c.

But my refund not in my account. Irctc website show refunded amount in patmag bank. My please just refund my amount.

Transection id:[protected]
Cancelled id/refund id: [protected]
Pnr no.: [protected]
Refunded amount: 1320/-

Please refund my amount otherwise i will claim to in consumer court.

Contact no:[protected]
Pradeep nivle
Email:prasiddhi. [protected]@gmail.com

I had booked railway tickets from durg to delhi on 30/10/17 online through irctc app. On 1st nov. 2017 i cancelled the tickets.

Neither the amount has been refunded nor i am able to contact customer care officials on the number which has been mentioned in the mail. When i checked the refund status it says that the amount has been refunded, which is not true.

Please advice how can i get the money back?

The help line number never works.
The team is not responsible for customer conerns. The team disconnects the call in middle.
Please help.
"re: [irctc #7144841] re: [irctc #7143503] poor service"
Please confirm if the below transactions are cancelled from your end.
The amount got deducted from bank but ticket is not booked. The transactions are in failed transactions list.
Confirm the icici bank to credit back the whole amount with interest to me as you people are not responding on time.

Transaction ids:

[protected]

[protected]

Respond asap!!

My pnr no : [protected] transaction n nov o : [protected].
Confirmed ticket from umb to rk dated 8 nov 2017.

First of website is slow to perform any operation, and rest server error make it more clumsy.

My train was 3 + hours late from schedule departure and when i cancel the ticket. My refund was zero. Even there is no button or link of tdr filing on same page. Why i suffer financial loss due to lack of website feature.

Why tdr file link on same page of booking history to perform action? Why there was no option to file tdr on wrongly canceled ticket?

There was no help on website, there was no faq. Why?

I should get my refund. Why there was no option?

Thanks

I booked a ticket in tatkal on 31/10/2017 from madurai to chennai in pandian express (Train no 12638) for the sum of rs.830. My transaction id is [protected]. My ticket got cancelled on 2 november 2017. My cancellation id is [protected].in irctc site cancelled amount status shows refunded on 6 november 2017 to zkpy bank. But till i haven't received that amount in my bank account.