Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I have been trying a lot to verify my mobile number and e mail id with irctc, but the website is requesting me to try again and again to verify,. I have tried doing it some 50 times and every time its same result. I wish irctc should have a quality website, which responds. Please help me out, i dont like travelling in buses or airplanes. I wish public transport standards should increase with time. Please resolve my issue

I booked a ticket on 15-july-17 for date 26-aug-17 but this train was cancelled due to most famous riot of gurmeet ram rahim singh case & i filled tdr on 27-aug-17 but i did't received refund til yet of r's 2940. I'm giving some details below..
Kurnal to surat travel date 26-aug-17, booking date 15-july-17, tdr registration no:[protected], pnr no [protected] & class was 3ac... Train no. 12926, amount r's 2940...
I have same case which pnr no. Was [protected] but class was sleeper & i have received refund on 17-oct-17 for this case.. But i want to know why railway not refunding my amount for 3ac class.. While both case are same..
Please.. Fwd. This.. Case.. To.. High authority...

Dear sir i m very surprised of services of indian railway i had request for refund approx 1-1/2 month later but till time my money is not refund

Till time my status is show in portal cr registered

Kindly help me for refund i have not any black money i am private sector employee under no itr filling and i m suffering for services of irctc and railway department

Please resolve my case and refund money

Ref no provide through mail - [protected]

Please refund

Regards
Anoop kumar srivastava
[protected]
[protected]
[protected]@gmail.com

Hi i am durgesh bundele i had book the ticket form badnera to pune on 21 oct 2017. And cancelled on 28 oct 2017. I got a message for irctc that i was refund in 2 to 3 days but not refunded. I am pasting message below for refund:-

Pnr [protected] ticket cancelled, amt 345 will be refunded in your a/c with in 3-4 days. Please check your account/instrument from which this tkt was booked.

Dear sir/mam
Kindly consider the complain. Detail given below.
Pnr no.-[protected].
Train no.-18612.
Boarding - dehri on son.
Reservation up to-ranchi.
D. O. J-7/10/2017.
Booking status-b1 4, b1 8.
Current status - sleeper.

I have booked ticket in 3a (Tq) but when i board on train then tte told me that the b1 coach is not shunted in train due to this you have degrated in sleeper class. Then i filed tdr on[protected] but i got the reply in tdr that (Tte/gaurd certificate not obtained) sir, tte told me that only you file the tdr to get ur refund and did not ask me about any certificate, this all are faulty of tte but sufferer is passanger.

Sir i request u to kindly take the nesessary action against the defaulter and refund my amount.
Thanks regard
Samarjit singh.
Mob-[protected].
[protected]@gmail.com

In the live train enquiry site (https://enquiry.indianrail.gov.in/ntes/;), the blinking of the down arrow green symbol status is showing as "train departed from this station" in the legend and description table.
But on hovering over the particular station where it is showing the green blinking with the hovering message is displaying as "train is at khurda road jn".
Please specify the proper and unique message for the legends.

I am not able to figure out what exactly the green down arrow specifies. (Imgs/green-down-arrow. Png)

Tdr filled in time, but refund not received yet
I have cancelled my train ticket as on 19-oct-2017, because train (13006) was delayed more than 3 hours at ara station and passengers not travelled.

Below is the detail of my tdr file.

Date of journey: 19-oct-2017

Pnr number: [protected]

Cancellation id: [protected]

Trd registration number: #

Dear team,

Today on 4/11/17 i booked ticket in tatkal ghazibad to lucknow no 12524.
Payment of ticket is 830 paytm mobile solution charge rs 11. Total 841 rs deduct but tickets not booked till now kindly suggest me what is prosse to refund.
User name is sanjay1616
Bank account no is -[protected]
Axis bank
And bank show transaction id[protected]

Sir/mam, i complained previously about that i have cancelled a ticket from irctc website of rs 2730.in which 2600 rs was to be refunded. On irctc website it is showing that the amount was refunded 20th october but today is 4 nov no refund i got till now. This a very bad experience. The customer care no. Both the no. Are not reachable. I emailed 4-5 times but i didn't got any reply. Last time i complained in this system so they said to contact bank i contacted bank & emailed the statement to irctc emailed id but no reply till now i am really fed up. So that's why i am complaining again please return my money. I am giving one details & transaction id & cancellation id. Cancellation id - [protected] transaction id - [protected] pnr no:- [protected], i want a solution i filed complain previously but the
I dont got reply have sended email to irctc with bank statement but no reply. I contacted to my bank but they didn't find the refund. Whatever they told i did but not get refund till now. Even not a reply from irctc.

Train number 16508 which ran on 30/10/2017 at 9:50pm

Coach no:- s3 is reserved coach and 15 to 16 people are seating in waiting list passangers and tc took rs. 400 to allow them to seat in reservation coach

This thing is very crucial at that moment and unbearable, all me and my wife faces problems near wash-basin and wash-room to go and come back.

And at surat station there is no more water also in coach

I hope you take this matter seriously and solve it out.

Thank you,

Ravi talati

What the is happening with irctc,
I am facing the same problem with following details:

Transaction id:[protected]
Transaction date: 20-oct-2017
Cancellationid /refundid: [protected]
Transaction type: cancelled
Trans. Amt (550.0)
Refund. Amt (430.0)
Bank:payumpp
Refund status:refunded
Refund date: 20-oct-2017

Kindly resolve my problem.

Regards
Ganesh rokade

Myself Rakesh Sah I have cancelled a confirm railway ticket on[protected] and the money is not refunded yet. My PNR no. is [protected] and the date of journey is[protected]. So i request the authority to refund my money as soon as possible.my cancellation id is - [protected].I
Please look into this matter immediately as it has been over 15 days.
Thank you.

Dear sir,
I cancelled my both tickets on 25th october, 2017 with pnr numbers-
[protected] (Boarding from visakhapatnam to howrah junction) and cancellation id - [protected]

And other ticket with pnr number-
[protected] (Boarding from howrah junction to patna junction) and cancellation id -[protected]

I booked both tickets on 30th august, 2017.
It has been 10 days and i have not received my refund on my cancelled ticket.
So please kindly look into this matter and help me to get my refund.
Thank you.

Transaction id: [protected]
Cancellationid /refundid: [protected]

I cancelled the booked ticket worth rs. 840 inr on 31 oct 2017 after that i got a message that i will get my money refund within 3-4 days. Till now i didn't get.in the status of irctc official website it shows that sent to bank.

I want to know that i will get my money or not..??

Dear sir
I booked my ticket with irctc e tickiting system payment gateway was paytm my pnr no was 83643956 & my transaction id was [protected]. I already mailrd my bank statement to irctc. Till date i have not got refund of my valuable amount to my bank a/c. Hope that you will look in this matter to solve my problem eles i will inform higher authority. As per irctc instruction i contract to my bank they told no pending transaction of your a/c is oending. So kindly help me about my qurey.

With regards
Subhadeep sengupta

Hi,
I have cancelled 4 tickets on 24.10.2017 and the refund status is showing as "refunded" and bank name is "payumpp"
But till now the amount is not refunded to my account.
Please do the needful at earliest.
Cancelled transaction details
Transaction id:[protected] pnr no [protected] train no./name:12925 / paschim express
Date of journey:23-oct-2017 date of boarding:23-oct-2017 class:sleeper class (Sl)
From:mathura jn (Mtj) to:chandigarh (Cdg) boarding:mathura jn (Mtj)
Resv upto:chandigarh (Cdg) quota: general (Gn) date of cancellation:24-oct-2017 13:27:34 hrs
Ticket type: e-ticket cancellation id:[protected]

Sl no. Name age gender status cancellation date
1 ranjan mondal 23 male cancelled 24-oct-2017 13:27:34 hrs
2 ranita tiwari 23 female cancelled 24-oct-2017 13:27:34 hrs
3 aparna mondal 40 female cancelled 24-oct-2017 13:27:34 hrs
4 monoroma das 58 female cancelled 24-oct-2017 13:27:34 hrs

I tried registering myself in irctc and it is a hectic task that cannot be accomplished. It is as if only the existing users can use it but not new users.
Please look into the issue and resolve it.
Software engineers whoever are concerned please take this issue seriously as you are working not only for the sake of money but also for the empowerment of 120 crore indian people

Sir,
I faced a problem while booking a ticket now on irctc.co.in through just dial website from visakhapatnam to secunderabad for 26th oct 2017 in godavari super fast express.

After entering the details, i made the payment using rupay debit card. After making the payment i got the message that the session is expired.

I checked my grameena vikas bank transactions and i can see a payment of 824/-. However when i see the list under "booked tickets" on the website, i dont see any reservation made.
Please advise what to be done since i have made a payment and there is no booking done by the website.

My details - irctc user name - satya mobile [protected]
Communication mail - gva. [protected]@gmail.com

I booked hutatma express ticket online which comes under waiting list. It is not confirmed till last charting. And get auto cancelled but actual amount of return is rs 15 only and actual booking cost rs 75. For kurduwadi to pune sr. Sitizen. How it is so less as ticket is not confirmed till departure of train. Why such high deduction cost. Pnr number: [protected]. Please help me

My ticket is not booked but the amount has been deducted. Please look at the matter. What type of system is it. Cannot make a transection effectively. Irctc must look at the matter how can i book my ticket now. Please make it quick. I am about to do my ticket as early as possible. Or else it will not be available. Please look at the matter as early as possible