Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Name - dipranshu rout s irctc user id - dipranshu mobile no - [protected] i have mistaken in my irctc registration by entering the wrong email id. Wrong id i have entered is [protected]@gmail.com my original correct id is [protected]@gmail.com kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself

I booked tatkal ticket on 28 Oct 2017 I completed all the procedure of booking and proceed for payment through net banking an amount of Rs 621.0 deducted against IRCTC Txn ID [protected] on 28-Oct-2017 from by SBI account but due to some Network problem I couldn't redirect to the ticket page and I received a message of cancellation of booking but amount will get deducted, soon then I received email regarding refund of payment but till I didn't get any refund in my account as per refund policy.

Respected sir/madam
I am travelling in the train no.12241 chd-asr sf. I am seeing that the hawkers are making more the rate than the mrp on selling packets. The hawkers from the jalandhar railway station with a dress code of red colour having black stripes in it. They are seeling the products like bhujiya worth rs.10at the rate of 20for 1packet and 30for 2packets. They are violating the consumer laws. So i want to fascilitate your attraction towards this.
Thanku

Iam regular traveller from secunderabad to visakhapatnam.
Almost for every trip i buy 4 to 5 tea. As per irctc standard rates tea cost 7rs. But he pantry guys sell tea 10rs. Let do some math
Monthly trips = 4trips (Sec to vskp, vskp to sec)
=4*2=8* (4teas)=32*10=320- (32*7)=96rs
Almost i lost 96rs
In india daily railways travels = 23.07 million (2.3 crore) *?
Let image how much amount that is

Hi,

On 7 sep, 17 i booked two ticket with the below pnr no.
[protected]
[protected]

But due to waiting list the ticket has been cancelled and i got the mail of refund.
But the refund goes to some payumpp and i did not get i into my account. Details are below.

Refund status
S. No. Transaction id transaction date cancellationid /refundid transaction type trans. Amt () refund. Amt () bank refund status refund date
1 [protected] 23-oct-2017 [protected]
Cancelled 310.0 250.0 payumpp refunded 23-oct-2017
2 [protected] 22-oct-2017 [protected]
Cancelled 520.0 400.0 payumpp refunded 22-oct-2017

Booked tickets
Select s. No. Transaction id pnr number train no from to date of journey reservation status date of booking vikalp opt booked from

1 [protected]
[protected] 12903 kota gzb 22-oct-2017 wl cancellation 07-sep-2017 no irctc website

2 [protected]
[protected] 29020 gzb kota 21-oct-2017 wl cancellation 07-sep-2017 no irctc website

I have booked a ticket from kht to sc on 21.10.2017 for 22.10.2017 by 12733 train. I had also sent a mail regarding the same for which they have given me irctc #7019705 as a ticket number for reference. The transaction is being [protected]. The amount of transaction is rs 1410/- only. I request irctc through this platform to arrange the refund at an earliest.

I had trying to reserve ticket in 13019/ bagh express on 12th october. They have deducted money from my account 6 times and also i got message that was "an amount of rs 1115.0 deducted against irctc txn id [protected] on 12-oct-2017 will be refunded as your ticket could not be booked / service not rendered."
And
"an amount of rs 1115.0 deducted against irctc txn id [protected] on 12-oct-2017 will be refunded as your ticket could not be booked / service not rendered."
But after 17 days from that day till i didn't get it back.
Ticket was in my name amit dey

I was trying to book a tatkal ticket from ahmedabad to vapi station of train karnavati 12934 scheduled on 28th oct 2017. The amount of rs 300 was deducted from my account but the ticket was not booked. The amount has still not been refunded.
Date of incident: 27th october, 2017
Client number: [protected]
Pos irctc77858
Txn#[protected]
I hope you would look forward to resolve my problem as soon as possible.
Yous sincerely,
Bhavan patel

Sir, I have cancelled PNR No. [protected] Cancellation ID [protected] Date of Cancellation 22/11/2017 17:50:46 hours Train No.19610/HW AII Exp. Class III AC, but the amount still have not been credited in account. Pl. do the needul urgently. Date of journey 06/10/2017. I have checked my bank account but you have not sent the refund amount. Sorry for inconvenience caused to you.

Mobile [protected]

Complaint id : 1734663
I made a complaint on 11.10.17 regarding our vizag - araku tour staring 26.09.17. Same day i got an acknowledgement saying — 'your complaint has been forwarded to indian railway catering & tourism corporation ltd. Customer service. You should receive a reply from the company representatives within several days'. But till date no reply from irctc. It is most unfortunate & a totally unprofessional approach.
Today, i have gone through an advertisement on thailand tour starting 08.12.17. We are very interested but we are feeling afraid of your mismanagement coupled with unprofessional attitude that we had experienced in above noted tour. Regards
G c dutta
Abha dutta

Dear sir, my user id, email id and mobile number is singha01, [protected]@gmail.com and [protected] respectively, which is already registered with irctc yesterday but i, have no email & mobile verication code/otp at my mobile or email id, i dont know where is my misteke, i am unable to open my account with password and unable to book train ticket. Kindly help me.

I was booked e-ticket through irctc on 22 oct 2017. The booked ticket was new delhi to etawah and train no 12004 ljn swran shtbd. Amount 822.42 has been debited in my account and transition was failed and no ticket booked. Transition id no [protected] dated 22 oct 2017. Amount 822.42 not refunded in my account till date. Hence you are requested to refund my amount rupees 822.42 at the earliest.

Thanks

Ladies toilet at near a. Ah. Wheeler book stall written urinal is free and toilet charges rs. 2 but they charged rs.5 for urinal as i asked them out side written is different they told this is private and it's rs. 5 only otherwise you can not use. Nobody is watching this kind of nonsense and still we talk no ladies should go out for urine. Swachhata is seva. This will fail all sentences.

I m from gwalior. Today at 11:00 i wad booked a tatkal ticket from bhopal to gwalior in malwa express through the pnb netbanking from irctc, since after some time amount is deducted but booking is failed without any reseason. It shows not booked
I want that amount right now and its urgent and get back in next 2 hours
Please its a request

Sir,
I am ss nathan, my irctc user id is babu1967. On 28/09/2017 22:08 hours, i have received otp from irctc which was not requested by me. The next day 29/09/2017,

I have received 5-times a single tickets on my registered mobile number bearing the pnr no-[protected], name is venkateswarlu, train no-07757, date of journey is 01/10/2017. Deb. Time 05:30hours.

I am using this id for more than 10 years without any problem, this is the first time somebody hijacked my user id and also changed my registered mobile number.

Now i could not re-register, either by e-mail id ([protected]@gmail.com) or by my register mobile number ([protected]). Kindly tell me the user name of the register mobile number or e-mail id.

I was booking a tatkal ticket on 19 october 2017 on the irctc website, for karnataka express from manmad to bangalore. The transaction was failed, and the online portal showed a payment failure, however, the amount of rs.666.67 was deducted from my bank account. No refund initiation has begun till date. Please look into the matter and request a refund.

Its really sad to say that indian railway server or booking is not up to the mark for past few months for online booking. Individuals are not able to book tickets on irctc for any urgency (I. E. Tatkal). Web page allow the user to login at 11 but page refresh itself take time and booking allow to fill the passenger information and take till payment. But after that no progress our amount will be debited from bank but we wont get the ticket - error will be raised showing - gateway error or no open tickets or server error and that refund will take 10 days to credit back to us... My suggestion is government can give railway to private companies to run the train at lease will get ticket with higher cost which we usually pay if we not able to travel in train. I dont know why its happening is bandwidth issue, as normal people will have a low bandwidth internet connection and plans should be brought to help them to book the tickets.

I have booked my ticket with transaction id number[protected] from gorakhpur to kalyan on 12-oct.-2017.
My date of journey was 15-nov-2017. Due to some reason i have cancelled my ticket on 18-oct-2017. I have not yet credited my refund money
Rs.3250.0/- in my account as it shows that money has refunded in the dialogue box.

Pnr no [protected]
Train no./name:11016 / kushinagar exp.
Transaction id:[protected]
Date of booking : 12-oct-2017
Date of journey :15-nov-2017
Date of cancellation : 18-oct-2017
Cancellation id:[protected]
Cancellation date :24-oct-2017

I have booked my ticket with transaction id number[protected] from new delhi to ranchi on 08-oct-2017.
My date of journey was 26-oct-2017. Due to some reason i have cancelled my ticket on 16-oct-2017. I have not yet credited my refund money
Rs.805.0/- in my account as it shows that money has refunded in the dialogue box.

Pnr no [protected]
Train no./name:12878 / ndls rnc g rath
Transaction id:[protected]
Date of booking : 08-oct-2017
Date of journey :26-oct-2017
Date of cancellation : 16-oct-2017
Cancellation id:[protected]
Contact no. [protected]

Irctc txn#[protected].
Irctc txn#[protected].
Irctc txn#[protected].

These three transactions took place after entering the otp during booking tatkal ticket but booking failed... Amount was deducted as i have recieved the messages on my mobile... I have checked my balance... It was deducted
Total amount was 1508+1508+1347= 4363
Plsss. Look after this as soon as possible