Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

My money amount rs.580 was debited from my account and the ticket has not booked.
Here's their reply

Greetings,

This message has been automatically generated in response to email sent by you having subject:

"deduction in money without reserving the ticket"

There is no need to reply to this message right now. Your email has been assigned ticket id [irctc #7015308].

Please include ticket id:

[irctc #7015308]

In the subject line of all future correspondence about this issue.

Thank you,
[protected]@irctc.co.in

Hello sir i am haribabu a from andhrapradesh. The problem is i had booked a ticket from vijayawada to chennai central on 23 oct 2017. Although the money was deducted, ticket was not generated. So i request you please help me in generating/refunding my ticket/amount.

Transaction id : [protected]

You irctc authority has given a ticket id [irctc #7017277].

Thanking you sir.

I have booked a tatkal ticket and after successful payment status the message showed that ticket could not be booked & your amount will be refunded.
So i tried once again and same happened.
Again payment successfully done but ticket could not be booked and i received the message of refund.
And when chart of the train was prepared i received a message of confirmation of ticket booking.
But it was of no use to me then as i have already managed accordingly.
So i request the refund of both deductions immediately.

My pnr no is [protected] and [protected]. I have cancel my ticket 3 days before but amount is not credit in my account. Irctc message amount will credited in 3 days but amount is not credit. Ticket is new delhi to varanasi and varanasi to chhapra. Ticket date is 29/11/2017 and 1/12/2017. Amount is 340 and 40. Policy no is ag[protected] and ag[protected]

I was booked a ticket with transaction id: [protected] in irctc and ref no:[protected] from your record on 20-oct-2017 by tatkal from durg to hwh.in this case an amount of rs 3105.50 was deducted from my bank. Also that the transaction was failed as per status from irctc. It was showing the amount will refunded to zkpy bank on 21 october 2017. Please refund my amount.

I was travelling in the vidarbha express (12106) that started from gondia on 22/10/2017 in b3 coach seat no. 44. I boarded at wardha junction and got down at dadar junction. Pnr number:[protected].
I was carrying a big blue american tourister bag with me, which i had kept below my seat during the journey. What i find in the morning when i came back at home is a big hole below the bag and all my food, clothes and other stuff damaged along with that. These rodents cause dangerous diseases.
This is totally unacceptable on the part of indian railways. At least a certain amount of hygiene is expected in the ac coaches when we are paying this big amount of money.
Irctc is obliged to give me a compensation for my loss.

I and my family members was traveling by rajdhani express 12424 on 21.10.2017 from new delhi. An announcement was going on, but there was no results. Because a number o[censored]nauthorized passengers were traveling. The t. T. E did nothing but entertained them by collecting excess money from the unauthorized passengers. We the valid passengers were in trouble. Some of the unauthorized passengers came to allotted sit, lay-down on the passage causing trouble to use toilet etc. R. P. F, t. T. E passed several times but problem remained same. T. T. E only said 'i am trying'. It is requested to rly authority to do the needful.

Sir,
I was traveling bhubenswar to mumbai in konark exp on[protected] train no 11020 and my pnr:[protected], first the in train caterer is not selling rail neer, he is selling bisleri which is having mrp 15.00 but selling it at 20.00 here in this train what i notice is that the vendors are selling water bottles for higher price of 20 rs instead of 15 and when i asked the vendor for for this he replied in a harsh manner this is not fair. Sir this is my humble request to take a serious action towards this issue.

Thanks,
Sanjaya nayak

I booked tickets by my debit card on irctc website and cancelled them. Tickets got cancelled but the amount is yet not been credited in my account. I have sent several mails to irctc but did not get the money back. Following are the ticket details-
Ticket 1
Pnr: [protected]
Transaction id: [protected]
Rfnd amt 3850.0
Settlementid [protected]
Actual refund date 05-oct-2017
Bank rfnd txn id [protected]

Ticket 2
Pnr: [protected]
Transaction id: [protected]
Rfnd amt 85.0
Settlementid [protected]
Actual refund date11-oct-2017
Bank rfnd txn id[protected]

Please check the issue and try to credit the amount in my bank account asap.

Thanks

I am travelling with [protected] this pnr no.,
There are serval issues regarding toilet cleaning, there is no soap in toilet in whole journey nor any action taken after even intimating the staff appointed,
As well as c12 ac is also not working properly and there is no help or any kind of action in such complains
I asked for complaint log book, they refused to provide

Dear sir

Name - vijayarengan a irctc user id - avrengan mobile no - [protected] i have mistaken in my irctc registration by entering the wrong email id. Wrong id i have entered is [protected]@gmail.com my original correct id is [protected]@gmail.com kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself

I had booked a ticket today on irctc mobile connect app and after the bank transaction the ticket was showed after which i exited the app. But i have neither received a mail for it nor any sms and it doesn't even show up in my booked ticket history. Please help me as i have not even taken a screenshot of the ticket, neither do i remember my ticket pnr number.

Hi,

Please refer the below message from irctc while booking the tickets, the tickets were not booked but amount was debited from my account :

(An amount of rs 280.0 deducted against irctc txn id [protected]igacfufdk6 22-oct-2017 will be refunded as your ticket could not be booked / service not rendered.)

As on date no update on the refund, please guide next course of action

Dear sir,

I cancelled my railway ticket through irctc and irctc refunded amount via zkpy payment gateway on 18 oct 17. However refunded amount still not credited in my bank account.

Mode of payment is : net banking

Bank name: sbi

And all necessary details are as follows:

Transaction id : [protected] dated 16 oct 17.

Refund id : [protected] dated 18 oct 17.

Refund amount: 3435.
Irctc status: refunded.
Pnr no [protected]
Train no./name:12245 / hwh ypr duronto
Please refund rs. 3435/- on priority.

This is to highlight the behavior noted for tte o[censored]ttar sampark kranti 12446 - katra to delhi on 21st oct 2017

He was a sikh and was drunk on duty. We had been requesting since boarding to tell the status of our rac seat, he kept ignoring us everytime, saying that it can be decided only after jammu.

I am a stroke patient and was traveling with my wife, we waited till jammu he however was catering to other people and completely ignored our request. I even followed him to the next coach where he was selling tickets to the other passengers.

I had a rac 1 with allotted seat number which he refused to help me out with as another passenger was sitting on it and was also lying about his ticket. The tt just asked us to share the seat with him without checking his ticket, his ticket was not confirmed. The tt did not help out till midnight while my wife had to sleep on other empty seats till passengers came. That is when my wife again went looking for him and saw that he was drinking. She highlighted this to police on duty, but no one had anything to say about the situation! Is it very ordinary that all tte ignore duty and drink on the train!

Extremely disappointed at such a treatment, despite highlighting about my condition and requesting to help us in the situation!

Request urgent action against him. I will be highlighting this at higher levels as well!

I booked a Tatkal ticket of train 13006 on 26 October 2017 for journey date 27oct 2017and filed tdr as the train was 17 hours late on 27 October 2017. Status shows cr registered but amount not received yet.
Name - aakash kumar
Train number- 13006.
DOJ[protected].
PNR- [protected]
From - Patna To - Howrah.
Cancellation Id - [protected]

Pls solve the issue as soon as possible.

Am the register user in irctc,
Am booking ticket from irctc on 22/10/2017.
That ticket was generated tqw/l6,
After some time ticket was cancelled automatically,
And they didn't give any information about refund to me,
And am called also irctc contact number they are also not respond,
It's a very bad experience with irctc,
Please take the right action on irctc,
Please...

I have tried to book tatkal ticket through irctc site on 01.10.2017 for which rs.1091.80 has been deducted from my account but ticket was not booked. The transaction id was - [protected]. This amount has not yet refunded in my account. I have lodge several complaints with irctc, complaint no are - 6884417, 6912321, 6956103 but still the issue remains unresolved.

I have mistakenly file a tdr so i request you to cancel it. Tdr filed with irctc for the below travellers and train journey.

Shriram andankar
Visakhapatnam (Vskp) to lokmanyatilak t (Ltt), 09:05hrs, sun oct 22 2017
Vskp ltt express (22847), sl

Paytm booking id: [protected]
Pnr-[protected]
So my request to look forward into this matter and cancel my tdr request

Sir, i have booked a tatkal ticket from irctc website but after paying through m visa my balance from the account was deducted and the error failed sign showed on the screen even when the 71 tatkal seats were available. Kindly see to it and please refund my amount of 535.84.
The amount transaction number is [protected] from my dbs account please help me further.
I need either whole amount or the confirm ticket.