Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

We have booked 3 tickets 3rd ac from tadepalligudem to bangalore in prashanthi express and journey date was 28th-sep 2016, pnr [protected]. However, only 1 ticket got confirmed and 2 were in rac status, so we tried to cancel before 3 hours time limit, but irctc app didnt allow. So we have filed tdr refund at 1:35 pm which is 3 hrs 25 min before the journey time and the cancellation id was [protected]. But we didnt get the refund and the...

I did online reservation of 2 seats for my wife and son of 5 yrs from bhopal to gwalior in shatabdi train no 12001. But, one seat was confirmed in coach no c4 and another in c12. I asked station master and tc to put them together but nobody helped. I want refund for one seat as it was not possible to leave 5 yr child in another coach. At the time of reservation 175 seats were available then why seats were allocated in two different coach.br...

Complaint regarding water points in railway station (Ludhiana). They mostly close the water point when the train came and after that they open the plant. And in night they also close the auto system and help the other business owner. Who sell the water in 20 rs. They select the fault option, and water not came out automatically and they help the out sources persons. So i requested to take action on this request....

Hi i am prayag. I am writing this complain to you about running late train no. 14321 barely bhuj express. My parents are going to ghaziabad by this train. And they have to catch the train from ghaziabad after the 2 hours from arriving there. So if they rich ghaziabad 3 or 4 hours late, so how can they catch second train to rich varanasi. If they will be late so can you give them free tickets of to rich varanasi free? So can't you, so please...

Sir i booked 2 tickets from palakkad to bangalore. The booking was failed. Eventhough money debited from my account. The amount has been not yet refunded till now. So kindly please enquire the same. My booking details provided below
Transaction id:[protected]
Booking date:23/09/2017
Failure reason: payment failed
Booked for:3/10/2017
Amonut :340
No of tickets:2...

I cancelled a ticket on 8th of october with cancellation id of [protected] with refund of 3660. The status on irctc website shows sent to bank paytmsdk. I ak yet to get the refund. Please look into the issue and refund the amount. I am also attaching the screenshot of the transaction. My email id is [protected]@gmail.com and the account to be credited is [protected], bank of baroda, ifsc code is barb0donard....

On 14 _10_2017 satuday timing 9:15am when i reached patna station on platform no 10 for ticket of patna to gaya passenger the young and fair staff on ticket vounter before taking the money and after giving the ticket hold my hand knowingly. I want strict against him. I am a girl so i know better whether the holding of hand is done knowingly or unknowingly. I want a strict action against him. So that he dont try to do such practice with any...

Hi,
Train no. 12874 runs from anand vihar terminal to hatia.
But this train always runs late.
I don't know why railway is not taking any action for this train.
This is the only superfast train train running to my place but this train time schedule is like hell.

If the time is not suitable then why not its time is shifted so that we can be prepared as per our timing.
On dated 13th oct'2017,...

I was trying to book a ticket from nanded to hyderabad on irctc official app. While making payment i had submitted all information correctly. After i got the massage off deduction of money from my debit card. But i failed to get ticket confirmation. Please help me out. Shall i get my money back or my ticket confirmation. Any one of these is possible then please let me know...

Refund against PNR Number [protected] for reason "Ac Failure", not yet received (Reference No for this is :[protected]).
incidence took place - during the pune -ajni special train on 29th sept -30th sept . ajni railways official told us there is no need to send the original copy of t.c certificate- only scanned copy need to be send . now irctc telling that they need original copy within stipulated time...

Dear Sir,
One of my cancellation refund is due since 9 th October 2017 and I am yet to get the refund credit to my bank.Your response will be appreciated.
1.PNR #[protected]
Txn id:-[protected]
Refund amount:-160/-
2.PNR #[protected]
Txn id:[protected]
Rs.160.
I have sent the bank account statement
till 27 th Oct to prove that it has not been credited to my account.If...

I have booked for ticket on 07/10/17 but ticket was not confirmed and balance was deducted. I have mailed to "[protected]@irctc.co.in" but no reply from them and contact phone no don't receive the call. Till date today on 13/10/17 i have not got my refunded money back.
* irctc txn id [protected] on 07-oct-2017
Train-12345
Con-[protected]
Wait for ur concern...

Had canceled the ticket on 05.10.2017. And the amount of rs.435 has to be credited to my account. But after 7 days also it is not done.in the website, it is showing refunded on 05.10.17 and bank name as payumpp. Details as below,

1) transaction id - [protected]
Refund id - [protected]
2) transaction id - [protected]
Refund id - [protected]

Please look into the matter....

I had booked a ticket in the asr-cdg intercity train no 12412 for 29.09.17. The train got cancelled the same day and no money has been refunded to me till date. Pnr no. [protected]
I tried calling the helpline number but that was always busy and i have not received any response to my complaint mails to [protected]@irctc.co.in also.

Help me get the status of my refund....

I hace cancelled my ticket pnr no-[protected] for journey dated 1/10/2017 due to personal reasons. The cancellation details are as follows:
Cancellation id-[protected]
Cancellation date: 29/09/2017
Refund amount-rs.2790/-
As per the irctc website, the amount was shown to be refunded to my bank account on 1/10/2017. However the same was not yet credited to my bank account. Bank authorities have stated that...

When i'm looking to book tatkal tickets through irctc website it shows "you are permitted only 2 tatkal tickets between 10:00 to 12:00 per ip address" and i never had booked atleast one ticket in that whole week. Many are going through this same problem, please solve this asap. It's appreciable that website had actually made required updates for passengers comfort, but it's also necessary for them to check how it functions. Hoping to get...

Booked ticket on 8 october, 2017 but it was failed. Money was deducted. Customer care executive told me it will be refunded within next 3-4 working days. Now it's showing in my irctc account that the money has been refunded but i didn't receive the money at all.
Same thing happened for my cancelled ticket refund also.
I suppose to get total rs. 390 refund. Both are showing refunded in the status on the a/c but not credited...

Sir,
We had booked tickets four months ago with pnr no [protected], train no 12842, coromandel express. But it is very unfortunate that many unwanted passengers without ticket are traveling with us. We have complained to the tte, but he does not respond to our problem. They are capturing our seats, using slang gs, threatening us. We are traveling with ladies passenger. They are not secure enough at night. Whole passage are booked by...

Dear sir/madam,
As we are travelling to vijayawada on 12th october, we reached yalahanka station in time and waiting for the train 17212 / kondaveedu exp (Pnr no: [protected]). The right time of the train to yalahnka station is 2:48 pm. At 3:30pm there was a shocking announcement which took every ones attention that the train was diverted (Via jolarpettai - gudur - bezawada) hence will not reach yalahanka. To catch the train we engaged...

I forgot my id and password
My email id is :[protected]@gmail.com
Phone no: [protected]
I want to cancel my earlier registered account and want to create a new one. Please help me out as soon as possible
The one time password is being sent to some other mobile number and i cant change that what should i do? And now i cant delete that account also...