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R
RatanPrasa
from Mannarakkat, Kerala
Oct 18, 2017
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I am travelling from bangalore to rourkela. I want a single good reason, why i should pay 680 for sleeper if others are coming without sleeper tickets and sitting on my berth. I have attached the pics which i have taken inside hatia - yeswanrpur 12836.

I hate the service i have got after paying 680 inr. Give me the good reason or my money back!!! Please.
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    A
    Adarsh3112
    from Kanpur, Uttar Pradesh
    Oct 18, 2017
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    I have boarded this train 12260 on 17 oct from ndls and was expected to reach dhanbad by 9 am next day. But is running 7 hrs late. This is among the fastest trains of india and i'm sorry to say if this is its condition then how mr. Modi is expecting to manage a bullet train.

    Plus i am traveling in ac 2 tier, i have paid around 4000 rs and they are serving khichdi in return of my money... I mean this is simply not acceptable. Why we are paying such a huge amount when all other small express trains are running ahead of duronto... And what is the use of dynamic fares when you are not able to provide dynamic services...
    Greatly disappointed
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      H
      Hemrajsinh Dhadhal
      from Ahmedabad, Gujarat
      Oct 18, 2017
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      Website: WWW.IRCTC.CO.IN

      Respected sir i has tried to book premium tatkal ticket at 12/10/2017 from vadodara (Brc) to wardha (Wr) in train navjeevan express 12655 but the amount deducted and ticket not book. But after seven days past still i didnt get refund of it.
      I has also complaint on irctc plateform my ticket id is [irctc #6968234]. And transaction id no: [protected].
      Kindly do some needful.
      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
      Oct 16, 2017
      rushikesh katole's response       consumer complaints logo
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      ConsumerComplaints.in › Indian Railway Catering & Tourism Corporation [IRCTC] › Indian Railway Catering & Tourism Corporation [Irctc] — tc taken fine dont need that.
      [Resolved] Indian Railway Catering & Tourism Corporation [Irctc] — tc taken fine dont need that.

      1 Review
      rushikesh katole on Oct 16, 2017


      I was reserved tickit from kolhapur to akola for 15/10/[protected], and my pnr no. Was
      [protected].. miraj's tc come in my train and he given fine RS 2500/-of 4 people, i have all prove of that, please solve my complete. Please search for that tc and tell him my complent.
      Tickit jurny date- 16/10/2017

      tc taken fine dont need that.
      Complaint marked as Resolved Oct 16, 2017
      I want to refund my inlegle fine.
      RS 2500/-

      View replies
      I was reserved tickit from kolhapur to akola for 15/10/[protected], and my pnr no. Was
      [protected].. miraj's tc come in my train and he given fine RS 2500/-of 4 people, i have all prove of that, please solve my complete. Please search for that tc and tell him my complent.
      Tickit jurny date- 16/10/2017
      Reply
      Hemrajsinh Dhadhal's [Complaint's author] reply, Oct 20, 2017
      Hello Mr Rushikesh as per irctc and indian railway ticket rules all ticket booked online having waitlist after preparing final chart it stands cancel.And they can not board in any coach.If they board than they will be treated as without Ticket and will be liable to pay fine equivllent to without ticket.Only window booked ticket waitlist passenger can travel by request TT only
      I have booked train tatkal ticket in irctc . it was confirmed but on the day of traveling train delayed more than 12 hrs. after that i have filled TDR on the day of journey . till now i did not get refund amount.
      PNR No: [protected]
      Train : 12591
      Date of journey: 08 October 2017
      Reply
      Inform you that refund against PNR Number [protected] for reason "Ac Failure", not yet received (Reference No for this is :[protected])

      we had told at ajni railway station that we will get the ticket money . still not received .
      Reply
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        Z
        Zadoo
        from Jammu, Jammu and Kashmir
        Oct 18, 2017
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        Address: Kota, Rajasthan, 324002

        I have cancelled my ticket and and when i log in to irctc it shows that the amount has been refunded to payumpp and i have still not received my money
        This is the second time it is showing like this!
        Kindly look into the matter

        My transaction id is : [protected]
        Transaction date : 28 sept 2017
        Refund id : [protected]

        My transaction id: [protected]
        Transaction date : 08 october 2017
        Refund id : [protected]
        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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          R
          [email protected]
          from Jamshedpur, Jharkhand
          Oct 18, 2017
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          I had cancelled the ticket on 11.10.2017. And amount of 365 has to be credited to my account. But after 6 days also it is not done.in the website it is showing refunded on 11.10.17 and bank name as paytmag details as below,

          Transaction id - [protected]
          Refund id - [protected]

          Regards
          Rupesh kumar jha
          [protected]
          [protected]@gmail.com
          Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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            P
            parveensaini15
            from Garhshankar, Punjab
            Oct 17, 2017
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            Address: Hoshiarpur, Punjab

            I want to inform that i did not receive my money back. I sent you all detail below: —

            S. No. Transaction id transaction date cancellationid /refundid transaction type trans. Amt () refund. Amt () bank refund status

            1 [protected] 05-oct-2017 [protected] cancelled 1170.0 990.0 paytmsdk refunded 06-oct-2017

            2 [protected] 02-oct-2017 [protected] cancelled 1170.0 990.0 paytmsdk refunded 04-oct-2017

            3 [protected] 03-sep-2017 [protected] cancelled 585.0 585.0 paytmsdk refunded 05-sep-2017
            Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
            View replies
            What the #### is happening with IRCTC,
            I am facing the same problem with following details:

            Transaction ID:[protected],
            Transaction Date CancellationID /RefundID: [protected]
            Trans.Amt(810.0)
            Refund.Amt(570.0)
            Bank:PAYUMPP
            Refund Status:REFUNDED
            Refund Date:10-oct-2017
            Reply
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              B
              batman300
              from Ahmedabad, Gujarat
              Oct 17, 2017
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              Address: Valsad, Gujarat

              Dear irctc,
              Today i book tatkal tickets for karnavati express from valsad to ahmedabad and when i done payment the failed message i got is of not confirmed your seat and suddenly my money from my bob account is deducted..
              Please refund my full money 580 to my account because this is my money..
              Please reply to my mail : yadav. [protected]@yahoo.com
              Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
              View replies
              I cancell my irctc ticket on 29/09/2017 by online but today is 12/10/2017 . I not get my refund till now & no one receive call in toll free no. Of irctc.
              I am very upset from irctc services.
              Reply
              Sir,
              I have applied for a refund using TDR filing for a ticket with PNR no [protected] from TVC to SRR on 31-Aug-2017 19:10:31 HRS.
              The reason for filing TDR was i dindnt travel because my ticket was in RAC even after the chart preparation.
              Kindly consider my case and do needful.
              Thanking YOU
              JASIM
              +91 [protected]
              Reply
              Sir, forgot in my user name and passward
              Reply
              I have cancelled my E-ticket On 29/09/2017 my transaction Id is[protected] and refund id [protected]. It's been 11 days. I want my refund right Now. And you are showing it is done when it is not. Stop this nonsense and give me my money back
              Reply
              Tickets are not getting booked. An error message is showing up that' only 2 tickets can be booked between 10:00AM to 12:00PM. And the point to note is, I haven't booked any tickets since a month.
              Reply
              Sir
              i am forrgetten my user ID, password in irctc, so please send my irctc user ID, password mail ID [protected]@gmail.com
              Reply
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                S
                Santhosh Sivan
                from Mavelikara, Kerala
                Oct 17, 2017
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                Address: Chennai, Tamil Nadu, 600082
                Website: IRCTC

                I tried to book a train ticket from ahmedabad to chennai through irctc app but the ticket was not booked. But they took money from my account and said that if ticket is not booked the money will be returned. It crossed 7 days and till now the money is not returned. The bank executive says that there is no step initiated from the irctc regarding the money return. Is there any solution for this problem. I tried to call the irctc but the customer care is all time busy tone.
                Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                View replies
                I forgot my irctc password and my mobile no has been changed so i am not able to receive verification code.
                how to recover my password
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                  D
                  deep22chand
                  from Raha, Assam
                  Oct 17, 2017
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                  Address: Patna, Bihar
                  Website: Irctc

                  Plz return my money, an amount of rs 435.0 deducted against irctc txn id [protected] on 14-oct-2017 will be refunded as your ticket could not be booked / service not rendered.
                  This message sent by irctc on 14oct2017, still ny money is not refunded plz resolve my complain,
                  Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                    C
                    Chandrapradip
                    from Ingraj Bazar, West Bengal
                    Oct 17, 2017
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                    Address: Dhanbad, Jharkhand, 828109

                    I had booked a ticket on 07.10.2017. The amount of rs.415 has to be deducted from my account but my ticket wasn't booked. After that its showing that amount of rs.415 has been credited to my account on 13.10.2017 but still i didn't get the amount. Even after 5 days also it is not done.in the website it is showing refunded on 13.07.17 and bank name as visa mastercard (Powered by citi bank). Details as below,

                    Transaction id - [protected]
                    Refund id - [protected]
                    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                      R
                      RaniVijay
                      from Tezpur, Assam
                      Oct 21, 2017
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                      Address: Chennai, Tamil Nadu, 600025

                      Dear Sir,

                      I have cancelled two of my tickets on 02.10.2017 .. No amount refunded even after 15 days ..
                      And i send e-mails to both [protected]@irctc.co.in, [protected]@irctc.co.in.. I havn't receive any response from these two..

                      PNR No:[protected]
                      Train No and Name: 22650 / YERCAUD EXP
                      From Bommidi to Chennai.. Kindly transfer the money to my account. Kindly do some needful.
                      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                        S
                        Shiladitya Goswami
                        from Kolkata, West Bengal
                        Oct 17, 2017
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                        Address: Kolkata, West Bengal

                        I, shiladitya goswami recently booked four rail tickets of ₹100 each.
                        Upon cancellation of those tickets ₹62 were charged (Each) as a cancellation policy.
                        And remaining ₹38 were returned back to me.
                        So what is the point of returning 30%of the amount when irctc is nearly taking more than 60©%. We common people can't afford to give 60% as cancellation charge.
                        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                        View replies
                        I have cancelled my train ticket. It is showing refunded to bank. Under bank it is showing PAYUMPP. How can I get my money back..

                        Transaction Id: [protected]

                        Transaction date: October 3, 2017

                        Refund Id: [protected]

                        Amount: 720

                        Bank: PAYUMPP
                        Reply
                        Sir
                        Mera ticket cancel hone ke bad pessa refund nhi hua h or ek ticket mony pay hone ke bad bhi no booked show kar rha h irctc me call lagta hie nhi h ek bar laga bhi to koi received nhi kiya sir aj hie mera train h me kese ytra kru
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                          K
                          Kiran Atre
                          from Bengaluru, Karnataka
                          Oct 16, 2017
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                          Address: Bangalore, Karnataka, 560032

                          Food quality in train no. 12224 coach b1 on oct 16, 2017 was very pathetic.

                          From mangalore jn to ratnagiri.

                          Lunch : chapaties were very thick. Paneer curry had bad smell. Rice was half cooked.

                          Snacks : cachori was only lump of cooked dough. No masala and salt added.

                          No water in the toilets of above said coach.

                          On top of this staff was asking for the tip.
                          Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                          View replies
                          I had cancelled the ticket on 04.10.2017. And amount of 4855 has to be credited to my account. But after untill now also it is not done.in the website it is showing refunded on 05.10.17 and bank name as payumpp. Details as below, ,
                          1 [protected] 04-Oct-2017 [protected] CANCELLED 4855.0 4220.0 PAYUMPP REFUNDED 05-Oct-2017
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                            C
                            CHOWHAN MOHAMMAD
                            from Vijayawada, Andhra Pradesh
                            Oct 16, 2017
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                            Sir, my bag of colour black and sky blue with a lenovo laptop (G50-70, model:20351, serial:cb12991660, os:windows 8.1 sl, company pin:aiwg011050) with charger, external hard disk (Wd), wrist watch (Fast track), adhar card, identity card of lovely professional university was lost at guntakal junction. Other details of laptop given in image below.
                            Train no 22706 jrc-tpty b11 seat no 20
                            Kindly request you to take action immediately.
                            By mohammad feroz,
                            Phone [protected].
                            Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                            Oct 10, 2017
                            Jitu Jitu choudhary's response                             I am not happy
                            View replies
                            I am not happy and my mail id is rong and my phone numbhar is rong .i
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                              A
                              arunpatwardhan
                              from Mumbai, Maharashtra
                              Oct 16, 2017
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                              Address: 0755
                              Website: Itctc

                              I am arun patwardhan. Today i booked one ticket from bhopal to ltt for 30th january 2018 by 2nd a. C.. The ticket was booked from udyog nagri. Amount for this tkt was debited from my account. But till this time not received any message about ticket.
                              Whether ticket will exhibit on online or message will received to this effect?
                              What problems raises in irctc cite.
                              ... Please rectify my problem at the earliest possible. I think i shall not be compelled to go to the minister.
                              Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                              View replies
                              Dear Sir,

                              My email id do not updated irctc login A/c- Gaya_12792 showing in the error

                              Request to you kindly update the my below given email id- gayadeen.[protected]@gamil.com
                              Reply
                              I paid on irctc using zaakpay. I cancelled that ticket and irctc has refuned that amount on 13th October. But it has not been transferred to my account. The refund amount was 765 rupees. The transaction id was [protected]. I want u to immediately look into it and return my refund as soon as possible.
                              Reply
                              Sir mai md nur alam sk mera user id -pantusk. Mera mobile number [protected] mai apna user id change karke new user id -MD NUR ALAM SK karna chahta hu kyun ke wallet register karne me pan card me jo name hai woh user id ke sat math nahi hone ke karan mera irctc wallet register nahi ho rahah hai sir. Plz. ... Md nur alam sk
                              Reply
                              In19301, started on 8oct, travelled for 5.50 hrs. And AC not set appropriately, nauseous n suffocating. 4 more hrs to go.
                              Similar experience on 4oct in12924 and in complaining the care taker of the coach in a white dress misbehaved, I have vedio of that. Want compensation
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                                S
                                Stj786
                                from Delhi, Delhi
                                Oct 16, 2017
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                                Address: New Delhi, Delhi, 110017
                                Website: www.irctc.co.in

                                On 11 oct i tried to book 2 ticket, i select payment mode and make payment of rs 731.83 but ticket booking was failed and they deducted 731.83 from my account.
                                I again tried to book the ticket because it was urgent same thing was happen again 731.82 they deducted and transaction was failed.
                                Third time again i tried again it was happen they deduct rs 731.82 from my account and transaction was failed.
                                Total amount irctc deducted 2195.47.
                                In irctc website it is showing that they have refunded my total amount on same day i, e 11 oct and 12 oct.
                                But today is 16 oct still i did get my money.

                                Please advise me what should i do.
                                Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                                View replies
                                My pnr no was [protected] & [protected].train depurture date was 23rd sep & 28 th sep through e-ticket.My amount paid by credit card but after almost 20 days over my refund amounyt not shown in my credit card account.Please do the needful as soon as possible.
                                Reply
                                Hello sir
                                I completed my mobile verification, but email verification is pending. I am unable to receive the mails. please send the OTP to my mail([protected]@gmail.com)
                                Reply
                                My train was cancel by IRCTC but on 23 rd september & 28 th september but still my amount not refunded also in irctc account it shows not refunded and bank name shown as ITZ bank.Today is 23 rd october still now not received my money.PLease solved my problem
                                Reply
                                arunita123's reply, Oct 26, 2017
                                Still now not solved my proble i also confirm my mail adress but still now no respond.
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                                  Partha Krishna Das
                                  from Mayapur, West Bengal
                                  Oct 16, 2017
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                                  Address: Nadia, West Bengal, 741313
                                  Website: www.irctc.co.in

                                  I have booked tickets through irctc website. Later i have had to cancel few tickets. As per irctc policy the amount gets refunded to the bank from which the ticket was bought.

                                  The problem is that bank account through which i had booked the tickets is now closed. I had written to customer care but did not get any positive response on how they could solve my problem. I would like to get a solution to this problem. Attached are the refund details.

                                  Regards,
                                  Partha sarathi chakraborty
                                  Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                    S
                                    SabitaS
                                    from Delhi, Delhi
                                    Oct 16, 2017
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                                    Address: 712245
                                    Website: IRCTC online reservation

                                    I reserved two berths for gaya jn to howrah jn of 12314 sealdah rajdhani for 15 nov 2017 by online irctc.
                                    I have paid rs. 2225.9 through ubi bank debit card vide transaction id no [protected] dt 09 oct 2017, which was not communicated (No tickets issued by irctc) and the above amount was debited from my a/c. Rs. 2225.9 was debited from my account (Ubi statement of a/c are attached) and also the message was received from ubi bank after debiting the amount that "your uni ac xx3916 is debited by rs. 2225.9 on[protected]:13:55 at irctc. Clear ac bal rs. Xxxxxx. Failed txn reporting-goo. Gl/4g2ww3. I was requesting irctc rapidly to date, but they have not refunded the said amount to me till date. With thanks and regards
                                    Sabita sarkar
                                    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                                    Oct 23, 2017
                                    Updated by SabitaS                                     TILL I HAVE NOT RECEIVED THE AMOUNT OF RS. 2225.90/- FROM IRCTC.
                                    Dec 13, 2017
                                    Updated by SabitaS                                     Thanks for the reversal of the amount of Rs. 2225.90/-. I have been refunded the said amount. Thank you very much for the same. The amount was refunded at ser No 19 at A/c statement attached with this.
                                    With thanks and regards,
                                    Smt Sabita Sarkar
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                                      Vishvjeet Tripathi
                                      from Basti, Uttar Pradesh
                                      Oct 16, 2017
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                                      Booked tatkal ticket for 17th oct from lucknow to hapur. 2 times balance deducted 832+832= 1664
                                      But ticket not booked & amount debited.

                                      Kindly refund or book the ticket
                                      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                        S.Rajesh SAGAR
                                        from Hyderabad, Telangana
                                        Oct 16, 2017
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                                        I have booked the railway train ticket but transaction failed and amount of rs 1960 has been deducted from my a/c on 08.10.2017 in irctc website shows refunded but the amount 1960.00 on 08.10.2017, still the amount has not credited into my a/c
                                        The transcation has done through the pay u money (Payumpp)
                                        But the pay u money has not refunded my money
                                        The irctc has already refunded

                                        Transaction id [protected]
                                        Transaction date 08.10.2017
                                        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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