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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 9, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 209

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D
Dsk343262
from Patna, Bihar
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irctc ticket cancellation amount not credited back

Pnr no [protected], tr id [protected], cancellation id [protected] ticket cancelled on 13.09.2017 but till date refund amount not credited back. Irctc status says refunded.

Pnr no [protected] tr id [protected] cancellation id [protected] ticket cancelled on 13.09.2017 but till date refund amount not credited back. Irctc status says refunded.

Please look into the matter and help me to get my refund...
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P
pkgedia
from Mumbai, Maharashtra
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irctc - tatkal ticket not booked

Address:Mumbai City, Maharashtra, 400066
Website:www.irctc.co.in/eticketing/trainbetweenstns.jsf

Dear sir / mam,

I am trying to book tatkal tickets from my personal irctc id, but error is coming which says "you are permitted only 2 transactions between 10 am to 12 pm per ip address/user id"

I am shocked the error statement is completely wrong as i have not booked 2 tickets last few days.

This is happening for all the users which i have discussed with. Kindly resolve at the earliest as this...
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K
Khaddu
from Kathor, Gujarat
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not received I ticket

Address:Ghazipur, Uttar Pradesh, 233001

I made i ticket on 23 june 2017 which transaction id is [protected] and pnr is [protected] through my irctc akd1972, however i ticket is not yet received, even after so many calls to irctc call centre and courier service.
No one responding. I have to cancel this ticket by today at any how.
Pl respond or guide early. I will go for other step loss my refund.
Regards
Anil dubey
[protected]...
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A
adityashah123
from Mumbai, Maharashtra
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non recipient of amount - cancellation of railway ticket

Address:Thane, Maharashtra, 401107

I had cancelled my ticket on[protected] and pnr number is [protected]. I had purchased ticket from ticket counter (Mira road ticket window). But i was informed that the amount will be credited in bank but till now it has not been credited.
Kindly check and credit the amount asap. This kind of activity really hampers the relation with customer like me....
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B
bijenkaushik1967
from Delhi, Delhi
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i'm complaining about my wrong email id

Address:Rewari, Haryana

Name - bijender kumar's irctc user id - bks_67 mobile no - [[protected]

Name - bijender kumar irctc user id - bks_67 mobile no - [protected] i have mistaken in my irctc registration by entering the wrong email id. Wrong id i have entered is [protected]@gmail.com. My original correct id is [protected]@gmail.com kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself...
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E
ektabb
from Pune, Maharashtra
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train being delayed

I travel to pune from mumbai on regular basis via indrayani exp (22105) train 6 40 am. But nowadays the train is incapable to reach pune on time..
I am facing alot of problem due to this!
The train at first used to reach pune by
9 am, but it is being late by 1 hr / 1.5 hrs
I genuinely want this prblm of mine to be solved..
So humbly request you to please make a point to improve this delaying problem by...
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P
prakash rao nawkotla
from Visakhapatnam, Andhra Pradesh
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im complaining about the requirements not given by staff for rac in 3rd tier ac

Dear team,
I m traveling along with 3 senior citizens along with me from tirupati to vzm in puri tirupati exp. I got rac, so 2-2 members in 2 seats. The staffs provided only one bedspread packet nd one pillow, with which i had to share 1-1 bedspread in the two berths, after reqy2-3 times i got 1 packet of bedspread. But they are not providing pillows and napkins, though i requested them showing the rac new rules according to which...
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A
ArunLohia
from Kolkata, West Bengal
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regarding refund

Address:Howrah, West Bengal, 711202
Website:IRCTC

For pnr no. [protected] the ticket was booked under tatkal waiting list on 27/09/2017 and the ticket was cancelled on the same day under waiting condition and the refund amount was shown as 6220 and irctc my account shows that the refund was made on 28/09/2017, but i have not received the refund amount yet and customer care of irctc is busy 24*7 over the telephone...
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R
Raghu5025182
from Tinsukia, Assam
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ticket booking

Dear sir / madam
I was booking a ticket on 03 oct 2017 with upi/vpa ([protected]@upi) powered by axis bank in mode of payment.
The balance debited from my sbi account [protected] but ticket not booked nor pnr no. Allotted.
I have made a complaint to irctc but they also not taking any action even they do not reply

Bhim transaction id[protected]
Irctc transaction id [protected]
Plz reply...
+1 photos
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K
ktk007
from Perambalur, Tamil Nadu
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my amount refunded

Address:602105

My payment is not refunded yet plz refunded yet
Please look into the matter.
I have cancelled the ticket on 29/09/2017
Ticket is refunded from irctc but still not refunded to me.
Payumpp is the bank which through i i have make payment kindly provide the focus i'll be thanks full
I have provided my mini statement and my refund date also...
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The catering provided in kerala express has become a business for workers the amount for food is charged 25%more as mentioned in the tickets, water bottles are filled with local water and are said to be mineral water it is a serious issue must be looked upon as india is developing country and railways are an integral part of it. Ibelieve irctc has good mark in minds of customers....
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B
Bhanu prakas
from Dhanbad, Jharkhand
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why tdr cr repudiate?

Address:800024

Sir i have booked 6 e tickets on 1 oct from patna to jasidih in patna asansol spl train. Train time is 3 :10 but train is late four hrs. And we didn't travelled. I have file tdr and got reason null. Bahut dukh ki bat h ki tdr file reject kyon kiya gaya aur reason me null likha gaya. Agar railway ki galti h to money refund kiya jaye. Plz sir mera amount refund kiya jaye. Sir plz...
Pnr [protected]
Cancellation id [protected]br...
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R
Ruhul Amin Pasha
from Noida, Uttar Pradesh
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money deducted but no tickets book

Address:New Delhi, Delhi
Website:Irctc

Sir
To day i bookd the ticket from irctc app.
From nzm to bsp in durg nizamuddin chhattisgarh sampark kranti (12824) for 17/10/2017.. And amount is deducted from my account but there will b no tickets has bheen book.. Following details are sending by irctc.. I had complaint to irctc but still no action is taken by irctc

Sms send by sbi..
Thank you for using your sbi debit card 519xx3593 for a purchase...
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S
Sarang Ahire
from Pune, Maharashtra
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refund money

Address:Dhule, Maharashtra, 424001
Website:irtc

I have received sms from bank of maharashtra bank that the money has been debited to my a/c. I have also checked on line and there is an entry whereby rs.942.77 has been debited to my a/c. However the transactioon could not be processedc and i have not received the tickets. Kinddy help. What is process to get my tickets for 5/10/2017
Please refund my money...
[protected]@gmail.com
[protected]...
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R
Rocksraul12
from Hyderabad, Telangana
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to change correct email id for irctc online account

Name - rahul yadav
Irctc user id - [protected]@gmail.com
Mobile no - [protected]
I wish to change my email id in my irctc account as the mail id entered initially has been closed. Old email id is [protected]@gmail come
I wish to change the i'd to [protected]@gmail.com
I would be greatfull to you if you can change my email id for easy access of my online booked train tickets in future.
Thanks in advance...
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P
Pragati2409
from Delhi, Delhi
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packaged drinking water

Address:New Delhi, Delhi, 110092
Website:www.irctc.co.in

I am a passenger travelling in berth b2 samta express right now 6/10/2017. The catering service is supplying local packaged drinking water in stead of rail neer. I enquired him to give me rail neer but he denied saying they don't have that. The company brand they are selling is gallons (www.gallons.co.in) and is not even sealed properly and only polythene seal and not plastic sealed in cap. I urge railway catering service to please look into...
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J
Jack Edwin
from Bhagalpur, Bihar
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tdr refund not received.

Address:800024

Dear sir/mam,
I would like to inform you that i had filed a tdr on september 23rd, 2017 19.52 pm with transaction id [protected] against train number 22405 with pnr number [protected] because it was late for more than 3 hours and the passenger did travell. Hence, i would request you to kindly look into this matter and have my money refunded as soon as possible.
My booking details is as follows:

Pnr no. [protected]br...
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N
Nita Dhingra
from Madanpur, West Bengal
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poor food served

Address:700075

We traveled in 12260 sdah duranto vide pnr [protected] on 2 oct 2017 from ndls to sdah. Our coach was a 3 seats 37 to 40. Food served to us was of very poor condition. We all fell sick and had to consult doctor and under treatment for stomach infection. Even on the third day of journey, we are not fit to join our work and other social obligations. Pl check/inquire and do the needful. Least should be done is to refund our food charges.
Thanks....
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A
Avi Jit Chanda
from Kolkata, West Bengal
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not get yet the refund money after ticket cancellation

Address:713212

Last 27.09.2017, we are going to bankura to puri by baidyanath dham express, which number was 18450 and pnr number was [protected], [protected]. Train time was 5.25 pm at bankura, last moment we informed by the platfrom counter that our ticket has been cancelled, it not confirmed. We should take general ticket for the journey. After 2 days we have got a msg from irctc, that ticket cancelled and the refund monet will transfer to my bank account...
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R
Rny2010
from Ranchi, Jharkhand
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transaction failed but money deducted.

Address:313001

I was trying to book tickets from udaipur to jaipur. While processing money was deducted from my account but no tickets got booked. It showed the message saying transaction is cancelled.
I tried contacting customer care on phone as well as mail but in vain. There is no response from their side. Please look into the matter and revert.

Transaction id: [protected]
Amount 3015.16...
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