Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

On 11 october, i tried to book my ticket from new delhi to lucknow. Money was deducted from my account and ticket was not booked. Its been more than 72 hours, i didnt get my money back. So kindly look on this issue as soon as possible so that i can get my money back

My transaction id is sdb599397.
My customer id is - hishaan
Email id is - [protected]@gmail.com
Contact number is

Irctc is providing an option while booking tatkal tickets.
"book only if tickets are confirmed".
I have attempted to book tatkal ticket today. I have chosen "book only if tickets are confirmed" by knowing.. Irctc just charges unwanted cancellation charges even if tickets are not confirmed.

By having another apsrtc travel tickets, i attempted irctc tatkal reservation as i thought.. It will be easy and safe for family to travel by train.

Unfortunately, by the time i made payments.. I see a screen with availability as 7 and asking me to press "yes" or "no" for ticket booking even though my preferred berths were not allocated.

I have chosen yes as i am ok with berth allocation by thinking still 7 tickets are available that time.
After i press yes, my tickets were moved to wl.. Which forced me cancel the tickets and pay unnecessary cancellation charges just for trying out tatkal.

These options are really misleading and irctc is looting money from people for nothing.

I have cancelled my train ticket on 05- october - 2017 and the amount has send to payumpp but it suppose to be come to my debited account only know but it doesnt credited my trancaction nos are
[protected] 05-oct-2017 [protected] cancelled 380.0 100.0 payumpp refunded 05-oct-2017
2 [protected] 05-oct-2017 [protected] cancelled 425.0 20.0 payumpp refunded 05-oct-2017
3 [protected] 05-oct-2017 [protected] cancelled 2155.0 685.0 payumpp refunded 05-oct-2017
4 [protected] 05-oct-2017 [protected] cancelled 2225.0 650.0 payumpp refunded 05-oct-2017 pls return the ammount immediately as soon as possible. Thank you.

Sir booking tid [protected]
My pnr number is [protected] from h. Nizamudin to haridwar on 6th nov 17 and pnr is [protected] is from kalyan jn to h. Nizmudin for 5th november 17. As per schedule time of 12493 train from pune to h. Nizamudin.
I have booked a retiring room at h. Nizamudin for 6th nov.17. We are two passengers. But it shows booking of one double bed for one person.
Sir i hereby request you to be please kind make it for two passengers and also we both are senior citizens.
Please help me while amending booking for two passengers.
Bheru mohinani

Sir,
I am satish omre pnr no. [protected]. Status tqwt 3. Date[protected]. But tte said my ticket is invalid. I have a ticket. Tte said stop journey and mantlly hassed... My ticket not cancelled but he said my ticket is not booked what i am doing... I am in train and tte is not corporate with me.. Now i am vary trable. Tte is rodily behaviour with me he is torchare me. Irctc i am disappointed your work...

On last wednesday i. E.11/10/2017 i booked ticket of nauchadi express meerut to allahabad through irctc official app but payment was settled and transaction was not performed.
No response was irctc yet about refund after 11/10/2017. Seats of train are decreasing hence we need our refunded money to book the ticket.
Transaction id:[protected]
Please proceed in this means further.

To whomever it may concern, train no 22482, dee-ju sf from sarai rohilla to jodhpur is never on time. Its departure time is 23.00 hours but it never departs before 02.00 hours. The train is daily late by an average of 3 to 4 hours. It is a great insult to the general public and the railway department as well. The matter must be looked into or else even honble railway minister may have to wait on station like us for 5 hours if he wishes to travel by this so called superfast train.

Name - satnam singh irctc user id - satnaam567 mobile no. - [protected], i have mistaken in my irctc registration by entering the wrong email id. Wrong id i have entered is [protected]@gmail.com, orginal correct id is [protected]@gmail.com, kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself

The failed booking transaction of train ticket from ernakulam to ahmedabadon the date of 13/10/2017 on friday at 1.30 pm rs1, 467
And the amount not refunded and another problem i had cancled the ticket and the ount is not refunded rs 1, 467 plzz refund us through my corporation bank accont

Thanking you
Shaikh ali sab
From :- sagar
Pincode:-577401

I was travelling on 13th oct 2017 from punjab mail from new delhi to mumbai.
On train goods were sold more than printed price. The employee that works in pantry coach were selling mineral water more than mrp price. On aliuminium bucket which they carry on which poster was there that price of mineral water is rs 15/- but they where taking rs 20/-. I have seen mrp price on which rs 15/- were there. But he refuse and started arguing with me. Employee of pantry coach doing such illegal activity on daily basis.

I kindly reguest you to take proper action and stop such thing in indian railway, as people have no other option just buy them.

Hi sir, i created user i'd and password at irctc website and i had received the otp for user i'd verification but i didn't done the verification and after 15 days i tried to verify my user i'd by using same otp (15 days back otp) but when i put otp for verification it will show processing and it won't finish it up and i waited for sometimes one hour also but could not. I tried many times but till now i am not able to verify my user i'd.... I have to book ticket for travel purpose. Can u help me to get it done?...

09416 humsafar special train got delayed by two hours from the source station (Sc) itself. It was suppose to be started at 12am however started at 2am, clearly a carelessness from the officials. Now at each station it is waiting for 30 mins to 1 hour. A big test of the patience of the passengers. Knowingly that the train has already delayed by 6 hours, at least they could give this train a bit of preference over other trains who are running on time so that the cover some part of the lost time. Some people have to catch another train and some have to catch flight, someone is getting late for some urgent work, a big threat to the efficiency and the productivity. I am feeling that indian railways has to work a lot before bringing bullet train into picture.

I would like to ask from you ppl that what is the point of setting up a water point machine for the general public if no employees are there to assist us. I had to bought a rs20 water bottle coz apparantly the employee that was suppose to be there was absent and the machine was not working. I am disappointed to say the least and most shocking part is that it is happening at the station of our capital nation, new delhi station. Also i asked the vendors around here and they told me that the employees only come when a train arrives otherwise they roam here and there. Lastly they said that the timing of water point is from 8am to 8pm and the employees never come before 11 in the morning. Is this the kind of service you want to provide us people.

On 10 th october i have trying cut the railway ticket. My journey date is 24/10/2017. We are the members of four. 1 shyama pada ghosh. Age 56 yrs.2 shirsendu ghosh 17 yrs.3 swapna ghosh. 56 yrs 4 jaya ghosh 63 years. First time when i have the payment code the amount is deducted 501.25 on pos irctc 1117192 at www irctc co in txn#[protected] but ticket does not shown. And second time will be same. Sectime amount also deducted 501.25 on pos irctc 1117198 at www irctc co in txn#[protected] but ticket does not shown. So please give me the deducted amount in my account. My phone number is [protected]

I had done reservation in train no 13005 from moradabad to jalandhar on 13 oct vide pnr no [protected] and the seat was confirmed on12/13 oc. T. On 12 oct i received sms from ad-irsmsa at 2..46 pm on12 oct that the train scheduled to depart hwh at 1910 hrs on 12 oct had been rescheduled to depart at 00.15 hrs on 13 oct ie a delay of more than five hrs.
On 13 oct, on checking the train status on irctc app, it informed that the train was diverted from hwh to burden. Under such uncertain condition, i cancelled the reservation vide id no [protected] in order to make alternate arrangement.
I was allowed only 50% refund whereas cancellation was necessitated because of delayed rescheduling of the train. As such full refund is requested.

Train no 22845. Travel date 15 oct.
Train is full of people having general ticket. Those passengers who have confirmed ticket didn't get seat. That is no police or railways security. I am having confirmed ticket but didn't get seat. Very worst experience in indian railways.
Shame on indian railways. If train capacity is full then why railways providing them ticket or some corrupted tte allowed passengers to board into slipper class after taking some bribe money even that have no ticket. With this condition who those passengers will travel those have confirmed ticket.

I am travelling in tulsi express and i have ordered for lunch simple veg thali. He is charging 100 rupees for it.
Just few month back it was worth 55 rupee according to the rates approved by railways.

My pnr no. Is [protected]

How long such loot will be continued?
Its a monopoly of indian railway. No choice to me rather than accept the offer by railway staff.

I booked a ticket for pooja express from jaipur to jammu in a1 compartment with berth numbers 1 & 3, both of them being lower berths under the name of mr. Rushale raj and mr. Shaizan khan. However, as i boarded the train, which was by the way late by bloddy 13 hours, i was alloted berth no 44 & 46 in a2 compartment. Moreover, the tt was extremely uncooperative and rude. On further painstaking enquiry i got to know that the a1 2nd ac compartment was actually been replaced by a 3rd ac compartment. I sincerely hope that my complaint will be analysed and will be rewarded with due compensation.

This is to report an incident on train number 12030. We are travelling from phagwara to new delhi today (14th october, 2017) in coach c8 seat numbers 32, 33 and 34. The pnr number is [protected]. As we got the dinner served we found a cockroach in the non veg curry. I will attach the pictures for proof. I need an action to be taken against your highly reputed organisation at the earliest for serving such unhealthy food on what is supposedly one of the best category of trains in this country. My name is amit singh and my contact number is [protected].

We have booked 3 tickets 3rd ac from tadepalligudem to bangalore in prashanthi express and journey date was 28th-sep 2016, pnr [protected]. However, only 1 ticket got confirmed and 2 were in rac status, so we tried to cancel before 3 hours time limit, but irctc app didnt allow. So we have filed tdr refund at 1:35 pm which is 3 hrs 25 min before the journey time and the cancellation id was [protected]. But we didnt get the refund and the response from irctc shows that since we have travelled amount cannot be refunded. But we have not travelled and the response is completely false and we feel cheated by irctc. We request for the complete refund of the amount.