Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Although received mail confirmation dt.04.09.2017 stating that, the refund of rs.1365.00 against ticket cancellation will be done shortly, against pnr no.[protected] is not received till date even after informing and getting complaint ticket id #675402 for the same. But as per the transactions details against the refund id [protected] is mentioned, till date the amount is not credited to my bank account

I had booked return ticket from bangalore to chennai through kaveri express pnr no. [protected] train no.16022 booked on 20.07.2017 third ac for 4 rl wl 15 to 1 on 6.8.2017. Ticket fare is 2480.00.

After the chart was prepared and one person wl is cleared for p1rc b2 63. The remaining 3 tickers were not confirmed. Hence journey is also not performed.

After lapse of 66 days the refund is not is not at ll received. Repeated e. Mail are given to [protected]@irctc but simple returned.

The ticket id given by irctc isw #6837001.

Respected sir/madam,

I was trying to book a railway ticket using my debit card, it was failed transaction. But money got deducted from debit card.
Total amount deducted: 1120 rs and transaction failed id : [protected]n, transaction date : 01 oct
I was emailed on [protected]@irctc.co.in and tried to call irctc helpline[protected], but no response.
Please help me.

Regards
Shyamsundar. K
[protected]

I had filled tdr for my e ticket with pnr [protected] as the seat was in rac after chart preparation. Tdr was filed about 90 minutes before the train departure time. But my tdr was rejected.
As per the rules, if ticket in rac after chart prep and tdr is filed before 30 min of time of departure. Ticket amount will be refunded.
Archana
[protected]

Respected sir/madam,

I was booked ticket from sbc to ab using my netbanking from hdfcbank, but i was get message has a transaction failed unsuccessful.
After that i checked my account there was deducted my balance of rs. 220 on 04/oct/2017 still not refunded.
Reference no : irctc_cris ref-01/10/17-[protected]

I am trying to calling irctc's helpline number but there is no response.
What should i do.
Please help me.

Sir,
This is debabrata mahato, an customer of irctc and i also have an account in irctc. On[protected], 5270.90 this much amount was deducted from my debit card. Transaction no which is written on my passbook is[protected].
Sir kindly help me to get my money back.

Debabrata mahato
Ph no-[protected]
[protected]@gmail.com

I have cancelled my train ticket through irctc on 1 st october still my refund amount is not given in my bank account transaction no for cancellation of ticket the cancellation transaction no [protected] and [protected] for your action hence please initiate my refund immediately you may call me on my cell no for for clarification issue [protected]

I have cancelled two tickets booked from irctc but the amount not credited even though its shows refunded in status. Kindly go through it and resolve my problem. I have sent mail three times but still no reply. This happens once more also with me.

S. No. Transaction id transaction date cancellationid /refundid transaction type trans. Amt () refund. Amt () bank refund status refund date
1 [protected] 30-sep-2017 [protected] cancelled 555.0 415.0 corp refunded 04-oct-2017
2 [protected] 23-sep-2017 [protected] cancelled 550.0 490.0 corp refunded 28-sep-2017

Sir still i didn't get my refund amount
But my transaction as been refunded message came in account i didn't get my cash

Transaction details

X

Cancelled transaction details

Transaction id:[protected]


Pnr no [protected]


Train no./name:12602 / chennai mail

Date of journey:02-oct-2017


Date of boarding:02-oct-2017


Class:sleeper class (Sl)

From:thalassery (Tly)


To:chennai central (Mas)


Boarding:thalassery (Tly)

Resv upto:chennai central (Mas)


Quota: tatkal (Tq)


Date of cancellation:03-oct-2017 14:32:17 hrs

Ticket type: e-ticket


Cancellation id:[protected]

Sl no.


Name


Age


Gender


Status


Cancellation date

1


Vaishali


20


Female


Cancelled


03-oct-2017 14:32:17 hrs

2


Anitha


57


Female


Cancelled


03-oct-2017 14:32:17 hrs

Refund details

Refund status:refunded


Refund date:06-oct-2017


Refund amount:https://www.irctc.co.in/eticketing/javax.faces.resource/indian-rupee-symb...⇄

If i book reservation in 3rd ac from jaipur to ghaziabad in haridwar mail () i have to pay 575/- but if i book same in tatkal irctc charge 1080/-.
As per tatkal if i book reservation in 3rd ac need to pay 300/- extra it means tatkal ticket should be 575+300 =875/-
Then why irctc is charging extra money. They have increased the base fare in tatkal reservation.

Example:-

Reservation in 3rd ac from jaipur to ghaziabad in haridwar mail (19031)

Normal ticket -:
Base fare - 507
Reservation charge - 40
Total gst - 28
Total fare - 575/-

Tatkal ticket :-
Base fare - 688
Reservation charge - 40
Tatkal charge - 300
Total gst - 52
Total fare - 1080/-

Irctc cheated 100%

Sir/madam
My pnr no is [protected]. I have cancelled my ticket on 3rd october.in website, it says my money is refunded on 6th october. But, i ddnt receive any money.
And i have been assigned ticket id that is

[irctc #6876501]
'. So please look into this and kindly refund my money into respective indian bank account.
Transaction id whhile booking the ticket is [protected]

I was to travel in satabdi express on 2nd of oct with my family but the train got delayed as its scheduled departure was 2.25 pm but it got delayed and was to depart by 7.15pm. So i cancelled my ticket and also got the message that full amount will be refunded within 3 to 4 days. But today is 10th oct but the amount is not credited in my account. My pnr no is [protected] and transaction id is [protected] for 1 ticket andpnr no is [protected] and transaction id is [protected] for the other ticket. The ticket was booked on 26th sept for the train no 12277 from howrah to balasore

My name is anuradha mohan and i am registered with irctc for online ticketing with user name ' keymohan '.

For the past two weeks i have been trying to book tickets but i get a message stating 'update isd number ' and when i do so i get a message 'number already in use '.

I did not have any problems till the 2 week of september.

Could you kindly assist me with this.

I was traveling on 9th of october from narkatiaganj to jaipur, i booked a ticket in 2ac (3585 premium tatkal), pnr no is [protected]. Washroom was too dirty, av was not working properly and i didn't get towel. If we spent lots of money for traveling then why indian railways can't provide us these small needs. Both washroom was too dirty and when i asked for cleaning to coach attandent, he just said i don't know when it'll be clean.

I have booked a ticket which pnr was [protected]. This has been cancelled by me. It is going to be approx 2 month till i have not received the cancellation amount.in spite of my repeated mail on care irctc and calls they have not refund my amount. Every time the provide us a ticket id 6714467. I have used icici bank credit card pl guide us what to do.
Whether should i go to consumer court.

Quality and taste of curd, soup and paneer were so bad. We are regularly travelling by this train and our experience are so bad with this train.

Quality of service of the train staff is good.
They are serving in very well manners.

Quality of foods have to improve by railways.
We could not eat as such quality of foods.
I am traveling today also 09.10.2017.

Mera money avi taak account ma refund nahi hua ha please help me ye mera ticket ka details
Transaction id: [protected] pnr no [protected] train no./name: 12703 / falaknuma exp
Date of journey: 01-oct-2017 date of boarding: 01-oct-2017 class: sleeper class (Sl)
From: howrah jn (Hwh) to: nalgonda (Nlda) boarding: howrah jn (Hwh)
Resv upto: nalgonda (Nlda) quota: tatkal (Tq) ticket type: e-ticket
Insurance (No of psgn) : 0 insurance company : travel insurance premium : 0.0
Policy issue date : travel insurance opt : not applicable

Click insurance company name to submit nomination details. Link will be highlighted once policy will be issued by respective insurance company.
Passenger details
Sl no. Name age gender berth preference food choice concession status policy number
1 md naushad 22 male no choice cancelled
Payment details
Payment option:credit & debit cards / net banking / wallet (Powered by paytm)
Ticket charge:775.0 service charge (Inclusive of gst):0.0

To irctc
Transaction id.[protected]. Bdts - kld.
Boarding 30 sep 2017
Transaction date.29 sep 2017
Amt 2595
Payment failed. It is 7 days now. I didnt got refund. Booking was failed so i should get refund. As it was 3 days holiday because of sat vijaya dashmi den sunday den 2 oct gandhi jayanti. So banks are closed. But 5 working days are der from tuesday to monday. Refund is not made.

Hey.
I have booked 2 ticket.
1. Transaction id:[protected] pnr no [protected]
Date of journey:25-oct-2017 date of boarding:25-oct-2017
Date of cancellation:28-sep-2017
Cancellation id:[protected]

2.
Transaction id:[protected] pnr no [protected]
Date of journey:19-oct-2017 date of boarding:19-oct-2017
Date of cancellation:27-sep-2017
Cancellation id:[protected]

Still haven't got the refund. Pehle yeh batao jab humne apne bank se paymnet kiya toh paytmag kaha se agaya. Beech mein medium hai jo aya. Aya toh aya lkin refund amount #paytmag bank mein kyu gaya. Payment apne bank se aur refund pytmag mein.. Yeh kaise rule hain t n co..

I booked a ticket on irctc.co.in my transaction id is [protected], amount deducted from my account but website says booking failed. I contact to irctc number they says to sent an email to them then i sent an email with supporting documents bank statement and booking status. Till now the amount i. E rs. 1245.90 not credited my account. Please refund the amount to my account. Bank statement are attach.