Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Sir still i didn't get my refund amount
But my transaction as been refunded message came in account i didn't get my cash

Transaction details

X

Cancelled transaction details

Transaction id:[protected]


Pnr no [protected]


Train no./name:12602 / chennai mail

Date of journey:02-oct-2017


Date of boarding:02-oct-2017


Class:sleeper class (Sl)

From:thalassery (Tly)


To:chennai central (Mas)


Boarding:thalassery (Tly)

Resv upto:chennai central (Mas)


Quota: tatkal (Tq)


Date of cancellation:03-oct-2017 14:32:17 hrs

Ticket type: e-ticket


Cancellation id:[protected]

Sl no.


Name


Age


Gender


Status


Cancellation date

1


Vaishali


20


Female


Cancelled


03-oct-2017 14:32:17 hrs

2


Anitha


57


Female


Cancelled


03-oct-2017 14:32:17 hrs

Refund details

Refund status:refunded


Refund date:06-oct-2017


Refund amount:https://www.irctc.co.in/eticketing/javax.faces.resource/indian-rupee-symb...⇄

If i book reservation in 3rd ac from jaipur to ghaziabad in haridwar mail () i have to pay 575/- but if i book same in tatkal irctc charge 1080/-.
As per tatkal if i book reservation in 3rd ac need to pay 300/- extra it means tatkal ticket should be 575+300 =875/-
Then why irctc is charging extra money. They have increased the base fare in tatkal reservation.

Example:-

Reservation in 3rd ac from jaipur to ghaziabad in haridwar mail (19031)

Normal ticket -:
Base fare - 507
Reservation charge - 40
Total gst - 28
Total fare - 575/-

Tatkal ticket :-
Base fare - 688
Reservation charge - 40
Tatkal charge - 300
Total gst - 52
Total fare - 1080/-

Irctc cheated 100%

Sir/madam
My pnr no is [protected]. I have cancelled my ticket on 3rd october.in website, it says my money is refunded on 6th october. But, i ddnt receive any money.
And i have been assigned ticket id that is

[irctc #6876501]
'. So please look into this and kindly refund my money into respective indian bank account.
Transaction id whhile booking the ticket is [protected]

I was to travel in satabdi express on 2nd of oct with my family but the train got delayed as its scheduled departure was 2.25 pm but it got delayed and was to depart by 7.15pm. So i cancelled my ticket and also got the message that full amount will be refunded within 3 to 4 days. But today is 10th oct but the amount is not credited in my account. My pnr no is [protected] and transaction id is [protected] for 1 ticket andpnr no is [protected] and transaction id is [protected] for the other ticket. The ticket was booked on 26th sept for the train no 12277 from howrah to balasore

My name is anuradha mohan and i am registered with irctc for online ticketing with user name ' keymohan '.

For the past two weeks i have been trying to book tickets but i get a message stating 'update isd number ' and when i do so i get a message 'number already in use '.

I did not have any problems till the 2 week of september.

Could you kindly assist me with this.

I was traveling on 9th of october from narkatiaganj to jaipur, i booked a ticket in 2ac (3585 premium tatkal), pnr no is [protected]. Washroom was too dirty, av was not working properly and i didn't get towel. If we spent lots of money for traveling then why indian railways can't provide us these small needs. Both washroom was too dirty and when i asked for cleaning to coach attandent, he just said i don't know when it'll be clean.

I have booked a ticket which pnr was [protected]. This has been cancelled by me. It is going to be approx 2 month till i have not received the cancellation amount.in spite of my repeated mail on care irctc and calls they have not refund my amount. Every time the provide us a ticket id 6714467. I have used icici bank credit card pl guide us what to do.
Whether should i go to consumer court.

Quality and taste of curd, soup and paneer were so bad. We are regularly travelling by this train and our experience are so bad with this train.

Quality of service of the train staff is good.
They are serving in very well manners.

Quality of foods have to improve by railways.
We could not eat as such quality of foods.
I am traveling today also 09.10.2017.

Mera money avi taak account ma refund nahi hua ha please help me ye mera ticket ka details
Transaction id: [protected] pnr no [protected] train no./name: 12703 / falaknuma exp
Date of journey: 01-oct-2017 date of boarding: 01-oct-2017 class: sleeper class (Sl)
From: howrah jn (Hwh) to: nalgonda (Nlda) boarding: howrah jn (Hwh)
Resv upto: nalgonda (Nlda) quota: tatkal (Tq) ticket type: e-ticket
Insurance (No of psgn) : 0 insurance company : travel insurance premium : 0.0
Policy issue date : travel insurance opt : not applicable

Click insurance company name to submit nomination details. Link will be highlighted once policy will be issued by respective insurance company.
Passenger details
Sl no. Name age gender berth preference food choice concession status policy number
1 md naushad 22 male no choice cancelled
Payment details
Payment option:credit & debit cards / net banking / wallet (Powered by paytm)
Ticket charge:775.0 service charge (Inclusive of gst):0.0

To irctc
Transaction id.[protected]. Bdts - kld.
Boarding 30 sep 2017
Transaction date.29 sep 2017
Amt 2595
Payment failed. It is 7 days now. I didnt got refund. Booking was failed so i should get refund. As it was 3 days holiday because of sat vijaya dashmi den sunday den 2 oct gandhi jayanti. So banks are closed. But 5 working days are der from tuesday to monday. Refund is not made.

Hey.
I have booked 2 ticket.
1. Transaction id:[protected] pnr no [protected]
Date of journey:25-oct-2017 date of boarding:25-oct-2017
Date of cancellation:28-sep-2017
Cancellation id:[protected]

2.
Transaction id:[protected] pnr no [protected]
Date of journey:19-oct-2017 date of boarding:19-oct-2017
Date of cancellation:27-sep-2017
Cancellation id:[protected]

Still haven't got the refund. Pehle yeh batao jab humne apne bank se paymnet kiya toh paytmag kaha se agaya. Beech mein medium hai jo aya. Aya toh aya lkin refund amount #paytmag bank mein kyu gaya. Payment apne bank se aur refund pytmag mein.. Yeh kaise rule hain t n co..

I booked a ticket on irctc.co.in my transaction id is [protected], amount deducted from my account but website says booking failed. I contact to irctc number they says to sent an email to them then i sent an email with supporting documents bank statement and booking status. Till now the amount i. E rs. 1245.90 not credited my account. Please refund the amount to my account. Bank statement are attach.

I booked a train named tirunelveli exp (11021) from alnavar (Lwr) to davangere (Dvg) for two person with pnr no. [protected] to travel on 31 august 2017. The train was 8 hours late, so i filed a tdr for cancellation and refund as we didnt travelled on that day, but the tdr status is showing cr repudiate. I filed the tdr with the reason 'train late more than 3 hours and the person not tavelled"' on dated.31/08/2017 at 15:58 hrs. Please resolve the issue at an earliest.

I have visited the ac waiting hall october 8 2017. To use the toilet i have paid 15 rupees. But, the toilet seat is filled with brownish thing all over.

When i shared this information with the incharge. He answered in a rude note. He didn't share his name when i asked him. He is short, black and wears glass.

Real face of clean india! Swachh bharat!

Government says "swachh bharat" but they ask money for using toilet.

I booked a train ticket using irctc website on 23/08/2017. The amount has been deducted from my account but i did not receive the ticket. When i checked the failed transactions it says "payment not received from bank".in my bank account, it says the money transfer was successful. Will i get the money back?
Payment no. Irctc 1117198
Txn no. 445437

Dear sir/madam
I have cancelled the ticket booked
For date 04 oct 2017 on date 02 oct 2017. According to irctc policy the refund should be credited in our account within 3-4 working days
But the ammount not credited.

Refference

Pnr no.-[protected]
Irctc transaction id-[protected]
From szr to jld
Ticket booked on 23 july 2017
Train no. 15909

Pnr no. [protected]
Irctc transaction id - [protected]
Train no. 15910
From gkp to dmv
Date of journey-22 oct 2017
Ticket cancelled but not refunded

Plz solve the problem

Hi,

Please refer the below message from irctc while booking the tickets, the tickets were not booked but amount was debited from my account :

(An amount of rs 1170.0 deducted against irctc txn id [protected] on 27-sep-2017 will be refunded as your ticket could not be booked / service not rendered.)

As on date no update on the refund, please guide next course of action

I have booked ticket on dated[protected] from kota to raiwala sl but amount rs1870.97 through on pos[protected] at one 97 txn#[protected] was debited from my sbi a. C. But ticket was not generated. Irctc show booking transaction id [protected] and booking status payment requested. But payment detected from my ac. So you are requesting to refund 1870.97as early as possible.
Sbsingh
[protected]

Sir, i booked a ticket on 9th september, 2017 from koj to bbs on 2s class and my boarding point was mldt.
Train number 12516, journey date 4th october 2017 and the pnr number was [protected].
My transaction id was [protected] and i booked ticket from irctc website. My ticket was confirmed and the coach number was d1 and seat number 107, 108. But unfortunately when i entered into the coach, there was not any seat of number 107, 108 was available!!! Although my name with seat number was in the chart. I travelled the whole journey in the general coach and also my refund is not granted yet!

So, sir kindly take a serious action against this issue and help me by granting my refund as soon as possible.

I had booked my ticket from my irctc account from akola to mumbai on 5th october of 3 tier ac from general quota and as it was in waiting list so i cancelled it on 6th october... But my money is not refunded after cancellation...
Account details..
Username =irctckosat...
Bank account details =card no. [protected]
Bank of badoda... Paid from paytm...