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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 2, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

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+91 11 2331 1263
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New Delhi
New Delhi District
Delhi
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 21

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Hello Sir,

I have filed TDR because train is running late by more than 3 hours and my father was not travelled.
But yet the amount was not refunded.

PNR no - [protected]
Date of journey - 13.08.2022
Train no - 12808
Station from - Nizamuddin
Station to - Bagbahara
Class - 3AC

Registration no[protected]

Do the needful sir,
br...
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J
Jones arthi
Oct 8, 2022
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Money got deducted but ticket not booked

I was booking general train ticket today from my side first payment from paytm upi is confirmed and my second payment from phone pe upi is confirmed but ticket is not booked and I try 2 times but money deducted but ticket not booked I want refund of my money First payment: 841.8 Second payment : 841.8
Bank side Transaction ID :[protected] First Payment
[protected] Second Payment...
+4 photos
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A
AbbuK
Oct 7, 2022
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No refund for TDR filed

My wife and father in law were supposed to travel from SUR to SC for LTT VSKP EXP but this train were LATE almost 5+ hours hence I filed TDR still no refund happened
Train Number: 18520
Train name: LTT VSKP EXP
Journey date: TUE 26 JUL 2022
PNR Number: [protected]
Transaction id: [protected]
TDR status: CR Registered
TDR Reason: Train Late More Than Three Hours and Passenger Not Travelledbr...
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O
Obstinatemensch
Oct 5, 2022
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Accidental cancellation of ticket

I had 2 AC 3 tickets which i had booked 3 weeks back from tvm to pallakad for travel today on the 5th october but somehow while i checked the cancellation charge on my phone it got cancelled, pls help me because i have to get my college by today itself Deatils: PNR : [protected], Train no: 12625(Kerala express)
Pls help me because i have to make the journey......
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M
Mandeepg123
from Sonipat, Haryana
Oct 4, 2022
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Payment issue

I was booking retiring room for pnr [protected] at bhopal jn. I made the payment with gpay and the amount got deducted from my account but it was showing "settlement requested". Please resolve this issue as soon as possible....
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R
romiii
from Delhi, Delhi
Oct 3, 2022
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Refund not yet credited

Refund not yet credited into my account kindly resolve the problem as soon as possible...
+1 photos
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S
Sowselva
from Tiruvallur, Tamil Nadu
Oct 2, 2022
Oct 2, 2022
This thread was updated on Oct 2, 2022
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Irctc

No refund inb/[protected]/zaak e payment Service PVT LTD RS.284...
+1 photos
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Manish7479775481
Oct 1, 2022
Oct 1, 2022
This thread was updated on Oct 1, 2022
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Why is my user id locked

My user id is locked we are not able to book tickets...
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A
amar_malda
Oct 1, 2022
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Refund of cancelled IRCTC ticket

I received too less refund amount towards Cancelled Waiting List Tickets. I contacted care, IRCTC but no positive response received.

Details of TICKETS: Journey Date: 29.09.22
Refund ID BOOKED Amt Refund Booked on Cancelled on
[protected] Rs.2675.40 Rs.1965 27.09.22 27.09.22

Please help.
Amar Kumar Goswami...
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M
MindCube
from Powai, Maharashtra
Oct 1, 2022
Oct 17, 2022
This thread was updated on Oct 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited from bank account but not credited in UTS R Wallet

Sir/Madam,
I was recharging my R Wallet with Rs.200 on 12:07 on this day through BHIM UPI. The money was debited from my bank account and the UPI app says the transaction has been made. But the money was not credited in my R Wallet. I request you to resolve my query as soon as possible since I am a regular college goer. Thank you....
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Maheswari Sankarapandian
from Chennai, Tamil Nadu
Sep 28, 2022
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Ewallet Transaction failed

My money was debited from my bank account twice and the same is not credited in IRCTC EWALLET account...
+3 photos
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R
Rohit955
Sep 24, 2022
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TDR Repudiated

I have not travelled because train was running late more than 3hrs. Cancelled and filed TDR before 3hrs but tdr got repudiated. Please check on this. PFA details....
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S
Suresh Chandra Dubey
Sep 22, 2022
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AC retiring room AC manually switch off by operational staff

Address:Muzaffarpur Railway station platform no 1 first floor

Today Booked AC retiring room bed at Muzaffarpur Railway Station plateform no 1, first floor at 4:00 hrs to 8 hrs..

But retiring room operetional staff AC switch off during the staying...

Booking payment receipt attached for your reference..

Kindly help

Suresh
[protected]...
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U
umadada
Sep 15, 2022
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Price changed more in train

Address:5 Rajvi apartment , Bhaikakanagar Thaltej

I traveled by DLPC TR. No 19412
From Chandigarh to sabarmati bg
I had taken dinner from IRCTC person Veg dinner, he charged Rs 130/- No bill given, but while checking on website of IRCTC Price is Rs 80/- !! Tea in disposable cup is also charged double Rs 10/- while it’s Rs 5/- in your price list
Please take necessary action to regulate by providing official Bill of items, who is taking this extra money ? Is there...
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S
Satyan107
from Jajpur, Odisha
Sep 15, 2022
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Worst quality food by rail ahar in railway platform

Address:Bhubaneswar railway station, platform number 2, Stall number 13

Actually in Bhubaneswar railway station I buy some snacks. It's includes some biscuits, cold drinks and veg Pettis. Trust me, that veg Pettis was really like black from inside. Black the sense, it was totally outdated, may be around 1 month old food. The shopman stores those Pettis in his show case from a long time. That Pettis was like blacky sewage like from inside and having a very bad smell. You know, outside of Pettis, you can't recognize...
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Kishor Shete
Sep 13, 2022
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Pillow and bed sheet are dirty having fungus on it

Address:402,Ruby Residency Sahyog Sciety Panchwati

Bed sheet and pillow are dirty having fungal growth and bad smell...
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S
Shaikh Sharique
Sep 13, 2022
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UTS

This is again happening recharge is not reflected in the r wallet, money is deducted from my account..
What is this??...
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B H
from Delhi, Delhi
Sep 13, 2022
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Tatkal ticket payment

I was booking tatkal ticket yesterday from my side payment is confirmed but tatkal ticket is not booked and i want refund of my money....
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C
Cp aqua.
from Vizianagaram, Andhra Pradesh
Sep 12, 2022
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Failure transaction amount not received.

Last month 30th i booked one railway ticket through IRCTC app, that time ticket transaction failure is comming, but still not receiving that amount. Pls check sir&madam....
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keshav__parihar
from Indore, Madhya Pradesh
Sep 11, 2022
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Regarding Repudiation of my TDR file

Address:V+P Gopalpur, Nasrullaganj, Distt Sehore

I booked a ticket in Train No. 22947 ST BGP SFAST on 20 July 2022 for 5 Passenger. My ticket was in waiting while booking, When chart only 2 out of 5 ticket get confirmed so i decided to file TDR as soon as i came to know this under category PARTY/FAMILY TICKET PARTIALLY CONFIRMED AND ALL PASSENGERS DID NOT TRAVEL. I filed TDR within Time limit given by IRCTC.
It shows that it will take 60 days to get refund so I waited . But now I...
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