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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Updated: Feb 26, 2026
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 25

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K
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Hello Sir,

I have filed TDR because train is running late by more than 3 hours and my father was not travelled.
But yet the amount was not refunded.

PNR no - [protected]
Date of journey - 13.08.2022
Train no - 12808
Station from - Nizamuddin
Station to - Bagbahara
Class - 3AC

Registration no[protected]

Do the needful sir,

Regards,
Krishna Soni
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Jones arthi
    Oct 8, 2022
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    I was booking general train ticket today from my side first payment from paytm upi is confirmed and my second payment from phone pe upi is confirmed but ticket is not booked and I try 2 times but money deducted but ticket not booked I want refund of my money First payment: 841.8 Second payment : 841.8
    Bank side Transaction ID :[protected] First Payment
    [protected] Second Payment
    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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      AbbuK
      Oct 7, 2022
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      My wife and father in law were supposed to travel from SUR to SC for LTT VSKP EXP but this train were LATE almost 5+ hours hence I filed TDR still no refund happened
      Train Number: 18520
      Train name: LTT VSKP EXP
      Journey date: TUE 26 JUL 2022
      PNR Number: [protected]
      Transaction id: [protected]
      TDR status: CR Registered
      TDR Reason: Train Late More Than Three Hours and Passenger Not Travelled
      TDR Filed date: 26 Jul 22
      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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        Obstinatemensch
        Oct 5, 2022
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        I had 2 AC 3 tickets which i had booked 3 weeks back from tvm to pallakad for travel today on the 5th october but somehow while i checked the cancellation charge on my phone it got cancelled, pls help me because i have to get my college by today itself Deatils: PNR : [protected], Train no: 12625(Kerala express)
        Pls help me because i have to make the journey...
        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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          M
          Mandeepg123
          from Sonipat, Haryana
          Oct 4, 2022
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          I was booking retiring room for pnr [protected] at bhopal jn. I made the payment with gpay and the amount got deducted from my account but it was showing "settlement requested". Please resolve this issue as soon as possible.
          Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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            R
            romiii
            from Delhi, Delhi
            Oct 3, 2022
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            Refund not yet credited into my account kindly resolve the problem as soon as possible
            Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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              S
              Sowselva
              from Tiruvallur, Tamil Nadu
              Oct 2, 2022
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              No refund inb/[protected]/zaak e payment Service PVT LTD RS.284
              Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
              Oct 02, 2022
              Updated by Sowselva
              No refund 21/9/2022

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                Manish7479775481
                Oct 1, 2022
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                My user id is locked we are not able to book tickets
                Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                IRCTC has the worst service in the world, should be ashamed of IRCTC
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                  amar_malda
                  Oct 1, 2022
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                  I received too less refund amount towards Cancelled Waiting List Tickets. I contacted care, IRCTC but no positive response received.

                  Details of TICKETS: Journey Date: 29.09.22
                  Refund ID BOOKED Amt Refund Booked on Cancelled on
                  [protected] Rs.2675.40 Rs.1965 27.09.22 27.09.22

                  Please help.
                  Amar Kumar Goswami
                  Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                    M
                    MindCube
                    Oct 1, 2022
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                    Resolved

                    Sir/Madam,
                    I was recharging my R Wallet with Rs.200 on 12:07 on this day through BHIM UPI. The money was debited from my bank account and the UPI app says the transaction has been made. But the money was not credited in my R Wallet. I request you to resolve my query as soon as possible since I am a regular college goer. Thank you.
                    Oct 7, 2022
                    Complaint marked as Resolved 
                    Money got added to R Wallet successfully.
                    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                    Hi,
                    Booked a ticket today from Panvel to Kota under train no.12283 and the money got deducted but the ticket was not confirmed. I have again booked a ticket for which I got the confirmed ticket but for previous one did not got the refund as ticket was not booked
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                      Maheswari Sankarapandian
                      from Chennai, Tamil Nadu
                      Sep 28, 2022
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                      My money was debited from my bank account twice and the same is not credited in IRCTC EWALLET account
                      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                        Rohit955
                        Sep 24, 2022
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                        I have not travelled because train was running late more than 3hrs. Cancelled and filed TDR before 3hrs but tdr got repudiated. Please check on this. PFA details.
                        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                          Suresh Chandra Dubey
                          Sep 22, 2022
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                          Address: Muzaffarpur Railway station platform no 1 first floor

                          Today Booked AC retiring room bed at Muzaffarpur Railway Station plateform no 1, first floor at 4:00 hrs to 8 hrs..

                          But retiring room operetional staff AC switch off during the staying...

                          Booking payment receipt attached for your reference..

                          Kindly help

                          Suresh
                          [protected]
                          Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                            umadada
                            Sep 15, 2022
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                            Address: 5 Rajvi apartment , Bhaikakanagar Thaltej

                            I traveled by DLPC TR. No 19412
                            From Chandigarh to sabarmati bg
                            I had taken dinner from IRCTC person Veg dinner, he charged Rs 130/- No bill given, but while checking on website of IRCTC Price is Rs 80/- !! Tea in disposable cup is also charged double Rs 10/- while it’s Rs 5/- in your price list
                            Please take necessary action to regulate by providing official Bill of items, who is taking this extra money ? Is there any checking system? Passengers are being LOOTED
                            My PNR [protected]
                            Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                              Satyan107
                              from Jajpur, Odisha
                              Sep 15, 2022
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                              Address: Bhubaneswar railway station, platform number 2, Stall number 13

                              Actually in Bhubaneswar railway station I buy some snacks. It's includes some biscuits, cold drinks and veg Pettis. Trust me, that veg Pettis was really like black from inside. Black the sense, it was totally outdated, may be around 1 month old food. The shopman stores those Pettis in his show case from a long time. That Pettis was like blacky sewage like from inside and having a very bad smell. You know, outside of Pettis, you can't recognize that what is inside it. And also cold drinks doesn't have any MFD . What does it means? Be aware from rail ahar neither you may got a nice sickness an disease. 30 ruppes doesn't mean a lot if I say, but I requested you to at least have a up-to-date vision on rail ahar by food security service. Indian citizens knows about the food service and cost by rail ahar very well. But please think about any foreigner. If Indian Railways really wants to get some bad and hateful speak for rail ahar then let it keep like this. And yes take some actions against at least on the quality of the food, check the food quality and manufacturing date. It will be better to stop these services than killed by outdated food.
                              Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                Kishor Shete
                                Sep 13, 2022
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                                Address: 402,Ruby Residency Sahyog Sciety Panchwati

                                Bed sheet and pillow are dirty having fungal growth and bad smell
                                Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                  Shaikh Sharique
                                  Sep 13, 2022
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                                  This is again happening recharge is not reflected in the r wallet, money is deducted from my account..
                                  What is this??
                                  Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                    B
                                    B H
                                    from Delhi, Delhi
                                    Sep 13, 2022
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                                    I was booking tatkal ticket yesterday from my side payment is confirmed but tatkal ticket is not booked and i want refund of my money.
                                    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                      Cp aqua.
                                      from Vizianagaram, Andhra Pradesh
                                      Sep 12, 2022
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                                      Last month 30th i booked one railway ticket through IRCTC app, that time ticket transaction failure is comming, but still not receiving that amount. Pls check sir&madam.
                                      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                        keshav__parihar
                                        from Indore, Madhya Pradesh
                                        Sep 11, 2022
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                                        Address: V+P Gopalpur, Nasrullaganj, Distt Sehore

                                        I booked a ticket in Train No. 22947 ST BGP SFAST on 20 July 2022 for 5 Passenger. My ticket was in waiting while booking, When chart only 2 out of 5 ticket get confirmed so i decided to file TDR as soon as i came to know this under category PARTY/FAMILY TICKET PARTIALLY CONFIRMED AND ALL PASSENGERS DID NOT TRAVEL. I filed TDR within Time limit given by IRCTC.
                                        It shows that it will take 60 days to get refund so I waited . But now I came to know that my TDR file get rejected and it shows that NO EDR HAS BEEN FED AGAINST THE PARTICULAR PNR AS PARTY HAS TRAVELLED, even I do not travel.
                                        I belongs to middle class family and this 2300 is a big amount for me . Please look into matter and refund the amount which i deserve .
                                        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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