Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I filed a TDR on 30 July 2022 against my PNR [protected] because the train was more than 3 hours late and I didn't travel. But my TDR request is rejected showing that I travelled.
I have proof that I didn't travel on that train as I have taken a different train for the same route on the same date. The PNR of the ticket through which I travelled is [protected]. I'm attaching my ticket through which I travelled.

So it's my humble request to reopen my complaint and issue my refund as soon as possible.
Regards
Yuvraj Singh
contact No. [protected]

Please action against the agent he is doing illegal HO quota reservation and taking lot of money from passengers.
Agent is also not returning my money please help.

I were booked ticket by agent PNR [protected] and new PNR [protected]

PNR-[protected] - this was cancelled due to waiting ticket

PNR [protected] - this was cancelled due to train cancellation.

Both PNR were cancelled and I didn't get money back. Agent is not providing money and he is saying sent email to irctc but now after 3months he didn't fill TDR. Neither providing TDR registration and nor returning money and always pretending new things please help.

Only Rs 4000 received and rest money, agent is not returning to me. He took Rs 16500 from me and only returned Rs 4000. Kindly take action against agent and please help me get return my money.

He is taking money more than a tickets usual fare, He is confirming by HO quota and as a agent how he is doing confirmation by HO quota. How IRCTC providing such facilities to agent. Please take action again him as soon as possible and help me get return my money.

H6RV+H25, Nizamuddin, Nizammudin West Slum, Nizamuddin West, New Delhi, Delhi 110013 Mob: [protected]

Regards,
Zamir
[protected]

Money worth 730 got deducted while booking season ticket from uts app but ticket not booked successfully. Please refund asap.

UPI-IRCTC Web [protected]@paytm-PYTM[protected]-Oid[protected]
29 Aug[protected], 602.85
Date of Incident- 29th Aug
Client Number- [protected]
Request for refund
Tatkal Ticket not Confirmed- But Amount Deducted

Dear sir,
My e-wallet is disabled and expired.
As I couldn't renew my irctc e-wallet I raised complaints to irctc customer support multiple times but they didn't provide proper solution yet. Request you to do the needful asap.

User-id - fayaz484
Registered mobile - [protected]
Registered email- [protected]@gmail.com

Traveling today 27.08.2022 in Seemanchal Express train no. 12488 - ordered veg thali to ur vendor in the train --- the food is of very poor quality with mosquito fried in the food, Paratha not cooked properly, on complaining to ur vendor he is not showing his identity card, not proving bill etc plz response immediately i m in the train only B2-50
Gaurav Prakash - [protected]

Photo of food is shared herewith

The site is not opening/loading.

All other applications are opening.

We are in Thiruvarur district, Many devoties are willing to go to Melmaruvathur, But from few months before train Stopping in Melmaruvathur is Avoided for Kamban express (16176) because of that, Many devoties and Colleges students who studying in Melmaruvathur are Suffered and disappointed, We also need stopping in Melmaruvathur for Mannai Express (16180),

I have booked 4 tickets at yesterday amd my account got debited with ₹15536 and at that moment itself it showed service error and I have not received the tickets yet.
Kindly do the needful

Hi,
This is shadman. I registered on IRCTC. i got Email verified. but My contact number Verification code not received. also, 163 BDT also charged from my Card. Please necessary steps for this. I am from Dhaka, Bangladesh

I booked tickets from Barkakana to Howrah on 21/08/2022 on current reservation, but when I checked train running status I found Its running late by more than 8-9 hours. So I tried to cancel the tickets but it was not allowing to cancel the ticket as it was current reservation booking and there was no option for filing TDR.
I didn't travelled as Train was running 9 hours late so I want full refund.
PNR : [protected]

Ayanan and sudha narayanan
phone [protected]
sir,
sub; refund of 96000/- tkt id 13272985
due to auto cancellation of group PNR by airline technical and operational constraints leh ladakh flight package ex chennai on 11.8.22 is being cancelled . i requested for FULL REFUND FOR THE amount paid
ease give back office phone number to enquire about it or do the refund process immediately
booking and txn id is [protected] /[protected]
i am unable to log in
name ; SUDHA NARAYANAN

BANK NAME ; state bank of india
account no. [protected]
name of the branch rountana
ifsc code; SBIN0060395
yours faitfhfully
sudha narayanan

I have booked a confirmed tatkal ticket for date 10th August, PNR :- [protected], train no :- 11014.
boarding at KSR Bengaluru (SBC) scheduled arrival at 15:45. As checked train was late by more than 3 hours, So i filed a TDR under reason 'Train late more than three hours and Passenger not travelled' before scheduled departure as per the rules. But now as checked, Railways have rejected to refund it with reason 'TICKET NOT SURRENDERED UPTO 4 HRS. BEFORE THE SCHEDULED DEPARTURE OF THE TRAIN'. I have attached a photo which includes the time of filing TDR and other details Please help to resolve the case.

Dear Sir,

i have travelled in Ranikhet express (train no 15014)from delhi junction(DLI) to ramdevra on[protected] on PNR number [protected] on FIrst class AC Booking, but before reaching destination (ramdevra) my train got cancelled at jodhpur (182 kilometer )due to some maintenance reason from indian railway,
also i got the cancellation receipt certified by railway officials in jodhpur,
and i had to continue my ongoing journey by booking private
transportation causing huge delay and expenses, but when i failed TDR, IRCTC is refusing my refund and rejecting TDR, i request intervention of your respected office in this matter and help an honest indian citizen

On 4 August I ordered mashroom masala rupees 291. My order no is 283592. I ordered 500gm mashroom masala but instead of this I get 200 gm. Immediately I call to the irctc e Catering service no. and raise a complaint against it and also took photos and videos of the product.
I also send the photos and videos to the irctc e Catering service WhatsApp no.
After one day I received a call from irctc they told me that seller agrees that he make a mistake and he will give me partial refund of the product.
But after many days I didn't receive any refund.
And when I call to irctc e Catering no. they said me the same line that you will get a call from our end tomorrow. I called many times and they replied me same line that you will get a call tomorrow.
Please find the attachment
The irctc e Catering service no is [protected].

On 4 August I ordered mashroom masala rupees 291. My order no is 283592. I ordered 500gm mashroom masala but instead of this I get 200 gm. Immediately I call to the irctc e Catering service no. and raise a complaint against it and also took photos and videos of the product.
I also send the photos and videos to the irctc e Catering service WhatsApp no.
After one day I received a call from irctc they told me that seller agrees that he make a mistake and he will give me partial refund of the product.
But after many days I didn't receive any refund.
Please find the attachment.
And when I call to irctc e Catering no. they said me the same line that you will get a call from our end tomorrow. I called many times and they replied me same line that you will get a call tomorrow.
The irctc e Catering service no is [protected].

TRAIN NO. 22943 Daund - Indore EXP.
PNR N. [protected] Coach N. B2 Berth No. 58, 63, 64 Boarding - Vadodara to-Indore
Complain - No attandent awailable after lot of searching found him sleeping and when asked for Bedsheet, pillow and blanket he said not available with him as all are finished. #sadjourney #IRCTC #Complaint

I booked ticket on 21 july, 2022 and pnr= [protected]. i cancelled this ticket on 9 august, 2022 and got message that i will get ₹ 390 as refund which i still did not received . i have attached screenshot of irctc application

Dear sir

I am travelling by danapur pune ex on 20 aug and shocked to see that bed roll facility still not resume in this train whereas it is already started in all other routes train . Pls look after this also clerify why i we have been charged for Full ticket once this facility has been stopped by irctc. Amount should be refunded once facility has been stopped.

I was deposited 420 rupees in my IRCTC e wallet account and amount was also be deducted from the bank account but it was not shown jn my e wallet statement...