Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I have to book my train ticket by paytm order id [protected]. And cancelled after chart prepared and filed tdr. I want to received edr refund confimation on 18.05.2017 but nothing to receiv ed the amount of rs. 305 against pnr no. [protected] in bank account or wallets.
So kindly please paid the amount. Sir i want to send of my account details in pdf format annexure attached
Thanking you.

On wed, jun 14, 2017 at 11:41 pm, wrote:
Dear customer,

Kindly note that we have refunded the amount as per the following details and it may take 3-4 working days for net banking/direct debit facility and 6 - 7 days in case of payment gateways after actual refund date, to be reflect in your a/c..

Please contact your bankers for confirmation with the given details.

Pnr: [protected] transaction id: [protected]

S. No rfnd amt status settlementid actual refund date remarks rfnd type bank rfnd txn id
1 305.0 refunded [protected] 19-may-2017 rds refund topup refund for cancellation [protected]

In future you are requested to use the refund status tracking service provided by the irctc. Select the 'refund status' link in the left panel under 'my transaction'. On the plan my travel page after you log in to www.irctc.co.in giving your user id and password.

Please note that if still the refund is not reflecting in your account, we suggest you to send us the complete bank /wallet statement (From date of booking to till date) scan copy in the pdf format to pursue the matter.

Most of the time this happens not even with me this is happening with many people that whenever i tried to a booked ticket in tatkal quota this is popped up that i cannot book 2 tickets on the same ip.. Which i not done... I understand this happens on a public network but i m using my own cell phone network to book ticket.. Kindly resolve this issue and let me know the solution for this problem

Hi,
I travel using guruvayur express to trichy from chennai on a regular basis. But on 29th there was a detour of the rgular way and i ended up staying 9 hours in the train for a travel which lasts only 5 hours. There was no prior info. There was no food provisions for this extended travel. There was no medical provisions too. My daughter had fever because of this

Hi support team,
I have booked a tatkal ticket from dli (Delhi)
To bv (Babhnan) 15274/satyagrah exp on 25th sep,
2017.
For reason train delayed more than 3 hours and
The passenger has not traveled, i filled the tdr
For the same in irctc against my ticket and the
Status was turned to cr registered, but the
Amount was not refunded yet.
I am not sure what else i might be missing to
Get amount refunded. Please let me know what i
Can do further or else you can drop a mail to [protected]@gmail.com
Ticket details:
Date of booking:- 24th sep, 2017.
Pnr number :- [protected]
Reason for tdr: train late more than three hours and passenger not traveled.
Tdr filing date: 25-sep-2017 19:33:10 hrs
Tdr status: cr registered
Cancellation id: [protected]
Tdr zone: east central railway (Ec)
Registration no:[protected]

I had made 2 ticket on 17th september and 18th september. Both ticket was waitinglist.
Ticket of 17th sep were not confermed and it was automatic cancelled. Which pnr is[protected]
Ticket of 18th sep were also waitinglist but before prepared of chart i made cancelled and its pnr is[protected]

Both ticket user id is-chand96396

My both ticket had cancelled but only 1 ticket amount credited in my bank account both are mention above, and 1 ticket amount didn't credited in my bank account.

I have done lots of complain and mail against this problem but after 2 week my problem is same as before.

I am also giving my bank account detail pdf file and screenshort of my both transaction.

Please sir kindly solve my problem.

Name - govinda sahu irctc user id - gs2494 mobile no - [protected] i have mistaken in my irctc registration by entering the wrong email id. Wrong id i have entered is [protected]@gmai.com my original correct id is [protected]@gmail.com kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself

Sir i was doing online ticket booking from irctc on 22 aug 17 from bti to gwl but ticket not booked three times but my money has deducted two times. Txn id are [protected], [protected], [protected]. I have complained to irctc customer care so many times and four to five times i have sent my bank statements but no action has taken from irctc. Pls take necessary action.

I tried to book tatkal ticket from ernakulam to bengaluru on october 1 for the journey on october 2 (Train no: 16316). But i did not get the ticket while the amount of rs. 1260 was deducted from my account. As the transaction was cancelled i got a mail promising the refund of the amount but was not done till now.
The transaction number was: [protected]
Date: 1/10/17
Please do the refund as soon as possible.

I booked the train guruvayur express (16128) through irctc but my pnr number is not generated but money taken from my account. I booked vri-tbm (Vridhachalam to tambaram on[protected]. My transaction number is [protected]. Amount 85 rupees taken from my account, but still amount is not refunded to my account. So please refund the money to my account.

Yesterday i was travelling from ludhiana by train no. 12030, seat no. C10, 46 & 47. I observed that in c10 coach 7 persons were travelling without reservation and sitting on floor near washroom. Similar was the case in other bogies. How so many un-reserved people were travelling in that fully reserved train.
Action should be taken against such corrupt tc, who take bribe and allow such un-authorized people.

J. P. S. Sachdev

Hi i tried to book a ticket on thursday 28th september 2017 from chennai to bangalore through a double decor express but the ticket was not booked. However the amount of rs.670 was deducted from my account. Please refund this amount asap. Its already been 5 days now and i haven't got my refund back. I also received a text message which i am attaching for your reference.

"an amount of rs 670.0 deducted against irctc txn id [protected] on 28-sep-2017 will be refunded as your ticket could not be booked / service not rendered.
Sep 28"

Thank you.

Dear sir,

I am deepak jayaram 28years old working in bangalore. I was travelling from bangalore to bhadravathi (Pnr-[protected]; s-10 berth-15, train-16227) on 29.09.2017. Somebody stole my gold chain. Between majestic sbc and yeshwantpur ypr railway station. The time was around 11.50 pm. Since it was the festival season the train was packed and the reserved sleeper coach looked like second class. The chain was weighing 30 grams at the time of being stolen. Initially i tried dialling 182 but the call didnt go through. I also tried [protected]. [protected] to complain but no help came. Finally i was able to reach 182 and explained my situation. By the time the it was more than 1 hour since i lost the chain. The rpf people came to tumkur station and they couldnt help. One mr. Kuberappa sub-inspector rpf called me in the morning and i explained everything to him. He asked me to give a complaint at majestic railway police station. I have registered a complaint. Please help me get my chain back. I have worked very hard to earn that money.

Hi,
On 28th of sep i have done four transaction for booking a ticket all steps were

Cleared but when the payment gateway i have selected icici bank, and iam doing

My payment process the amount was deducted from my bank account and the

Ticket was not booked and i have tried four times like this same problem has

Occur i think the money was refund to my bank a. C automatically. But till now

Nothing money was refunded to my a/c. So i request you to please take a

Look on this and refund my amount immediately on priority basis. And for

Your reference iam attaching the transaction details. So please find

Regards
Abdul rajak
[protected]

I have lost my travel in indian railways from bhopal to kalyan last night 02 october coming to kalyan via mangla 12618.

I lost about 30000 of gold and accessories.

Item lost :- seagate harddisk, power bank, gold ring, all atm and credit card all i'd proofs, headphones.

All valuable items and gold ring worth 20000 theft by some one in night between khandva to mahrastra enter station

Sudhanshu shrivastava
[protected]/[protected]

This is to bring to your notice that 11 months have passed n i have not yet received my refund of etickets booked on 8 november 2016 ticket no [protected], pnr no :[protected] train no 12134 same day tdr raised also have taken stamp of commercial supervisor madgaon stn on tickets few more people were also there issue was train new time was not update in the system. And we were there before 1 hour time given in the ticket n the train passed madgaon stn. My wife, daughter (Patient) n my father in law suffered a lot in this journey bcoz of some irresponsible person/system. The pain having a 10 yr girl n that to a patient of kidney u can understand, and almost a year then too i have not received my refund which i was assured by madgaon stn master/dept officer it's shocking. Pls do the needful asap.

Dear sir,
I have made a online payment thru kotak mahindra net banking option reff no.[protected] dated 02/10/2017 amt. Rs.271.80
Bank ac no[protected] nkc branch bangalore
Payment made succesfully and after that there was error from irctc site and ultimately not received ticket.
Passenger name s v padmanabha
[protected] essveepee2yahoo.co.in
Sbc to rc date of journey. 5th oct 2107

Kindly arrange to refund the amt and oblige.

Name - manoj kumar user id - manoj3839. By mistake i have entered [protected]@gmail.com in my registration form instead of [protected]@gmail.com. Now, when the app of irctc asked me verify user by entering the otp. I saw i had given a wrong email address. Please forgive me. Change my email address as soon as possible.
The correct email address is [protected]@gmail.com

Zaakpay.com — refund amount issues

1 review
Af aftab siddique on oct 2, 2017
Mark as resolved

Dear sir,
I booked railway ticket through irctc and zaakpay payment gateway. Irctc refund my cancellation amount but still not credited in my bank account.

Mode of payment is : net banking

Bank name: sbi

And all necessary details are as follows:

Transaction id : [protected]
Transaction id : [protected]

Refund id : [protected]
Refund id : [protected]

Refund amount: 5320 inr.
Date: 01 oct 2017

Train name : zyarat exp

Please refund my amount as quick as possible..
Thanks

I along with my wife booked ticket in 3ac to travel from bbs to hwh on 02nd oct-2017. No bed roll was provided, nor was there any tte in b-13 coach. Attendant told there was no bed roll. Irctc should take necessary action when they are charging full amount the services should be provided according to customer satisfaction. My seat nos are b13-24 & b13-39. The service provider is dynamic services & attendant name is arup mondal.

P. K. Pattnayak, iofs

Sir,
While i booked tatklal ticket from irctc today bmki to anvt on[protected] my money has been deducted from my sbi account 616 rupees detail sbi debit card no. 510xx6420 pos irctc77858 ptm *irctc txn # 630369 but ticket has not been generate by irctc and not found in history book and money has not been refund my sbi account so kindly refund my money detail also attached