Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Sir

Myself rithun. Currently i am traveling to keral from gowahatti by train 12508 vivek express. The train was too crowdy by unreserved passengers. It feels quite uncomfortable to travel.. Even ladies feel difficult to go toilet. We deserves much more comfortable environment. Even the lights are not working. Kindly solve the issue before the journey ends.

Deatails of my ticket given below

Pnr-[protected]
Trn:12508
Dt:[protected]
Frm ghy to pgt
Cls:sl
P1-s10, 71
Chart prepared

Sir

Myself rithun kp and now currently i am traveling to kerala by train 12508 vivek express.in my compartment many unreserved passengers are traveling it becomes too crowdy... Even the ladies can't go to bathroom... Lights are not working... We have paid for our journey we reserve much more comfortable journey.. Kindly solve the issue before the train ends... Details of my tickets mentioned below.

Pnr-[protected]
Trn:12508
Dt:[protected]
Frm ghy to pgt
Cls:sl
P1-s10, 71
Chart prepared

Water vending machine not working on daund junction. Nor there is a person operating the machine.
Passengers are simply putting 5rs coin but water is not coming nor the 5 rs. I have complained this to station manager but still after waiting 1.30 min no action is taken yet. Please look in the matter and do the needful.
Your thankful

Money not refunded after eticket booking on 26.9.17; railway site not opened but from debit card money deducted as rs 839 and rs 839 and rs 414. Rs 839 refunded only. Rs 1253 to refund more. I have talked to sbi cuctomer care. They have reffered to irctc. Plz refund my money to my paytm wallet or my sbi account.
I have faced yhis sort of problems many a times during booking each time money refunded in my paytm or directly to my a/c within 2-3 days. This time rs 839 was refunded to my bank a/c after 2 days but remaining 1253 is still awaited in mentioned denominations.
Kindly look into the matter and reslove the same as early as possible.

Sir.

I was booking a ticket through irctc website on 21st sept 2017 for kottayam to panvel for ac reservation. While making the payment the site hot hanged but debited rs 1756.53 from bank account. Against which i have not recd any ticket. I have called up many nos which where available on the site but in vain. The next day i approched bank & they confirmed that the payment is credited to paytm which is the irctc payment portal. As per the bank if no ticket is issued the payment will be credited to the account within 10 days but nothing has been credited to my account. Even i have send a mail to the paytm customer care but no response.
Hence kindly look in to the matter & do the needful on urgent basis.

Rgds

Anil g pillai
[protected]

I have signed up with irctc from nz about 2 months ago. I didn't receive any otp so i contacted customer care of irctc. As advised by the csr i have paid rs. 100 and sent my passport copies to [protected]@irctc but nothing came up. Its been 2 months now that i am chasing them for otp i am calling them almost daily and geting a same reply everyday that your complaint is escalated and will be resolved in 3-4 hours. I have even tried making another id for my wife thinking that something might be wrong with my phone no. Paid rs 100 for that as well but story is still the same.

My ticket id is 6579179.
Nz mobile is[protected]
India no. Is [protected]

Please help me as i am in india now and kept my phone on international roaming just for this 1 otp its costing me a lot and i need to make some urgent booking for my travel in india.

Regards
Vikas

Pnr:[protected], train:17225, doj:27-09-17, sl, gnt-gtl, dep:20:55,
Hemanth+2, tqwl 61, tqwl 62, tqwl 63,
Fare:1155, sc:0.0+pg+ins.
As the above tickets are tatkal waiting list tickets, i cancelled them. And irctc had send an mail regarding refund but still no refund has been made by irctc. 2days passed since i have cancelled those tickets. I have mailed to [protected]@irctc.co.in but still no refund

I am prabhata moharana and i have booked a ticket for september 25 in between bhwanipatna to bhbaneswar and my userid is prabhata77 and payment also done but later on it shows trasaction failed and till now i can't get my refund. Irctc customer care no. Is it working? I have sent minimum of 5 e-mails to irctc. They doesn't respond till now. Help me out there!! I am get a very bad impression through irctc.

I cancelled my tickets (For 3 passengers) as on 22/09/2017 and irctc has to be refund rs.390 to my account. But it shows that it's been refunded by the officials as on 24/09/2017. But i did not yet recieve any amount
My transaction id :[protected]
My cancellation id :[protected]

Please look forward to my request

Sir,
I have sbi account with a/c no. [protected] and irctc account with userid mayur1202. An amount of 780 has been deducted from my account on 13-sept-2017 with reference id as inb reversal of ixgaakmszoixgaeidjg3 transfer to 338. And on enquiry in my sbi branch they told that amount is debited by irctc. So sir i need information that on which basis this amount has been debited since i had not performed any tickets of such amount at that duration.
Hope for speedy response

Sir
I try to book ticket on 1st sep 17 from ambikapur to raipur by irctc.co.in user id bllilhare but ticket do not book and amount deducted rs 260+4.68= 264.68 from my account no [protected] through debit card. I complaint of irctc and sbi both also but to till now the amount do not credit in my account.
Jn no 10159403
Comp. No 6787286
Thanks

Sir/madam
I want to say that i cancelled a ticket pnr [protected] and today is 11 day of booking and i am not refunded.
My transaction id is [protected]
Transaction date is 18 sep 2017
My cancellation id is [protected]
And i booked from rupay debit card through kotak mahindra bank gateway
Please refund my monmy refund amount is 3350 rupay
I am a student you know this amount is very important for me
Please kindly request you that please these matter

Dear ca mp piyush goel sir, minister of railways

My parents had stayed in the lodging centre in nanded on 26 - sep - 17. The room was booked online one week back only. But, the room was very dirty, amenities as shown were not available as described on the website

Previous guests were not vacated on time on 9 am in morning. Till 8 am the room should have to be given to us but was not provided.

We are deeply disappointed with the service provided. Request you to take action against the incharges there..

I have tried to book couple of ticket and while making payment it's showing error that what i tried to make the payment three times. But later on i came to my ticket has booked three and payment also deduct three times. So i cancelled two tickets immediately however i haven't received full refund.
This is a kind cheating happen with me.
Please review my complian and refund my complete amount which i have not booked at all

Dear sir,

I have booked tatkal ticket for 3 passengers from chennai to mysore. After my amount was debited ticket not booked because it will allow only two tickets at the time. Iam shocked because we are all family members. But unable to book more that two tickets. If any family in india have minimum three to four members. But irctc not allow to book more that 2 tickets. So it is difficult to travel more than two family members. If we book four tickets for family members the coach will change. For example one family have 6years chiild and 4 year old child will sit at different coach. How can it possible.

So request railway authority to allow maximum four members to book the tatkal ticket.

Regards,
V. Viswanath
Chennai-33

Dear sir,
My self ajay singh, mob:[protected]
I have booked two air tickets through irctc, transaction id is:[protected]
Later i have cancelled both the tickets one is on 7th september 2017 and second on 22nd september 2017.
I have requested several times through mail regarding my refund amount but still my hard earned money is still pending with irctc. Moreover i have called several times on their toll free no but nobody picks call also they do not call back despite several requests.
I have all the mails in which they assured me for credit of my refund with in 6-7 working days but still i am on receiving end waiting for justice.
I have also warned them that if they will not refund my money in time then i have to go to consumer forum, but no response from them.
Their air ticketing executive named:parul, send the reply in mail on 12.09.2017 time:12:24 on my mail:[protected]@gmail.com
In which this executive write within 6-7 working days amount will credited back in my account.
Moreover i have booked both tickets of amount rs 3263/- before booking its shows refundable but when i cancel these tickets i have assured by irctc air to get around 400-500 in total for both the tickets.
I am requesting you to help me in credit of my rs 3263/- and timely credit.
Jai hind
Jai bharat

I am travelling in train no. 12840 sleeper class. Here no one from ircrtc pantry car visited. Whoever came to sell food as irctc food provider, were fraud. They were wearing red color dress and with blue tag without id card (I asked one person to show his id card and he said he has only tag no id card). No one was there to provide rail neer. There was water of every local companies whom we can not trust. People here sell food in the name of irctc and charge unconditionally. For eg. Rs 92 for veg food. I want someone from the irctc authority to address this problem as soon as possible.

Sir,

I book a ticket pnr [protected] transaction no [protected]
Train no. / name : 12382 / poorva express
Date of booking : 10-sep-2017 class : sleeper class quota : tatkal
Date of journey : 11-sep-2017 from : ndls to : dhn
Boarding at : ndls date of boarding : 11-sep-2017 reservation up to : dhn
Scheduled departure : 17:35 hrs
This train late by 7 hours i filled a tdr but the amount is not refunded.
So please help me.

I was booking ticket and i had made online payment but ticket was not booked and rs 1400 amount has been deducted from my bank account.

(There is a message sent by irctc i. E
An amount of rs 1400.0 deducted against irctc txn id [protected] on 23-sep-2017 will be refunded as your ticket could not be booked / service not rendered.)

But i have not got my money back in my bank account.
Kinldly request you to refund my money.

Hi team,

I am trying to book tatkal ticket of[protected]

Train number :12115

And ticket available are 159.

Still it is showing following errors

But i am getting following error:

You are permitted only 2 tatkal tickets.

But i have not booked single ticket today.

This is very poor service provided by ircrc.

Kindly get it solved as soon as possible.

This is disappointing users.