Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Refund of cancelled train ticket

Hi,

I have booked a ticket from ahmadabad to mumbai for journey date 6th aug 2017, but train is late or train cancelled so we have canceled my ticket on 6th aug 2017 & we get successfully cancel massage from irctc (675 will be refunded in your account within 3 to 4 days), but refunded amount is not refunded yet, when i call for this on help line number we can't reach up, call...

I had cancelled a ticket on 27 aug 2017 (Pnr no [protected]) refund amount yet not credited to my bank account till date, non of customer care number works and i get repeated message reply of some ticket raised only form [protected]@irctc.co.in, i am fed-up of their customer care pathetic service and not get any appropriate explanation about my refund status also losing confidence for using their service again. Please kindly look in to matter and...

Item-an orange color bicycle
Date of incident - 30 august 2017 to 03 september 2017
Prr no:[protected]
Pw bill no: a-0504240
Booked at - chennai central
Booked upto - chandigarh
Booked train name - dehradooon express
Issue: did not receive the bicycle

An bicycle of orange color was booked from chennai central to chandigarh, with prr no:[protected] and pw bill no: a-0504240....

Sir,
My name is samaresh bose. I am an exserviceman. On 27 august 2017 i have cancelled two tkts. The pnr no. Of these two tkts are [protected] and [protected] respectively. The consolidated refund amount after cancellation of these two tkts stands out to be rs 11, 520/- (Eleven thousand five hundred twenty only). The above mentioned amount remains outstanding and has not been credited to my account till date.

In context...

On september 2nd 2017 i faced a problem while booking a ticket on irctc.co.in from sirpur kagaznagar (Skzr) to chennai (Mas) for september 4 2017 in 22632 anuvrat express. I made the payment using sbi net banking. After making the payment i got the message that the session is expired.

I checked my sbi bank transactions and i can see a payment of ₹1155/-. Transaction ref no igabyfwer5. However when i see the list under "booked...

Dear sir i have booked tickets from irctc app these pnr are [protected], [protected], and [protected] with my old bank account debit card there after i had been closed my old bank account on 9th of june 2016. And open a new bank account with kotak mahindra bank. Irctc sources said that they process refund in my old bank how it is possible they said contact your bank i visited bank too but they said no such refund credited in bank. Now what i...

This is regarding train ticket of guwahati rajdhani express from cooch behar to new delhi, train got cancelled from bongaigaon due to track wash out after kishanganj and same day we requested for ticket refund we were told that it will be refunded in 4-5 days then after a week we called again then we were told that we have to call on another number or send a mail, although we got mail acknowledgement but didn't get money till now and no confirmation...

On 27th august 2017, i tried to book rail ticket. I made payment through sbi atm cum debit card. Immediately i got sms notification from bank like thank you for using your sbi debit card for a purchase worth rs-3862.03 on pos payust[protected] at www.irctc.co.in txn#[protected]. I waited for the ticket to came, but in vain. Plz. Give me any suggestion so that i could recover my money....

I would like to draw your attention towards the complaints that i did not receive refund after cancellation of the tickets. The details are
Refundable amounts - 555 rupees, pnr [protected], date of journey 3rd september 2017, traveller sanskriti chaturvedi, seat number b1 45

Refundable amount-900 rupees, pnr [protected], date of journey 8th august 2017, traveller sanskriti chaturvedi, seat number b1 7....

My pnr no - [protected] and booking date is 01-july-2017 and my problem is as we know due to ram rahim riots in haryana and punjab in aug17 many trains were cancelled and one day before my journey on 26-aug-17 when i checked my train status it shows that the train was cancel for 27-aug-17, then i cancel my booked ticket through irctc rail connect app and now my status was changed from booked to cancellation pending then on the morning of 27-aug-17my...

Travel date 1/09/2017
Train no. 14625
I am pass holder from rohtak jn to tohana.
I board a sleeper coach instead of general coach, because it was over loaded.
A ticket collector came and fined me 370rs, he was no even wearing his uniform on duty, he was in complete civil dress, there was number of guys who were having general tickts only, but that tt fined me only and i asked his name he said mr. Satyapal, i...

I booked train ticket for bangalore (Sbc) to shivamogga (Smet) for 23 aug 201711:30 pm. Train number - 16581.
I booked ticket non 11 june 2017. On booked date it was showing from majestic. But on journey day after reaching the station i got to know that boarding point has been changed to yeshwanthpur.

This caused me a lot of trouble and i missed the train and i traveled by spending 890rs spot ticket in another train.br...

The train we're currently traveling by has the worst hygiene of any train we've ever seen, with no water in the lavatories to a lot of dirt in the 3ac compartment (B3). The train no. Is 02525 bnc-mldt super fast express. We request you to look into the same.
In addition, the passengers in the 3ac compartment seem to pay no attention that other people might be inconvenienced by their poor hygiene habits, and continue to dirty the compartment...

Hi team - the train took different route due to technical issue & it didn't reach boarding station, based on the suggestion from the railway officials, i filed tdr before scheduled time of boarding station.. Now its more than a week but no refund received yet.

Kindly let me know by when i can expect the refund.

Pnr no. [protected].

Tdr registration no[protected]

Cancellation id...

R/sir
I cancelled two tickets from amritsar to delhi and delhi to amritsar yesterday 25/08/2017. But still i did not
Get any refund. The cancellation detail is as under:
Dear customer,
We wish to inform you that your ticket against pnr number: [protected] has been cancelled successfully as per your request. The refund amount of rs. 860 will be refunded back to your respective account shortly.

Dear...

Transaction id [protected]
Transaction date 13-aug-2017
Cancellationid /refundid [protected]
Transaction type cancelled
Trans. Amt () 470.0
Refund. Amt () 230.0
Bank paytmsdk
Refund status refunded
Refund date 16-aug-2017

I'm posting this complaint on 31 aug 2017. The amount is still not refunded in my bank account which i use to book this ticket....

Dear sir/madam,

I have booked online train ticket from ramgrah cant (Rmt) to rajpura jn (Rpj) on train no./name: 18101/tata jat exp and journey date was 25-aug-2017 due to train was not coming to journy station i cancelled the ticket and file tdr under train diverted and passenger not travelled on same day of journey. Till data no update of tdr status, please update me when will i get my refund (Ticket amount: rs. 575) back....

I am samiran chakraborty an account holder o[censored]bi anandapur branch kolkata and other branches, i am ex employ of the bank. I intended to purchase two rail tickets for howrah to agra, through irctc e ticketing and paid the fare through internet banking with atm card amounting rs 1873.84. I got sms of debiting rs 1873.84 from my sb a/c[protected] but the site of net of irctc showed that transaction failed. No pnr as well as tickets were...

Sir,
I was using irctc website on 28/08/2017 and doing reservation in class: 3a for one ticket of side lower passenger name:p antonisamy from new delhi (Ndls) terminal to chennai central (Mas) in train tamilnadu express (12622) for journey date 11/09/2017 but the transaction i was doing through net banking of sbi failed due to system fault at the irctc website and no tickets got booked while the amount of money amounting to rs. 2061/-...

Sir, i forget my login id and password, kindly help the recovery of irctc login id and password. My email address is [protected]@gmail.com.
I'll not use my acct. So long time,
But right now irctc acct. Is very important for me
So please let know me my this irctc email id s user id and password
Please kindely solve my problem and recover.
You are the best...