Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I cancelled the ticket on 02-Jun-2022, then I got an email as the refunded amount has got credited in my account. But when I check the Bank account Statement the money is not credited to my account.

PNR Number : [protected]
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 02-Jun-2022
IRCTC Transaction ID [protected]
Refund reference no: [protected]
Booking reference no: [protected]

Can you please check and resolve the issue as soon as possible.

Hello on 18aug 2022, I tried to recharge my R wallet on Uts app with mobile number [protected] for rs 500. Money got deducted from my kotak Mahindra bank account but did not get credited to my uts R wallet.
Transaction history status shows recharge
initiated while money got debited from My kotak Mahindra bank account. Please
either credit my Wallet on UTS id [protected]
or initiate refund in my bank account for Rs. 500. Please find attached screenshot for UTS transaction status and Bank sms.
Please refund the money asap to bank account
or in my RWallet.

Train number 02563 Dated 16/08/2022 AC is not working in B5 from muzaffarpur.

I have booked a tatkal ticket of Rs. 790 on IRCTC app then cancelled a tatkal ticket against PNR [protected] in Utkal Express instead of filing TDR because the train is more than 6 hours late. Now I am unable to file TDR against this cancelled ticket and I want a refund for it. I have sent request mail to IRCTC for refund, but they denied my request, please look at it and do the needful.

Train No. 19677 Tirunelveli to Jamnagar, S6 has really disgusting toilet. No maintenance and cleanliness. Please ! Solve this issue ASAP!
If we are paging for the tickets then we deserve to have a better journey than this trash.

After logging in I am unable to see my booked tickets it says something went wrong and shows no record found

I have booked a ticket in 18046 at 9th July 2022 from KZJ to CTC in 26th aug 2022.
Today I check my pnr status but it shows invalid.
Now what I do plz tell me

Traveling in Pune-Howarh Duronto...but it is ridiculous to mention that no bedroll is provided and washrooms are so unhygienic, one cannot use..

Hello,

On 13Aug22, i tried to recharge my R wallet on UTS app with mobile number [protected] for Rs. 300.00. Money got deducted from my HDFC bank account, but did not get credited to my UTS R wallet.
Transaction history status shows recharge initiated while money got debited from My HDFC bank account and same has been shown in GPay transaction history as well. Please either credit my RWallet on UTS id [protected] or initiate refund in my bank account for Rs. 300.00

Please find attached screenshot for UTS transaction status and GPay transaction status.

Please refund the money asap to bank account or in my RWallet.

Regards,
Royal Pegado

I booked an tatkal ticket on 9th August for 10th august which amount was Rs.467.00 inclusive of all charges.Which was automatically canceled by IRCTC as ticket is waiting after chart preparation. I got an massage from IRCTC of refund of Rs.395.00. When complained regarding deduction of money by me on the official twitter handle of IRCTC, they misguided me and said about deduct the money by stating the clerical charge and not the cancellation charge.
When ticket is not booked then how imposed the cancellation or clerical charge? Secondly, the ticket has been automatically canceled by the IRCT and not by me. So it is a case of deficiency in services by the IRCTC.

Hello,

On 12Aug22, i tried to recharge my R wallet on UTS app with mobile number [protected] for Rs. 200.00. Money got deducted from my HDFC bank account, but did not get credited to my UTS R wallet.
Transaction history status shows recharge initiated while money got debited from My HDFC bank account and same has been shown in GPay transaction history as well. Please either credit my RWallet on UTS id [protected] or initiate refund in my bank account for Rs. 200.00

Please find attached screenshot for UTS transaction status and GPay transaction status.

Please refund the money asap to bank account or in my RWallet.

Regards,
Royal Pegado

Hello,

On 11Aug22, i tried to recharge my R wallet on UTS app with mobile number [protected] for Rs. 100.00 2 times. Both the time, Money got deducted from my HDFC bank account, but did not get credited to my UTS R wallet.
Transaction history status shows recharge initiated while money got debited from My HDFC bank account and same has been shown in PayTM transaction history as well. Please either credit my RWallet on UTS id [protected] or initiate refund in my bank account for Rs. 200.00

Please find attached screenshot for UTS transaction status and PayTm transaction status.

Please refund the money asap to bank account or in my RWallet.

Regards,
Royal Pegado

Recently I booked a ticket in Tejas express 22672 (Madurai to Chennai). I opted for "No Food" for all the passengers.

But at the end of the ticket booking i have seen the catering charges as Rs 120/- is deducted for total 6 passengers.

Attached the ticket copy for your reference, let me know why these hidden charges ?

There is twice ticket is raised but there is no response more then 10 days.

Ticket Id:[protected]
Ticket Id : 13173012

Dear sir i am not found my refund in my bank
my PNR number [protected]
Refund I'd [protected]

Next PNR number [protected]
Refund I'd [protected]

I am checking with bank but not found my refund

Dear sir,
My ticket got cancelled by mistake in the process of checking current status on irctc app. please help me out. My pnr no is [protected].
Train name Mldt exp.
It's urgent for me to travel.
Please help

I Kamal kishore is being journey from Rani kamlapati to Gwalior i.e.as on 10.08.2022.my seat number is C8/28.I helpd a pair to exchange the seat from C8/28 to C2/01.But staff of catering services refuse to supply the food due to seat and coch exchange. Even though i have paid amount of food with my booked ticket. They neither supply the food not carry from coach no.C8. am i done wrong work to help a pair due to exchange the coch...???

Sir, My father in law purchased one Teak Tree in favour of my son on 5.5.92 by paying Rs.975/- So far the maturity amount has not been received What to do to get the maturity amount thank you

I made a transaction from Paytm and entered irctc login id for payment but ticket was not booked and in Paytm it showed error something like payment error" but the amount was debited feom my account. Debited amount - Rs426.8, date and time :8 aug 2022 and transaction id [protected] So please refund the full amount of Rs426.8 asap I will share both massage Screenshot of Bank Statement with this Massage.

Dear sir,
I am ujjawal singh I have parcel my Scotty from Gandhidham station to bhusaval station but scotty didn't unload in bhusaval station now I am troubled too much to round parcel office and they denied please help to find and unload my Scotty at bhusaval station.

vehicle no- GJ12EF1378
JUPITER brown color
110 cc
regards
ujjawal singh
[protected]

I registered my account on IRCTC for booking my personal train tickets. They they deactivated my account for god knows what reason. They are calling it fraud activities. But only god knows what happened. They are asking to re-register another account with another mobile number. I have used the numbers of all my family members. The accounts get deactivated. Now they are asking me to register using another mobile number. I cannot keep buying phone numbers to create account on IRCTC.

I'm a software developer. I know for certain that, when an account gets locked they can be activated. If not atleast disassociate the mobile number from the account so that i can use my mobile number again. That will still be a problem because i cannot keep creating new accounts. If there is fraud going on then please catch the fraudster why are you penalizing common people. All i did was book a few tickets. IRCTC is the worst website with worst customer support. Please close this business.