Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

In kjm and mas stations faced these issues personally. Reserved compartments are flooded with ticket less and unreserved people. They won't leave way to people get in nor leave the reserved seats.
Even at 1am old people, women and kids suffers without train. So we have to go in link buses to destination at midnight.

Station master and police should take severe action to clear them up each time. Only then all will stick to rules and be a practice

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S

srimanta parida

from Bengaluru, Karnataka

Jul 2, 2022

all are thief

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Address: Madhopur surajkund Gorakhpur

Respected Sir/Madam,

Why r u not raising a voice aginast a black market, which occuring for the Railway tickets, mostly at Domingarh railway station at gorakhpur UP for the busiest route of the nation. This black market which occurs with collobration of Railway officers, raises many difficulty for the normal public. Hope u would raise a vocie for this social issue.

With Regards,

Nitesh singh

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Address: Hyderabad

Dear Sir/Madam,

I am a Payal member.

The website is not sending mobile verification code on my mobile. after booking my ticket

Kindly check and resolve as soon as possible, as I have to take printouts of my booked tickets and make another online booking.

Thanks & Regards,
Payal

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Address: C/o-p. Karmakar, gali no-06, pahadi mandir colony, Jharsuguda - 768202

Sir,
Pls find here the attachments, the proof of cancel tickets. Pls arrange to refund the said amount.

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Jul 5, 2022

Complaint marked as Resolved

Problem solved. Thank you

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M

Mothu poonia

Jul 7, 2022

Pnr [protected] refund I'd[protected] mera refund ka paise nhi mila

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Address: B 401 DYNASTY

Delivery Courier is totally fake service. Please take a legal action against it.
They not updating status even after picking the shipment. They keep the status cancelled even if they have collected it. and this way they not sends shipment and keep the valuable things to themselves and worst thing there is no any contact available to follow-up. they cheating the people.
My courier worth 1000 still has not been delivered. Please take a action.

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Jun 28, 2022

Updated by PawarSand Please delete this. this is wrongly tagged under RCTC..

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Address: JHANSI

Ticket cancelled but refund not credited to my account after 30 days

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Jun 26, 2022

Updated by Pourush4 Not resolved

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Address: New Delhi

Dear Sir, This is reg PNR No. [protected].. 2 Tickets, Class 1A.. Rajdhani Express NNA to NDLS.. We received sms The train was late by 12 hours.. We waited for 3 hours and ladies were travelling alone so could not stay at station overnight as it was remote station.. We paid almost 9500 for 2 tickets..So filed TDR passengers not travelled and train late more than 3 hours with ref No. [protected] which was rejected by IRCTC and the reason for rejection was given as NULL automatically which was unfair..Request you to pls process the TDR urgently and refund the amount.. Regards
Contact- [protected]@hotmail.com
[protected]

Sep 2, 2022

Complaint marked as Resolved

After complaint here, TDR request was accepted by IRCTC in a week and then submitted to railways.. and 2 months after that have finally received the refund.. Thanks

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Dear sir
I am from India but currently residence of Qatar, since 4 to 5 days I am trying to verify my ISD mobile number to activate my account to proceed for booking, but unfortunately I am not receiving any OTP, so its a humble request to please do the needful to solve this issue, which will help me for booking my future trip.
thank you
with Regards

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Address: Coal India Limited, AF block Newtown Kolkata 700156

Dear Sir, I have booked a ticket in UTTAR S KRANTI (12445) from NDLS to SVDK having PNR no. [protected] and transaction id is [protected] and date of journey is 03.07.2022 . I have booked the ticket on 08.06.2022 for three persons (Mantosh Kumar, Archana Kumari and Neeraj Kumar)but the ticket of Archana Kumari got cancelled by mistake during our process of checking status. The journey is very important to us as this is an official tour of Coal India Limited Kolkata for booking of Holiday Home at Katra . Hence you are requested to Kindly return us our tickets of Archana Kumari so that we can travel against the same booking and do not suffer the financial loss for such unwanted mistake. please look into the matter seriously.

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We got a wrong message about the time of our train and due to which we missed it

And even after 3 months we didn't got the refund

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Respected sir/madam,
I have booked two tickets in tatkal from your official app . It charged me amount of Rs 3593.60 and tickets were not booked. Now I have to do another booking please refund my amount. For details please contact me at [protected].
The registered number from which I have done booking is [protected].

Nov 20, 2022

Complaint marked as Resolved

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Address: kashmir

Absolutely horrible experience with IRCTC travels, since day 1. The flight was cancelled last moment and delayed 7 hours, horrible hotels were accomodated, no travel guides, the transportation was late EVERYWHERE, we missed more than half of the places written on the itinerary, and everything was handled very very unprofessionally. Absolutely ### service, they just want your money and will ask you to ### off.

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Dear sir,
I have cancelled my Ticket and Refund showing as credited on 26th May'2022.
whereas still now Refund not credited.

PNR [protected]

Several calls and email shared to IRCTC ([protected]@irctc.co.in)

Ticket id[protected].june '2022)

We have attached screenshot for Refund by IRCTC but still niw

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Booked a ticket thru irctc app and the payment done by gpay i hv cancelled the ticket and the amount was not yet initiated in my account kindly refund the amount as soon as possible

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Address: Iqbal nagar near gaya karbala

I booked a e-ticket with PNR: [protected] The status of passenger 2 (myself) was W/L 8 after Chart preparation. So i did not travel.

Later I booked a TDR. However railway refused to refund the amount for WL8 ticket.

Need help in getting refund.
.
Faizan sarwer
Gaya
Bihar - India

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I booked ticket from surat to baroda in HWH ADI SUF EXP (12834) on 18 Jun 2022 but train is late more than 3 hours and i file TDR but status is showing like CR Repudiate without any reason i don't understand why this happen
please give me the details

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Hitesh Ravani

Jul 4, 2022

This complain is still not resolve and status shown like resolve how it possible?

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The charger socket is not working in the compartment

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IRCTC online passenger reservation system and payment related and refund amount related tikat clicking here Gmail timed out after that we can get it now just waiting for your reply to your response on

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Jun 21, 2022

Updated by IRCTC online passenger reservation IRCTC online passenger reservation system and payment related and refund amount related tikat clicking here Gmail timed out after that we can get it now just waiting for your reply to your response on

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Address: G-51/UG-2, Dilshad Colony, Delhi - 110095

To;
The Customer Care
IRCTC
New Delhi
Date: 20th June, 2022
Sub: Spoilt and Rotten Chicken being served by the caterer on Train No: 12259/ BKN Duronto Express

Dear Sir/Madam:
My wife and another passenger is travelling today i.e. 20th June 2022 on Train No: 12259/BKN Duronto Express. They have been served Non-Veg which has cooked rotten chicken dish. The waiter told them that they could do anything as it has come from the base kitchen. The PNR Numbers are [protected] and [protected] on Car No: A2/42/SU which is 2nd AC. Kindly redress this complaint immediately or otherwise I will escalate and inform Mr. Ashwani Lohani with whom I worked in the Ministry of Tourism.
Ronjon Lahiri

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Hi,

I booked ticket on 7th March 2022 and I had a journey on 12th March 2022 and I raised a TDR for the same due to the train being diverted (Not touching the destination station). I had paid 648 rs + service charges for 2 passengers and PNR number is [protected] and only 310 rs has been refunded once and 80 rs refunded 2nd time so total 390 rs has been refunded. I haven't received full refund yet. Customer support is not replying.

Regards
Ankit Garg
[protected]

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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 30

Reserved compartments blocked by crowd

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Black ticket marketing

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Not receiving OTP for IRCTC

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Tickets cancelled but refund amount not credited to my account till now

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Delhivery Courier Fake Service

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Refund of cancel ticket not credited to my account

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Refusal of TDR without reason

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Not receiving OTP in my ISD mobile number for verification

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By mistake cancellation of ticket

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Refund due to wrong message

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Not refunding my amount

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Kashmir travel ruined due to unprofessionalism

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Refund not credited for booking

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Refund pending

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Tdr rejected

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Irctc TDR status showing CR Repudiate

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Charger socket

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Toll-free number 98-27-760-940 payment related call now just waiting for your reply just

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Food

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Train not touching destination station and amount not fully refunded

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