Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Today I was booking ticket and decided to pay through Google pay, the payment was successfully paid but tickets were still not booked. So you are requested to resolve this. My Irctc user id is K3693.

I've booked 3 tickets which were in the waiting list. After some time I cancelled one and received the refund for the same. But the other two tickets which weren't cancelled were still the waiting list. It never get confirmed even at the day of journey. It's the policy of the IRCTC to cancel the ticket doesn't get confirmed automatically.

But I haven't received any refund. I've tried emailing and calling them to bring this to their attention but no resolution. They kept on saying that the complaint has been transferred to the concerned department every time I email or call.

The particulars of the ticket are as follows:
PNR: [protected]
Booked for: 7 may

Dear Sir
This train is very slow running last 5 hour delay . Why ?

We received the below SMS from IRCTC about our train:

TRAIN NO 16315 DATED 15.06.2022 HAS BEEN RESCHEDULED AND WILL NOW DEPART FROM MYSURU STATION AT 14:00 HRS.INCONVENIENCE CAUSED IS REGRETTED.IR

So the train started 1 hr 10 mins late from its origin. So we expected it to arrive at our station (BNC) 1 hour 10 mins late. However, it arrived early and so we missed the train. So please refund the full amount as soon as possible.

PNR-[protected]
Trn:16315
Dt:16-06-22
Frm BNC to KYJ

I booked the ticket with PNR: [protected]
from Jaunpur (JNU) to Anand vihar terminal (ANVT) for 25th feb for two passengers Rajita Singh and Rituza Singh and the status was wl/12 and wl/13. After the chart preparation passenger 1(Rajita singh)status was Rac and passenger 2 (Rituza Singh) ticket status was waiting.
Rituza couldn't board the train as it was waiting.As per IRCTC provision the unconfirmed ticket amount should be refunded after the train completes it scheduled journey but the amount hasn't been refunded to my account.

Dear customer,
We wish to inform you that, with reference to refund against irctc transaction id [[protected]], an amount of rs. 1525.40 has been processed as per below details:
date of failure of e-ticket booking: 09-june 2022
Refund amount: 1525.40 rupees
Payment option used : state bank debit card via icici gateway

Dear sir,

I have booked ticket for 2 persons under tatkal ticket and got WL tickets and waited for a day and only one ticket got confirmed and another was WL 1.

So only one person travelled and TT rejected to give seat for another person and he has not travelled, I was looking for refund for the same but did not receive.

Filed the TDR for the same with reason PARTY/FAMILY TICKET PARTIALLY CONFIRMED AND WL/RAC PASSENGERS DID NOT TRAVEL but it's got rejected.

The reason for the rejection is mentioned as NON TRAVEL CERTIFICATE AGAINST WL/RAC PASSENGER NOT OBTAINED IN PARTIALLY CNF FAMILY TICKET.

Who will give the non travel certificate? They have not received one. IRCTC is doing injustice to the passengers, Please help me to get the refund.

Ticket details :
IRCTC account user name : chetanmh27
PNR number - [protected]
Transaction ID - [protected]

Please let me know if any more details required.

Thanks.

Hi support team,
I have booked two tickets through IRCTC online ticket system from Bilaspur (cg) to Raigarh (cg) for kalinga utkal express on 04 th may 2022 and date of journey was 05 th may 2022. Both the passengers did not travel For reason train delayed more than 3 hours and
The passenger has not traveled, i filled the tdr
For the same in irctc against my ticket and the
Status was turned to cr registered, but the
Amount was not refunded yet.
I am not sure what else i might be missing to
Get amount refunded. Please let me know what i
Can do further or else you can drop a mail to [protected]@gmail.com
Ticket details:
Do transaction :- 05 may 2022
Pnr number :- [protected]
Reason for tdr: train late more than three hours and passenger not travelled.
Tdr filing date: 05 may 2022 18:32:38 hrs
Tdr status: cr registered
Tdr zone: South Eastern Central Railway (SECR)
Warm regards,
Aayushi kulkarni

I am booking from Chennai to Karaikudi Train Ticket in Pallavan Express today (14/06/2022). But while doing ticket booking status page is failed to load.so money debited but ticket not booked. Kindly check and revert my money to my account.

IRCTC
UserId : Somukhannan
TransactionId : [protected]

After a long time bedroll service has been started. I am travelling through train 14863(marudhar express). On asking the helper for bedroll he told that it would be refilled at jaipur. I am travelling from agra meaning that i would get it after 5 long hours. They are provided with each seat. How is that jusfied .

Traveled from Ahmedabad to Mumbai on 12th June 2022. The coach was dirty, washrooms were so so unhygienic. Also, the bedding I got was used by a previous traveler. Did not get a pillow after requesting so many times. Very poor and pathetic experience of this Garib rath which I was hoping to be excellent. The coach staff will definitely come to you for tip but won't provide the service. This can not be tolerated.

IRCTC Retiring room was not booked while the payment was successful.
Station-Sambalpur
Date-18/07/2022

Dear Sir/Madam,
I was booking the ticket on 11.06.2022. I have made the payment of 672.85 and after loading the page the IRCTC app got time out after some time.
I logged in again to check whether the ticket is confirmed or not but it was showing that your ticket got cancelled.
I want my full refund. When I called Customer Care for the same they told me that you have cancelled the ticket as your ticket was confirmed.
I have not cancelled the ticket and i didnt get any confirmation message or mail of ticket. Please refund my full amount as I have not done anything.
I think there was some problem from your side. I request you to refund the full amount.

PFB the Transaction ID for your reference and do the needful and refund my amount as soon as possible.

Transaction ID: [protected]

I Had Booked Ticket in Rajdhani Express Train No. 22691 with PNR No. ( [protected]) from Viranagana Laxmi Bai Station to Nizamuddin Station on 06.06.2022 but the Train has been delayed by 3:30 Hrs so i had to board with other train (UP Samprakranti) and filed a TDR but in TDR History my Case shows as CR Repudiate.

Please help or advice to get the refund.

Sir on june 1st, i have booked a tatkal ticket using hdfc debit card and it was not confirmed and amount got debited in my account and after some days irctc has refunded my money with refernce id- [protected] and refund id- [protected]. still now i didn't received any amount.
so i am requesting you to please check my details and refund my amount s soon as possible.

On 31st i booked 2 tickets to kathgodam from Lucknow junction and later on cancelled the ticket as it was tatkal tickets on waiting list.
Refund is not still credited to my account.
I request you to do the refund as soon as possible.
Mine IRCTC I'd is [protected]@gmail.com
Payment was made through SBI debit card.

I try to reacharge my Uts R wallet Rs.100 on 06 th june 2022 at 23:15:38 Pm and the amount deducted from my bank account txn no.[protected] but unfortunately my r wallet no reacharged till now and the amount not credited in my account. Please take nessecary action as soon as possible. My UTS USER ID -[protected].

Sir i have booked a train ticket on july 1 and ticket not booked and amount got debited from my account and also with in 5days irctc has refunded my money but still now i didnt received any amount from bank and in the irctc status it is showing amount has already transferred and there it is written no response from bank.

so i am requesting you to please check and send my amount

Hi
I have booked train ticket through irctc app in tatkal. The ticket was automatically cancelled and the refund amount was not yet credited in my bank account kindly clear the issue as soon as possible

I had recharged my R wallet using UPI payment .The Amount was deducted from my back account, But the same amount is not showing in my R wallet balance .